2018 RAM PROMASTER

49 complaints filed with NHTSA.

49
Complaints
5
Crashes
0
Fires
0
Injuries
0
Deaths

Complaints by Component

ComponentCount
ENGINE10
ELECTRICAL SYSTEM8
UNKNOWN OR OTHER6
POWER TRAIN5
VISIBILITY/WIPER4
SERVICE BRAKES3
STRUCTURE:BODY2
TIRES2
EXTERIOR LIGHTING1
SEATS1
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL1
AIR BAGS1
POWER TRAIN:AXLE ASSEMBLY1
STEERING1
ELECTRONIC STABILITY CONTROL (ESC)1

Recalls (10)

19V33300029/04/2019

SEATS

New England Wheels (New England) is recalling certain 2014-2018 Ford Transit and 2014-2019 Ram Promaster 2500 and 3500 vehicles modified to be equipped with Freedman Go-ES Foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may no

25V72000023/10/2025

ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY

Chrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat.

20V03600023/01/2020

POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT

Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram ProMaster vehicles equipped 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the ac

19V31300018/04/2019

SEATS

Mobility Transportation Services (MobilityTrans) is recalling certain 2014-2018 Ford Transit and Ram Promaster vehicles and 2014-2015 Ford Econoline vehicles modified to be equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467, 48923, and 75719. When the back seat cushion is rotate

19V81800015/11/2019

EQUIPMENT:APPLIANCE:AIR CONDITIONER

Chrysler (FCA US LLC) is recalling certain 2015-2018 Ram ProMaster vehicles equipped with 3.0L diesel or 3.6L gasoline engines and air conditioning (A/C). The engine cooling fan may seize which can cause the cooling fan motor to overheat.

20V58200015/10/2020

POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT

Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2014-2019 Paratransit vehicles equipped with 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever posi

17V71200014/11/2017

AIR BAGS:SIDE/WINDOW

Chrysler (FCA US LLC) is recalling certain 2018 Ram ProMaster vehicles. An incorrect rivet may have been used to attach the front door impact sensor which can cause the sensor housing to fracture.

19V42800011/06/2019

EQUIPMENT

Unicell Body Company Inc. (Unicell) is recalling certain 2017-2019 Chevrolet Express and GMC Savanna, 2018-2019 Hino 155, Ford Econoline and Transit and Isuzu NPR, and 2018 Ram ProMaster-based vehicles equipped with ASA Electronics Voyager monitors used to display the back-up camera image. The affe

18V52400009/08/2018

ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 J

19V33200001/03/2019

SEATS

Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2016-2018 Ram ProMaster and Ford Transit vehicles modified to be equipped with Freedman GO-ES Foldaway Seats. When the seat back cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locke

Recent Complaints

20260203TIRES

See attached document for complaint.

20250905SERVICE BRAKES

The rear parking brake pivot point gets stuck in the on position. After some research, this is VERY common on these vans and is going to cause wrecks or deaths. The pivot point where the parking brake connects to the rear parking brake linkage rusts and gets stuck VERY easily. My van only has 60,000 miles on it. There is no sensor in this pivot point, so when you release the parking brake, it seems like it is off—but it is not. No indication no warning.. Tire spun and van drove fine until the

20250718ENGINE

Hello, my 2018 Ram Promaster is exhibiting the same symptoms as recall 44A: metal debris in the transmission, which could possibly impact the parking pawl I believe. I have experienced transmission issues for the past 12 months and the Ram dealer in Carson city has identified the same metal debris as seen in recall 44A for 2019-2021 vehicles. I respectfully request that the Office of Defects Investigation consider reviewing this complaint and evaluating whether the scope of the recall should be

20250306POWER TRAIN

I was Driving down the highway at 45-50 mph when the truck suddenly the engine started to rev very high approximately 5000-5500 rpm and the truck lost all Drive gears. I immediately put it in neutral and tried again to put it in drive and nothing happened. I immediately pulled over to the shoulder and shut the truck off. I waited and restarted the truck but the truck did not have any movement in any gear. I had to get it Towed to a local shop.

20241029ELECTRICAL SYSTEM:IGNITION

The contact owns a 2018 Ram Promaster 2500. The contact stated that while the vehicle was parked, it failed to start. The contact attempted to remove the key from the ignition; however, the key was stuck for several minutes before the contact was able to remove the key. No warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the ignition warning harness needed to be replaced. The vehicle was repaired. The contact researched and found an undi

Mileage: 96,500

20241015ELECTRONIC STABILITY CONTROL (ESC)

The contact owns a 2018 Ram Promaster 1500. The contact stated that while driving at an undisclosed speed, the service Hill Holder, Electronic Stability Control and check engine warning lights illuminated. The vehicle was taken to a local dealer where it was diagnosed with codes HAF, DTC, P0740, TCC clutch performance, and metal debris found in the transmission fluid. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 85,000.

Mileage: 85,000

20241015ENGINE

The contact owns a 2018 Ram Promaster 1500. The contact stated that while driving at an undisclosed speed, the service Hill Holder, Electronic Stability Control and check engine warning lights illuminated. The vehicle was taken to a local dealer where it was diagnosed with codes HAF, DTC, P0740, TCC clutch performance, and metal debris found in the transmission fluid. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 85,000.

Mileage: 85,000

20241015POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT

The contact owns a 2018 Ram Promaster 1500. The contact stated that while driving at an undisclosed speed, the service Hill Holder, Electronic Stability Control and check engine warning lights illuminated. The vehicle was taken to a local dealer where it was diagnosed with codes HAF, DTC, P0740, TCC clutch performance, and metal debris found in the transmission fluid. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 85,000.

Mileage: 85,000

20241006CrashPOWER TRAIN

THE VEHICLE SHIFTS OUT OF PARK ON ITS OWN , IT HAS ROLLED DOWN MY DRIVE AND HIT MY MERCEDES. THIS HAS HAPPENED SEVERAL TIMES, THE STEVENS CREEK RAM DODGE DEALER IN SAN JOSE TOLD ME , THERE IS A RECALL ON THE COMPUTER CAUSING THE MALFUNTION FOR VEHICLES MFG FROM JULY 2018 TO 2022 , BUT ACCORDING TO MY VIN ITS NOT A RECALL, ONLY THE SHIFT CABLE , VIN [XXX] . HOWEVER MY DATE OF MFG IS JULY 2018 , AND SHOULD TO FALL IN THE RECALL EVENT 44A YES STEVENS CREEK DODGE CHECKED IT , THEY WILL ONLY

20240316ENGINE

Vehicle is experiencing misfires code P0300 and P0302. Performed the usual repairs listed: 1. Coil pack, 2. Spark Plug, 3. Injector. Inspected cam, rocker arms and lifters. All checked good. Codes still remain. After further inspection, the exhaust valve is cracked/broken on #2 cylinder. This appears to be an issue as many others are experiencing the same problem. This vehicle only has 86k miles, oil changed at scheduled intervals.

20231011UNKNOWN OR OTHER

Service lights for ABS, HILL ASSIST, and ESC on frequently emergency brake and ABS failed locking left rear wheel causing tire to explode. repair parts are not readily available van is currently undriveable.

20230503ELECTRICAL SYSTEM

As of approximately around the 15th of April 2023, we realized suddenly that our lithium battery in our 2019 Winnebago Travato was not being replaced with charging from our Volta alternator from driving or from our solar as it has always done. The KISAE DC to DC charger and the Volta system show an error message that they were/are ‘overheated’. Testing of the DC to DC charger shows that it’s receiving far over the correct voltage. Upon diagnostics at a RV dealership they found the alternat

20230503UNKNOWN OR OTHER

As of approximately around the 15th of April 2023, we realized suddenly that our lithium battery in our 2019 Winnebago Travato was not being replaced with charging from our Volta alternator from driving or from our solar as it has always done. The KISAE DC to DC charger and the Volta system show an error message that they were/are ‘overheated’. Testing of the DC to DC charger shows that it’s receiving far over the correct voltage. Upon diagnostics at a RV dealership they found the alternat

20230131VISIBILITY/WIPER

Driver's side exterior mirror design flaw/failure. Safety of self and others at risk due to lack of visibility in checking for clear rear and lateral traffic. Mirror shakes uncontrollably and or is unable to be adjusted for proper viewing of rear and lateral traffic. Many warranty claims have been submitted through dealerships as well as various online complaints having been issued. No in-dash warning lamps or messages would appear for this type issue. This issue appears to be affecting driver's

20230115TIRES

LT225/75R16 We started experiencing very noticeable vibrations when driving at highway speeds. We brought the van to our dealer for service and they responded "Please replace at least both rear tires. Right rear seems to have ruptured internally?" "Please replace that right rear tire asap." We had the tire removed and you can see the attached photo of the inside of the tire where something has obviously failed. These tires only had about 17,000 miles of use. I still have the bad tire.

20221230STEERING

-Vehicle shut off on highway, lost power steering Vehicle fan sounds like it's running full speed after turning off engine. Turning key off and pulling out did not shut off engine. Engine appeared to be overheating. Electric system was making lots of clicks and odd noises. Power steering pump went out in intersection. Police helped push van out of traffic.

20221230ELECTRICAL SYSTEM

-Vehicle shut off on highway, lost power steering Vehicle fan sounds like it's running full speed after turning off engine. Turning key off and pulling out did not shut off engine. Engine appeared to be overheating. Electric system was making lots of clicks and odd noises. Power steering pump went out in intersection. Police helped push van out of traffic.

20221230ENGINE

-Vehicle shut off on highway, lost power steering Vehicle fan sounds like it's running full speed after turning off engine. Turning key off and pulling out did not shut off engine. Engine appeared to be overheating. Electric system was making lots of clicks and odd noises. Power steering pump went out in intersection. Police helped push van out of traffic.

20220910SERVICE BRAKES

During some cases of downhill driving, the Brake system warning light will come on. I believe this issue is tied to a combination of longer and steeper downhill drives when the angle indicated in road side sinage is no less than 6%. Minimal braking ton control the decent is used. Each time this occurs, I take the nearest off ramp to pull over to a stop and turn off the engine. My visual and hand-test of each wheel/tire temperature finds in my opinion, the temps to be quite nominal. On the la

20220414ELECTRICAL SYSTEM

Vehicle Electronic throttle control had a malfunction and system went into limp mode on a highway at highway speeds of 70mph. The engine destroyed itself instead of limping. Lost power and almost got hit by a semi truck and other vehicles when this happened. Ended up getting a used engine due to current remanufacture costs etc. Total cost out of pocket because the dealership lied about my warranty and what was covered and for how long was around $7,000 parts lanor etc. Limp mode is dangerous and