2023 SUBARU SOLTERRA
74 complaints filed with NHTSA.
NHTSA Safety Rating
Complaints by Component
| Component | Count |
|---|---|
| ELECTRICAL SYSTEM | 12 |
| UNKNOWN OR OTHER | 11 |
| VEHICLE SPEED CONTROL | 6 |
| FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | 6 |
| SERVICE BRAKES | 5 |
| FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL | 4 |
| STRUCTURE:BODY | 4 |
| POWER TRAIN | 4 |
| BACK OVER PREVENTION: WARNINGS | 3 |
| ENGINE | 3 |
| FUEL/PROPULSION SYSTEM | 3 |
| VISIBILITY/WIPER | 2 |
| SUSPENSION | 2 |
| STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS | 2 |
| FORWARD COLLISION AVOIDANCE: WARNINGS | 2 |
Recalls (4)
BACK OVER PREVENTION:DISPLAY FUNCTION
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or di
WHEELS:HUB
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Subaru Solterra and Toyota BZ4X vehicles. The hub bolts on the wheels may loosen, causing a wheel to detach from the vehicle after low-mileage use.
WHEELS:HUB
Subaru of America, Inc. (Subaru) is recalling certain 2023 Solterra vehicles. Improperly tightened hub bolts may loosen and cause the wheels to detach from the vehicle.
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2025 bZ4X, Lexus RZ, and Subaru Solterra vehicles. During certain HVAC system faults, such as electrical compressor failure, the defroster and defogger system may become inoperative.
Recent Complaints
In light snow, the car automatically braked at speed causing the car to veer off the road after skidding, multiple times. The "safety" features of this car make it dangerous to operate.
In light snow, the car automatically braked at speed causing the car to veer off the road after skidding, multiple times. The "safety" features of this car make it dangerous to operate.
In light snow, the car automatically braked at speed causing the car to veer off the road after skidding, multiple times. The "safety" features of this car make it dangerous to operate.
Was told by Subaru today that the rear drive unit of the rear motor needs replaced already at 50k miles and was not covered under warranty. Upon searching online it appears that Subaru Solterras and the Toyota Bz4x are having multiple users report this issue. The issue causes a hum and loud concerning noise to the breaking system but no alerts provided by the car. According to online it is a serious problem that needs fixed (I was also told by Subaru not to drive the car until fixed) and I feel
Rear differential has intermittent grinding noise that was confirmed by dealership. Eventually the differential will fail which will cause the car to stop unexpectedly.
Recently received a recall notice on the software and HVAC compressor. Took vehicle into dealership, and they told me my vehicle failed the recall. They said that there were only 7 replacement parts in the entire nation and they were all taken. When asked what impacts the failed recall will have, they told me I would have no heat due to HVAC compressor being fried. My family and I feel unsafe driving this vehicle without heat in the Wyoming/Colorado winters where windchills repeated get below
minor accident in July 2024. it took more that 6 months to get sensor parts. still to this day Subaru cannot reactivate the parking assist braking function after working with the body shop and the locat dealer. they have give up. Subaru knows there is a problem with the software. itâs basically a toyota ev. very frustrating.
Took the car for new tires and alignment as it did not drive straight. Firestone replaced tires but during attempt to make alignment they found the RIGHT FRONT INNER TIE ROD END BENT. The car has never had an impact nor hit a curb with force. Subaru dealer says entire rack and pinion system needs to be replaced at a cost of close to 6,000.00 dollars. This car has about 35 K miles and has never had an impact. I am concerned for a possible manufacturing defect.
On the 23-25MY Subaru Solterra there is piano black reflective material plastics on the center console. It is angled slightly and when the sun is shinning through the windshield from directly above the car, such as noon/lunch time. The sun reflects directly into the drivers eyes, the plastic area is large and needs to be covered by something while you are driving or else you need to keep moving your head or body around. Covering it quickly with your hand is an option if you like to drive with
Component/System that failed: Battery range performance and charging system on 2025 Subaru Solterra. Vehicle is available for inspection upon request. Safety risk: The vehicle loses significant range after charging, creating a real risk of being stranded in traffic, on the freeway, or in remote locations â even during short in-town trips. This could leave me without power in unsafe conditions. Problem details: On one occasion, after charging for 48 minutes at a Level 3 DC fast charger, I gai
Component/System that failed: Battery range performance and charging system on 2025 Subaru Solterra. Vehicle is available for inspection upon request. Safety risk: The vehicle loses significant range after charging, creating a real risk of being stranded in traffic, on the freeway, or in remote locations â even during short in-town trips. This could leave me without power in unsafe conditions. Problem details: On one occasion, after charging for 48 minutes at a Level 3 DC fast charger, I gai
Component/System that failed: Battery range performance and charging system on 2025 Subaru Solterra. Vehicle is available for inspection upon request. Safety risk: The vehicle loses significant range after charging, creating a real risk of being stranded in traffic, on the freeway, or in remote locations â even during short in-town trips. This could leave me without power in unsafe conditions. Problem details: On one occasion, after charging for 48 minutes at a Level 3 DC fast charger, I gai
I am writing to express my concern regarding a series of significant issues Iâve experienced with my vehicle, all occurring within a span of less than six months and well within the 3-year/36,000-mile warranty period. 1.Battery Failure in Cold Weather: After the first exposure to below-freezing temperatures, the vehicle would not start on multiple occasions. This ultimately led to a full battery replacement. 2.Suspension and Rear Motor Issue: I recently brought the vehicle in due to an increas
I am writing to express my concern regarding a series of significant issues Iâve experienced with my vehicle, all occurring within a span of less than six months and well within the 3-year/36,000-mile warranty period. 1.Battery Failure in Cold Weather: After the first exposure to below-freezing temperatures, the vehicle would not start on multiple occasions. This ultimately led to a full battery replacement. 2.Suspension and Rear Motor Issue: I recently brought the vehicle in due to an increas
I am writing to express my concern regarding a series of significant issues Iâve experienced with my vehicle, all occurring within a span of less than six months and well within the 3-year/36,000-mile warranty period. 1.Battery Failure in Cold Weather: After the first exposure to below-freezing temperatures, the vehicle would not start on multiple occasions. This ultimately led to a full battery replacement. 2.Suspension and Rear Motor Issue: I recently brought the vehicle in due to an increas
Sudden unintended acceleration while maneuvering to park. The acceleration was instantaneous and forceful, that in less than 20 feet of rapid movement the car forced itself over some utility poles laying behind the intended parking spot, and jumped from the utility poles, fast enough so that the first ground contact was nearly 10 feet beyond the poles (as evidenced by disturbed grass in the photos). Stopped stuck on hard debris, irregular terrain, and dead tree logs. In other circumstances, th
Sudden unintended acceleration while maneuvering to park. The acceleration was instantaneous and forceful, that in less than 20 feet of rapid movement the car forced itself over some utility poles laying behind the intended parking spot, and jumped from the utility poles, fast enough so that the first ground contact was nearly 10 feet beyond the poles (as evidenced by disturbed grass in the photos). Stopped stuck on hard debris, irregular terrain, and dead tree logs. In other circumstances, th
Sudden unintended acceleration while maneuvering to park. The acceleration was instantaneous and forceful, that in less than 20 feet of rapid movement the car forced itself over some utility poles laying behind the intended parking spot, and jumped from the utility poles, fast enough so that the first ground contact was nearly 10 feet beyond the poles (as evidenced by disturbed grass in the photos). Stopped stuck on hard debris, irregular terrain, and dead tree logs. In other circumstances, th
Solterra 2023 bought Dec 23, 2022 Report: 1. Unintended Acceleration while parking. 2. No braking power till few feet away from fence. Incident:1. Prior parking, owner had accidentally touched the Regenerative Braking Paddle which is right next to turn signal lever. 2. Approaching a row of trees within 2 feet, the Solterra lurched forward, mowed down 2 trees and accelerated while owner's foot was on brake; owner yelled at passenger" NO BRAKES!!" Car accelera
Solterra 2023 bought Dec 23, 2022 Report: 1. Unintended Acceleration while parking. 2. No braking power till few feet away from fence. Incident:1. Prior parking, owner had accidentally touched the Regenerative Braking Paddle which is right next to turn signal lever. 2. Approaching a row of trees within 2 feet, the Solterra lurched forward, mowed down 2 trees and accelerated while owner's foot was on brake; owner yelled at passenger" NO BRAKES!!" Car accelera