2014 VOLKSWAGEN JETTA

551 complaints filed with NHTSA.

551
Complaints
33
Crashes
2
Fires
24
Injuries
0
Deaths

NHTSA Safety Rating

5/5
Overall
4/5
Front Crash
5/5
Side Crash
4/5
Rollover

Complaints by Component

ComponentCount
ENGINE108
ELECTRICAL SYSTEM89
POWER TRAIN73
UNKNOWN OR OTHER70
FUEL/PROPULSION SYSTEM38
AIR BAGS36
EXTERIOR LIGHTING24
SERVICE BRAKES18
STEERING17
VEHICLE SPEED CONTROL11
ELECTRONIC STABILITY CONTROL (ESC)10
SUSPENSION9
STRUCTURE:BODY7
ENGINE AND ENGINE COOLING5
SEAT BELTS5

Recalls (5)

20E06400023/09/2020

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER

Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. The fluid seal crimp on the master cylinder may be insufficient, causing brake flu

15V02800023/01/2015

FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2014-2015 Jetta vehicles manufactured March 28, 2014, to November 24, 2014, 2014-2015 Passat vehicles manufactured April 7, 2014, to November 18, 2014, 2015 Golf and GTI vehicles manufactured July 1, 2014, to November 20,

19V61500022/08/2019

ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of

14V18200015/04/2014

POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES

Volkswagen of America, Inc. (Volkswagen) is recalling certain model year 2014 Jetta, Beetle, Beetle Convertible, and Passat vehicles equipped with a 1.8T engine and torque converter automatic transmission. In the affected vehicles, the O-ring seals between the oil cooler and the transmission may le

15V48300004/08/2015

AIR BAGS:FRONTAL

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wou

Recent Complaints

20260105FireELECTRICAL SYSTEM

the auxiliary heater had burned through the heat shield and melted into the cabin causing a small fire and now some smoke to enter the cabin

20251203CrashAIR BAGS

On October 17, 2025, I was driving my 2014 Volkswagen Jetta at approximately 25–30 mph on the bypass in Muscatine, Iowa. Another vehicle cut into my lane and struck the front driver-side of my car. My vehicle suffered significant front-end impact, including wheel/tire damage, bumper and fender damage, and visible suspension impact. During the crash, the driver-side airbag did NOT deploy, even though the impact was directly to the front driver-side area where the crash sensors are located. The

20251203CrashSTEERING

On October 17, 2025, I was driving my 2014 Volkswagen Jetta at approximately 25–30 mph on the bypass in Muscatine, Iowa. Another vehicle cut into my lane and struck the front driver-side of my car. My vehicle suffered significant front-end impact, including wheel/tire damage, bumper and fender damage, and visible suspension impact. During the crash, the driver-side airbag did NOT deploy, even though the impact was directly to the front driver-side area where the crash sensors are located. The

20251203CrashSUSPENSION

On October 17, 2025, I was driving my 2014 Volkswagen Jetta at approximately 25–30 mph on the bypass in Muscatine, Iowa. Another vehicle cut into my lane and struck the front driver-side of my car. My vehicle suffered significant front-end impact, including wheel/tire damage, bumper and fender damage, and visible suspension impact. During the crash, the driver-side airbag did NOT deploy, even though the impact was directly to the front driver-side area where the crash sensors are located. The

20251105FireELECTRICAL SYSTEM

Auxiliary Heater, Part# 1KO 963 235 H, Melted at the grounding post, potentially damaging wiring harness. Fire started in driver side footwell on 11/5/2025. Included is a photo of where the fire originated from. Medium burning to hands, and smoke inhalation from my passenger.

20240325CrashAIR BAGS

The contact owned a 2014 Volkswagen Jetta. The contact stated that the son was driving at 46-47 MPH and turning left when another vehicle driving at 65-70 MPH crashed into the entire driver's side of the vehicle causing the vehicle to spin approximately 3 - 4 times before coming to a stop in the middle of the road. No air bags had deployed. The vehicle was towed and deemed totaled by the insurance company. A police report was filed. The driver had received injuries to their right leg, however,

20230710CrashPOWER TRAIN

The contact owns a 2014 Volkswagen Jetta. The contact stated that while pressing the brake pedal, the vehicle suddenly shut off and began to roll backward causing a second vehicle to crash into the rear passenger side door. No injuries were reported. A police report was taken at the scene and the vehicle was driven away. The cause of the failure was not determined. The contact indicated that after the vehicle was serviced under a manufacturer's campaign the vehicle had randomly shut off on seve

Mileage: 149,000

20230710CrashENGINE

The contact owns a 2014 Volkswagen Jetta. The contact stated that while pressing the brake pedal, the vehicle suddenly shut off and began to roll backward causing a second vehicle to crash into the rear passenger side door. No injuries were reported. A police report was taken at the scene and the vehicle was driven away. The cause of the failure was not determined. The contact indicated that after the vehicle was serviced under a manufacturer's campaign the vehicle had randomly shut off on seve

Mileage: 149,000

20230328CrashAIR BAGS

The contact owned a 2014 Volkswagen Jetta. The contact stated that while her daughter was driving at an undisclosed speed, she was involved in a multi-vehicle accident pileup after a utility truck that was two vehicles ahead of her suddenly braked. The air bags had failed to deploy. The contact's daughter did not require medical attention but had sustained a headache from the impact. A police report was filed. The vehicle was towed to a tow yard and deemed totaled. The manufacturer was not made

Mileage: 121,640

20210823CrashAIR BAGS

Air bags failed to deploy on my 2014 volkswagen jetta. I hit a Guardrail head on at 50-60 mph pushing it 8 feet back. I sustained a large laceration on my forehead eventually needing 6 staples and 6 stitches to close it up. My passenger got abbrastions to her head from hitting the window. Which is now cracked and broken throughout. The air bag light came on my dashboard but no air bags were ever deployed. Having just bought this vehicle 6 months ago from a dealership and them verifying that eve

20200316CrashAIR BAGS

I WAS IN A CAR ACCIDENT THAT CAUSED SIGNIFICANT DAMAGE BUT THE AIR BAGS DID NOT DEPLOY. MY ESTIMATION IS THE DRIVER WHO HIT ME WAS GOING 40-45 MPH.

Mileage: 25,000

20190303CrashSEAT BELTS

REAR ENDED A VEHICLE IN FRONT OF ME WITH ENOUGH SPEED TO TOTAL MY VEHICLE, HOWEVER MY SEATBELT DID NOT LOCK AND I HIT THE STEERING WHEEL WITH MY CHEST. I HAD CONCUSSION SYMPTOMS FOLLOWING THE IMPACT FOR OVER 4 HOURS (CONFUSION, FOGGINESS, SLOWED SPEECH, FATIGUE NOT NORMAL FOR THE EVENT)

Mileage: 96,812

20190124CrashAIR BAGS

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA. WHILE DRIVING 70 MPH, THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED A CONCUSSION, WHIPLASH, AND HEAD INJURY THAT REQUIRED MEDICAL ATTENTION. THE DRIVER OF THE OTHER VEHICLE WAS NOT INJURED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND THEN TO A BODY SHOP. VOLKSWAGEN OF MURRIETTA (LOCATED AT 41300 DATE ST, MURRIETA, CA 92562, (951) 249-7072) W

20180117CrashENGINE

DEALERSHIP HAS HAD MY CAR FOR 100 DAYS AND STILL NOT FIXED. 2014 - 2 CLUTCHES AND A REBUILT TRANSMISSION LATER. CAR WAS RETURNED, SAME DAY 5TH GEAR WENT OUT AGAIN ON INTERSTATE 95 ALMOST KILLED MY SON.

Mileage: 40,000

20180117CrashPOWER TRAIN

DEALERSHIP HAS HAD MY CAR FOR 100 DAYS AND STILL NOT FIXED. 2014 - 2 CLUTCHES AND A REBUILT TRANSMISSION LATER. CAR WAS RETURNED, SAME DAY 5TH GEAR WENT OUT AGAIN ON INTERSTATE 95 ALMOST KILLED MY SON.

Mileage: 40,000

20180117CrashUNKNOWN OR OTHER

DEALERSHIP HAS HAD MY CAR FOR 100 DAYS AND STILL NOT FIXED. 2014 - 2 CLUTCHES AND A REBUILT TRANSMISSION LATER. CAR WAS RETURNED, SAME DAY 5TH GEAR WENT OUT AGAIN ON INTERSTATE 95 ALMOST KILLED MY SON.

Mileage: 40,000

20171119CrashUNKNOWN OR OTHER

VEHICLE WAS STATIONARY, IN PARK, BUT ENGINE WAS RUNNING. I WAS IN PASSENGER SEAT AND REACHED OVER TO TURN CAR OFF WITH KEY. I TURNED KEY TO TURN CAR OFF AND CAR ROLLED FORWARD 50 FEET RUNNING INTO A ROCK ENCASED RAISED FLOWER BED SUSTAINING $5000 WORTH OF DAMAGE.

Mileage: 40,000

20170807CrashAIR BAGS

WHEN MY AIRBAG DEPLOYED, THE VW EMBLEM ON THE STEERING WHEEL POPPED OPEN TO THE LEFT AND THE AIRBAG PUSHED IT INTO MY LEFT ARM WHICH CAUSED A BURN AND MY ARM TO BLEED. I KNOW HAVE A GOOD SCAR ON MY LEFT ARM. IF THAT EMBLEM WOULD HAVE NOT BEEN THERE OR WOULD HAVE MAYBE OPENED DOWNWARDS I WOULD HAVE WALKED AWAY WITH A SMALL AIRBAG BURN TO THE RIGHT HAND ONLY.

Mileage: 77,000

20170610CrashAIR BAGS

THE VEHICLE WAS IN A FRONT-END COLLISION AND THE AIRBAGS DID NOT DEPLOY. THIS YEAR/MAKE/MODEL WAS NOT RECALLED AND MAYBE SHOULD BE??? VEHICLE WAS IN MOTION, REAR-ENDED THE CAR IN FRONT OF IT. THE ENTIRE FRONT END IS SMASHED IN. NO AIRBAGS ACTIVATED - NEITHER DRIVER NOR PASSENGERS SIDE.

Mileage: 32,043

20170609CrashAIR BAGS

MY CAR WAS INVOLVED IN A FRONT END COLLISION AND MY AIR BAGS DID NOT DEPLOY. MY VEHICLE WAS TOTALED. MY CAR WAS MOVING AT A SLOW SPEED TO MAKE A LEFT TURN WHEN ANOTHER VEHICLE HIT MY VEHICLE AT A FAST SPEED

Mileage: 37,988