2024 SUBARU CROSSTREK

120 complaints filed with NHTSA.

120
Complaints
11
Crashes
1
Fires
3
Injuries
0
Deaths

NHTSA Safety Rating

5/5
Overall
5/5
Front Crash
5/5
Side Crash
4/5
Rollover

Complaints by Component

ComponentCount
UNKNOWN OR OTHER29
EXTERIOR LIGHTING12
VISIBILITY/WIPER10
STEERING9
SERVICE BRAKES8
ELECTRICAL SYSTEM6
FORWARD COLLISION AVOIDANCE: WARNINGS6
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR5
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING4
VEHICLE SPEED CONTROL3
TIRES3
AIR BAGS3
POWER TRAIN2
SUSPENSION2
WHEELS2

Recalls (2)

23V75400009/11/2023

POWER TRAIN:DRIVELINE:DRIVESHAFT

Subaru of America, Inc. (Subaru) is recalling certain 2024 Crosstrek, Impreza, 2023-2024 Forester, and 2023 WRX vehicles. The front driveshaft assemblies' outer race may develop cracks and break.

23V55100004/08/2023

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Subaru of America, Inc. (Subaru) is recalling certain 2024 Crosstrek and Impreza vehicles. Due to insufficient clearance, the instrument panel harness may contact the steering beam bracket, damaging the wire insulation and causing a short circuit.

Recent Complaints

20260218SERVICE BRAKES

On 2/5/2026, my "brake booster" failed while trying to leave the parking lot of a restaurant. When I put car in reverse I had my foot on the brake, I heard an usual sound and quickly realized the brake was not holding as I was moving backward. I had to reapply brake pressure HARD in order to stop, once while backing up and once again to pull forward so I wasn't blocking anyone from maneuvering around me. I was towed to Hanania Subaru where they identified the "brake booster" failed. My vehicle

20260118STEERING

After driving the vehicle for 30 minutes to an hour in temperatures approximately above 45°F the steering wheel will get "stuck" on center and go loose then tighten again when trying to make minor corrections in steering. Easiest to duplicate on roads with speed limits at or above 55 mph. If temperatures are below 40°F when the vehicle is started, the issue cannot be duplicated unless the temperature reaches approximately 50°F while driving. If starting a drive in temperatures that cause the

20260103UNKNOWN OR OTHER

In-car pop-up advertisements, specifically from SiriusXM. The advertisement pops up while driving, attempting to use the safety features of the car, including navigation. It happens every few months, at random. There is no way to opt-out from the vehicle; the only option is using a desktop computer, creating an account, and finding the communication preferences. This is a dangerous feature, as it causes multiple issues when it happens, including driver safety. They violated FCC rules by making t

20251231VISIBILITY:REARVIEW MIRRORS/DEVICES:INTERIOR

1. Component/System Failure The rearview mirror became completely detached from its mounting on the windshield. The detached mirror is still available for inspection upon request. Subaru has declined my reasonable request to either repair it or reimburse me for the time and effort required to arrange and perform the repair. 2. Risk to Safety This sudden detachment posed a serious safety hazard. While driving, the mirror unexpectedly fell into my line of sight, causing me to brake immediately. Fo

20251229CrashSERVICE BRAKES

The 2024 Subaru Crosstrek brakes engaged TWICE without the driver pushing on the brakes, slowing the car down significantly. The initial vehicle speed was around 65 mph on the highway, and slowed to around 45 mph after the second automatic braking incident occurred. Adaptive cruise control was NOT on. The car in front of the Crosstrek was 8-10 car lengths away. Then while the Crosstrek was still moving, a truck hit the back right bumper of the Crosstrek and pushed it into the next lane to the

20251229CrashFORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

The 2024 Subaru Crosstrek brakes engaged TWICE without the driver pushing on the brakes, slowing the car down significantly. The initial vehicle speed was around 65 mph on the highway, and slowed to around 45 mph after the second automatic braking incident occurred. Adaptive cruise control was NOT on. The car in front of the Crosstrek was 8-10 car lengths away. Then while the Crosstrek was still moving, a truck hit the back right bumper of the Crosstrek and pushed it into the next lane to the

20251212TIRES

The contact owns a 2024 Subaru Crosstrek equipped with Falken Tires, Tire Line: Ziex ZE001A A/S, Tire Size: 225/55/R18, DOT Number: (N/A). The contact stated while driving 65 MPH, the front driver's side of the vehicle suddenly lowered. The contact was able to coast to the side of the road, where the contact became aware that the side wall of the front driver's side tire had blown out in 5 different places. The contact replaced the tire with the spare tire. The vehicle was not taken to the deale

Mileage: 10,000

20251205UNKNOWN OR OTHER

Advertisements routinely pop up on infotainment screen and block safety features like X Mode (for snow). They are a driving distraction, as they block all features on the screen and will not disappear until they are interacted with. This means that in inclement weather, I have to INTERACT WITH AN AD before using this safety feature. SiriusXM has refused to remove them. Subaru has said there is nothing they can do. This was also NOT disclosed to me upon purchase of the vehicle, so this is also a

20251203UNKNOWN OR OTHER

Infotainment displayed an advertisement for serius XM radio while I was using navigation and operating the vehicle on the roadway.

20251203UNKNOWN OR OTHER

This is the second time this has occurred. While driving (vehicle in motion for multiple minutes beforehand), an ad for SiriusXM radio popped up on my infotainment, which disables CarPlay, A/C controls, car settings, driver assistance settings, etc. until you dismiss the ad. There is no way to dismiss the ad except clicking a small “X” button in the corner, which is difficult and dangerous to do while driving because you have to really focus on the screen and tapping the right spot. Absolute

20251202UNKNOWN OR OTHER

While driving, the infotainment screen was overtaken with an advertisement for SiriusXM radio which had to be manually cleared by hitting an X button on the screen. The vehicle was in motion when the advertisement appeared and completely covered the screen. At the time of the incident, the vehicle had been on and driving for over an hour.

20251202UNKNOWN OR OTHER

Advertisements from serious xm taking over the screen. Distracting me from the road because I had to close the ad and open CarPlay back up. This is unacceptable!

20251126UNKNOWN OR OTHER

About 5 minutes after I started driving, an ad for Sirius-XM radio subscription appeared on my infotainment system. It took up the entire screen, covering my AC controls and Apple CarPlay navigation - this meant that I was required to interact with/dismiss the ad. Because it was shown when I was driving (in motion), I was forced to unsafely and illegally interact with the touch screen to re-enable the functionality of my car. Showing an ad in the car is unacceptable in general, but especially in

20251124UNKNOWN OR OTHER

Advertisements for SiriusXM radio are being pushed to the infotainment system. These ads temporarily render all radio and climate controls as unavailable until driver taps on screen to disable the notification… causing driver to take eyes off of the road.

20251124ELECTRICAL SYSTEM

Advertisement for XM radio service popped up on console screen of the car, and would not go away unless manually dismissed (touch) - while driving, covering the entire screen. This is entirely unnecessary and distracting, all to serve an advertisement for a service I don't want or use.

20251124UNKNOWN OR OTHER

Advertisement for XM radio service popped up on console screen of the car, and would not go away unless manually dismissed (touch) - while driving, covering the entire screen. This is entirely unnecessary and distracting, all to serve an advertisement for a service I don't want or use.

20251124UNKNOWN OR OTHER

I am not a customer of Sirius XM, so approximately once per month, an ad appears on my screen for a Sirius XM free trial. This is incredibly distracting and dangerous as it takes up the entire screen and requires me to take my eyes off the road to click the close button.

20251124UNKNOWN OR OTHER

While I was driving the other day my entire infotainment screen (which shows my map, as well as climate controls) was completely overtaken by a giant ad for Sirius XM radio service. It was the ENTIRE screen and it required me to take my focus off of the road long enough to determine what was happening on the screen, find a button to make it go away, then accurately tap the button while driving. This was EXTREMELY DANGEROUS and I don't know how it is legal! WHY are they allowed to project an ad i

20251124UNKNOWN OR OTHER

Distracting SiriusXm adds keep blocking navigation requiring physical input from driver to clear.

20251124UNKNOWN OR OTHER

On infotainment touchscreen, repeated Sirius XM ads are shown while the vehicle is in operation. This is distracting and dangerous as the ads obscure actual critical functions like climate control, navigation, and vehicle settings until I tap the X on the ad to close it. Running ads while the vehicle is driving is not safe - this puts myself and other drivers at risk by introducing an unnecessary distraction. I cannot stress enough that these ads only appear WHILE the vehicle is driving.