2025 NISSAN MURANO
19 complaints filed with NHTSA.
NHTSA Safety Rating
Complaints by Component
| Component | Count |
|---|---|
| ELECTRICAL SYSTEM | 4 |
| POWER TRAIN | 3 |
| ENGINE | 2 |
| FORWARD COLLISION AVOIDANCE: WARNINGS | 2 |
| LANE DEPARTURE: BLIND SPOT DETECTION | 1 |
| ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL | 1 |
| AIR BAGS | 1 |
| SEAT BELTS | 1 |
| WHEELS | 1 |
| FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL | 1 |
| BACK OVER PREVENTION: WARNINGS | 1 |
| UNKNOWN OR OTHER | 1 |
Recalls (2)
BACK OVER PREVENTION:SOFTWARE
Nissan North America, Inc. (Nissan) is recalling certain 2025 Murano, 2025-2026 Armada, and Infiniti QX80 vehicles. A software error may occur in the In-Vehicle Infotainment (IVI) system at vehicle startup, resulting in the rearview camera image not displaying when the vehicle is shifted into revers
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
Nissan North America, Inc. (Nissan) is recalling certain 2025 Murano, Pathfinder, and INFINITI QX60 vehicles. One or both front brake caliper assemblies may have reduced strength and could break. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard
Recent Complaints
1. The digital dashboard completely failed 3 times. Bluetooth was connected temporarily and now people cannot hear me through the system. 2. When my dashboard was disabled, I couldn't drive and was afraid for my life and afraid for my passenger's lives. 3. I have spoken with, the service manager, the general manger, the service supervisor, several service personal, Nissan Consumer Complaint case# 55627413 (Mo) and case# 55627413 (Johnathan) and case# 55993270. 4. The vehicle was on 3 occasions w
New leased 2025 Nissan Murano vehicle 7,386 miles with recent software upgrade by Nissan dealer, Keyport, New Jersey. As I accelerated from a complete stop, the vehicle experienced an unintended increased excessive speed acceleration and when I applied the brakes to slow the vehicle, the acceleration wouldn't stop knocking me back into my headrest hurting my neck and right ankle. I had to shut off the vehicle to stop it. I then proceeded to attempt restarting to exit the roadway safely and it fa
New leased 2025 Nissan Murano vehicle 7,386 miles with recent software upgrade by Nissan dealer, Keyport, New Jersey. As I accelerated from a complete stop, the vehicle experienced an unintended increased excessive speed acceleration and when I applied the brakes to slow the vehicle, the acceleration wouldn't stop knocking me back into my headrest hurting my neck and right ankle. I had to shut off the vehicle to stop it. I then proceeded to attempt restarting to exit the roadway safely and it fa
When driving vehicle into sunlight a system warning light displays saying â Driving Aids temporarily disabled, poor visibility. This warning has displayed during all day parts and occurs immediately when the sun is directed at the front of the car. Have had the car at the dealership and showed them pictures of warning light. Dealer noted car did not exhibit customers concern at this time. I do not know if they drove car with sun on front of car. I contacted Nissan Consumer Affairs and they
When driving vehicle into sunlight a system warning light displays saying â Driving Aids temporarily disabled, poor visibility. This warning has displayed during all day parts and occurs immediately when the sun is directed at the front of the car. Have had the car at the dealership and showed them pictures of warning light. Dealer noted car did not exhibit customers concern at this time. I do not know if they drove car with sun on front of car. I contacted Nissan Consumer Affairs and they
When driving vehicle into sunlight a system warning light displays saying â Driving Aids temporarily disabled, poor visibility. This warning has displayed during all day parts and occurs immediately when the sun is directed at the front of the car. Have had the car at the dealership and showed them pictures of warning light. Dealer noted car did not exhibit customers concern at this time. I do not know if they drove car with sun on front of car. I contacted Nissan Consumer Affairs and they
My wife was driving the vehicle on [XXX] between Leesburg and Purcellville Virginia when a catastrophic tire failure occurred. The right front tire tread totally separated from the sidewall while driving at approximately 60 miles per hour. She told me that she saw the tire pressure warning light illuminate just before the tire failure. She could feel the immediate effect resulting in strong vibration and impact on maintaining control. Fortunately, she was in the right lane and had the prese
While accelerating there's a delay when pressing the gas pedal and then a surge in power with understeer causing dangerous lurching forward. Dangerous to merge into traffic and very unpredictable.
My wife had bought a new 2025 Nissan Murano two days earlier for our 28th Wedding Anniversary. We were rear-ended at a high rate of speed and pushed into a parking lot and went through a chain link fence and hit 3 parked cars. The front end was also at a high rate of speed. My Wife hit her head on the dash with no dash airbag deployment and My Steering wheel airbag did not deploy. This caused my wife and I to have broken backs I had L2 fracture and Immediate fusion with titanium pins and rods.
My wife had bought a new 2025 Nissan Murano two days earlier for our 28th Wedding Anniversary. We were rear-ended at a high rate of speed and pushed into a parking lot and went through a chain link fence and hit 3 parked cars. The front end was also at a high rate of speed. My Wife hit her head on the dash with no dash airbag deployment and My Steering wheel airbag did not deploy. This caused my wife and I to have broken backs I had L2 fracture and Immediate fusion with titanium pins and rods.
My wife had bought a new 2025 Nissan Murano two days earlier for our 28th Wedding Anniversary. We were rear-ended at a high rate of speed and pushed into a parking lot and went through a chain link fence and hit 3 parked cars. The front end was also at a high rate of speed. My Wife hit her head on the dash with no dash airbag deployment and My Steering wheel airbag did not deploy. This caused my wife and I to have broken backs I had L2 fracture and Immediate fusion with titanium pins and rods.
While driving my new 2025 Nissan Murano (owned for 3 weeks), I parked the vehicle and exited. I realized the car was sticking out into traffic, so I got back inside to restart it. When I attempted to start the vehicle, the dashboard displayed the message: âWarning: Key system error â see ownerâs manualâ and the car would not start. The vehicle remained disabled for at least 10 minutes while partially obstructing traffic, creating a safety hazard. I contacted the dealership immediately, a
While driving my new 2025 Nissan Murano (owned for 3 weeks), I parked the vehicle and exited. I realized the car was sticking out into traffic, so I got back inside to restart it. When I attempted to start the vehicle, the dashboard displayed the message: âWarning: Key system error â see ownerâs manualâ and the car would not start. The vehicle remained disabled for at least 10 minutes while partially obstructing traffic, creating a safety hazard. I contacted the dealership immediately, a
The contact owns a 2025 Nissan Murano. The contact stated that while driving approximately 45-55 MPH in a construction zone, the vehicle unintendedly veered towards the wall. The contact was able to steer the vehicle to the intended direction. The vehicle was taken to the dealer, where the Lane Departure camera was replaced. The contact also stated that the infotainment system displayed a gray image and could not be turned off. The dealer pushed the ON/OFF button of the infotainment system for a
Mileage: 6,500
[XXX] at 1378 miles received a malfunction warning light for lane departure. [XXX] at 1875 miles pulling out from my home to Railroad Street the engine started sounding really loud like a motorcycle engine and started to decelerate which could have caused an accident. Video was taken, vehicle was taken to Matt Bowers Nissan 7/11/25 and states issue could not be duplicated and that the engine noise is normal. Engine sounds really loud each time the vehicle is started and again was told by Service
[XXX] at 1378 miles received a malfunction warning light for lane departure. [XXX] at 1875 miles pulling out from my home to Railroad Street the engine started sounding really loud like a motorcycle engine and started to decelerate which could have caused an accident. Video was taken, vehicle was taken to Matt Bowers Nissan 7/11/25 and states issue could not be duplicated and that the engine noise is normal. Engine sounds really loud each time the vehicle is started and again was told by Service
[XXX] at 1378 miles received a malfunction warning light for lane departure. [XXX] at 1875 miles pulling out from my home to Railroad Street the engine started sounding really loud like a motorcycle engine and started to decelerate which could have caused an accident. Video was taken, vehicle was taken to Matt Bowers Nissan 7/11/25 and states issue could not be duplicated and that the engine noise is normal. Engine sounds really loud each time the vehicle is started and again was told by Service
The contact owns a 2025 Nissan Murano. The contact stated that upon starting the vehicle, several unknown warning lights illuminated, and the message "Warning Malfunctioning" was displayed. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 700.
Mileage: 700
The contact owns a 2025 Nissan Murano. The contact stated that while driving at an undisclosed speed, the message "Warning Malfunction See Owner's Manual" was displayed, and an unknown warning light was illuminated. Additionally, the Lane Departure Blind Spot Detection feature failed to function properly. The vehicle was taken to the dealer, who determined that an unknown sensor needed to be replaced. The vehicle was not yet repaired. The manufacturer was made aware of the failure. The failure m
Mileage: 200