2025 VOLKSWAGEN ATLAS CROSS SPORT
16 complaints filed with NHTSA.
NHTSA Safety Rating
Complaints by Component
| Component | Count |
|---|---|
| UNKNOWN OR OTHER | 5 |
| ELECTRICAL SYSTEM | 3 |
| FUEL/PROPULSION SYSTEM | 1 |
| FORWARD COLLISION AVOIDANCE: WARNINGS | 1 |
| BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING | 1 |
| BACK OVER PREVENTION: WARNINGS | 1 |
| SERVICE BRAKES | 1 |
| POWER TRAIN:TRANSMISSION CASE/HOUSING | 1 |
| POWER TRAIN | 1 |
| ENGINE | 1 |
Recalls (4)
SERVICE BRAKES
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2025 Atlas, Atlas Cross Sport and 2023-2024 ID.4 vehicles. Certain bolts on the chassis, brake system and/or suspension (such as bolts for certain cross member, engine mount, control arm, subframe, rear brake carrier, etc.) of
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 Atlas Cross Sport and Atlas vehicles. A software error may cause the rearview camera image to become distorted when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor V
ENGINE
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 Atlas and Atlas Cross Sport vehicles. The engine cover may have been improperly installed after vehicle service, allowing it to come loose and contact hot engine surfaces.
POWER TRAIN:AUTOMATIC TRANSMISSION
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2025 Atlas and Atlas Cross Sport vehicles. The transmission may have been manufactured incorrectly, which can result in a loss of drive power.
Recent Complaints
Turned off car after arrival at destination got back into car 5 minutes after turned car on and dash light up with multiple error codes. Main one being engine/transmission issue. Message stated car could be driven but limited. Tried to put car in drive but couldnât. Could only power on and off and put into neutral. Had to be towed to Volkswagen dealership on 1/30/26. No diagnosis yet and advisor stated they had to wait until Monday to open a case with Volkswagen. Car purchased July 2025 and o
Turned off car after arrival at destination got back into car 5 minutes after turned car on and dash light up with multiple error codes. Main one being engine/transmission issue. Message stated car could be driven but limited. Tried to put car in drive but couldnât. Could only power on and off and put into neutral. Had to be towed to Volkswagen dealership on 1/30/26. No diagnosis yet and advisor stated they had to wait until Monday to open a case with Volkswagen. Car purchased July 2025 and o
Turned off car after arrival at destination got back into car 5 minutes after turned car on and dash light up with multiple error codes. Main one being engine/transmission issue. Message stated car could be driven but limited. Tried to put car in drive but couldnât. Could only power on and off and put into neutral. Had to be towed to Volkswagen dealership on 1/30/26. No diagnosis yet and advisor stated they had to wait until Monday to open a case with Volkswagen. Car purchased July 2025 and o
The contact owns a 2025 Volkswagen Atlas Cross Sport. While driving at approximately 50 MPH on a main road, the contact received a message indicating that the transmission was in emergency mode. Shortly thereafter, the vehicle entered LIMP Mode and began to vibrate. The contact pulled over because the vehicle failed to exceed 25 MPH. The check engine, air bag, and oil warning lights were illuminated, along with several other unknown alerts on the instrument panel. After restarting the vehicle, t
Mileage: 13,000
Thereâs a chemical smell entering the cabin of my vehicle from the engine ever since my car was serviced at the dealership. Iâve had headaches burning, watering eyes, nausea, dizziness, fatigue, eye twitching, and generally unwell. My daughter has had a cough and they refused to acknowledge any issue. They changed the filter and clean the vents and theyâre saying nothingâs wrong. Thereâs been multiple â alert since I bought the vehicle in April with them being the lane assist, throw
Thereâs a chemical smell entering the cabin of my vehicle from the engine ever since my car was serviced at the dealership. Iâve had headaches burning, watering eyes, nausea, dizziness, fatigue, eye twitching, and generally unwell. My daughter has had a cough and they refused to acknowledge any issue. They changed the filter and clean the vents and theyâre saying nothingâs wrong. Thereâs been multiple â alert since I bought the vehicle in April with them being the lane assist, throw
Thereâs a chemical smell entering the cabin of my vehicle from the engine ever since my car was serviced at the dealership. Iâve had headaches burning, watering eyes, nausea, dizziness, fatigue, eye twitching, and generally unwell. My daughter has had a cough and they refused to acknowledge any issue. They changed the filter and clean the vents and theyâre saying nothingâs wrong. Thereâs been multiple â alert since I bought the vehicle in April with them being the lane assist, throw
Twice now I have had the vehicle not want to shift appropriately in low gears. When this happens, the vehicle locks up and will not move. Both times, VW has had. Tow get the vehicle and take it in for repair. 1st time was software update. Now itâs there for the second time with no answer as whatâs wrong. They have replaced parts but cannot figure out why itâs not shifting correctly. At VW in Texarkana now. 3 weeks and no answersâ¦both times this happened I was on the highway. Dangerous to
Carâs maneuver assistance light flashes as malfunctioning, then the carâs infotainment system turns off and on repeatedly until the screen is just black. After the first two things happen then the SOS feature and Exit Warning and Rear traffic alert systems malfunction as well.
Carâs maneuver assistance light flashes as malfunctioning, then the carâs infotainment system turns off and on repeatedly until the screen is just black. After the first two things happen then the SOS feature and Exit Warning and Rear traffic alert systems malfunction as well.
Carâs maneuver assistance light flashes as malfunctioning, then the carâs infotainment system turns off and on repeatedly until the screen is just black. After the first two things happen then the SOS feature and Exit Warning and Rear traffic alert systems malfunction as well.
My fuel gauge was stating I had approx 300 miles to empty. I was traveling on the interstate when the vehicle lost power and different warning lights came on dash. I was able to safely get on to shoulder of highway. Vehicle stopped on its own. I was unable to get it to go into gear or even start. I had it towed to Volkswagen dealership. I was told my floating fuel sensor got lodged near fuel line which gave false fuel gauge readings. So basically it ran of gas but I never had any signs I was ge
There have been numerous occasions when the vehicle fails to respond when pressing the accelerator. This happens most if not every day, generally during the first mile or two of my trip, but has also happened several miles into a trip. The delay lasts approximately two to five seconds, during which time when accelerator pedal is pushed, the RPMs do not increase, no power is delivered to the wheels, and the vehicle does not move as expected. No warning lights or error codes appear during th
The middle console is a high gloss material. During mid afternoon the sun hits on the gloss panels and reflects into the eye of the driver blinding them. Because of the angle, it is even blinding wearing sun glasses because it reflects under the glasses. During this time of day it is extremely difficult to see because of the gloss panel and could cause an accident. The only way to prevent the glare is by covering the entire console with a towel or other material. They make this panel in a matte
Battery was dead 6 days after purchase and had to be towed to dealership. Dealership put a new battery in the vehicle on a Friday, 2 days later the battery was dead again. The dealership kept the vehicle for almost another 3 weeks and replaced 2 modules and the infotainment screen; this seems to have repaired the vehicle. If the car was left unlocked for 30 minutes and the radio would turn on and then turn on all of the electronics and drain the battery to dead. Once the vehicle was jumped with
Battery was dead 6 days after purchase and had to be towed to dealership. Dealership put a new battery in the vehicle on a Friday, 2 days later the battery was dead again. The dealership kept the vehicle for almost another 3 weeks and replaced 2 modules and the infotainment screen; this seems to have repaired the vehicle. If the car was left unlocked for 30 minutes and the radio would turn on and then turn on all of the electronics and drain the battery to dead. Once the vehicle was jumped with