2004 TOYOTA SIENNA

2588 complaints filed with NHTSA.

2588
Complaints
56
Crashes
12
Fires
200
Injuries
2
Deaths

Complaints by Component

ComponentCount
STRUCTURE:BODY:DOOR354
STRUCTURE:BODY281
LATCHES/LOCKS/LINKAGES228
STEERING148
STRUCTURE145
ELECTRICAL SYSTEM116
VEHICLE SPEED CONTROL100
UNKNOWN OR OTHER87
TIRES85
SEAT BELTS74
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT71
ELECTRONIC STABILITY CONTROL (ESC)68
SERVICE BRAKES48
LATCHES/LOCKS/LINKAGES:DOORS:LATCH46
STRUCTURE:BODY:HATCHBACK/LIFTGATE44

Recalls (10)

13V42900026/09/2013

POWER TRAIN:AUTOMATIC TRANSMISSION

Toyota is recalling certain model year 2004-2005 Sienna vehicles manufactured January 10, 2003, through August 10, 2005; and model year 2007-2009 Sienna vehicles manufactured February 20, 2007, through December 12, 2008. In the affected vehicles, due to a problem within the shift lock solenoid, the

09V23400025/06/2009

EQUIPMENT:OTHER:LABELS

TOYOTA IS RECALLING CERTAIN MODEL YEAR 2006 THROUGH 2009 SIENNA AND 2009 LEXUS GX PASSENGER VEHICLES. THE VEHICLE CAPACITY WEIGHT ON THE TIRE AND LOADING INFORMATION LABEL AND THE GVWR ON THE CERTIFICATION LABEL IS INSUFFICIENT FOR CERTAIN VEHICLES. SOME VEHICLES WERE ACCESSORIZED THROUGH VEHICLE

14V27300022/05/2014

TIRES:TEMPORARY/EMERGENCY SPARE TIRE

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2004-2011 Sienna vehicles originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, New Hampshire, New Jersey, New York, Oh

05V32700020/07/2005

SEAT BELTS

ON CERTAIN MINI VANS, IN THE MIDDLE ROW SEATING POSITION, THE SHOULDER PORTION OF THE SEAT BELT MAY BIND IN THE BEZEL TRIM PIECE. THE AFFECTED SEAT BELT BEZEL IS LOCATED ON THE SHOULDER PORTION OF THE SEAT IN THE RIGHT SIDE SEAT OF THE SEVEN PASSENGER MODELS AND THE CENTER SEATING POSITION IN THE

10V16000020/04/2010

STRUCTURE

TOYOTA IS RECALLING CERTAIN MODEL YEAR 1998 THROUGH 2010 SIENNA PASSENGER VEHICLES MANUFACTURED BETWEEN AUGUST 7, 1997 AND JANUARY 4, 2010, CURRENTLY REGISTERED IN OR ORIGINALLY SOLD IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, NEW HAMP

09V02300016/01/2009

VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

TOYOTA IS CONDUCTING A SAFETY IMPROVEMENT CAMPAIGN INVOLVING 26,501 EARLY 2004 MY SIENNA VEHICLES. IN THE EVENT THE RETENTION CLIP USED TO SECURE THE FLOOR CARPET COVER IS MISSING, THE COVER CAN INTERFERE WITH THE OPERATION OF THE ACCELERATOR PEDAL IF THE ACCELERATION PEDAL IS DEPRESSED TO NEARLY T

03V29100012/08/2003

FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

ON CERTAIN SPORT UTILITY VEHICLES, A PART OF THE FUEL TANK MAY BECOME DAMAGED WHEN CRASHED IN THE INSURANCE INSTITUTE FOR HIGHWAY SAFETY'S (IIHS) 40 MPH FRONTAL OFFSET CRASH TEST CONDITIONS, DUE TO THE SEVERE IMPACT FORCES GENERATED.

11V53900009/11/2011

ENGINE AND ENGINE COOLING

TOYOTA IS RECALLING CERTAIN MODEL YEAR 2004 AVALON VEHICLES; 2004 AND 2005 CAMRY, CAMRY SOLARA, HIGHLANDER, AND SIENNA VEHICLES, 2006 HIGHLANDER HYBRID; 2004 AND 2005 LEXUS ES330 AND RX330; AND 2006 LEXUS RX400H VEHICLES MANUFACTURED FROM JUNE 1, 2004 THROUGH MARCH 31, 2005, EQUIPPED WITH THE 1MZ-FE

08V24400003/06/2008

STRUCTURE:BODY:HATCHBACK/LIFTGATE

TOYOTA IS CONDUCTING A SAFETY IMPROVEMENT CAMPAIGN INVOLVING 196,222 MY 2004-2006 TOYOTA SIENNA VEHICLES EQUIPPED WITH POWER REAR LIFTGATE STRUTS. THE GAS STRUTS USED TO HELP LIFT AND SUPPORT THE REAR POWER LIFTGATE COULD WEAR OUT SOONER THAN EXPECTED. AS THE GAS STRUTS DETERIORATE, THE PERFORMANC

10V03600003/02/2010

EQUIPMENT:OTHER:LABELS

SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.

Recent Complaints

20240312VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

The contact owns a 2004 Toyota Sienna. The contact stated that while driving approximately 65 MPH the vehicle suddenly experienced unintended acceleration and the speed of the vehicle increased to over 90 MPH. During the failure, the braking system had failed and would not stop the vehicle while pressing the brake pedal. The front passenger was able to view the fuel pedal was stuck to the floor and was able to physically pull the fuel pedal up from the stuck position and the vehicle's speed was

Mileage: 200,000

20210201STRUCTURE:BODY

ONE OF THE TWO SUPPORT CYLINDERS FOR THE REAR HATCH ON OUR 2004 TOYOTA SIENNA FAILED IN FALL 2019, SO THE REAR HATCH WOULD NOT STAY UP. THE LIFTGATE SUPPORT CYLINDERS HAD PREVIOUSLY BEEN REPLACED BY TOYOTA UNDER RECALL. WE PURCHASED TWO NEW SUPPORT CYLINDERS, TOYOTA PART #68905-AE022'SUPPORT CYLINDER' FROM CAMELBACK TOYOTA IN PHOENIX, AZ, D/B/A TOYOTA PARTS FACTORY, BY MAIL, SHIPPED 11/19/19. I INSTALLED BOTH OF THE NEW SUPPORT CYLINDERS WITHIN A COUPLE OF WEEKS. NOTE THAT BOTH OF THE OLD SUPPOR

Mileage: 247,000

20190612CrashPOWER TRAIN

THREE YEAR OLD CHILD WAS ABLE TO PUT THE CAR INTO NEUTRAL WITHOUT DEPRESSING THE BREAK PEDAL AND CAR ROLLED AWAY. CAR WAS PARKED IN A FLAT DRIVEWAY, AND WENT ACROSS THE STREET AND HIT A SPEED LIMIT SIGN AND DID DAMAGE TO THE FRONT BUMPER. I DO HAVE A PHOTO UNABLE TO UPLOAD OF BUMPER. NOT COVERED UNDER THE 2005 SHIFT LOCK SOLONOID RECALL BY TOYOTA.

Mileage: 160,000

20190204FirePOWER TRAIN

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE DRIVING, THERE WAS AN ABNORMAL GRINDING NOISE COMING FROM UNDERNEATH THE VEHICLE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE CONTACT NOTICED SMOKE COMING THROUGH THE VENTS AND FROM UNDERNEATH THE VEHICLE. THE VEHICLE WAS RESTARTED, BUT THE GEAR SHIFTER FAILED TO MOVE OUT OF PARK. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND LATER TOWED TO AN INDEP

Mileage: 168,000

20180704FireELECTRICAL SYSTEM

ELECTRICAL FIRE INSIDE PARKED VAN OCCURRED OVERNIGHT AND BURNED DRIVER AND PASSENGER FRONT SEATS, DASH, AND ALL AIR VENTS AND ALL PLASTIC COMPONENT LOCATED NEAR ALL VENTS. VAN WAS PARKED ON STREET IN FRONT OF MY HOUSE.

Mileage: 179,339

20180704FireSEATS

ELECTRICAL FIRE INSIDE PARKED VAN OCCURRED OVERNIGHT AND BURNED DRIVER AND PASSENGER FRONT SEATS, DASH, AND ALL AIR VENTS AND ALL PLASTIC COMPONENT LOCATED NEAR ALL VENTS. VAN WAS PARKED ON STREET IN FRONT OF MY HOUSE.

Mileage: 179,339

20180704FireEXTERIOR LIGHTING

ELECTRICAL FIRE INSIDE PARKED VAN OCCURRED OVERNIGHT AND BURNED DRIVER AND PASSENGER FRONT SEATS, DASH, AND ALL AIR VENTS AND ALL PLASTIC COMPONENT LOCATED NEAR ALL VENTS. VAN WAS PARKED ON STREET IN FRONT OF MY HOUSE.

Mileage: 179,339

20171025UNKNOWN OR OTHER

THE REAR DOOR LATCH WAS RECALLED AND REPLACED, IT FAILED AGAIN, THE REAR DOOR OPENS BUT THEN DROPS, IT IS A SAFETY ISSUE, I REPORTED TO TOYOTA BUT THEY REFUSE TO FIX IT AGAIN. SERIOUS SAFETY ISSUE STATIONARY.

20170629STRUCTURE:BODY:DOOR

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE VEHICLE'S POWER SLIDING DOORS OPERATED INDEPENDENTLY AND COULD NOT BE OPENED FROM INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO STEVENSON TOYOTA WHERE IT WAS DIAGNOSED THAT THE DOOR ASSEMBLY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS INCLUDED IN A LIMITED WARRANTY FOR THE DOORS, WHICH HAD EXPIRED. THE CONTACT'S DAUGHTER SUSTAINED MINOR SCR

Mileage: 118,000

20170126CrashAIR BAGS

MY CAR WAS MOVING AT 5 MPH GOING INTO A PARKING LOT WHEN A HIGH SPEEDING TRACK JUMPED OUT OF HIGHWAY, HIT MY CAR STRAIGHT ON THE RIGHT SIDE,THE STRONG IMPACT CAVED THE SIDE DOOR MORE THAN ONE FOOT,CURTAIN AIR BAGS OR ANY AIR BAGS IN THE CAR,DID NOT DEPLOY.$7000 IN DAMAGE REPAIR,$6000 IN MEDICAL BILLS. INJURIES SUSTAINED COULD HAVE BEEN AVOIDED IF AIR BAGS DEPLOYED. INCIDENT WAS REPORTED TO TOYOTA MANY MONTHS AGO,AND BEING IGNORED.....UPDATED 03/29/17 *BF *TR *CN

Mileage: 90,000

20161202FireELECTRICAL SYSTEM

ON AUGUST 29, 2016 WE WERE AWOKEN BY THE FIRE DEPARTMENT AT 3:30AM LETTING US KNOW OUR 2004 TOYOTA SIENNA WAS ON FIRE IN THE DRIVEWAY. THEY WERE ABLE TO BREAK INTO THE VAN AND CONTAIN THE FIRE BUT THE VEHICLE WAS COMPLETELY BURNT UP ON THE FRONT RIGHT SIDE AND A TOTAL LOSS FOR OUR FAMILY. IT APPEARED TO BE AN ELECTRICAL FIRE UNDER THE DASHBOARD. WE FILED A COMPLAINT/CLAIM WITH TOYOTA THE FOLLOWING WEEK AND AS OF DECEMBER 2, 2016, STILL HAVE NOT GOTTEN A RESOLUTION AND HAVE NOT BEEN CLEARED BY

20160407CrashAIR BAGS

VEHICLE WAS TURNING LEFT ONTO AN INTERSTATE ON RAMP WHEN IT WAS IMPACTED ON THE FRONT BY AN ONCOMING VEHICLE. FRONT DRIVER AND PASSENGER AIRBAGS DEPLOYED. THE DRIVER RECEIVED 2ND DEGREE BURNS ON LEFT ARM, AND 2ND AND 3RD DEGREE BURNS ON THE ABDOMEN. THE DRIVER WAS THE ONLY PERSON IN THE VEHICLE.

Mileage: 157,331

20160304STRUCTURE:BODY

THERE WAS A RECALL ON THE BACK HATCH DOOR. I REPORTED TO THE DEALERSHIP OF PURCHASE AND COMPLAINED THAT THE BACK DOOR HATCH SOMETIMES DID NOT CLOSE PROPERLY AND IN THE MIDST OR OPENING WHETHER ELECTRONICALLY OR MANUALLY WOULD COME DOWN AGAIN WHILE PUTTING GROCERIES ETC IN THE BACK AND SEVERAL TIMES WAS HIT ON THE HEAD OR BACK AND ALSO MY GRANDSON. VEHICLE WAS PARKED IN A PARKING LOT AND/OR AT MY HOUSE. IT HAPPENS 1 OUT OF 10-20 TIMES OPENING BACK HATCH.

Mileage: 110,000

20151216STRUCTURE:BODY

DUE TO WHAT I HAVE LEARNED IS AMONG NEARLY ALL 2004 TOYOTA SIENNA OWNERS, THE SLIDING CAN DOORS FREEZE SHUT AND CAN'T BE OPENED. ON CHRISTMAS DAY 2012, MY VAN WAS PARKED ON THE STREET, AND AT ABOUT 1AM I WENT OUT TO START THE VAN AND WARM IT UP FOR MY FAMILY, ABOUT 15 MINUTE LATER I CAME OUT WITH THE KIDS TO LEAVE. I THEN DISCOVERED THAT THE DOORS WERE FROZEN SHUT. I TRIED PULLING MANY TIMES AND THEN TRIED HAVING SOMEONE GO INSIDE THE VAN AND PUSH WHILE I PULLED, IT DIDN'T WORK. THEN I HAD MY WI

20151124STRUCTURE:BODY:HATCHBACK/LIFTGATE

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE LIFTGATE CLOSED INDEPENDENTLY. AS A RESULT, THERE WERE THREE INJURIES. MEDICAL ATTENTION WAS NOT REQUIRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 89,000.

Mileage: 89,000

20141009STRUCTURE:BODY:TRUNK LID

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE TRUNK DOOR FAILED TO STAY IN PLACE, IMPACTING THE CONTACT ON THE HEAD. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.

Mileage: 97,000

20140918STRUCTURE:BODY

THE METAL CORD THAT IS PART OF THE AUTOMATIC DOOR MECHANISM FRAYED. THIS MORNING, THE DOOR WOULD TRY TO AUTO CLOSE BUT IT GOT HUNG UP AND RETURNED TO FULL OPEN POSITION. WE TURNED OFF THE AUTOMATIC DOOR FEATURE AND ATTEMPTED TO MANUALLY CLOSE THE SLIDING DOOR. WHEN MY HUSBAND TRIED TO CLOSE IT MANUALLY, THE ROLLERS IN THE TRACK HIT THE DAMAGED PART IN THE WIRE, THE SLIDE PUSHED OUT OF THE TRACK BREAKING THE WINDOW OUT THAT IS POSITIONED JUST IN FRONT OF THE TRACK THAT THE SLIDE ROLLS IN. THE SL

Mileage: 148,473

20140410CrashAIR BAGS

2004 TOYOTA SIENNA. CONSUMER WRITES IN REGARDS TO VEHICLE ACCIDENT AND SHIFT LOCK SOLENOID RECALL NOTICE, RECEIVED AFTER ACCIDENT. *SMD THE CONSUMER AND HER HUSBAND WERE INVOLVED IN AN ACCIDENT, WHEN THE VEHICLE SUDDENLY SURGE FORWARD, AFTER TURNING INTO A PARKING SPOT. THE VEHICLE VIOLENTLY CRASHED INTO THE CONCRETE STOREFRONT WALL. ALSO, THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOTALED. *JB UPDATED 08/07/14

20140410CrashPOWER TRAIN

2004 TOYOTA SIENNA. CONSUMER WRITES IN REGARDS TO VEHICLE ACCIDENT AND SHIFT LOCK SOLENOID RECALL NOTICE, RECEIVED AFTER ACCIDENT. *SMD THE CONSUMER AND HER HUSBAND WERE INVOLVED IN AN ACCIDENT, WHEN THE VEHICLE SUDDENLY SURGE FORWARD, AFTER TURNING INTO A PARKING SPOT. THE VEHICLE VIOLENTLY CRASHED INTO THE CONCRETE STOREFRONT WALL. ALSO, THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOTALED. *JB UPDATED 08/07/14

20140410CrashVEHICLE SPEED CONTROL

2004 TOYOTA SIENNA. CONSUMER WRITES IN REGARDS TO VEHICLE ACCIDENT AND SHIFT LOCK SOLENOID RECALL NOTICE, RECEIVED AFTER ACCIDENT. *SMD THE CONSUMER AND HER HUSBAND WERE INVOLVED IN AN ACCIDENT, WHEN THE VEHICLE SUDDENLY SURGE FORWARD, AFTER TURNING INTO A PARKING SPOT. THE VEHICLE VIOLENTLY CRASHED INTO THE CONCRETE STOREFRONT WALL. ALSO, THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOTALED. *JB UPDATED 08/07/14