2012 VOLKSWAGEN CC

337 complaints filed with NHTSA.

337
Complaints
24
Crashes
4
Fires
15
Injuries
0
Deaths

NHTSA Safety Rating

Not Rated/5
Overall
Not Rated/5
Front Crash
Not Rated/5
Side Crash
4/5
Rollover

Complaints by Component

ComponentCount
AIR BAGS85
ENGINE64
FUEL/PROPULSION SYSTEM58
ELECTRICAL SYSTEM37
STEERING12
POWER TRAIN11
WHEELS10
UNKNOWN OR OTHER9
ELECTRONIC STABILITY CONTROL (ESC)9
VEHICLE SPEED CONTROL8
SERVICE BRAKES8
EXTERIOR LIGHTING5
STRUCTURE:BODY4
SUSPENSION2
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP2

Recalls (6)

17V50900016/08/2017

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2016 Volkswagen CC, 2006-2010 Passat and Passat Wagon vehicles. Interruption of electrical power to the fuel pump control module may cause the fuel pump to fail.

18V32900016/05/2018

UNKNOWN OR OTHER

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period ma

16V07800010/02/2016

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal

11V31200006/06/2011

TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2012, CC VEHICLES, FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLES SAFETY STANDARD NO. 138, "TIRE PRESSURE MONITORING SYSTEM (TPMS)." THE FACTORY INSTALLED WHEELS AND TIRES WERE REPLACED AT THE PORT WITH ACCESSORY WHEELS AND TIRES THA

18V14800006/03/2018

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode

15V48300004/08/2015

AIR BAGS:FRONTAL

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wou

Recent Complaints

20210504FireELECTRICAL SYSTEM

TL* THE CONTACT OWNED A 2012 VOLKSWAGEN CC SPORT. THE CONTACT STATED WHILE DRIVING 55 MPH, SHE SAW SMOKE EMERGING FROM THE VENTS. UPON EXITING THE VEHICLE, THE CONTACT HEARD A LOUD POP NOISE AND FIRE BEGAN TO ENGULF FROM THE DASHBOARD. THERE WAS NO CRASH OR INJURIES DUE TO THE FIRE. THE AIR BAGS DID NOT DEPLOY. THE FIRE DEPARTMENT WAS CONTACTED AND WAS ABLE TO EXTINGUISH THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A IMPOUND LOT. THE CONTACT HAS NOT NOTIFIED LOCAL DEALER. THE VE

Mileage: 120,000

20200814FireFUEL/PROPULSION SYSTEM

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN CC SPORT. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO PUSH THE VEHICLE TO THE INDEPENDENT MECHANIC WHERE HE PURCHASED THE VEHICLE. THE MECHANIC DIAGNOSED THE VEHICLE WITH A DEFECTIVE FUEL PUMP AND HAD THE FUEL PUMP REPLACED. A YEAR LATER, THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH, THE VEHICLE SHUT OFF AGAIN WITHOUT WARNING. WITH THE ASSISTANCE OF POLICE, THE CONTACT WAS ABLE TO PUSH THE

Mileage: 126,000

20180913CrashAIR BAGS

FRONT END CRASH WITH SIGNIFICANT DAMAGE TO FRONT BUMPER CENTER. NO AIRBAG DEPLOYMENT IN VEHICLE BUT SMELL OF AIRBAG PROPELLANT.

20180723CrashAIR BAGS

TL* THE CONTACT OWNED A 2012 VOLKSWAGEN CC. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT REAR ENDED THE PRECEDING VEHICLE. THE FRONTAL AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT. NO INJURIES WERE REPORTED. THE DEALER (NORTH PARK VOLKSWAGEN, 21315 INTERSTATE 10 WEST, SAN ANTONIO, TEXAS, 78257) WAS NOTIFIED OF THE FAILURE, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.

Mileage: 105,000

20180528CrashELECTRONIC STABILITY CONTROL (ESC)

TAKATA RECALL. ON A DAILY BASIS MY CAR LOSES ALL ELECTRICAL POWER AND SHUTS COMPLETELY OFF WHILE DRIVING ON A CITY STREET, HIGHWAY AND HAS EVEN HAPPENED WHILE TURNING. IT'S A TREMENDOUS SAFETY CONCERN, AS I HAVE TO STOP IN THE MIDDLE OF THE ROAD, PUT THE CAR IN PARK AND TRY RESTARTING. THIS HAS CAUSED SEVERAL CAR PILE UPS BEHIND ME. VW STATED THEY ARE UNABLE TO PAY TO HAVE THIS RECALL FIXED AND STATED THAT I WOULD BE RESPONSIBLE FOR REPLACING THE FUEL PUMP AND FUEL MODULE. I AM NOT ABLE TO COVER

Mileage: 80,000

20180528CrashELECTRICAL SYSTEM

TAKATA RECALL. ON A DAILY BASIS MY CAR LOSES ALL ELECTRICAL POWER AND SHUTS COMPLETELY OFF WHILE DRIVING ON A CITY STREET, HIGHWAY AND HAS EVEN HAPPENED WHILE TURNING. IT'S A TREMENDOUS SAFETY CONCERN, AS I HAVE TO STOP IN THE MIDDLE OF THE ROAD, PUT THE CAR IN PARK AND TRY RESTARTING. THIS HAS CAUSED SEVERAL CAR PILE UPS BEHIND ME. VW STATED THEY ARE UNABLE TO PAY TO HAVE THIS RECALL FIXED AND STATED THAT I WOULD BE RESPONSIBLE FOR REPLACING THE FUEL PUMP AND FUEL MODULE. I AM NOT ABLE TO COVER

Mileage: 80,000

20180528CrashFUEL/PROPULSION SYSTEM

TAKATA RECALL. ON A DAILY BASIS MY CAR LOSES ALL ELECTRICAL POWER AND SHUTS COMPLETELY OFF WHILE DRIVING ON A CITY STREET, HIGHWAY AND HAS EVEN HAPPENED WHILE TURNING. IT'S A TREMENDOUS SAFETY CONCERN, AS I HAVE TO STOP IN THE MIDDLE OF THE ROAD, PUT THE CAR IN PARK AND TRY RESTARTING. THIS HAS CAUSED SEVERAL CAR PILE UPS BEHIND ME. VW STATED THEY ARE UNABLE TO PAY TO HAVE THIS RECALL FIXED AND STATED THAT I WOULD BE RESPONSIBLE FOR REPLACING THE FUEL PUMP AND FUEL MODULE. I AM NOT ABLE TO COVER

Mileage: 80,000

20171130CrashSTRUCTURE:BODY

' "TAKATA RECALL" I LOST CONTROL MY VEHICLE WHILE I WAS DRIVING AT ATHENS DR AND HIT THE VEHICLE IN FRONT , I HAD BIG DAMAGE TO MY VEHICLE IT WAS DUE TO IMPROPER FUEL PUMP CONTROL MODULE. I HAD REUESTED ALREADY REPAIR FROM LEITH VW CARY NC,THEY SAID THEY DIDN'T HAVE REMEDY.

20171130CrashFUEL/PROPULSION SYSTEM

' "TAKATA RECALL" I LOST CONTROL MY VEHICLE WHILE I WAS DRIVING AT ATHENS DR AND HIT THE VEHICLE IN FRONT , I HAD BIG DAMAGE TO MY VEHICLE IT WAS DUE TO IMPROPER FUEL PUMP CONTROL MODULE. I HAD REUESTED ALREADY REPAIR FROM LEITH VW CARY NC,THEY SAID THEY DIDN'T HAVE REMEDY.

20170613CrashAIR BAGS

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN CC. WHILE DRIVING UPHILL AT APPROXIMATELY 65 MPH AND ATTEMPTING TO PASS ANOTHER VEHICLE, THE CONTACT'S VEHICLE LOST ACCELERATION AND THE EPC WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND THE ENGINE WAS TURNED OFF. WHEN THE VEHICLE WAS RESTARTED, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS COASTED TO A SERVICE STATION AND TOWED TO AN INDEPENDENT MECHANIC (JOSHO AUTO, 10945 RANDOLPH, COSTA MESA, CA 92626,

Mileage: 62,000

20170613CrashELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN CC. WHILE DRIVING UPHILL AT APPROXIMATELY 65 MPH AND ATTEMPTING TO PASS ANOTHER VEHICLE, THE CONTACT'S VEHICLE LOST ACCELERATION AND THE EPC WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND THE ENGINE WAS TURNED OFF. WHEN THE VEHICLE WAS RESTARTED, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS COASTED TO A SERVICE STATION AND TOWED TO AN INDEPENDENT MECHANIC (JOSHO AUTO, 10945 RANDOLPH, COSTA MESA, CA 92626,

Mileage: 62,000

20170320CrashAIR BAGS

I WAS IN A CAR CRASH 02/24/2017 NO AIRBAGS DEPLOYED. AS I WAS TURNING LEFT A CAR RAN THE RED LITE, SLAMMED INTO MY PASSENGER SIDE.

Mileage: 86,925

20170320CrashELECTRONIC STABILITY CONTROL (ESC)

I WAS IN A CAR CRASH 02/24/2017 NO AIRBAGS DEPLOYED. AS I WAS TURNING LEFT A CAR RAN THE RED LITE, SLAMMED INTO MY PASSENGER SIDE.

Mileage: 86,925

20170320CrashUNKNOWN OR OTHER

I WAS IN A CAR CRASH 02/24/2017 NO AIRBAGS DEPLOYED. AS I WAS TURNING LEFT A CAR RAN THE RED LITE, SLAMMED INTO MY PASSENGER SIDE.

Mileage: 86,925

20170119CrashAIR BAGS

MY DAUGHTER HAS BOUGHT A CC VOLKSWAGEN FROM DEALERSHIP IN 2014... THE CAR HAS ANY PROBLEMS? SUCH AS THE AIR BAGS... ENGINE ,,,CAR STARTED IN ITS OWN RUNNING IN GARAGE ,,UNTIL BATTERY DIED ALL WIRES MELTED , I HAVE CALL VW ALL THEY DID WAS SEND A 1000 CREDIT ONLY TOO BE USED IF SHE BUYS A BRAND NEW CAR OR LEASE? SHE WAS IN A ACCIDENT . THREE TIMES,,, NOW? THE CAR A TOTALED? AIR BAGS DIDN'T PROTECT HER FIRST FEW TIMES AT ALL NOW SMACKED HER IN HER FACE ? THEY REPLACED MANIFOLD? NOT AIRBAGS? S

Mileage: 60,000

20170119CrashSERVICE BRAKES

MY DAUGHTER HAS BOUGHT A CC VOLKSWAGEN FROM DEALERSHIP IN 2014... THE CAR HAS ANY PROBLEMS? SUCH AS THE AIR BAGS... ENGINE ,,,CAR STARTED IN ITS OWN RUNNING IN GARAGE ,,UNTIL BATTERY DIED ALL WIRES MELTED , I HAVE CALL VW ALL THEY DID WAS SEND A 1000 CREDIT ONLY TOO BE USED IF SHE BUYS A BRAND NEW CAR OR LEASE? SHE WAS IN A ACCIDENT . THREE TIMES,,, NOW? THE CAR A TOTALED? AIR BAGS DIDN'T PROTECT HER FIRST FEW TIMES AT ALL NOW SMACKED HER IN HER FACE ? THEY REPLACED MANIFOLD? NOT AIRBAGS? S

Mileage: 60,000

20170119CrashENGINE

MY DAUGHTER HAS BOUGHT A CC VOLKSWAGEN FROM DEALERSHIP IN 2014... THE CAR HAS ANY PROBLEMS? SUCH AS THE AIR BAGS... ENGINE ,,,CAR STARTED IN ITS OWN RUNNING IN GARAGE ,,UNTIL BATTERY DIED ALL WIRES MELTED , I HAVE CALL VW ALL THEY DID WAS SEND A 1000 CREDIT ONLY TOO BE USED IF SHE BUYS A BRAND NEW CAR OR LEASE? SHE WAS IN A ACCIDENT . THREE TIMES,,, NOW? THE CAR A TOTALED? AIR BAGS DIDN'T PROTECT HER FIRST FEW TIMES AT ALL NOW SMACKED HER IN HER FACE ? THEY REPLACED MANIFOLD? NOT AIRBAGS? S

Mileage: 60,000

20160922CrashAIR BAGS

TL* THE CONTACT OWNED A 2012 VOLKSWAGEN CC. WHILE MAKING A LEFT TURN AT A GREEN LIGHT, ANOTHER VEHICLE RAN A RED LIGHT AND CRASHED INTO THE FRONT DRIVER SIDE OF THE CONTACT'S VEHICLE. NONE OF THE AIR BAGS DEPLOYED. THE CONTACT WAS NOT NOTIFIED OF NHTSA CAMPAIGN NUMBERS: 16V078000 (AIR BAGS) AND 15V483000 (AIR BAGS). THE DRIVER SUSTAINED WHIPLASH, NECK LIGAMENT PAINS, AND SHOULDER AND WRIST PAINS ON THE LEFT SIDE. ONE PASSENGER SUSTAINED WHIPLASH, AND NECK AND BACK PAINS. ANOTHER PASSENGER SUSTAI

Mileage: 65,789

20160310CrashAIR BAGS

WEDNESDAY ON MY HOME I'M DRIVING GOING ABOUT 35MPH GEARING DOWN AS I AM COMING UP TO A TOLE BOOTH WHEN I NOTICE THAT BRAKES LITERALLY HAVE SHUT OFF. I'M PRESSING THE PETAL REPEATEDLY AS HARD AND AS FAST AS I CAN TO GET THEM TO WORK BUT THEY ENDED FAILING AND I RAN INTO SOMEONE AND WENT THROUGH THE TOLE BOOTH AND ROLLED STOPPED 80 YARDS AFTER THE CRASH BECAUSE THE BRAKES STILL DID NOT WORK AFTER THE CRASH .WITH AIRBAG NOT DEPLOYING. IT WAS A VERY TRAUMATIC EXPERIENCE, I NO LONGER FEEL COMFORTABLE

Mileage: 52,000

20160310CrashSERVICE BRAKES

WEDNESDAY ON MY HOME I'M DRIVING GOING ABOUT 35MPH GEARING DOWN AS I AM COMING UP TO A TOLE BOOTH WHEN I NOTICE THAT BRAKES LITERALLY HAVE SHUT OFF. I'M PRESSING THE PETAL REPEATEDLY AS HARD AND AS FAST AS I CAN TO GET THEM TO WORK BUT THEY ENDED FAILING AND I RAN INTO SOMEONE AND WENT THROUGH THE TOLE BOOTH AND ROLLED STOPPED 80 YARDS AFTER THE CRASH BECAUSE THE BRAKES STILL DID NOT WORK AFTER THE CRASH .WITH AIRBAG NOT DEPLOYING. IT WAS A VERY TRAUMATIC EXPERIENCE, I NO LONGER FEEL COMFORTABLE

Mileage: 52,000