2023 SUBARU ASCENT

51 complaints filed with NHTSA.

51
Complaints
7
Crashes
3
Fires
2
Injuries
0
Deaths

NHTSA Safety Rating

5/5
Overall
5/5
Front Crash
5/5
Side Crash
4/5
Rollover

Complaints by Component

ComponentCount
SERVICE BRAKES8
VISIBILITY/WIPER6
UNKNOWN OR OTHER6
FORWARD COLLISION AVOIDANCE: WARNINGS4
TIRES3
AIR BAGS3
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING3
ELECTRICAL SYSTEM2
ENGINE2
SEATS2
WHEELS2
LANE DEPARTURE: WARNING2
POWER TRAIN2
VEHICLE SPEED CONTROL2
SUSPENSION1

Recalls (3)

23V64700021/09/2023

POWER TRAIN:DRIVELINE:DRIVESHAFT

Subaru of America, Inc. (Subaru) is recalling certain 2023 Outback, Legacy, Ascent, and Impreza vehicles. The center support bolts for the driveshaft may loosen, resulting in the disconnection of the front end of the driveshaft.

23V25800007/04/2023

TIRES

Subaru of America, Inc. (Subaru) is recalling certain 2023 Ascent vehicles equipped with 20-inch wheels. The internal tire bead may have been damaged during the wheel mounting process.

23V39200001/06/2023

SUSPENSION:FRONT:CONTROL ARM:LOWER ARM

Subaru of America, Inc. (Subaru) is recalling certain 2023 Ascent vehicles. The left or right front lower control arm may have an improperly tightened ball joint castle nut which can result in retention pin failure and separation of the ball joint from the lower control arm.

Recent Complaints

20251121POWER TRAIN

I was entering an intersection to make a left-hand turn. I was driving at a low speed. My foot was pressing the accelerator and the car entered the intersection. In the middle of the intersection, the car wheels suddenly stopped turning. There was nothing in front of the car. Cars behind me began honking since my car stopped suddenly and unexpectedly while I saw a notice displayed on the car messaging, but I do not know what it said. I am unsure if the car engine turned off or not, but I r

20251121FORWARD COLLISION AVOIDANCE: WARNINGS

I was entering an intersection to make a left-hand turn. I was driving at a low speed. My foot was pressing the accelerator and the car entered the intersection. In the middle of the intersection, the car wheels suddenly stopped turning. There was nothing in front of the car. Cars behind me began honking since my car stopped suddenly and unexpectedly while I saw a notice displayed on the car messaging, but I do not know what it said. I am unsure if the car engine turned off or not, but I r

20250916FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

When crossing a bridge at 40 mph with wide open lanes and shoulders the vehicle on cruise control suddenly braked aggressively and came to a full stop in the middle of a state highway bridge. Conditions were daylight, headed towards sun, no shadows on bridge. The road surface was smooth asphalt. There were shoulders as wide as the active lanes. There was no warning and very little time for a driver reaction. This type of vehicle behavior will most certainly cause rear end collisions.

20250915LANE DEPARTURE: ASSIST

Incident Description – Event 1 On August 28, 2025, at approximately 4:45 p.m. while driving on Sugar Ridge Road, my 2023 Subaru Ascent suddenly jerked violently into the left lane without warning while the EyeSight Driver Assist system was active. I had to take immediate corrective action to maintain control and avoid a head-on collision. This behavior has occurred on multiple occasions under similar circumstances. My husband has also experienced the same issue while driving, which demonstrate

20250915LANE DEPARTURE: WARNING

Incident Description – Event 1 On August 28, 2025, at approximately 4:45 p.m. while driving on Sugar Ridge Road, my 2023 Subaru Ascent suddenly jerked violently into the left lane without warning while the EyeSight Driver Assist system was active. I had to take immediate corrective action to maintain control and avoid a head-on collision. This behavior has occurred on multiple occasions under similar circumstances. My husband has also experienced the same issue while driving, which demonstrate

20250703UNKNOWN OR OTHER

The passenger-side mirror on my Ascent has been damaged and removed since March 2025. I paid for the part on April 8, 2025 and was told it would arrive in a few weeks. As of July 1, 2025, the part has been delayed until August. The mirror is critical for visibility and safe operation. My wife drives this car daily with our infant. Subaru has refused to provide a rental, and the car is unsafe. I’ve contacted Subaru Corporate with no resolution, despite my continued persistence in contacting the

20250623VISIBILITY/WIPER

The windshield on the 2023 is extremely susceptible to cracking easily. Chips turn to cracks within minutes

20250409SERVICE BRAKES

Formal Complaint Summary (VIN: [XXX] ) I am submitting this formal complaint concerning a 2023 Subaru Ascent Onyx Edition Limited (VIN: [XXX] ), which continues to experience brake-related safety defects despite recall repairs and repeated service attempts during the warranty period. Subaru of America issued Service Bulletin 06-92-24 in July 2024, which extended warranty coverage and acknowledged systemic issues with front brake components—specifically brake pulsation, squealing, pedal softn

20250409SERVICE BRAKES

I am filing a formal complaint against Subaru of America regarding a safety defect in my 2023 Subaru Ascent (VIN: [XXX] ) and their failure to honor warranty and recall obligations. Subaru issued recall TSB 06-92-24 to address front brake vibration by replacing rotors and pads with upgraded parts. My vehicle received this repair in September 2024. Less than 9,000 miles later, the exact same symptoms returned—steering wheel shaking and brake pulsation. In April 2025, Subaru resurfaced the upg

20250319FireENGINE

The warning lights on the car flashed and the car shut down. I was on the highway. I called 911 and they told me to quickly and safely exit the car. Less than a minute later, the engine combusted and the car was engulfed in flames.

20250319FireSTRUCTURE:BODY

The warning lights on the car flashed and the car shut down. I was on the highway. I called 911 and they told me to quickly and safely exit the car. Less than a minute later, the engine combusted and the car was engulfed in flames.

20250319FireELECTRICAL SYSTEM

The warning lights on the car flashed and the car shut down. I was on the highway. I called 911 and they told me to quickly and safely exit the car. Less than a minute later, the engine combusted and the car was engulfed in flames.

20241104FORWARD COLLISION AVOIDANCE: WARNINGS

The contact owns a 2023 Subaru Ascent. The contact stated that the Eyesight system was intermittently inoperable. A message indicating that the Eyesight function was disabled was displayed. Additionally, the contact stated that the Eyesight icon turned from green to white with a line across. The vehicle was taken to the dealer, where the failure could not be replicated. The dealer advised the contact to keep records of occurrences of the failure. The contact followed the dealer's instructions.

20241104FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

The contact owns a 2023 Subaru Ascent. The contact stated that the Eyesight system was intermittently inoperable. A message indicating that the Eyesight function was disabled was displayed. Additionally, the contact stated that the Eyesight icon turned from green to white with a line across. The vehicle was taken to the dealer, where the failure could not be replicated. The dealer advised the contact to keep records of occurrences of the failure. The contact followed the dealer's instructions.

20241104FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

The contact owns a 2023 Subaru Ascent. The contact stated that the Eyesight system was intermittently inoperable. A message indicating that the Eyesight function was disabled was displayed. Additionally, the contact stated that the Eyesight icon turned from green to white with a line across. The vehicle was taken to the dealer, where the failure could not be replicated. The dealer advised the contact to keep records of occurrences of the failure. The contact followed the dealer's instructions.

20240915VISIBILITY/WIPER

2023 Subaru Ascent Touring. Front windshield easily cracked from minor rock strikes 3 times within 20 months. Replacement with Subarus OEM glasses twice already within 3 months. Now a new crack needs repair or potential replacement. Defective windshield that cannot withhold minor impact is clearly serious safety concern, increased stress on owner and burden on insurance, and impact to vehicle structural integrity for repeated replacements, and depreciation of vehicle value.

20240910UNKNOWN OR OTHER

Unusual wear on tires - 7/32 at 8000 miles, 5/32 at 15000 miles, advised to replace all tires at 15000 miles. Existing recall WRH-23 covering vehicles manufactured between Dec 2022 and Jan 2023. My vehicle shows manufacturing date of March 2023 but I believe may be part of the same issue. See below Subaru of America, Inc. (Subaru) is initiating a new safety recall and stop sale for certain 2023 model year Ascent vehicles equipped with 20-inch wheels. Description of the Defect and Safety Risk Th

20240902CrashAIR BAGS

There was a SUDDEN and UNINTENDED acceleration without the driver input while braking to park going approximately 1 - 2 MPH. Our safety was at risk. The vehicle was not in our control. A police report was generated. Rather than stopping we crashed into the apartment building causing significant damage to both the apartment and our vehicle. There were no warnings, no automatic braking to avoid the collision, the air bags did not deploy. The total damages are still being determined by the de

20240902CrashSERVICE BRAKES

There was a SUDDEN and UNINTENDED acceleration without the driver input while braking to park going approximately 1 - 2 MPH. Our safety was at risk. The vehicle was not in our control. A police report was generated. Rather than stopping we crashed into the apartment building causing significant damage to both the apartment and our vehicle. There were no warnings, no automatic braking to avoid the collision, the air bags did not deploy. The total damages are still being determined by the de

20240902CrashVEHICLE SPEED CONTROL

There was a SUDDEN and UNINTENDED acceleration without the driver input while braking to park going approximately 1 - 2 MPH. Our safety was at risk. The vehicle was not in our control. A police report was generated. Rather than stopping we crashed into the apartment building causing significant damage to both the apartment and our vehicle. There were no warnings, no automatic braking to avoid the collision, the air bags did not deploy. The total damages are still being determined by the de