2003 TOYOTA MATRIX

314 complaints filed with NHTSA.

314
Complaints
25
Crashes
4
Fires
28
Injuries
1
Deaths

Complaints by Component

ComponentCount
AIR BAGS56
POWER TRAIN:MANUAL TRANSMISSION33
VEHICLE SPEED CONTROL20
POWER TRAIN:CLUTCH ASSEMBLY20
POWER TRAIN17
POWER TRAIN:AUTOMATIC TRANSMISSION14
UNKNOWN OR OTHER12
ELECTRICAL SYSTEM10
ENGINE AND ENGINE COOLING:ENGINE9
ENGINE AND ENGINE COOLING9
ENGINE8
SERVICE BRAKES, HYDRAULIC7
TIRES6
STRUCTURE6
INTERIOR LIGHTING5

Recalls (3)

06E02300013/03/2006

EXTERIOR LIGHTING:HEADLIGHTS

CERTAIN ANZO COMBINATION HEADLAMP ASSEMBLIES SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES. SOME COMBINATION LAMPS ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS WHICH FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPME

08V16200010/04/2008

VISIBILITY:GLASS, SIDE/REAR

TOYOTA IS RECALLING 662,178 MY 2003-2004 COROLLA, COROLLA MATRIX AND PONTIAC VIBE VEHICLES EQUIPPED WITH POWER WINDOWS. THE DRIVER AND FRONT PASSENGER DOOR GLASS BOLTS MAY LOOSEN AND COME OFF, CAUSING THE DOOR GLASS TO SEPARATE FROM THE WINDOW REGULATOR. DUE TO THE COMPONENTS BECOMING LOOSE AND PO

09E01200007/04/2009

EXTERIOR LIGHTING

SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES

Recent Complaints

20181207CrashAIR BAGS

TL* THE CONTACT OWNED A 2003 TOYOTA MATRIX. WHILE DRIVING APPROXIMATELY 50 MPH, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE FRONT END OF THE CONTACT'S VEHICLE WAS SEVERELY DAMAGED, BUT THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED AN INJURED CHEST AND SHOULDER, WHICH REQUIRED MEDICAL TREATMENT. THE VEHICLE WAS DESTROYED AND TOWED. A POLICE REPORT WAS FILED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 190,000.

Mileage: 190,000

20180418CrashAIR BAGS

TAKATA RECALL MY WIFE AND I HAD AN ACCIDENT IN THE FREEWAY ON OUR WAY HOME MORE THAN 7 YEARS AGO. WE WERE TRAVELLING AT AROUND 50-55 MPH WHEN SUDDENLY THE CAR IN FRONT OF US STOPPED. RESULTED IN HITTING THE BACK BUMPER OF THE CAR IN FRONT OF US. THE CAR SUSTAINED JUST MINOR SCRATCHED BUT OUR CAR WAS REALLY DAMAGED. MY WIFE WAS HURT AS A RESULT OF THE ACCIDENT WHO WAS SITTING IN THE FRONT PASSENGER. THE CAR'S AIR BAG DID NOT DEPLOY. I WAS STILL WONDERING UNTIL NOW, WHY? THE DAMAGED TO THE CAR WA

Mileage: 95,000

20151105CrashAIR BAGS

SIDE AIRBAG DID NOT DEPLOY IN A SIDE IMPACT COLLISION WHILE MOVING.

Mileage: 130,000

20151021CrashAIR BAGS

TL* THE CONTACT OWNS A 2003 TOYOTA MATRIX. WHILE DRIVING 45 MPH, A TIRE DETACHED FROM A COMMERCIAL VEHICLE, STRUCK THE CONTACTS VEHICLE, AND CAUSED A CRASH. THE CONTACT STATED THAT THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V285000 (AIR BAGS) AND 15V043000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED

Mileage: 154,000

20150731CrashSERVICE BRAKES

I WAS SLOWLY PULLING INTO MY GARAGE (IN THE BASEMENT OF MY HOUSE), GRADUALLY BRAKING AS I HAD DONE MANY TIMES BEFORE. I WAS STOPPING THE VEHICLE IN ITS USUAL POSITION WHEN THE ENGINE SUDDENLY BEGAN RACING AND THE CAR ACCELERATED FORWARD. IT STRUCK SOME SHELVES I HAD AGAINST THE WALL OF THE GARAGE, CRUMPLING BOTH THE SHELVES AND THE FRONT OF THE CAR'S HOOD. EVERYTHING HAPPENED SO FAST AT THAT POINT THAT I AM NOT SURE JUST WHAT HAPPENED, BUT I ENDED UP WITH THE CAR STOPPED UP AGAINST THE GARAG

Mileage: 300,000

20150731CrashVEHICLE SPEED CONTROL

I WAS SLOWLY PULLING INTO MY GARAGE (IN THE BASEMENT OF MY HOUSE), GRADUALLY BRAKING AS I HAD DONE MANY TIMES BEFORE. I WAS STOPPING THE VEHICLE IN ITS USUAL POSITION WHEN THE ENGINE SUDDENLY BEGAN RACING AND THE CAR ACCELERATED FORWARD. IT STRUCK SOME SHELVES I HAD AGAINST THE WALL OF THE GARAGE, CRUMPLING BOTH THE SHELVES AND THE FRONT OF THE CAR'S HOOD. EVERYTHING HAPPENED SO FAST AT THAT POINT THAT I AM NOT SURE JUST WHAT HAPPENED, BUT I ENDED UP WITH THE CAR STOPPED UP AGAINST THE GARAG

Mileage: 300,000

20150731CrashFUEL/PROPULSION SYSTEM

I WAS SLOWLY PULLING INTO MY GARAGE (IN THE BASEMENT OF MY HOUSE), GRADUALLY BRAKING AS I HAD DONE MANY TIMES BEFORE. I WAS STOPPING THE VEHICLE IN ITS USUAL POSITION WHEN THE ENGINE SUDDENLY BEGAN RACING AND THE CAR ACCELERATED FORWARD. IT STRUCK SOME SHELVES I HAD AGAINST THE WALL OF THE GARAGE, CRUMPLING BOTH THE SHELVES AND THE FRONT OF THE CAR'S HOOD. EVERYTHING HAPPENED SO FAST AT THAT POINT THAT I AM NOT SURE JUST WHAT HAPPENED, BUT I ENDED UP WITH THE CAR STOPPED UP AGAINST THE GARAG

Mileage: 300,000

20150401CrashAIR BAGS

TL* THE CONTACT OWNS A 2003 TOYOTA MATRIX. WHILE DRIVING APPROXIMATELY 15 MPH, THE CONTACT'S VEHICLE CRASHED INTO THE REAR END OF ANOTHER VEHICLE. THE FRONTAL AIR BAGS FAILED TO DEPLOY. IT WERE NO INJURIES SUSTAINED. IT WAS UNKNOWN IF A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000. UPDATED 5/29/15*CN THE CONSUMER STATED THERE WAS TOO MUCH DAMAGED CAUSED FOR SUCH A LOW

Mileage: 110,000

20140922CrashAIR BAGS

TL* THE CONTACT OWNS A 2003 TOYOTA MATRIX. WHILE MAKING A LEFT TURN AT A YELLOW LIGHT, ANOTHER VEHICLE CRASHED INTO THE FRONT PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED MINOR ABRASIONS AND THE PASSENGER SUFFERED A FRACTURED THUMB, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE SPEED WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 93,000.

Mileage: 93,000

20130322CrashSTEERING

I WENT TO CHANGE LANES TO THE LEFT, AND BEFORE I COULD SPOTTED A CAR THAT HAD BEEN IN MY BLIND SPOT. I VEERED BACK TO THE RIGHT TO STAY IN MY LANE AND ALL OF A SUDDEN IT FELT LIKE SOMETHING IN THE STEERING WHEEL CLICKED AND THE CAR SUDDENLY JERKED BACK TO THE LEFT, THE BACK TO THE RIGHT, AND LEFT AGAIN, SWERVING OUT OF MY CONTROL. I TRIED TO COLD ON TO THE WHEEL AND STEADY IT STRAIGHT BUT IT JERKED LEFT HARDER AND SPUN OUT OF CONTROL, FLYING STRAIGHT INTO THE HIGHWAY BARRIER. THE CAR CRASHED IN

Mileage: 146,864

20110925CrashSTEERING

TRAVELING SOUTHBOUND ON INTERSTATE 15 I CHANGED LANES FROM THE RIGHT HAND LANE INTO THE RIGHT HAND MERGE/EXIT LANE TO FRIAR RD EXIT. I WAS ON MY WAY TO CHURCH ABOVE MISSION VALLEY. I WAS TRAVELING AT APPROXIMATELY 60 MILES PER HOUR, AS I WAS CHANGING LANES THE STEERING WHEEL SUDDENLY NO LONGER CONTROLLED THE WHEELS. I MOVED THE STEERING WHEEL ONLY ENOUGH FOR A LANE CHANGE BUT THE STEERING LOST ALL CONNECTION WITH WHEELS. THE FRONT WHEELS APPEARED TO HAVE LOST CONNECTION WITH THE STEERING, TH

Mileage: 134,000

20100902CrashAIR BAGS:FRONTAL

I MET WITH AN ACCIDENT ON 8/23/2010 AT 4 45 PPM APPROXIMATELY IN PLEASOANTON CALIFORNIA. THERE WAS A COLLISION BETWEEN TWO CARS AND THERE WAS HEAVY DAMAGE TO FRONT OF MY CAR. I OWNED A MATRIX TOYOTA 2003 MODEL. CAR LICENSE PLATE..[XXX] VIN NUMBER--[XXX] THE AIR BAG DINT OPEN OR RELEASE. MY CAR WAS TOTALED OFAS THERE WAS HEAVY DAMAGE. I COLLIDED AGAINST A MERCEDES .THE OTHER CAR AIRBAGS OPENED BUT NOT MINE. I HAVE FILED A INSURANCE CLAIM WITH FARMERS INSURANCE . THE CLAIM NUMBER-[XXX]

20100825FireAIR BAGS

WHILE I WAS SITTING AT A DRIVE THRU WINDOW AT MCDONALD'S THE TELLER WAS REACHING ME MY ORDER AND ALL OF A SUDDEN SHE AND I HEARD A LOUD POPPING SOUND SHE SAID WHAT WAS THAT, I SAID I DON'T KNOW SHE SAID IT CAME FROM YOUR CAR SHE SAID MADAM IT CAME FROM INSIDE YOUR CAR, YOUR CAR IS SMOKING SO I TURNED MY HEAD AND NOTICED THE SEAT BELT OVER MY SHOULDER WAS SMOKING AND AS I TURNED MY HEAD AROUND THE SEAT BELT ON THE PASSENGER SIDE OF THE CAR POPPED OPEN AND IT STARTED SMOKING SO I SAID WHAT IS GOIN

Mileage: 175,000

20100825FireSEAT BELTS

WHILE I WAS SITTING AT A DRIVE THRU WINDOW AT MCDONALD'S THE TELLER WAS REACHING ME MY ORDER AND ALL OF A SUDDEN SHE AND I HEARD A LOUD POPPING SOUND SHE SAID WHAT WAS THAT, I SAID I DON'T KNOW SHE SAID IT CAME FROM YOUR CAR SHE SAID MADAM IT CAME FROM INSIDE YOUR CAR, YOUR CAR IS SMOKING SO I TURNED MY HEAD AND NOTICED THE SEAT BELT OVER MY SHOULDER WAS SMOKING AND AS I TURNED MY HEAD AROUND THE SEAT BELT ON THE PASSENGER SIDE OF THE CAR POPPED OPEN AND IT STARTED SMOKING SO I SAID WHAT IS GOIN

Mileage: 175,000

20100521CrashAIR BAGS

TL* THE CONTACT OWNS A 2003 TOYOTA MATRIX. WHILE DRIVING APPROXIMATELY 65 MPH, THE BRAKES WERE APPLIED AND THE VEHICLE FAILED TO STOP WHICH RESULTED IN A CRASH. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. THE CONTACT SUSTAINED UNKNOWN INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO BY THE INSURANCE COMPANY. A REPRESENTATIVE WITH THE MANUFACTURER ALSO INSPECTED THE VEHICLE AND WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS DESTROYED. THE FAILURE AND CURRENT MILEAGES WERE 88,208.

Mileage: 88,208

20100521CrashSERVICE BRAKES, HYDRAULIC

TL* THE CONTACT OWNS A 2003 TOYOTA MATRIX. WHILE DRIVING APPROXIMATELY 65 MPH, THE BRAKES WERE APPLIED AND THE VEHICLE FAILED TO STOP WHICH RESULTED IN A CRASH. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. THE CONTACT SUSTAINED UNKNOWN INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO BY THE INSURANCE COMPANY. A REPRESENTATIVE WITH THE MANUFACTURER ALSO INSPECTED THE VEHICLE AND WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS DESTROYED. THE FAILURE AND CURRENT MILEAGES WERE 88,208.

Mileage: 88,208

20100417CrashUNKNOWN OR OTHER

I HAVE A TOYOTA MATRIX 2003. ON FEBRUARY 19, 2010 I WAS DRIVING NORTH ON HIGHWAY 101 IN CALIFORNIA. I WAS DRIVING AT ABOUT 35 MPH MY DISTANCE FROM THE CAR IN FRONT OF ME WAS ABOUT 1/2 A BLOCK. SUDDENLY THE TRAFFIC SLOWED DOWN AND I IMMEDIATELY STARTED SLOWING DOWN, BUT THE CAR WOULD NOT STOP AND IT FELT LIKE IT WAS ACCELERATING INSTEAD. I CRASH INTO THE CAR IN FRONT OF ME WITH SEVERAL DAMAGES TO MY CAR, TOTAL LOSS OF THE CAR IN FRONT OF ME AND WITH BODY INJURIES TO MYSELF. THIS IS NOT THE FIRST

Mileage: 95,025

20100417CrashELECTRONIC STABILITY CONTROL (ESC)

I HAVE A TOYOTA MATRIX 2003. ON FEBRUARY 19, 2010 I WAS DRIVING NORTH ON HIGHWAY 101 IN CALIFORNIA. I WAS DRIVING AT ABOUT 35 MPH MY DISTANCE FROM THE CAR IN FRONT OF ME WAS ABOUT 1/2 A BLOCK. SUDDENLY THE TRAFFIC SLOWED DOWN AND I IMMEDIATELY STARTED SLOWING DOWN, BUT THE CAR WOULD NOT STOP AND IT FELT LIKE IT WAS ACCELERATING INSTEAD. I CRASH INTO THE CAR IN FRONT OF ME WITH SEVERAL DAMAGES TO MY CAR, TOTAL LOSS OF THE CAR IN FRONT OF ME AND WITH BODY INJURIES TO MYSELF. THIS IS NOT THE FIRST

Mileage: 95,025

20100310CrashSERVICE BRAKES, HYDRAULIC

TL*THE CONTACT OWNS A 2003 TOYOTA MATRIX. WHILE THE VEHICLE WAS TRAVELING APPROXIMATELY 25 MPH WITH THE CRUISE CONTROL ENGAGED THE CONTACT HAD APPLIED THE BRAKES AND NOTICED THAT THE VEHICLE WOULD NOT STOP MOVING CAUSING THE CONTACT TO CRASH INTO THE VEHICLE IN FRONT OF HIM. NO ONE WAS INJURED AND A POLICE REPORT WAS FILED FOR THE INCIDENT. THE VEHICLE WAS TOWED TO THE DEALERSHIP FOR BODY DAMAGE REPAIRS. THE FAILURE AND CURRENT MILEAGES WERE NOT AVAILABLE.

20090407FireSERVICE BRAKES, HYDRAULIC

FRONT BRAKE CALIPER / PISTON LOCKED UP UNDER PRESSURE. WITH 5MILES AND UNDER HIGHWAY SPEEDS IT CREATED INTENSE AND IMMEDIATE VIBRATION AND SMOKE. SUDDEN FAILURE. *TR

Mileage: 41,230