2009 TOYOTA MATRIX
224 complaints filed with NHTSA.
Complaints by Component
| Component | Count |
|---|---|
| AIR BAGS | 76 |
| VEHICLE SPEED CONTROL | 35 |
| STEERING | 21 |
| ENGINE | 11 |
| VEHICLE SPEED CONTROL:ACCELERATOR PEDAL | 10 |
| SERVICE BRAKES, HYDRAULIC | 9 |
| ELECTRICAL SYSTEM | 8 |
| UNKNOWN OR OTHER | 8 |
| ENGINE AND ENGINE COOLING | 7 |
| SERVICE BRAKES | 5 |
| TIRES | 4 |
| VISIBILITY | 3 |
| SERVICE BRAKES, ELECTRIC | 3 |
| SERVICE BRAKES, AIR | 2 |
| STRUCTURE | 2 |
Recalls (3)
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2008-2010 HIGHLANDER, MODEL YEAR 2009-2010 COROLLA, VENZA AND MATRIX PASSENGER VEHICLES. THE ACCELERATOR PEDAL CAN GET STUCK IN THE WIDE OPEN POSITION DUE TO ITS BEING TRAPPED BY AN UNSECURED OR INCOMPATIBLE DRIVER'S FLOOR MAT. THIS RECALL IS AN EXPANSION OF
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2008-2011 Scion xB and Lexus IS F, 2009-2011 Toyota Corolla and Corolla Matrix, 2006-2011 Toyota Yaris, Lexus IS250 and Lexus IS350, 2010-2011 Toyota 4Runner, Lexus IS250C, Lexus IS350C and Lexus GX460, 2011 Sienna, 20
EQUIPMENT:OTHER:LABELS
GULF STATES TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD BETWEEN SEPTEMBER 1, 2005 AND JUNE 2, 2008 WITHOUT THE REQUISITE LOAD CARRYING CAPA
Recent Complaints
TL* TAKATA RECALL. THE CONTACT OWNED A 2009 TOYOTA MATRIX. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE VEHICLE WAS INVOLVED IN A HEAD-ON COLLISION. THE AIR BAGS DEPLOYED AND METAL FRAGMENTS PASSED THROUGH THE AIRBAG CUSHION MATERIAL. AS A RESULT, THE METAL FRAGMENTS ENTERED THE CONTACTS EYE AND CAUSED A LONG TERM INJURY. THE CONTACT ALSO SUSTAINED A FRACTURED UPPER JAW AND NOSE INJURY THAT REQUIRED MEDICAL ATTENTION. THE CONTACT MENTIONED HAVING CONTINUAL DOCTOR VISITS FOR HIS EYE INJUR
Mileage: 48,000
MY MATRIX 2009 HAS HAD INTERMITTENT SUDDEN ACCELERATION PROBLEMS. I MENTION IT AT MY REGULAR MAINTENANCE CHECK UPS, BUT RECEIVE NON-COMMITTAL REPLIES. I FIGURE I MUST BE LOSING IT. OVER THE LAST 8 MONTHS OR SO, IT GOT EXTREME: THE CAR WILL LURCH FORWARD AT DIFFERENT TIMES: WHEN I START UP THE CAR, IDLING AT A LIGHT, OR SLOWING TO A STOP. TODAY, SUNDAY MORNING, AS I WAS PULLING INTO A PARKING SPOT AT WALMART, I BEGAN TO BRAKE SLOWLY WHEN THE TRANS ROARED AND LURCHED FORWARD. IT JUMPED THE CURB AN
Mileage: 81,000
TL* THE CONTACT OWNED A 2009 TOYOTA MATRIX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH UP THE MOUNTAIN AND MAKING A TURN, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE SPUN CAUSING THE VEHICLE TO CRASH INTO THE MOUNTAIN. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE FIRE DEPARTMENT WAS AT THE SCENE BUT THE CONTACT WAS NOT SURE THAT A FIRE REPORT WAS FILED. THE CONTACT SUSTAINED MINOR INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOTALED AND WAS TOWED TO
Mileage: 120,000
TL* THE CONTACT OWNS A 2009 TOYOTA MATRIX. WHILE STATIONARY, THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE HEAD, UPPER BACK, AND NECK THAT REQUIRED MEDICAL ATTENTION. THE CONTACT DROVE THE VEHICLE HOME. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000. UPDATED 02/07/2017*CT *CN
Mileage: 75,000
TL* THE CONTACT OWNED A 2009 TOYOTA MATRIX. WHILE DRIVING APPROXIMATELY 55 MPH, THE ACCELERATOR PEDAL BECAME STUCK. EACH TIME THE BRAKE PEDAL WAS APPLIED, THE VEHICLE ACCELERATED. THE CONTACT DROVE OVER THREE CURBS, A YIELD SIGN, AND A STOP SIGN. THE CONTACT SUSTAINED BACK PAIN AND RECEIVED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE CONTACT WAS TREATED AND RELEASED THE SAME DAY. THE VEHICLE WAS DESTROYED AND TOWED TO AN IMPOUND YARD. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE A
Mileage: 62,465
MATRIX REAR ENDED A MERCURY MOUNTAINEER AT ABOUT 35-40 MILES PER HOUR. THE ENTIRE FRONT END OF THE MATRIX WENT UNDER THE MOUNTAINEER'S BUMPER. THE ENTIRE FRONT END OF MATRIX WAS PUSHED BACK INTO THE COOLANT SYSTEM. BOTH HEAD LIGHTS WERE PUSHED INTO THE ENGINE COMPARTMENT. THE BUMPER WAS ALMOST DETACHED AND ON THE GROUND. THE HOOD WAS PUSHED BACK ON ITSELF ABOUT 3 FEET.THE AIRBAG DID NOT DEPLOY. MY DAUGHTER WAS DRIVING THE MATRIX AND HER HEAD HIT THE STEERING WHEEL. SHE SUFFERED A CONCUSSION.
Mileage: 38,000
TL* THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE CONTACT STATED THAT WHILE WAITING AT A TRAFFIC LIGHT, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND AN INJURY WAS REPORTED WHICH REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 10/24/2014*LJ UPDATED 7/8/2015*JS
TL* THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, SMOKE STARTED TO EMIT FROM THE ENGINE COMPARTMENT AND ALL OF THE WARNING LAMPS ILLUMINATED. THE BRAKES ALSO FAILED TO ENGAGE WHEN DEPRESSED. THE CONTACT MENTIONED THAT SHE HAD TO ENGAGE THE EMERGENCY BREAK IN ORDER TO STOP THE VEHICLE. THREE MINUTES LATER, THE VEHICLE HAD BECOME ENGULFED IN FLAMES. THE FIRE DEPARTMENT WAS CONTACTED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER W
Mileage: 25,000
INVESTIGATION RESULTS OF REPORT#-426903 GIVEN 2/12 OF UNINTENDED ACCELER: WAS INVESTIGATED BY SPX CORP. INVESTIGATOR HIRED FROM TOYOTA. AT MY APT. SETTING, IN MY RESERVED PARKING SPOT BECAUSE CAR COULD NOT BE DRIVEN DUE TO SEVERE FRONT END DAMAGE. I WAS GIVEN A MEMORY STICK WITH EDR DOWNLOAD INFO., TELLING ME TOYOTA WILL RESPOND. 22 PDF PAGES, 19 WERE BIZARRE MATH EQUATIONS, NEVER TO BE UNDERSTOOD. MY EVENT SHOWED WHEN IGNITION TURNED ON ENGINE AT 1600RPM, TO 800RPM, AS I BEGAN TO MOVE, THEN WE
INVESTIGATION RESULTS OF REPORT#-426903 GIVEN 2/12 OF UNINTENDED ACCELER: WAS INVESTIGATED BY SPX CORP. INVESTIGATOR HIRED FROM TOYOTA. AT MY APT. SETTING, IN MY RESERVED PARKING SPOT BECAUSE CAR COULD NOT BE DRIVEN DUE TO SEVERE FRONT END DAMAGE. I WAS GIVEN A MEMORY STICK WITH EDR DOWNLOAD INFO., TELLING ME TOYOTA WILL RESPOND. 22 PDF PAGES, 19 WERE BIZARRE MATH EQUATIONS, NEVER TO BE UNDERSTOOD. MY EVENT SHOWED WHEN IGNITION TURNED ON ENGINE AT 1600RPM, TO 800RPM, AS I BEGAN TO MOVE, THEN WE
INVESTIGATION RESULTS OF REPORT#-426903 GIVEN 2/12 OF UNINTENDED ACCELER: WAS INVESTIGATED BY SPX CORP. INVESTIGATOR HIRED FROM TOYOTA. AT MY APT. SETTING, IN MY RESERVED PARKING SPOT BECAUSE CAR COULD NOT BE DRIVEN DUE TO SEVERE FRONT END DAMAGE. I WAS GIVEN A MEMORY STICK WITH EDR DOWNLOAD INFO., TELLING ME TOYOTA WILL RESPOND. 22 PDF PAGES, 19 WERE BIZARRE MATH EQUATIONS, NEVER TO BE UNDERSTOOD. MY EVENT SHOWED WHEN IGNITION TURNED ON ENGINE AT 1600RPM, TO 800RPM, AS I BEGAN TO MOVE, THEN WE
TL* THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH ON A MOUNTAINOUS ROAD AND UNEXPECTEDLY FELL ASLEEP. THE VEHICLE ROLLED DOWN A RAVINE AND CRASHED INTO TWO TREES AND BOULDERS. THE CONTACT FRACTURED HIS STERNUM AND SUSTAINED BRUISES FROM THE SEAT BELT. A POLICE REPORT WAS FILED OF THE INCIDENT. THE AIR BAGS FAILED TO DEPLOY WITH THE IMPACT AND THE VEHICLE WAS TOWED TO A COLLISION CENTER TO DETERMINE THE SEVERITY OF THE DAMAGE. THE MANUFACTURER WAS NOT MADE AW
Mileage: 46,000
TL*THE CONTACT OWNS A 2009 TOYOTA MATRIX. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 20 MPH, ENTERING A CIRCLE IN THE ROADWAY, THE BRAKE PEDAL WAS ENGAGED WITH NO POWER RESPONSE. THE VEHICLE WOULD NOT SLOW DOWN AND CRASHED INTO THE PASSENGER SIDE REAR OF THE PROCEEDING VEHICLE. THE VEHICLE CONTINUED TO TRAVEL AND THEN CRASHED INTO THE STAIRWAY OF A HOUSE. THE FRONT DRIVER SIDE TIRE WAS TRAPPED IN BETWEEN THE STAIRWAY AND SIDEWALK. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED FOR THE INCI
Mileage: 10,000
TL*THE CONTACT OWNS A 2009 TOYOTA MATRIX. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 20 MPH, ENTERING A CIRCLE IN THE ROADWAY, THE BRAKE PEDAL WAS ENGAGED WITH NO POWER RESPONSE. THE VEHICLE WOULD NOT SLOW DOWN AND CRASHED INTO THE PASSENGER SIDE REAR OF THE PROCEEDING VEHICLE. THE VEHICLE CONTINUED TO TRAVEL AND THEN CRASHED INTO THE STAIRWAY OF A HOUSE. THE FRONT DRIVER SIDE TIRE WAS TRAPPED IN BETWEEN THE STAIRWAY AND SIDEWALK. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED FOR THE INCI
Mileage: 10,000
TL* THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE CONTACT STATED WHEN SITTING IDLE AT A COMPLETE STOP, THE ENGINE WOULD EXHIBIT AN UNUSUAL INCREASE IN ENGINE RPMS. IN ADDITION, THE CONTACT STATED IF THE BRAKES WERE NOT FIRMLY DEPRESSED WHEN ATTEMPTING TO ACCELERATE, THE VEHICLE WOULD NOT RESPOND. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES YET THE FAILURE WAS UNABLE TO BE DUPLICATED. THE CONTACT WAS UNABLE TO CONFIRM IF THERE WERE ANY RECALLS ON THE VEHICLE. THE FAILURE MILEAGE WAS 30 AND THE
Mileage: 30
TL* THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH WITH A SUDDEN INCREASE IN ACCELERATION. THE BRAKE PEDAL WAS APPLIED AND THE VEHICLE CONTINUED TO ACCELERATE AND TRAVELED OFF THE ROADWAY. THE CONTACT STRUCK A REFLECTOR. THE VEHICLE SUSTAINED MODERATE DAMAGES. THERE WAS NO PERSONAL INJURY. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS TOWED TO AN AUTHORIZE DEALER AND REMAINED AT THE FACILITY FOR OVER A PERIOD OF TWO AND A HALF MONTHS UNDER AN INV
Mileage: 22,000
S10 APPROPRIATE HANDLING-LETTER FROM REGARDING TOYOTA PROBLEMS *TGW 2009 TOYOTA MATRIX. THE CONSUMER WAS INVOLVED IN AN ACCIDENT DUE TO VEHICLE SPEED CONTROL. THE CONSUMER STATED HE COMPLAINED IN THE SUMMER OF 2009, THE VEHICLE WAS NOT STOPPING PROPERLY, AND HE FELT AS THOUGH THE VEHICLE WAS ACCELERATING DURING CERTAIN MANEUVERS. BUT, THE DEALER CLAIMED THEY HAD HEARD OF NO SUCH PROBLEM. THE CONSUMER THEN LEARNED OF A RECALL IN FEBURARY 2010 AND WENT TO THE DEALER FOR THE REPAIR. HOWEVER, THE
FEBRUARY 09 I WAS DRIVING IN BACK OF A TRUCK AND STAYING FAR IN ADVANCE NOT CLOSE TO THE TRUCK. THE TRUCK WENT TO PUT HIS BRAKES ON AND MY CAR ACCELERATED AND I WENT TO PUT MY BRAKES ON AND THE CAR HIT THE TRUCK FROM THE BACK. *TR
Mileage: 13,000
FEBRUARY 09 I WAS DRIVING IN BACK OF A TRUCK AND STAYING FAR IN ADVANCE NOT CLOSE TO THE TRUCK. THE TRUCK WENT TO PUT HIS BRAKES ON AND MY CAR ACCELERATED AND I WENT TO PUT MY BRAKES ON AND THE CAR HIT THE TRUCK FROM THE BACK. *TR
Mileage: 13,000
TL* THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE CONTACT STATED WHILE BRAKING AND SLOWING THE VEHICLE TO 5 MPH FOR A TRAFFIC STOP, THE VEHICLE ABNORMALLY ACCELERATED AND CRASHED INTO THE REAR OF A TRUCK. THE AIR BAGS DID NOT DEPLOY UPON IMPACT AND THE CONTACT SUSTAINED MINOR UNKNOWN INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A LOCAL REPAIR FACILITY. THE CONTACT STATED THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA RECALL CAMPAIGN ID NUMBER: (10V023000 ) FOR POSSIBLE UNINTENDED
Mileage: 27,000