2021 TOYOTA PRIUS PRIME

18 complaints filed with NHTSA.

18
Complaints
9
Crashes
0
Fires
6
Injuries
0
Deaths

NHTSA Safety Rating

5/5
Overall
4/5
Front Crash
5/5
Side Crash
4/5
Rollover

Complaints by Component

ComponentCount
ELECTRICAL SYSTEM3
SERVICE BRAKES2
POWER TRAIN2
FUEL/PROPULSION SYSTEM2
VISIBILITY/WIPER1
UNKNOWN OR OTHER1
AIR BAGS1
ENGINE1
VEHICLE SPEED CONTROL1
SERVICE BRAKES, HYDRAULIC1
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL1
FORWARD COLLISION AVOIDANCE: WARNINGS1
BACK OVER PREVENTION1

Recent Complaints

20251029CrashSERVICE BRAKES

I was slowly entering a handicapped parking place right in front of a business. The distance from the front of the parking space to the building wall was about 15 feet, one car length. I approached the place to stop in the parking spot when in a split second the car violently surged forward and would have crashed into the cinderblock wall had there not been a supporting post on the building and a metal frame with equipment which stopped the forward movement. The surge was explosive, almost like

20251029CrashELECTRICAL SYSTEM

I was slowly entering a handicapped parking place right in front of a business. The distance from the front of the parking space to the building wall was about 15 feet, one car length. I approached the place to stop in the parking spot when in a split second the car violently surged forward and would have crashed into the cinderblock wall had there not been a supporting post on the building and a metal frame with equipment which stopped the forward movement. The surge was explosive, almost like

20251029CrashFUEL/PROPULSION SYSTEM

I was slowly entering a handicapped parking place right in front of a business. The distance from the front of the parking space to the building wall was about 15 feet, one car length. I approached the place to stop in the parking spot when in a split second the car violently surged forward and would have crashed into the cinderblock wall had there not been a supporting post on the building and a metal frame with equipment which stopped the forward movement. The surge was explosive, almost like

20250922BACK OVER PREVENTION

The contact owns a 2021 Toyota Prius Prime. The contact stated that while shifted into reverse(R), the rearview camera intermittently went black. No warning light was illuminated. In addition, the contact stated that while driving at various speeds, the rearview camera intermittently went black. The local dealer was contacted. The vehicle was not diagnosed or repaired. Upon further investigation, the contact related the failure to an unknown NHTSA Campaign; however, the VIN was not under recall.

Mileage: 27,696

20250330ELECTRICAL SYSTEM

Rodents accessed and damaged the car because there essentials components are not protected.

20250330FUEL/PROPULSION SYSTEM

Rodents accessed and damaged the car because there essentials components are not protected.

20250330POWER TRAIN

Rodents accessed and damaged the car because there essentials components are not protected.

20241020CrashFORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

My vehicle is equipped with Toyota Safety Sense, which includes Full-Speed Range Dynamic Radar Cruise Control (DRCC) and a Pre-Collision System. Today, while driving with DRCC engaged, my vehicle followed a leading car and appropriately slowed down to 2 mph as we approached a signalized intersection. However, when the leading vehicle changed lanes, a gap was created between me and a new lead vehicle, which was fully stopped. Despite this, the DRCC system accelerated to 5mph and collided with the

20241020CrashFORWARD COLLISION AVOIDANCE: WARNINGS

My vehicle is equipped with Toyota Safety Sense, which includes Full-Speed Range Dynamic Radar Cruise Control (DRCC) and a Pre-Collision System. Today, while driving with DRCC engaged, my vehicle followed a leading car and appropriately slowed down to 2 mph as we approached a signalized intersection. However, when the leading vehicle changed lanes, a gap was created between me and a new lead vehicle, which was fully stopped. Despite this, the DRCC system accelerated to 5mph and collided with the

20240725VEHICLE SPEED CONTROL

The contact owns a 2021 Toyota Prius Prime. The contact stated while driving 45–50 MPH and approaching a stop sign, the brake pedal was depressed but the vehicle failed to respond. The driver continued to pump the brake pedal, but the vehicle failed to respond and depressed to the floorboard. The vehicle accelerated, veered across the road, jumped the curb, and stopped. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The

Mileage: 34,000

20240725SERVICE BRAKES, HYDRAULIC

The contact owns a 2021 Toyota Prius Prime. The contact stated while driving 45–50 MPH and approaching a stop sign, the brake pedal was depressed but the vehicle failed to respond. The driver continued to pump the brake pedal, but the vehicle failed to respond and depressed to the floorboard. The vehicle accelerated, veered across the road, jumped the curb, and stopped. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The

Mileage: 34,000

20230920ELECTRICAL SYSTEM

The contact owns a 2021 Toyota Prius Prime. The contact stated that after the vehicle was shifted into park, the key was removed and the contact stepped away from the vehicle, when the vehicle inadvertently started to roll away. As a result, the vehicle rolled into the neighbor’s driveway and grazed another vehicle then stopped. Additionally, the contact stated that while the vehicle was on the charger port, the vehicle failed to start. The dealer was notified of the failure and the contact wa

Mileage: 80,000

20230920POWER TRAIN

The contact owns a 2021 Toyota Prius Prime. The contact stated that after the vehicle was shifted into park, the key was removed and the contact stepped away from the vehicle, when the vehicle inadvertently started to roll away. As a result, the vehicle rolled into the neighbor’s driveway and grazed another vehicle then stopped. Additionally, the contact stated that while the vehicle was on the charger port, the vehicle failed to start. The dealer was notified of the failure and the contact wa

Mileage: 80,000

20221106CrashSERVICE BRAKES

Brakes of my Toyota Pirius Prime did not work after I was hit on my right side. Brakes completlety was out. Also I was not able to run the car. The cars brakes should work even I got an accident to precent some further damage to other cars.

20221106CrashAIR BAGS

Brakes of my Toyota Pirius Prime did not work after I was hit on my right side. Brakes completlety was out. Also I was not able to run the car. The cars brakes should work even I got an accident to precent some further damage to other cars.

20221106CrashENGINE

Brakes of my Toyota Pirius Prime did not work after I was hit on my right side. Brakes completlety was out. Also I was not able to run the car. The cars brakes should work even I got an accident to precent some further damage to other cars.

20220403CrashUNKNOWN OR OTHER

A sticky accelerator caused my 2021 Prius to lurch forward into a wall. I was pulling into a parking place when this happened. The front airbag deployed. This is the second time this has happened to me with a Prius. In my previous Prius it happened to me two years ago. Both times the vehicle suddenly lurched forward. It was terrifying.

20210512VISIBILITY/WIPER

CAN'T SEE VEHICLE DISPLAY SCREEN DURING BRIGHT SUNNY DAYS, WHICH I FIND DANGEROUS CONTACTED TOYOTA ABOUT ISSUE, THEY DON'T CARE ABOUT PEOPLE SAFETY

Mileage: 518