2011 VOLKSWAGEN TIGUAN

238 complaints filed with NHTSA.

238
Complaints
6
Crashes
2
Fires
1
Injuries
0
Deaths

NHTSA Safety Rating

Not Rated/5
Overall
Not Rated/5
Front Crash
Not Rated/5
Side Crash
4/5
Rollover

Complaints by Component

ComponentCount
ENGINE62
ELECTRICAL SYSTEM45
EXTERIOR LIGHTING39
AIR BAGS29
STEERING14
UNKNOWN OR OTHER11
POWER TRAIN8
FUEL/PROPULSION SYSTEM8
VEHICLE SPEED CONTROL4
SERVICE BRAKES4
FUEL SYSTEM, GASOLINE3
SEATS2
ELECTRONIC STABILITY CONTROL (ESC)2
PARKING BRAKE1
WHEELS1

Recalls (3)

13V56900022/11/2013

ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2011 Tiguan vehicles manufactured July 2007 through June 2011. Due to a problem with the fuse for the exterior lights, the holder for the fuse that controls the vehicle's exterior lights circuit may melt.

14V44100021/07/2014

FUEL SYSTEM, GASOLINE

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2014 Tiguan vehicles manufactured July 2007 to June 2014. When using winterized fuel, in certain conditions bubbles may form in the fuel system which could result in the vehicle stalling.

15V48300004/08/2015

AIR BAGS:FRONTAL

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wou

Recent Complaints

20190916CrashVEHICLE SPEED CONTROL

IN A SHOPPING CENTER PARKING LOT. AS I WAS PULLING INTO A PARKING SPOT, THE VEHICLE SURGED FORWARD, GAS PEDAL STUCK. PROCEEDED TO JUMP THE CURB, RAN OVER A SIGN, AND THEN INTO A LARGE FLOWER POT. ALL THE WHILE MOTOR RUNNING AT HIGH RPM'S, UNTIL THE IGNITION WAS TURNED OFF. THE ENTIRE FRONT OF THE CAR WAS DAMAGED.

Mileage: 105,000

20190510CrashAIR BAGS

TL* THE CONTACT OWNED A 2011 VOLKSWAGEN TIGUAN. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, WHEN APPROXIMATING A GREEN LIGHT, THE VEHICLE IN FRONT MADE A SUDDEN COMPLETE STOP CAUSING THE CONTACT'S VEHICLE CRASH INTO THE REAR OF THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. MEDICAL ATTENTION WAS SOUGHT FOR THE CONTACT BUT THE INJURIES SUSTAINED WERE UNKNOWN. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN IMPOUND LOT. THE DEALER WAS NOT INFORMED OF FAILURE. THE VEHICLE WAS DESTROYED. T

Mileage: 102,000

20180926CrashAIR BAGS

WAS DRIVING AIR BAG NEVER CAME OUT THE IMPACT WAS FRONT.

Mileage: 460,000

20180926CrashSERVICE BRAKES

WAS DRIVING AIR BAG NEVER CAME OUT THE IMPACT WAS FRONT.

Mileage: 460,000

20180926CrashEXTERIOR LIGHTING

WAS DRIVING AIR BAG NEVER CAME OUT THE IMPACT WAS FRONT.

Mileage: 460,000

20150124FireELECTRICAL SYSTEM

LAST WEEK MY WIFE TOLD ME THAT SHE COULD SMELL AN ELECTRICAL SHORT AND FEEL A BURNING SENSATION COMING FROM HER VW DRIVER?S SEAT WHILE SHE HAD HER SEAT WARMER ON. I IMMEDIATELY HAD HER TAKE IT IN TO THE LOCAL VW DEALERSHIP SERVICE CENTER FOR DIAGNOSIS. THIS ISSUE IS A FIRE HAZARD AND SAFETY ISSUE AS WE COULD NOT DRIVE THE CAR FOR FEAR THAT THE SHORT IN THE ELECTRICAL SYSTEM COULD CAUSE A FAILURE OF THE POWER ASSISTED SYSTEMS WHILE IN MOTION RENDERING THE CAR UNMANAGEABLE IN TRAFFIC. ADDITIO

20131112FireEXTERIOR LIGHTING

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN TIGUAN. THE CONTACT STATED THAT THE HEAD LIGHTS, BRAKE, AND TURN SIGNALS WOULD INTERMITTENTLY FAIL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN DIAGNOSED THAT THERE WAS A MELTED FUSE IN THE FUSE BOX AND AS A RESULT, THE FUSE BOX NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 59,000.

Mileage: 59,000

20121107CrashSTEERING

I WAS DRIVING ON THE HIGHWAY WITHIN THE LIMITED SPEED. THE STEERING WHEEL WAS SUDDENLY OUT OF MY CONTROL. THE CAR MOVED LEFT AND RIGHT, BUT I COULDN'T CONTROL IT. I HIT THE BRAKE AND EVENTUALLY STOPPED BY HIT THE GUARDRAIL AFTER TURNING 180 DEGREE ON THE HIGHWAY. THE STEERING WHEEL LIGHT WAS ON BUT DISAPPEARED AFTERWARDS. THIS WAS A REALLY SCARING EXPERIENCE. I COULD BE KILLED. AFTER COMPLAINING THE STEERING WHEEL PROBLEM TO VOLKSWAGEN, SINCE THE STEERING WHEEL LIGHT (ORANGE) DISAPPEARED, THE CU