2003 VOLKSWAGEN PASSAT

816 complaints filed with NHTSA.

816
Complaints
18
Crashes
102
Fires
60
Injuries
0
Deaths

Complaints by Component

ComponentCount
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP85
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER81
ENGINE AND ENGINE COOLING63
ELECTRICAL SYSTEM53
ENGINE AND ENGINE COOLING:ENGINE38
FUEL SYSTEM, GASOLINE38
ELECTRICAL SYSTEM:IGNITION24
FUEL/PROPULSION SYSTEM24
ENGINE23
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH21
AIR BAGS15
STRUCTURE15
SEATS13
POWER TRAIN:AUTOMATIC TRANSMISSION12
SERVICE BRAKES, HYDRAULIC12

Recalls (7)

07V37500028/08/2007

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

ON CERTAIN VEHICLES EQUIPPED WITH 1.8L TURBO, 2.8L V6, OR 3.0L ENGINES, A CHANGE IN THE ELECTRICAL MOTOR COMPONENTS IN THE FUEL PUMP CAN LEAD TO AN INOPERATIVE FUEL PUMP AND, ULTIMATELY, STOPPAGE OF FUEL SUPPLY TO THE ENGINE CAUSING IT TO STALL.

02V02600025/01/2002

FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP

ON SOME PASSENGER VEHICLES, THE FUEL TANK FILLER NECK CAN SUFFER ABRASION DAMAGE IF THE REAR TIRE GOES FLAT AND THE VEHICLE IS DRIVEN UNTIL THE TIRE DISINTEGRATES.

06V01700023/01/2006

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

ON CERTAIN VEHICLES PRODUCED FROM SEPTEMBER 2002 - MARCH 2003, EQUIPPED WITH 1.8L TURBO, 2.8L V6, OR 3.0L ENGINES, A CHANGE IN THE ELECTRICAL MOTOR COMPONENTS IN THE FUEL PUMP CAN LEAD TO AN INOPERATIVE FUEL PUMP AND, ULTIMATELY, STOPPAGE OF FUEL SUPPLY TO THE ENGINE CAUSING IT TO STALL.

07V06300020/02/2007

EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH

ON CERTAIN PASSENGER, WAGON, AND CONVERTIBLE VEHICLES EQUIPPED WITH OR WITHOUT CRUISE CONTROL, A BRAKE LIGHT SWITCH MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY.

18V40600013/06/2018

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2003 Volkswagen Passat sedan, Jetta, Jetta wagon, Golf, EuroVan, EuroVan Camper Van and EuroVan Chassis vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.

08V15600007/04/2008

FUEL SYSTEM, GASOLINE:DELIVERY

VOLKSWAGEN IS RECALLING 412,000 MY 1999-2005 PASSAT (5TH GENERATION) VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS AND PRODUCED AFTER JUNE 14, 1999. THESE VEHICLES MAY HAVE AN UNDERBODY HEAT SHIELD THAT CAN BECOME DAMAGED. IN ADDITION, AFFECTED VEHICLES WITH AUTOMATIC OR MANUAL TRANSMISSIONS MAY

14E00700007/03/2014

ENGINE AND ENGINE COOLING:ENGINE

The Gates Corporation (Gates) is recalling certain aftermarket Tru-Flow Water Pumps, part number TFW 41127, sold at certain NAPA Auto Parts and/or installed by automotive service technicians after November 1, 2013 (and manufactured August 2013 through October 2013) that have a black-colored pulley/s

Recent Complaints

20210920FireENGINE

The contact owns a 2003 Volkswagen Passat. The contact stated that while driving approximately 35 mph the vehicle's speed suddenly begin to reduce and smoke was present coming from the engine compartment. After stopping and exiting the vehicle became engulfed in flames. The fire department was called to the scene and extinguished the flames and the vehicle was towed away. During the incident, the vehicle was destroyed. The local dealer and manufacturer were notified of the incident but no assist

Mileage: 150,000

20201130FireSEATS

MY SON WAS DRIVING (IN MOTION) ON HWY 17 IN MILLER COUNTY MO WITH SEAT HEATER ON SATURDAY NOV. 28, 2020. SEAT CAUGHT ON FIRE. I HAD NOTICED WHEN I HAD SEAT HEATER ON PREVIOUSLY IT BECAME SO HOT AS TO BURN LEGS. THIS IS A SERIOUS PROBLEM. IT COULD HAVE BURNED MY CAR COMPLETELY. VERY DANGEROUS.

Mileage: 121,365

20190506FireSEATS

05/01/2019 CAR HAD A DEAD BATTERY---CHARGE OVER NIGHT STILL WOULD NOT START---HAD THE CAR TOWED TO AUTO SHOP--UPON ARRIVAL WITH KEY ON APPROX. 15 MIN DRIVE--SMOKE STARTED BILLOWING---DISCONNECTED BATTERY---DRIVERS SIDE SEAT WARMER COMPLETELY MELTED--MECHANIC SAYS UNIT PULLING 30 AMPS--THERE WAS A PREVIOUS RECALL--NOT SURE IF TOTALLY CORRECTED--DONOT WANT TO REPLACE IMMEDIATELY--PLEASE ADVISE

Mileage: 56,000

20160817CrashAIR BAGS

TEENAGE SON LOST CONTROL OF THE VEHICLE ON THE HIGHWAY. VEHICLE WAS THEN INVOLVED IN A FRONT IMPACT COLLISION AT HIGHWAY SPEEDS WITH THE SIDE OF A FLATBED TRUCK. BUMPER, HEADLIGHT ASSEMBLIES PUSHED UP INTO THE ENGINE COMPARTMENT. DRIVERS SIDE CURTAIN AIRBAGS DEPLOYED. NEITHER DRIVER SIDE OR PASSENGER SIDE FRONT AIR BAGS DEPLOYED. VEHICLE WAS DECLARED A TOTAL LOSS.

Mileage: 107,000

20150928FireSEATS

WE WERE JUST LEAVING OUR FRIENDS HOUSE IT WAS APPROX. 6AM IN MORNING LITTLE COLD OUT SO I TURNED ON THE SEAT WARMERS WHICH IS ALWAYS NICE TOUCH TO WARM YOU UP ON THOSE COLD MORNINGS, ANYHOW ABOUT 4-5MINUTES AFTER SEAT WARMERS WERE TURNED ON PASSENGER SIDE WHERE I WAS SITTING GOT RATHER WARM AND THEN HOT AND THEN ACTUALLY START SMOKING AND FLAMES CAME OUT THERE WAS FIRE RIGHT UNDER MY BOTTOM. I FREAKED OUT JUMPED OUT OF SEAT ..I WAS YELLING FIRE FIRE FIRE YOU COULD SMELL PLASTIC BURNING AS IT W

Mileage: 116,000

20150928FireAIR BAGS

WE WERE JUST LEAVING OUR FRIENDS HOUSE IT WAS APPROX. 6AM IN MORNING LITTLE COLD OUT SO I TURNED ON THE SEAT WARMERS WHICH IS ALWAYS NICE TOUCH TO WARM YOU UP ON THOSE COLD MORNINGS, ANYHOW ABOUT 4-5MINUTES AFTER SEAT WARMERS WERE TURNED ON PASSENGER SIDE WHERE I WAS SITTING GOT RATHER WARM AND THEN HOT AND THEN ACTUALLY START SMOKING AND FLAMES CAME OUT THERE WAS FIRE RIGHT UNDER MY BOTTOM. I FREAKED OUT JUMPED OUT OF SEAT ..I WAS YELLING FIRE FIRE FIRE YOU COULD SMELL PLASTIC BURNING AS IT W

Mileage: 116,000

20150716FireENGINE

I WAS DRIVING THE CAR TO WORK 2 MILES FROM MY HOUSES OIL WARNING COME ON RETURN TO MY HOUSE TO GET A SECOND CAR PARK THE CAR AND LEFT 5 MINUTE LATER GET A PHONE CALL MY CAR IS ON FIRE THANKS GOD I WENT BACK HOME CALL VW THEY SAID NO RECALLS BUT NATIONAL SAFETY INVESTIGATION I LOST MY CAR BECAUSE DON'T HAVE FULL COVER INSURANCE

Mileage: 111,352

20150303FireENGINE

THE CAR RAN OUT OF GAS SO I WENT TO THE GAS STATION TO PURCHASE GAS TO PUT INTO THE CAR. I PUT THE GAS INTO THE CAR. TRIED TO START THE CAR BUT WOULD NOT START. I LET IT SIT FOR A FEW MINUTES THEN I TRIED TO START THE CAR AGAIN. THIS TIME THE CAR STARTED BUT I HEARD A LOUD BANG. FLAMES STARTED SHOOTING OUT OF THE HOOD. BEFORE I KNEW IT THE WHOLE FRONT OF THE CAR WAS ENGULFED IN FLAMES. I CALLED THE FIRE DEPARTMENT TO EXTINGUISH THE CAR. *TR

Mileage: 140,000

20140410FireENGINE

TL* THE CONTACT OWNS A 2003 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT A BURNING ODOR WAS COMING FROM THE ENGINE. THE CONTACT ALSO INDICATED THAT A FLUID LEAK WAS COMING FROM UNDER THE FRONT OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 140,000.

Mileage: 140,000

20140319CrashSTEERING

I TOOK MY CAR TO VOLKSWAGEN DEALERSHIP TO FIND OUT WHY MY BRAKE LIGHT WAS ON AND WHY MY BRAKES WOULD FLUTTER AT TIMES WHEN USING THEM. I GOT ESTIMATE THAT MY BRAKE RESERVOIR WAS BAD AND THE SENSOR THAT IT WOULD BE OKAY TO DRIVE TILL I GOT FIXED IN A WEEK. I FAXED MY WARRANTY PAPERS TO DEALERSHIP TO FIND OUT TO SEE WHAT WAS COVERED..ON SATURDAY 5 DAYS LATER WHEN I WAS DRIVING 35 MILES AN HOUR TRIED TO STOP AND BRAKE PEDAL WENT TO FLOOR HAD NOTHING TO STOP ME BUT THE CAR IN FRONT OF ME. I WAS ISSU

Mileage: 181

20140319CrashSUSPENSION

I TOOK MY CAR TO VOLKSWAGEN DEALERSHIP TO FIND OUT WHY MY BRAKE LIGHT WAS ON AND WHY MY BRAKES WOULD FLUTTER AT TIMES WHEN USING THEM. I GOT ESTIMATE THAT MY BRAKE RESERVOIR WAS BAD AND THE SENSOR THAT IT WOULD BE OKAY TO DRIVE TILL I GOT FIXED IN A WEEK. I FAXED MY WARRANTY PAPERS TO DEALERSHIP TO FIND OUT TO SEE WHAT WAS COVERED..ON SATURDAY 5 DAYS LATER WHEN I WAS DRIVING 35 MILES AN HOUR TRIED TO STOP AND BRAKE PEDAL WENT TO FLOOR HAD NOTHING TO STOP ME BUT THE CAR IN FRONT OF ME. I WAS ISSU

Mileage: 181

20140319CrashSERVICE BRAKES

I TOOK MY CAR TO VOLKSWAGEN DEALERSHIP TO FIND OUT WHY MY BRAKE LIGHT WAS ON AND WHY MY BRAKES WOULD FLUTTER AT TIMES WHEN USING THEM. I GOT ESTIMATE THAT MY BRAKE RESERVOIR WAS BAD AND THE SENSOR THAT IT WOULD BE OKAY TO DRIVE TILL I GOT FIXED IN A WEEK. I FAXED MY WARRANTY PAPERS TO DEALERSHIP TO FIND OUT TO SEE WHAT WAS COVERED..ON SATURDAY 5 DAYS LATER WHEN I WAS DRIVING 35 MILES AN HOUR TRIED TO STOP AND BRAKE PEDAL WENT TO FLOOR HAD NOTHING TO STOP ME BUT THE CAR IN FRONT OF ME. I WAS ISSU

Mileage: 181

20121206FireENGINE

WHILE DRIVING THE ON THE CAPITOL BELTWAY (495 INNER LOOP) I STARTED TO SMELL A BURNING SMELL. MOMENTS LATER WITHIN ABOUT 30 SECONDS THE ENGINE BURST INTO FLAMES. I WAS ABLE TO STOP THE VEHICLE SAFELY AND EXITED THE CAR. NEEDLESS TO SAY THE VEHICLE IS TOTALED. I WOULD DESCRIBE THE INCIDENT AS A SPONTANEOUS ENGINE FIRE. THERE WAS NO WARNING. THANK YOU. *TR

Mileage: 137,000

20121124FireELECTRICAL SYSTEM

THE TURN SIGNAL WOULD CONTINUE TO MAKE A CLICKING NOISE EVEN AFTER THE SIGNAL HAD BEEN SHUT OFF. THIS CONTINUED TO HAPPEN FOR SEVERAL MINUTES AND THEN SMOKE BEGAN TO RISE FROM BEHIND MY STEERING WHEEL WHERE THE TURN SIGNAL ENTERS THE WHEEL CONSOLE. I BEGAN TO PULL OVER AT THE NEXT SAFE AREA AND BEFORE I COULD I NOTICED SMALL FLAMES COMING FROM THE SAME AREA WHERE THE TURN SIGNAL ENTERS THE WHEEL CONSOLE. WHEN I TURNED OFF THE CAR THE SMOKE/FIRE SLOWLY SUBSIDED. I ENDED UP REMOVING THE TURN SIGNA

20121002FireENGINE

TL* THE CONTACT OWNS A 2003 VOLKSWAGEN PASSAT. WHILE DRIVING APPROXIMATELY 20 MPH, THE CONTACT NOTICED SMOKE COMING FROM UNDER THE HOOD AND POURING INSIDE THE VEHICLE. THE CONTACT FOUND WATER AND COOLANT LEAKING FROM THE DASHBOARD AND ONTO THE DRIVER'S SIDE OF THE VEHICLE. THE VEHICLE WAS ALSO OVERHEATING. AFTER EXITING THE VEHICLE, THE CONTACT NOTICED FLAMES COMING FROM UNDER THE HOOD. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE HOWEVER, THE CONTACT SUSTAINED BURNS TO HER LEGS DUE TO THE HOT LE

Mileage: 174,256

20121002FireELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2003 VOLKSWAGEN PASSAT. WHILE DRIVING APPROXIMATELY 20 MPH, THE CONTACT NOTICED SMOKE COMING FROM UNDER THE HOOD AND POURING INSIDE THE VEHICLE. THE CONTACT FOUND WATER AND COOLANT LEAKING FROM THE DASHBOARD AND ONTO THE DRIVER'S SIDE OF THE VEHICLE. THE VEHICLE WAS ALSO OVERHEATING. AFTER EXITING THE VEHICLE, THE CONTACT NOTICED FLAMES COMING FROM UNDER THE HOOD. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE HOWEVER, THE CONTACT SUSTAINED BURNS TO HER LEGS DUE TO THE HOT LE

Mileage: 174,256

20120830CrashFireELECTRONIC STABILITY CONTROL (ESC)

I WAS DRIVING 45MILES ON THE ROAD WHEN MY 2003 VW PASSAT 1.8T STARTED TO SHAKE LIKE CRAZY. THEN THE ENGINE STARTED TO FEEL LIKE IT WAS GOING OUT..SMOKE CAME FROM MY HOOD. MY CAR STOPPED AND THE DRIVER BEHIND ME SWERVED OUT THE WAY BUT CLIPPED ME ON THE RIGHT SIDE OF MY VEHICLE. NO DAMAGE TO THE CAR OR MY OWN. *TR

20120830CrashFireENGINE

I WAS DRIVING 45MILES ON THE ROAD WHEN MY 2003 VW PASSAT 1.8T STARTED TO SHAKE LIKE CRAZY. THEN THE ENGINE STARTED TO FEEL LIKE IT WAS GOING OUT..SMOKE CAME FROM MY HOOD. MY CAR STOPPED AND THE DRIVER BEHIND ME SWERVED OUT THE WAY BUT CLIPPED ME ON THE RIGHT SIDE OF MY VEHICLE. NO DAMAGE TO THE CAR OR MY OWN. *TR

20111229FireSEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

HEATER STOPPED WORKING AND BLEW COLD AIR. BROUGHT CAR INTO VW DEALER BE SERVICED. HEATING SYSTEM WAS FLUSHED WITH CLEANER. A COUPLE OF DAYS AFTER "REPAIR," CAR WAS DRIVEN WITH THE PASSENGER SEAT HEATER ON AND A 1 1/4" HOLE BURNT THROUGH SEAT EXPOSING BURNT HEATING ELEMENT AND BURNT FOAM. HEATER STOPPED WORKING A COUPLE OF WEEKS AFTER ABOVE "REPAIR." RETURNED TO DEALER TO REDO REPAIR AND REQUESTED THE SEAT HEATER AND SEAT UPHOLSTERY LEATHER REPLACED. TOLD THAT IT WOULD COST $1000.00 AND T

20111207FireENGINE AND ENGINE COOLING

OWNER DROVE THE 2003 VOLKSWAGEN PASSAT (2.8 V6 ENGINE) HOME AND PARKED IT. HE CAME BACK OUT TO THE DRIVEWAY APPROXIMATELY 2 HOURS LATER AND FOUND THE VEHICLE SMOKING. SMALL FIRE AT RIGHT FRONT FLOOR PAN/MINOR MELTING OF DASH PLASTICS CAUSED BY HEAT FROM RIGHT SIDE EXHAUST PIPE/CATALYTIC CONVERTER. HEAT SHIELD MELTED, RUBBER BODY PLUG IGNITED AND CONSUMED, CARPET JUST ABOVE BODY PLUG WAS CHARRED. CAR JUST HAD RIGHT SIDE CATALYTIC CONVERTER AND PIPE REPLACED. *TR