2000 MERCURY VILLAGER

90 complaints filed with NHTSA.

90
Complaints
10
Crashes
1
Fires
20
Injuries
0
Deaths

Complaints by Component

ComponentCount
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL30
VEHICLE SPEED CONTROL10
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP3
AIR BAGS:FRONTAL3
SEAT BELTS:FRONT:BUCKLE ASSEMBLY2
AIR BAGS2
SUSPENSION:FRONT:STABILIZER BAR2
SEAT BELTS2
STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS1
UNKNOWN OR OTHER1
STEERING:GEAR BOX (OTHER THAN RACK AND PINION)1
EQUIPMENT:APPLIANCE:AIR CONDITIONER1
SUSPENSION:REAR1
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH1
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY1

Recalls (2)

00V22800118/08/2000

SEAT BELTS

VEHICLE DESCRIPTION: PASSENGER VEHICLES, LIGHT DUTY TRUCKS, SPORT UTILITY VEHICLES, AND MINI VANS EQUIPPED WITH TRW SEAT BELT BUCKLE ASSEMBLIES. THE BUCKLE BASE OF THESE SEAT BELT ASSEMBLIES WERE NOT PROPERLY HEAT TREATED AND THEREFORE DO NOT PASS THE LOAD BEARING REQUIREMENT OF FEDERAL MOTOR VEHI

00V29200110/10/2000

STEERING:RACK AND PINION

VEHICLE DESCRIPTION: MINI VANS. ONE OR MORE OF THE FIVE BOLTS THAT MOUNT THE RACK AND PINION STEERING GEAR TO THE VEHICLE MAY HAVE BEEN INCORRECTLY TIGHTENED.

Recent Complaints

20091014FireELECTRICAL SYSTEM

LEFT A FRIENDS HOUSE DROVE 1/3 OF A MILE VAN WAS ON FIRE PULLED OVER TO SIDE OF RODE WAS SMOKING/ TOTALING ENGULFED IN FLAMES AFTER ABOUT 10-15 MINUTES THE VAN WAS A TOTAL LOSS. IT WAS A 2000 VILLAGER COULD THIS BE THE SAME AS THE WINDSTAR.? THE CAR HAD BEEN SITTING IDLE IN DRIVE WAY FOR APP. 3HRS BEFORE THIS INCIDENT.. *TR

Mileage: 76,000

20080624CrashAIR BAGS:FRONTAL

I WAS INVOLVED IN AN ACCIDENT WHILE TRAVELING AT ABOUT 45 MPH. I HIT ANOTHER VEHICLE THAT PULLED OUT IN FRONT OF ME. NO AIR BAGS DEPLOYED. *TR

Mileage: 8,000

20050711CrashAIR BAGS:FRONTAL

DT: ON 5/17/05 WHILE ON THE WAY TO WORK AN ACCIDENT OCCURRED. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE IS EQUIPPED WITH PASSENGER AND DRIVER AIR BAGS. THE AIR BAG LIGHT WAS NOT ON. THE AIR BAG LIGHT HAS NEVER CAME ON. THERE WERE NO RECALLS ON THE VEHICLE AS FAR AS THE OWNER KNOWS. THE VEHICLE WAS TRAVELING ABOUT 50 MPH WHILE ON HIGHWAY. THERE WAS A VEHICLE IN FRONT OF THE OWNER'S CAR WHO STOPPED COMPLETELY AND THEN OWNER HIT THE OTHER VEHICLE IN THE REAR END. THE IMPACT WAS FRONTAL TO THE O

20050304CrashSEAT BELTS:FRONT

DRIVER WAS GOING DOWN HILL WHEN ALL OF A SUDDEN SHE PASSED OUT. SHE THEN NOTICED THAT SHE HAD HIT A LIGHT POLE, AND THE AIR BAGS DID NOT DEPLOY, AS WELL AS THE SEAT BELT DID NOT RESTRAIN HER, WHICH CAUSED HER TO HIT THE STEERING WHEEL.*AK

20050304CrashAIR BAGS

DRIVER WAS GOING DOWN HILL WHEN ALL OF A SUDDEN SHE PASSED OUT. SHE THEN NOTICED THAT SHE HAD HIT A LIGHT POLE, AND THE AIR BAGS DID NOT DEPLOY, AS WELL AS THE SEAT BELT DID NOT RESTRAIN HER, WHICH CAUSED HER TO HIT THE STEERING WHEEL.*AK

20040205CrashSEATS:MID/REAR ASSEMBLY

THE CONSUMER WAS INVOLVED IN A HEAD ON COLLISION WHICH CAUSED THE SECOND ROW PASSENGER SEAT TO DISLODGE FROM THE FLOOR. THE AIR BAGS DEPLOYED DURING THIS ACCIDENT. *NM *NM

Mileage: 81,544

20030830SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

I PURCHASED A 2000 MERCURY VILLAGER BRAN NEW. AT AROUND 8,000 MILES I WOULD GET A SICKLY SWEET SMELL WITH THE AIR CONDITIONER ON. I COMPLAINED BUT NEITHER FORD NOR THE DEALER COULD TELL ME ANYTHING OR FIND ANYTHING. LATER IT GOR SO BAD THE SMELL WAS ON MY BREATH AND IT TRIGGERED A BRONCHIAL INFECTION THAT LASTED FOR THREE MONTHS. SINCE THEN I HAVE FOUND THAT THE DEALER KNEW IT WAS A MOLD BUILD UP IN THE AIR CONDITIONER AND HE HAS BEEN SPRAYING WITH ANANTI FUNGAL TREATMENT. THIS CLEARS IT FOR A W

Mileage: 8,000

20020620CrashSERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

ON JUNE 8, 2002 I WAS DRIVING DOWN A MAJOR HWY IN LOUISIANA. I WAS DRIVING 70 MILES PER HOUR WHICH WAS THE POSTED SPEED LIMIT. A CAR CLIPPED MY FRONT END AND CAUSED ME TO GO OFF THE HIGHWAY INTO THE GRASS. I DON'T KNOW IF MY BRAKES WERE A PROBLEM BECAUSE THEY ARE ANTI-LOCK SO I'M NOT SURE IF THIS WAS SUPPOSE TO HAPPEN ALONG WITH THE AIRBAGS BUT WHEN I APPLIED THE BRAKES THE VAN WOULD NOT STOP. I ENDED UP BACK ON THE FREEWAY ACROSS TRAFFIC STILL GOING IN THE SAME DIRECTION, AND HIT A METAL GU

20020620CrashAIR BAGS:FRONTAL

ON JUNE 8, 2002 I WAS DRIVING DOWN A MAJOR HWY IN LOUISIANA. I WAS DRIVING 70 MILES PER HOUR WHICH WAS THE POSTED SPEED LIMIT. A CAR CLIPPED MY FRONT END AND CAUSED ME TO GO OFF THE HIGHWAY INTO THE GRASS. I DON'T KNOW IF MY BRAKES WERE A PROBLEM BECAUSE THEY ARE ANTI-LOCK SO I'M NOT SURE IF THIS WAS SUPPOSE TO HAPPEN ALONG WITH THE AIRBAGS BUT WHEN I APPLIED THE BRAKES THE VAN WOULD NOT STOP. I ENDED UP BACK ON THE FREEWAY ACROSS TRAFFIC STILL GOING IN THE SAME DIRECTION, AND HIT A METAL GU

20011012CrashSERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:SHOES/LININGS

THE LINING OF SHOE WAS COMPLETELY BROKEN.*AK

20010619CrashSERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

TOTAL BRAKE FADE, NOT PEDAL, BRAKES JUST WOULDN'T HOLD. HAD NORMAL PEDAL. ACCORDING TO AN ACCIDENT INVESTIGATOR I AM TALKING TO, HE HAS AT LEAST ONE OTHER CASE SIMILAR. THIS INVOLVED A 2001 NISSAN SUV. IN THAT CASE IT WAS FOUND THAT THE RIGHT FRONT WHEEL SENSOR WAS NOT SENDING THE PROPER SIGNAL FOR A FAILURE(WHICH WOULD HAVE DISABLED ABS) BUT NOT PROPER SIGNAL FOR ABS TO WORK. *AK

20010605SEAT BELTS:FRONT:BUCKLE ASSEMBLY

TRAVELING INSIDE LANE; CRUISE ON 60MPH. ROCK IN ROAD APPEARED SIZE OF SOFTBALL. PASSED OVER ROCK SCRAPPING BOTTOM OF MANIFOLD SHIELD, HITTING THE PLIABLE PLASTIC SHIELD BREAKING FUEL PURGE VALVE, AND BENDING REAR STABILIZER BAR. LIST OF PARTS ORDERED FOR REPAIR BY GARAGE AND INSURANCE ADJUSTOR: CLOCK SPRING, AIRBAG CONTROL MODULE, STEERING WHEEL AND INSTRUMENT PANEL AIRBAGS, FUEL TANK, REAR STABILIZER BAR AND BRACKET, FRONT LOWER AIR DEFECTOR, FUEL PURGE VALVE, AND ALIGN 4 WHEEL SUSPENSION.

20010605SUSPENSION:REAR

TRAVELING INSIDE LANE; CRUISE ON 60MPH. ROCK IN ROAD APPEARED SIZE OF SOFTBALL. PASSED OVER ROCK SCRAPPING BOTTOM OF MANIFOLD SHIELD, HITTING THE PLIABLE PLASTIC SHIELD BREAKING FUEL PURGE VALVE, AND BENDING REAR STABILIZER BAR. LIST OF PARTS ORDERED FOR REPAIR BY GARAGE AND INSURANCE ADJUSTOR: CLOCK SPRING, AIRBAG CONTROL MODULE, STEERING WHEEL AND INSTRUMENT PANEL AIRBAGS, FUEL TANK, REAR STABILIZER BAR AND BRACKET, FRONT LOWER AIR DEFECTOR, FUEL PURGE VALVE, AND ALIGN 4 WHEEL SUSPENSION.

20010605AIR BAGS

TRAVELING INSIDE LANE; CRUISE ON 60MPH. ROCK IN ROAD APPEARED SIZE OF SOFTBALL. PASSED OVER ROCK SCRAPPING BOTTOM OF MANIFOLD SHIELD, HITTING THE PLIABLE PLASTIC SHIELD BREAKING FUEL PURGE VALVE, AND BENDING REAR STABILIZER BAR. LIST OF PARTS ORDERED FOR REPAIR BY GARAGE AND INSURANCE ADJUSTOR: CLOCK SPRING, AIRBAG CONTROL MODULE, STEERING WHEEL AND INSTRUMENT PANEL AIRBAGS, FUEL TANK, REAR STABILIZER BAR AND BRACKET, FRONT LOWER AIR DEFECTOR, FUEL PURGE VALVE, AND ALIGN 4 WHEEL SUSPENSION.

20010605ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH

TRAVELING INSIDE LANE; CRUISE ON 60MPH. ROCK IN ROAD APPEARED SIZE OF SOFTBALL. PASSED OVER ROCK SCRAPPING BOTTOM OF MANIFOLD SHIELD, HITTING THE PLIABLE PLASTIC SHIELD BREAKING FUEL PURGE VALVE, AND BENDING REAR STABILIZER BAR. LIST OF PARTS ORDERED FOR REPAIR BY GARAGE AND INSURANCE ADJUSTOR: CLOCK SPRING, AIRBAG CONTROL MODULE, STEERING WHEEL AND INSTRUMENT PANEL AIRBAGS, FUEL TANK, REAR STABILIZER BAR AND BRACKET, FRONT LOWER AIR DEFECTOR, FUEL PURGE VALVE, AND ALIGN 4 WHEEL SUSPENSION.

20010605FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

TRAVELING INSIDE LANE; CRUISE ON 60MPH. ROCK IN ROAD APPEARED SIZE OF SOFTBALL. PASSED OVER ROCK SCRAPPING BOTTOM OF MANIFOLD SHIELD, HITTING THE PLIABLE PLASTIC SHIELD BREAKING FUEL PURGE VALVE, AND BENDING REAR STABILIZER BAR. LIST OF PARTS ORDERED FOR REPAIR BY GARAGE AND INSURANCE ADJUSTOR: CLOCK SPRING, AIRBAG CONTROL MODULE, STEERING WHEEL AND INSTRUMENT PANEL AIRBAGS, FUEL TANK, REAR STABILIZER BAR AND BRACKET, FRONT LOWER AIR DEFECTOR, FUEL PURGE VALVE, AND ALIGN 4 WHEEL SUSPENSION.

20010605STRUCTURE:BODY

TRAVELING INSIDE LANE; CRUISE ON 60MPH. ROCK IN ROAD APPEARED SIZE OF SOFTBALL. PASSED OVER ROCK SCRAPPING BOTTOM OF MANIFOLD SHIELD, HITTING THE PLIABLE PLASTIC SHIELD BREAKING FUEL PURGE VALVE, AND BENDING REAR STABILIZER BAR. LIST OF PARTS ORDERED FOR REPAIR BY GARAGE AND INSURANCE ADJUSTOR: CLOCK SPRING, AIRBAG CONTROL MODULE, STEERING WHEEL AND INSTRUMENT PANEL AIRBAGS, FUEL TANK, REAR STABILIZER BAR AND BRACKET, FRONT LOWER AIR DEFECTOR, FUEL PURGE VALVE, AND ALIGN 4 WHEEL SUSPENSION.

20010605ELECTRICAL SYSTEM:IGNITION:SWITCH

TRAVELING INSIDE LANE; CRUISE ON 60MPH. ROCK IN ROAD APPEARED SIZE OF SOFTBALL. PASSED OVER ROCK SCRAPPING BOTTOM OF MANIFOLD SHIELD, HITTING THE PLIABLE PLASTIC SHIELD BREAKING FUEL PURGE VALVE, AND BENDING REAR STABILIZER BAR. LIST OF PARTS ORDERED FOR REPAIR BY GARAGE AND INSURANCE ADJUSTOR: CLOCK SPRING, AIRBAG CONTROL MODULE, STEERING WHEEL AND INSTRUMENT PANEL AIRBAGS, FUEL TANK, REAR STABILIZER BAR AND BRACKET, FRONT LOWER AIR DEFECTOR, FUEL PURGE VALVE, AND ALIGN 4 WHEEL SUSPENSION.

20001204CrashSTEERING:GEAR BOX (OTHER THAN RACK AND PINION)

CONSUMER WAS TRAVELING 45MPH ON HIGHWAY THE CAR STARTED VEERING TO LEFT, HEADING TOWARDS MERIDIAN STRIP, SHE LOST CONTROL OF VEHICLE AND IT HIT A CURB. STEERING GEAR BOLTS WEREN'T UP FOR INSPECTION. DEALERSHIP WAS AWARE OF PROBLEM. *AK *SLC