2024 SUBARU ASCENT

54 complaints filed with NHTSA.

54
Complaints
6
Crashes
0
Fires
0
Injuries
0
Deaths

NHTSA Safety Rating

5/5
Overall
5/5
Front Crash
5/5
Side Crash
4/5
Rollover

Complaints by Component

ComponentCount
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR22
VISIBILITY/WIPER6
UNKNOWN OR OTHER4
ELECTRICAL SYSTEM3
WHEELS3
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL2
STEERING2
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING2
AIR BAGS1
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA1
VEHICLE SPEED CONTROL1
SERVICE BRAKES1
FUEL/PROPULSION SYSTEM1
VISIBILITY:REARVIEW MIRRORS/DEVICES1
TIRES1

Recent Complaints

20251204FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Uncommanded maximum braking with simultaneous high-voltage and low-voltage shutdown. Vehicle is not safe in Florida with puddles or any types of ongoing obstructions vehicle shuts down in the middle of traffic if it perceives you do not match Google maps

20251204FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Uncommanded maximum braking with simultaneous high-voltage and low-voltage shutdown. Vehicle is not safe in Florida with puddles or any types of ongoing obstructions vehicle shuts down in the middle of traffic if it perceives you do not match Google maps

20251204ELECTRICAL SYSTEM

Uncommanded maximum braking with simultaneous high-voltage and low-voltage shutdown. Vehicle is not safe in Florida with puddles or any types of ongoing obstructions vehicle shuts down in the middle of traffic if it perceives you do not match Google maps

20251113STEERING

My 2024 Subaru Ascent developed a recurring clunk/thump noise from the steering system during low-speed turning (10–15 mph) and when turning the wheel at a stop. The noise was present daily and worsened over time. I took the vehicle to two Subaru dealerships. Sterling Subaru dismissed the steering noise completely and stated they could not duplicate it. Dulles Subaru also initially dismissed the issue. Only when I returned to pick up the vehicle and insisted on demonstrating the noise did the

20251113WHEELS

My 2024 Subaru Ascent developed a recurring clunk/thump noise from the steering system during low-speed turning (10–15 mph) and when turning the wheel at a stop. The noise was present daily and worsened over time. I took the vehicle to two Subaru dealerships. Sterling Subaru dismissed the steering noise completely and stated they could not duplicate it. Dulles Subaru also initially dismissed the issue. Only when I returned to pick up the vehicle and insisted on demonstrating the noise did the

20251110CrashBACK OVER PREVENTION: WARNINGS

When driving below 5 mph—forward or reverse—with the rear passenger door fully open, the only alert is a small “door ajar” icon on the dash. This icon is the same drawing, whether the door is completely open or semi-latched, so the driver has no way to know the extent of the hazard. Without an additional warning, an fully open door can strike pedestrians, poles, garage, or other vehicles, and any passenger seated beside it is needlessly exposed to injury.

20251110CrashFORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

When driving below 5 mph—forward or reverse—with the rear passenger door fully open, the only alert is a small “door ajar” icon on the dash. This icon is the same drawing, whether the door is completely open or semi-latched, so the driver has no way to know the extent of the hazard. Without an additional warning, an fully open door can strike pedestrians, poles, garage, or other vehicles, and any passenger seated beside it is needlessly exposed to injury.

20251110CrashUNKNOWN OR OTHER

When driving below 5 mph—forward or reverse—with the rear passenger door fully open, the only alert is a small “door ajar” icon on the dash. This icon is the same drawing, whether the door is completely open or semi-latched, so the driver has no way to know the extent of the hazard. Without an additional warning, an fully open door can strike pedestrians, poles, garage, or other vehicles, and any passenger seated beside it is needlessly exposed to injury.

20250908WHEELS

My vehicle has lost EYESIGHT TOO MANY TIMES while Am driving ON HIGH WAY SO STEERING WHEEL LOCKED, ADATER,CRUISE CONTROL SIGN APPEARS TOGETHER .JUST A SECOND MY FAMILY HAD ALMOST DIED DUE TO VACATION TIME IN AUGUST,2025.I CANT BELIEVE THAT IS BRAND NEW SUBARU ASCENT TOURING 2024 I PURCHASED FROM MARCH ,2024. We found SUBARU DEALERSHIP AT LAS VEGAS ,NA But TECHNICIAN OF THERE RESPONDED TO ME THAT : THEY DONT KNOW EXHAUST BUTTON NUMBER and THEY ARE NOT SURE MY CAR STILL SAFE OR NOT SAFETY WHEN I

20250908ENGINE

My vehicle has lost EYESIGHT TOO MANY TIMES while Am driving ON HIGH WAY SO STEERING WHEEL LOCKED, ADATER,CRUISE CONTROL SIGN APPEARS TOGETHER .JUST A SECOND MY FAMILY HAD ALMOST DIED DUE TO VACATION TIME IN AUGUST,2025.I CANT BELIEVE THAT IS BRAND NEW SUBARU ASCENT TOURING 2024 I PURCHASED FROM MARCH ,2024. We found SUBARU DEALERSHIP AT LAS VEGAS ,NA But TECHNICIAN OF THERE RESPONDED TO ME THAT : THEY DONT KNOW EXHAUST BUTTON NUMBER and THEY ARE NOT SURE MY CAR STILL SAFE OR NOT SAFETY WHEN I

20250908STEERING

My vehicle has lost EYESIGHT TOO MANY TIMES while Am driving ON HIGH WAY SO STEERING WHEEL LOCKED, ADATER,CRUISE CONTROL SIGN APPEARS TOGETHER .JUST A SECOND MY FAMILY HAD ALMOST DIED DUE TO VACATION TIME IN AUGUST,2025.I CANT BELIEVE THAT IS BRAND NEW SUBARU ASCENT TOURING 2024 I PURCHASED FROM MARCH ,2024. We found SUBARU DEALERSHIP AT LAS VEGAS ,NA But TECHNICIAN OF THERE RESPONDED TO ME THAT : THEY DONT KNOW EXHAUST BUTTON NUMBER and THEY ARE NOT SURE MY CAR STILL SAFE OR NOT SAFETY WHEN I

20250905SEATS

When the passenger cool seat is turned on, a loud vibration like sound can be heard. My assumption would be a fan. I’m unsure if this could lead to any other issues such as electric problems or cause a fire.

20250815VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR

Driver's side mirror vibration on uneven road or at highway speeds makes visibility in mirror difficult. This has been the case since purchasing the vehicle in November 2024. Have had most recent Subaru service bulletin on mirror performed by dealer (on 8/8/25), but the problem remains.

20250808TIRES

The contact owns a 2024 Subaru Ascent equipped with Falken Tires, Tire Line: ZIEX, Tire Size: 245/50/R20, DOT Number: IRAKH. The contact stated that while driving approximately 10 MPH and attempting to make a turn, the rear tire experienced a blowout. The tires were the original tires. The local dealer was contacted. The vehicle manufacturer was not notified of the failure. The tire manufacturer was not notified of the failure. The failure mileage was 11,200.

Mileage: 11,200

20250715VISIBILITY/WIPER

The windshield cracked right at the corner of where the defects have taken place on the previous year Ascents, which is not covered under the extended warranty.

20250620VISIBILITY:REARVIEW MIRRORS/DEVICES

The drivers side mirror has a constant vibration that causes visibility issues. Has done it since we bought it new.

20250415VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR

Driver's side mirror vibrates when driving. Almost not usable when at highway speeds. Seems like Subaru does not have a fix for it.

20250330FUEL/PROPULSION SYSTEM

Have had two fuel level senders fail in one year of ownership. The dealer/manufacturer has replaced the first one, and a second replacement is pending. The failure shows inaccurate fuel levels including a full tank reading as 1/4 or less full. Subsequent refueling does not change the level reading. If the car thinks it is out of fuel, it may cease to operate (even if there is fuel in the tank).

20250318VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR

Driver side mirror shakes/vibrates excessively sometimes to the point of distorting images seen on the mirror. Many other users are reporting this issue with 2024 and 2025 Subaru Ascents. The issue has been there since the vehicle was purchased brand new. There are threads on reddit, facebook, and the Subaru Ascent forum, where many owners have reported this issue. Below is a link to a thread in the Subaru Ascent online forum. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMAT

20250217SERVICE BRAKES

My 2024 Subaru Ascent started experiencing brake issues in early January. The car would shake heavily and make noise when braking, despite having only 10,500 miles. Concerned, I contacted Subaru of America and was advised to take it to a dealership for an inspection. On 1/31/25, the dealer inspected the brakes and determined that the front rotors and brake pads needed to be replaced. Subaru of America confirmed that the dealer would order new parts for the front brakes. A few days later, I rece