2025 VOLKSWAGEN ID.4

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2025 ID.4 vehicles. The high-voltage battery may overheat.

On [XXX], shortly before 7:00 we parked our EV in the designated charging space at the EVgo charging station on at the EVgo charging station located at [XXX] and connected the charging cable to our 2025 Volkswagen ID.4 in the normal, intended manner, as we had done previously. We paid by credit card and watched the EVgo screen confirm proper connection and that charging had begun. We remained in the vehicle for several minutes to verify the session was proceeding normally and observed nothing u

On 6/20/25, while pulling into a parking space at very slow speed, the car suddenly, without my control, violently accellerated. This could have resulted in pesonal injury or death. The car was stopped by crashing into two, nearby parked cars. The dealer's collision shop repaired the car at a cost of approximately $17,000. They did not provide an explanation of the possible cause. There were no warning signs of an issue prior to the event.

On 6/20/25, while pulling into a parking space at very slow speed, the car suddenly, without my control, violently accellerated. This could have resulted in pesonal injury or death. The car was stopped by crashing into two, nearby parked cars. The dealer's collision shop repaired the car at a cost of approximately $17,000. They did not provide an explanation of the possible cause. There were no warning signs of an issue prior to the event.

On 6/20/25, while pulling into a parking space at very slow speed, the car suddenly, without my control, violently accellerated. This could have resulted in pesonal injury or death. The car was stopped by crashing into two, nearby parked cars. The dealer's collision shop repaired the car at a cost of approximately $17,000. They did not provide an explanation of the possible cause. There were no warning signs of an issue prior to the event.

While driving, the center infotainment display repeatedly goes completely black and reboots without warning. This occurs while the vehicle is in motion. During these events, the touchscreen-based climate controls and infotainment functions are unavailable until the system restarts. The driver display (speedometer) remains active. This has happened multiple times under normal driving conditions. Volkswagen recommended disabling wireless Apple CarPlay and using a wired USB connection instead. We

While driving, the center infotainment display repeatedly goes completely black and reboots without warning. This occurs while the vehicle is in motion. During these events, the touchscreen-based climate controls and infotainment functions are unavailable until the system restarts. The driver display (speedometer) remains active. This has happened multiple times under normal driving conditions. Volkswagen recommended disabling wireless Apple CarPlay and using a wired USB connection instead. We

I turned on the defroster for the front windshield for the first time on this new vehicle. I had it on for a few minutes to defrost ice from the windshield. Immediately after turning it off, I heard a loud cracking noise. The bottom of the windshield cracked violently at the bottom near the heating element, and some of the glass also heated up so much or sparked that it melted some elements of the car near there. The large cracks are spreading and are obscuring my vision while driving. I am als

I am writing to formally report a serious and ongoing defect with my 2025 Volkswagen ID.4, purchased 3 months and 2 days ago and currently located in Las Vegas, Nevada. Since purchase, the vehicle has experienced at least eight 8 separate failures of the infotainment / central display system, which controls essential vehicle functions including climate control, audio, vehicle settings, and camera systems. Description of the defect: The central display intermittently: •freezes. •becomes un

The last two days I have been receiving a child lock error on my ID.4. Looking online, it seems like this is a common issue. When that issue occurs, it disables all window and lock functions in the car. Needless to say, I cannot engage the child lock, lock my car, nor roll down my windows. If I were in an accident, I cannot get out by rolling the windows down. Now, going back to researching online, I’m finding it comes down to a failed board or a failed software update. Either way, thi

While driving, the infotainment and central control display on our 2025 Volkswagen ID.4 repeatedly crash without warning. During these incidents, the navigation, HVAC controls, audio, CarPlay, vehicle warnings, and backup camera all become inoperable while the vehicle is in motion, including at highway speeds. Volkswagen has confirmed that this is a known, widespread software defect affecting multiple ID.4 vehicles and that no repair or software update is currently available. The vehicle has be

While driving, the infotainment and central control display on our 2025 Volkswagen ID.4 repeatedly crash without warning. During these incidents, the navigation, HVAC controls, audio, CarPlay, vehicle warnings, and backup camera all become inoperable while the vehicle is in motion, including at highway speeds. Volkswagen has confirmed that this is a known, widespread software defect affecting multiple ID.4 vehicles and that no repair or software update is currently available. The vehicle has be

The car is unlocking itself without anyone using the key fob or the app to unlock it. This puts us at risk for someone breaking into our car and stealing it, or worse waiting in the car to carjack us. We have 3 videos to document this as well and several times it wasn’t caught on video. The infotainment system has also been fully rebooting itself while driving, which has happened 3 times in the past week alone. When it reboots we lose access to navigation, climate control, and the regular sp

While driving the instrument panel reboots and or just goes blank, leaving the vehicle without any display. This will happen multiple times per week and has happened since I purchased the vehicle. I have reported this to the dealer without any solution.

I drove our ID4 to pick up a neighbor's son from school. Using the regenerative braking mode, I came to a stop on a side street, just beyond a school crossing where middle school kids were everywhere, at which time the car lunged forward at a high rate of speed while my foot was still on the brake. Luckily we ran into a parked service van that slowed our progress while I put the car in the parking mode, which finally stopped the car. We both experienced the hard impact of hitting the truck an

I drove our ID4 to pick up a neighbor's son from school. Using the regenerative braking mode, I came to a stop on a side street, just beyond a school crossing where middle school kids were everywhere, at which time the car lunged forward at a high rate of speed while my foot was still on the brake. Luckily we ran into a parked service van that slowed our progress while I put the car in the parking mode, which finally stopped the car. We both experienced the hard impact of hitting the truck an

I drove our ID4 to pick up a neighbor's son from school. Using the regenerative braking mode, I came to a stop on a side street, just beyond a school crossing where middle school kids were everywhere, at which time the car lunged forward at a high rate of speed while my foot was still on the brake. Luckily we ran into a parked service van that slowed our progress while I put the car in the parking mode, which finally stopped the car. We both experienced the hard impact of hitting the truck an

The vehicle launched forward while parking going thru a CMU wall, causing considerable damage to the structure and the car itself. Airbag was deployed injuring the driver and causing a cut in the bottom lip and skin burns on the left hand from a small fire that went thru the clothes. Also, the driver was in state of shock after the incident due to the speed at which everything occurred. During the day, the driver complained about dizziness and pain at the base of the neck, numbness/pain in the f

The vehicle launched forward while parking going thru a CMU wall, causing considerable damage to the structure and the car itself. Airbag was deployed injuring the driver and causing a cut in the bottom lip and skin burns on the left hand from a small fire that went thru the clothes. Also, the driver was in state of shock after the incident due to the speed at which everything occurred. During the day, the driver complained about dizziness and pain at the base of the neck, numbness/pain in the f

The vehicle launched forward while parking going thru a CMU wall, causing considerable damage to the structure and the car itself. Airbag was deployed injuring the driver and causing a cut in the bottom lip and skin burns on the left hand from a small fire that went thru the clothes. Also, the driver was in state of shock after the incident due to the speed at which everything occurred. During the day, the driver complained about dizziness and pain at the base of the neck, numbness/pain in the f

While driving slowly in B mode, I began pulling into a parking space in Home Depot parking lot next to a planter, keeping my foot on the brake pedal. Suddenly, the vehicle unexpectedly accelerated, surged over the tire stop, crossed a raised concrete center walkway, and continued over the planter on the opposite side. The vehicle finally came to a stop after traveling approximately 50 feet, despite my foot remaining on the brake pedal throughout the incident. One tire is flat and the wheel is da