2024 VOLKSWAGEN ATLAS

206 complaints filed with NHTSA.

206
Complaints
12
Crashes
3
Fires
12
Injuries
0
Deaths

NHTSA Safety Rating

5/5
Overall
4/5
Front Crash
5/5
Side Crash
4/5
Rollover

Complaints by Component

ComponentCount
ELECTRICAL SYSTEM36
SERVICE BRAKES30
ENGINE19
UNKNOWN OR OTHER18
POWER TRAIN14
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING14
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL11
FORWARD COLLISION AVOIDANCE: WARNINGS9
VISIBILITY/WIPER6
AIR BAGS6
LANE DEPARTURE: BLIND SPOT DETECTION6
EXTERIOR LIGHTING5
STRUCTURE:BODY4
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING4
SEAT BELTS3

Recalls (7)

25V43400030/06/2025

SERVICE BRAKES

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2025 Atlas, Atlas Cross Sport and 2023-2024 ID.4 vehicles. Certain bolts on the chassis, brake system and/or suspension (such as bolts for certain cross member, engine mount, control arm, subframe, rear brake carrier, etc.) of

24V72300027/09/2024

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024 Atlas and 2024 Atlas Cross Sport vehicles. The brake master cylinder may have been assembled with an incorrect secondary piston spring retainer, which can block the brake fluid port.

24V48000027/06/2024

BACK OVER PREVENTION:SOFTWARE

Volkswagen Group of America, Inc. (VW) is recalling certain 2022-2024 Golf R, Golf GTI, 2024 Atlas, and 2024 Atlas Cross Sport vehicles. The rearview camera image may be delayed or deactivated after shifting into reverse. As such, these vehicles fail to comply with the requirements of Federal Moto

23V59300023/08/2023

ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024 Atlas PA2 and Atlas Cross Sport PA vehicles. The engine connecting rod bearings may become damaged, which can result in engine failure.

25V33400021/05/2025

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 Atlas Cross Sport and Atlas vehicles. A software error may cause the rearview camera image to become distorted when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor V

24V46400020/06/2024

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Atlas and 2020-2024 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.

25V10000017/02/2025

ENGINE

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 Atlas and Atlas Cross Sport vehicles. The engine cover may have been improperly installed after vehicle service, allowing it to come loose and contact hot engine surfaces.

Recent Complaints

20260217ENGINE

Vehicle was first sohwn to have low coolant and improper temps in the engine compartment, found to have multiple issues by independent car care facility regarding the coolant system and engine temperature. This also caused issues with rpms at idle and while parked. Car was taken to dealership for repair. Replacements under warranty made including thermostat, coolant pump, vacuum pump, toothed belt cover, and pressure pipe, etc. 1,000 miles later, issues continued, with the dealership having to p

20260130SERVICE BRAKES

I am submitting this complaint to report ongoing safety-related defects with my Volkswagen vehicle that remain unresolved despite multiple attempts through the manufacturer and an authorized dealership. The vehicle has experienced recurring and unpredictable issues including warning lights activating without explanation, sensor malfunctions, abnormal and recurring brake noises, and the infotainment/vehicle information system intermittently failing to power on or experiencing complete blackouts

20260130ELECTRICAL SYSTEM

I am submitting this complaint to report ongoing safety-related defects with my Volkswagen vehicle that remain unresolved despite multiple attempts through the manufacturer and an authorized dealership. The vehicle has experienced recurring and unpredictable issues including warning lights activating without explanation, sensor malfunctions, abnormal and recurring brake noises, and the infotainment/vehicle information system intermittently failing to power on or experiencing complete blackouts

20260130FORWARD COLLISION AVOIDANCE: WARNINGS

I am submitting this complaint to report ongoing safety-related defects with my Volkswagen vehicle that remain unresolved despite multiple attempts through the manufacturer and an authorized dealership. The vehicle has experienced recurring and unpredictable issues including warning lights activating without explanation, sensor malfunctions, abnormal and recurring brake noises, and the infotainment/vehicle information system intermittently failing to power on or experiencing complete blackouts

20260129ELECTRICAL SYSTEM

The owners manual for the 2024 VW Atlas SEL fuse diagrams and descriptions do not match the fuse box (interior) found in the vehicle. As an example the owners manual states the telephone system is controlled via fuse 16, but in my vehicle fuse 16 is an airbag fuse (as detailed in third-party fuse diagrams (e.g. [XXX] )). While third-party sources do display the correct and accurate fuse diagrams these may not be available to a driver in an emergency when they need to investigate an issue and rep

20260127SERVICE BRAKES

Not even a year old and brakes squeaking/ gurgling sounds coming from the front wheels. As time goes on seems to get worse to the point where I am braking and slips a little. I've taken by car to the dealership twice and made several calls they keep sayings it is a known issued and a flaw for VW not a safety issue. The gurling sound is not normal and not safe especially for a new vehicle. I have an open case with VW, but they won't budge since they go off of what techs are documenting. They said

20260122UNKNOWN OR OTHER

On December 15th, 2025, in Bradenton Fl, I was changing a tire in front of my house's parking area. I removed the tire and properly installed the car's original jack in the correct location on the vehicle. After about a minute, the jack collapsed, and the entire vehicle, along with the rotor, crushed my right foot. I couldn't get it out and had to scream for help because of the terrible pain. After several minutes, some neighbors tried to help me, but it wasn't until about 10 minutes later that

20260120STRUCTURE:BODY

The temperature was about 1 degree this morning at my home. My vehicle was parked outside. The driver's side door will not latch closed. The visible part of the latch mechanism is not frozen. I have not not gotten the vehicle to a dealer yet because I do not know how to get it there with a door that won't latch closed. I am hoping that when it warms up the door will start working properly again but this is not acceptable or safe.

20260120SERVICE BRAKES

The brakes on this vehicle are substandard; they produce a loud noise when cold. I took it to the dealership to assess whether the brakes were defective, but they were found to be in proper condition. However, the representative at the Volkswagen dealership mentioned that all customers with a newer Atlas experience the same issue. It appears there is a common problem with the brakes, and they have indicated that it will not be repaired or replaced. The noise suggests the brakes are retreating, w

20260101UNKNOWN OR OTHER

GPS/Navigation/SOS/Roadside Assistance - SOS System logs as "deactivated" and vehicle thinks it is 2 states away from my current location. In case of an accident, emergency, or other safety issue, the SOS system would, unbeknownst to an operator, not be able to locate the vehicle and/or notify emergency services. When you get into the vehicle, it does not let you know that the SOS function is deactivated (only once you "test" the system to do you become aware that the feature is not functioning)

20251219UNKNOWN OR OTHER

I have a 2024 VW Atlas and this is the second time I'm taking the car to the dealer to have the fuel door opened. There is a problem with the fuel door actuator and it was replaced one time about 14-16 months ago. Often the fuel door will not open and there is no pull string to open it. The fuel door locks and unlocks with the vehicle. It often sticks and it could cause a problem with someone running out of gas in their vehicle. Also - being stranded in a less than a desirable area can impac

20251219FUEL/PROPULSION SYSTEM

I have a 2024 VW Atlas and this is the second time I'm taking the car to the dealer to have the fuel door opened. There is a problem with the fuel door actuator and it was replaced one time about 14-16 months ago. Often the fuel door will not open and there is no pull string to open it. The fuel door locks and unlocks with the vehicle. It often sticks and it could cause a problem with someone running out of gas in their vehicle. Also - being stranded in a less than a desirable area can impac

20251210SERVICE BRAKES

1st Issue: Braking noises while applying brakes. While applying brake pressure to brake pedal there are squealing, grinding, gargling (liquid) sounds coming from the front of the vehicle. There are no lights or warnings displayed. This has been happening since bought new back in may of 2024. This issue has been brought up to the service department at the Volkswagen dealership where purchased multiple times when going in for oil changes and (other issues) the vehicle had or has. Every time it is

20251210ELECTRICAL SYSTEM

1st Issue: Braking noises while applying brakes. While applying brake pressure to brake pedal there are squealing, grinding, gargling (liquid) sounds coming from the front of the vehicle. There are no lights or warnings displayed. This has been happening since bought new back in may of 2024. This issue has been brought up to the service department at the Volkswagen dealership where purchased multiple times when going in for oil changes and (other issues) the vehicle had or has. Every time it is

20251210ENGINE

1st Issue: Braking noises while applying brakes. While applying brake pressure to brake pedal there are squealing, grinding, gargling (liquid) sounds coming from the front of the vehicle. There are no lights or warnings displayed. This has been happening since bought new back in may of 2024. This issue has been brought up to the service department at the Volkswagen dealership where purchased multiple times when going in for oil changes and (other issues) the vehicle had or has. Every time it is

20251209STEERING

since purchase the car when holding steering straight veers to the left into oncoming traffic. vehicle has been to service 9x work on the subframe was completed at the first go..significant work that VW Corporate could not explain on a new car coming off the line. attempts since from most recent road force 4 wheel balance. car still pulls to the left. VW corporate was notified we would like a replacement but they still want to send the car back to service again. transparency has not been at

20251209SERVICE BRAKES

I have a certified 2024 VW Atlas with 22K miles. I noticed a strong rattling when braking at higher speeds. And the breaks are constantly squeaking. The VW dealer said the brakes looked good. I took it to Brake Master and they did a full inspection and found the brakes were in a descent shape but the rotors were severely damaged and had some stress fractures. Notes from BM: Check front brakes approx. 10 millimeters 10mm pads Left 1.194 Right 1.192 Rotors glazed and hot spotted. Looks like har

20251208ELECTRICAL SYSTEM

The rear camera of our vehicle has been intermittently failing for the past year. The VW dealer has not been able to repair as it is an intermittent issue. Today the entire screen wouldn't turn on to even be able to control the HVAC system, and it was a cold day. Luckily the rear has separate controls so my kids weren't freezing in the car. I was going to take it to the dealer today, but the screen started working again and the service advisor said not to bring it in if it's not broken. We have

20251130SERVICE BRAKES

volkswagen atlas 2024 brake noise with maneuver braking function currently not available light coming on after first couple stops. I have recording and everything and showed to vw dealership they said this is normal. I used to work on brakes this is not normal. It is so bad every looks at it and this is a new car. It happens ever morning. Cold wet or not just doesn't brake well from start of the day. They claim stuff builds on the disc and has to burn off but thats for new brakes and rotors only

20251130ELECTRICAL SYSTEM

volkswagen atlas 2024 brake noise with maneuver braking function currently not available light coming on after first couple stops. I have recording and everything and showed to vw dealership they said this is normal. I used to work on brakes this is not normal. It is so bad every looks at it and this is a new car. It happens ever morning. Cold wet or not just doesn't brake well from start of the day. They claim stuff builds on the disc and has to burn off but thats for new brakes and rotors only