2020 RAM 2500

225 complaints filed with NHTSA.

225
Complaints
9
Crashes
5
Fires
5
Injuries
0
Deaths

NHTSA Safety Rating

Not Rated/5
Overall
Not Rated/5
Front Crash
Not Rated/5
Side Crash
3/5
Rollover

Complaints by Component

ComponentCount
FUEL/PROPULSION SYSTEM40
ENGINE30
FUEL SYSTEM, DIESEL28
UNKNOWN OR OTHER20
POWER TRAIN20
ELECTRICAL SYSTEM19
SERVICE BRAKES11
STEERING10
STRUCTURE:BODY8
WHEELS7
VISIBILITY/WIPER4
SEAT BELTS3
ELECTRONIC STABILITY CONTROL (ESC)2
VEHICLE SPEED CONTROL2
EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)2

Recalls (10)

22V03500027/01/2022

VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES

Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 vehicles, Ram 3500 Cab Chassis, 4500 Cab Chassis, 5500 Cab Chassis and 3500 Cab Chassis with a gross vehicle weight rating (GVWR) of less than 10,000 lbs. The windshield wiper arms may loosen, possibly causing the wipers to

20V04300024/01/2020

POWER TRAIN:AUTOMATIC TRANSMISSION

Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and 3500 Pickup vehicles equipped with six-speed automatic (68RFE) transmissions. A build up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube.

25V01000016/01/2025

AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR

Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.

21V88000012/11/2021

FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP

Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500, 3500 pickup trucks, and Ram 3500, 4500, and 5500 cab chassis vehicles equipped with Cummins 6.7L Turbo Diesel engines. The High Pressure Fuel Pump (HPFP) may fail, resulting in a sudden engine stall without warning.

22V83500010/11/2022

POWER TRAIN:AUTOMATIC TRANSMISSION

FCA US, LLC (Chrysler) is recalling certain 2020-2023 Ram 2500 and 2020-2022 Ram 3500 vehicles. A build-up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube.

20V19100010/09/2020

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio di

22V14000010/03/2022

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 2500 and 2021-2022 Dodge Durango vehicles, and 2019-2022 3500 cab chassis with GVWR less than 10,000 lbs. The ABS control module software may prevent the electronic stability control (ESC) malfunction indicator light from illuminating during

20V20700009/04/2020

STRUCTURE

Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 Pick-up trucks equipped with an accessory bed step. In certain side loading conditions, the bed step may unexpectedly fail while in use.

22V90400008/12/2022

STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS

Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.

20V62200008/10/2020

VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR

Chrysler (FCA US LLC) is recalling certain 2020 Ram 2500 and 1500 vehicles. The driver side mirror glass can detach from the backing plate and no longer provide a reflective surface. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbe

Recent Complaints

20260213ENGINE

The reverse went out while driving

20260213UNKNOWN OR OTHER

The reverse went out while driving

20260208UNKNOWN OR OTHER

Hood liner repeatedly drops down out of its mounting points on the edge near the engine firewall. This is a manufacturing engineering deficiency that relies on shaped material to hold the liner in place. The dealer has replaced it three times, and the same thing continues to happen. Chrysler refuses to address the issue. My concern is what happens if the liner completely drops down on the engine while in operation.

20260205UNKNOWN OR OTHER

While towing, my trailer brakes and lights come off and on randomly. I've had the wiring repaired on my trailer and it did not fix the issue. I've almost been in several accidents while towing, It is very unsafe.

20260128FUEL/PROPULSION SYSTEM

Def pump failed twice with this vehicle and with that it does not allow the vehicle to run any faster than 5 mph after the countdown ends. Unknown how the exhaust being plugged and service was done to clean the exhaust ended up having the fuel pump and turbo charger needing replaced. Not sure if they went hand in hand and one causing the other. So far the vehicle only has almost 78,000 miles on it. Change oil and fuel filters at the vehicles scheduled computer system reports on the vehicle.

20260128ENGINE

Def pump failed twice with this vehicle and with that it does not allow the vehicle to run any faster than 5 mph after the countdown ends. Unknown how the exhaust being plugged and service was done to clean the exhaust ended up having the fuel pump and turbo charger needing replaced. Not sure if they went hand in hand and one causing the other. So far the vehicle only has almost 78,000 miles on it. Change oil and fuel filters at the vehicles scheduled computer system reports on the vehicle.

20251208SERVICE BRAKES, HYDRAULIC

The contact owns a 2020 Ram 2500. The contact stated while driving 75 MPH, traffic started to slow down, and the vehicle failed to stop as intended while depressing the brake pedal. The contact depressed the brake pedal again, and the vehicle abruptly stopped and veered to the left. The contact was able regain control of the vehicle and pulled over to the shoulder. Several unknown warning lights were illuminated. The contact stated that the ABS, 4x4, and brakes warning lights were illuminated, a

Mileage: 41,000

20251208POWER TRAIN

The contact owns a 2020 Ram 2500. The contact stated while driving 75 MPH, traffic started to slow down, and the vehicle failed to stop as intended while depressing the brake pedal. The contact depressed the brake pedal again, and the vehicle abruptly stopped and veered to the left. The contact was able regain control of the vehicle and pulled over to the shoulder. Several unknown warning lights were illuminated. The contact stated that the ABS, 4x4, and brakes warning lights were illuminated, a

Mileage: 41,000

20251022ELECTRICAL SYSTEM

2500 Truck randomly activates emergency braking for no reason. Occurs a couple times a month. Every occurrence has zero obstructions in front. I took it to the Tate Ram dealer (frederick MD) and they refused to update their software unless I pay them +$285.00. The Ram dealer is even aware of the software issue. I told them this is a life safety issue and not my fault. I requested the fix immediately but refused. I also have an active full MOPAR warranty, and they still said it's not covered. Th

20251022SERVICE BRAKES

2500 Truck randomly activates emergency braking for no reason. Occurs a couple times a month. Every occurrence has zero obstructions in front. I took it to the Tate Ram dealer (frederick MD) and they refused to update their software unless I pay them +$285.00. The Ram dealer is even aware of the software issue. I told them this is a life safety issue and not my fault. I requested the fix immediately but refused. I also have an active full MOPAR warranty, and they still said it's not covered. Th

20251022FORWARD COLLISION AVOIDANCE: WARNINGS

2500 Truck randomly activates emergency braking for no reason. Occurs a couple times a month. Every occurrence has zero obstructions in front. I took it to the Tate Ram dealer (frederick MD) and they refused to update their software unless I pay them +$285.00. The Ram dealer is even aware of the software issue. I told them this is a life safety issue and not my fault. I requested the fix immediately but refused. I also have an active full MOPAR warranty, and they still said it's not covered. Th

20250913FireELECTRICAL SYSTEM

As I was operating my vehicle on I95 northbound smoke began to pour out of my vents. I was able to pull over and was able to determine there was a fire behind the radio in my truck. I immediately grabbed the personal affects that I could grab and called 911. However within 5 minutes the cab of the truck.was engulfed im flames.

20250829SERVICE BRAKES

I pushed my breaks and the hydro booster started spraying fluid inside the cab I lost my breaks I was backing up down my sister's drive way hit a telephone pole with the back of the truck it made a little dent

20250807ENGINE

Subject: Fuel System Failure Resulting in Engine Damage – 2020 RAM 2500 Pickup VIN: [XXX] Complaint Summary: I am submitting this complaint to formally report a dangerous and costly fuel system defect in my 2020 Dodge Ram 2500 Pickup (VIN: [XXX] ) that has resulted in catastrophic engine damage. Although Chrysler has issued a recall for the high-pressure fuel pump (HPFP) in many 2020 Ram trucks equipped with the 6.7L Cummins engine, I was told that my vehicle was not included in the recallâ

20250807FUEL/PROPULSION SYSTEM

Subject: Fuel System Failure Resulting in Engine Damage – 2020 RAM 2500 Pickup VIN: [XXX] Complaint Summary: I am submitting this complaint to formally report a dangerous and costly fuel system defect in my 2020 Dodge Ram 2500 Pickup (VIN: [XXX] ) that has resulted in catastrophic engine damage. Although Chrysler has issued a recall for the high-pressure fuel pump (HPFP) in many 2020 Ram trucks equipped with the 6.7L Cummins engine, I was told that my vehicle was not included in the recallâ

20250707SERVICE BRAKES

The parking brake will not operate. Upon inspection the teeth on the gear are broken causing it to lock at top position. Dealership would not warranty safety part at 30,059 miles on vehicle so now I am left with no parking brake to protect vehicle from rolling on hill. Keep in mind vehicle is always used for towing 12,000 pounds or more.

20250705SERVICE BRAKES

Ram and it's parent company know there is an issue with the brake systems on their 3/4 ton pickup trucks. The 2500's. There is excessive travel in the brake petal and not enough pressure builds up in the system to activate the brakes correctly and adequately. It's all over the ram 2500 online forums. Many people are experiencing this issue with new trucks. Ram and its parent company Stellantis are unwilling to do anything about it.

20250703SERVICE BRAKES

Too much travel in brake pedal. Feels spongy. Weak brakes, hard to stop vehicle. Have to put pedal to the floor. Was told this was OK and normal at the dealership. Has been like this since I bought the vehicle new.

20250505ELECTRICAL SYSTEM

Vehicle randomly shuts off during normal operation. Same as if the Start / Stop button were activated. Vehicle coasts until it self applies the emergency brake at about 3mph causing a sudden, jerky complete stop. Switches itself to Park. Dash indicates “sterp on brake to restart”. Vehicle restarts normally but may randomly shut down again. Safety risk is loss of steering, loss of power brake control, and total loss of power in traffic. Taking it to dealer today. Vehicle has not been inspecte

20250505ENGINE

Vehicle randomly shuts off during normal operation. Same as if the Start / Stop button were activated. Vehicle coasts until it self applies the emergency brake at about 3mph causing a sudden, jerky complete stop. Switches itself to Park. Dash indicates “sterp on brake to restart”. Vehicle restarts normally but may randomly shut down again. Safety risk is loss of steering, loss of power brake control, and total loss of power in traffic. Taking it to dealer today. Vehicle has not been inspecte