2024 TOYOTA HIGHLANDER

38 complaints filed with NHTSA.

38
Complaints
8
Crashes
0
Fires
8
Injuries
0
Deaths

NHTSA Safety Rating

5/5
Overall
4/5
Front Crash
5/5
Side Crash
4/5
Rollover

Complaints by Component

ComponentCount
UNKNOWN OR OTHER10
SERVICE BRAKES7
ELECTRICAL SYSTEM4
FUEL/PROPULSION SYSTEM3
ENGINE2
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR1
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK1
FUEL SYSTEM, GASOLINE1
FORWARD COLLISION AVOIDANCE: WARNINGS1
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING1
VEHICLE SPEED CONTROL1
POWER TRAIN1
STRUCTURE:BODY:DOOR:HANDLE:EXTERIOR1
STRUCTURE:BODY:DOOR:HANDLE:INTERIOR1
STRUCTURE:BODY1

Recalls (6)

25V74400030/10/2025

BACK OVER PREVENTION:DISPLAY FUNCTION

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or di

24V54800023/07/2024

EQUIPMENT:OTHER:LABELS

Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia

24V45200018/06/2024

TIRES

Southeast Toyota Distributors, LLC (SET) is recalling certain 2021-2024 Highlander vehicles. The 20-inch accessory tires with an insufficient load rating for the vehicle's Gross Axle Weight Rating (GAWR) were installed. As such, these vehicles fail to comply with the requirements of Federal Motor

25V87200017/12/2025

SEAT BELTS:REAR/OTHER:ANCHORAGE

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024-2025 Highlander and Highlander Hybrid vehicles. The third row center seat belt roof anchor may have been installed at an incorrect angle, preventing the seat belt from properly restraining the occupant.

25V59500011/09/2025

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Toyota Venza, 2023-2025 RAV4 Prime, RAV4, Highlander, GR Corolla, Crown, 2024-2025 Lexus TX, LS, Toyota Tacoma, Grand Highlander, and 2025 Lexus RX, Toyota Crown Signia, Camry, RAV 4 Plug-in Hybrid (PHEV), and 4 Runner

24V41900006/06/2024

TIRES

Gulf States Toyota, Inc. (GST) is recalling certain 2022-2024 model year Highlander L and Highlander LE vehicles equipped with the Blackout Package that includes 20" black alloy wheels and tires. The installed tires have an insufficient load rating. As such, these vehicles fail to comply with the

Recent Complaints

20260212UNKNOWN OR OTHER

When I purchased the vehicle I was told I could use Apple CarPlay, or Toyota's Drive Connect. Apple works better so I've always used that. I am used to having to clear Toyota's pop up ads for Drive Connect several times per week, even once per day. Recently Toyota's Drive Connect ads pops up on screen every few minutes regardless of what hands free app I'm trying to use (navigation, phone call, audiobook, etc.). It's distracting which is dangerous and keeps me from being able to use the hands

20260207FUEL/PROPULSION SYSTEM

When the engine is running after hours a gasoline smell and vapor exit the tank by the cap.

20251223BACK OVER PREVENTION

The contact owns a 2024 Toyota Highlander. The contact stated that while driving at unknown speeds, the instrument cluster was blinking. The contact expressed that she was concerned that the vehicle was unsafe to drive. The contact received the recall notices of NHTSA Campaign Numbers: 25V744000 (Back Over Prevention) and 25V595000 (Electrical System); however, the part to do the recall repair of NHTSA Campaign Number: 25V595000 (Electrical System) was not yet available. The local dealer was con

Mileage: 13,357

20251223ELECTRICAL SYSTEM

The contact owns a 2024 Toyota Highlander. The contact stated that while driving at unknown speeds, the instrument cluster was blinking. The contact expressed that she was concerned that the vehicle was unsafe to drive. The contact received the recall notices of NHTSA Campaign Numbers: 25V744000 (Back Over Prevention) and 25V595000 (Electrical System); however, the part to do the recall repair of NHTSA Campaign Number: 25V595000 (Electrical System) was not yet available. The local dealer was con

Mileage: 13,357

20251211ENGINE

When the AC system is turned on, the idle increases from 740rpm to 760rpm. It engages the torque converter in the automatic transmission causing the car to move forward on its own. This makes it difficult, whether you are in traffic or at a stop light where there are vehicles stopped infront of you. The driver has to press hard on the brake pedal to keep it from moving forward. The local Toyota dealership (Hendrick service manager and two service technicians) said it was fine. Toyota Brand

20251211UNKNOWN OR OTHER

When the AC system is turned on, the idle increases from 740rpm to 760rpm. It engages the torque converter in the automatic transmission causing the car to move forward on its own. This makes it difficult, whether you are in traffic or at a stop light where there are vehicles stopped infront of you. The driver has to press hard on the brake pedal to keep it from moving forward. The local Toyota dealership (Hendrick service manager and two service technicians) said it was fine. Toyota Brand

20251024ELECTRICAL SYSTEM

On or about Oct, 3rd, 2025 , my vehicle experienced the 'Check Engine' light and all the warning lights lit up, the hybrid system failed to engage, the vehicle would say “park somewhere safe /take to dealer” . I immediately took the vehicle to the authorized Toyota dealership, Wonderies Toyota Alhambra , for diagnosis. They said they could not find anything, reset the sensors, and told us to come back if the problem persisted, and one hour later the system lights lit up again. We returned

20251019STRUCTURE:BODY

UNKNOWN - 2024 Toyota Highlander makes a drumming or hooting sound when driving over normal to slightly rough roads. It is not related to expansion joints in the road. 1st dealer said it was a rt. wheel bearing, changed it and it did not work. He then said it was in all Toyota's with 20" wheels. I paid to change tires and wheel to no avail. 2nd dealer said it was normal even though mechanic heard the noise. His supervisor said it was fine and they would do nothing to try to isolate the noise.

20251019SUSPENSION

UNKNOWN - 2024 Toyota Highlander makes a drumming or hooting sound when driving over normal to slightly rough roads. It is not related to expansion joints in the road. 1st dealer said it was a rt. wheel bearing, changed it and it did not work. He then said it was in all Toyota's with 20" wheels. I paid to change tires and wheel to no avail. 2nd dealer said it was normal even though mechanic heard the noise. His supervisor said it was fine and they would do nothing to try to isolate the noise.

20251015CrashELECTRICAL SYSTEM

>While exiting a highway my vehicle surged forward crashing into the vehicle in front of me.Engaging the brake, my car smashed into the van again. I had no control over the forward momentum of the car. >Both the driver & I were in danger of injury >The problem has not been addressed as my damaged car is being repaired >The vehicle has not been inspected >I was given no warning that the incident was forthcoming

20251015CrashSERVICE BRAKES

>While exiting a highway my vehicle surged forward crashing into the vehicle in front of me.Engaging the brake, my car smashed into the van again. I had no control over the forward momentum of the car. >Both the driver & I were in danger of injury >The problem has not been addressed as my damaged car is being repaired >The vehicle has not been inspected >I was given no warning that the incident was forthcoming

20250911SERVICE BRAKES

Ours has pulsing brakes and brakes feeling "off" at low speeds, potentially due to the interaction of regenerative and conventional braking. The brake pedal will also suddenly jolt the car forward when switching between braking systems. The system is unsafe.

20250830SERVICE BRAKES

There are many times over the course of the past few months where I am braking and the car lurches forward at least a few inches before coming to a complete stop. It feels as if it is being rear ended at a slow rate of speed. I have not been able to identify any pattern in this problem. It happens when I am braking to slow down at a faster rate of speed or when I need to come to a complete stop at a stop light or sign. This is very dangerous as I fear that one day when I need to brake I will not

20250826STRUCTURE:BODY:DOOR:HANDLE:EXTERIOR

My driver side rear door handle comes off when I open the door. I am having the dealership look into this on 8/28/2025.

20250826STRUCTURE:BODY:DOOR:HANDLE:INTERIOR

My driver side rear door handle comes off when I open the door. I am having the dealership look into this on 8/28/2025.

20250810POWER TRAIN

While slowing down, the vehicle will suddenly lunge forward, as if It hit a patch of ice and then slow again. This started happening around 30,000 miles. The dealer said this is because of a transition between hydraulic braking and regenerative braking and is "NORMAL". This did not start until 30k miles. I have owned 4 hybrid vehicles and only this one does this. Upon reading and studying online, there was a bulletin for an earlier generation of this type of problem. Clearly, it is an issue as I

20250806VEHICLE SPEED CONTROL

when I attempt to accelerate from a stop, or slowly rolling, there is a 2-3 second delay, sometimes longer, prior to the vehicle moving forward. during the delay, when accelerator is pressed, the engine does not rev, nothing happens at all. it's scary. the highlander has less than 9k miles on it. this has been happening more and more frequently. I have contacted toyota, they have yet to provide a response or solution for this safety issue.

20250613SERVICE BRAKES

Brakes "let go" for a second or so when using. I have noticed this when coming to a stop sign at low speeds and especially if road surface is uneven. It does not happen all the time but it is very scary to suddenly lose the brakes! This puts others at risk because the car briefly speeds up when the brakes let go. It has happened at least twenty times while driving this SUV, most recently today. Please issue a recall for this!

20250511SERVICE BRAKES

Brakes do not engage sometimes until brake is almost to floor. This has happened to the 3 people who have driven it and almost caused an accident. In fact the warning flashes on dashboard. Brakes have almost failed and yes, it is available upon request. Our safety was at risk because all 3 of us almost hit the person in front of us. The problem has not been reproduced by the 2 service places I went. Neither of them drove it. The first Toyota service center checked the OBD2 scanner and it show

20250509CrashUNKNOWN OR OTHER

My car was parked in the driveway with the engine running. The engine was then turned off from outside the vehicle using the start/stop button. Once the engine stopped, the car moved backward down the sloped driveway and struck a pickup truck that was parallel parked on the street. I then entered the vehicle and attempted to shift into drive, but a warning appeared indicating the hybrid system was off and instructing me to put the car in park. Multiple attempts were made to drive the car forwar