1999 MERCURY MYSTIQUE

169 complaints filed with NHTSA.

169
Complaints
16
Crashes
2
Fires
15
Injuries
1
Deaths

Complaints by Component

ComponentCount
STRUCTURE23
UNKNOWN OR OTHER19
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP8
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM7
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR7
AIR BAGS:FRONTAL5
ENGINE AND ENGINE COOLING5
EQUIPMENT:APPLIANCE:AIR CONDITIONER4
VEHICLE SPEED CONTROL4
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH4
STRUCTURE:BODY3
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS3
ELECTRICAL SYSTEM3
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM3
STEERING:HYDRAULIC POWER ASSIST SYSTEM3

Recent Complaints

20090102FireELECTRICAL SYSTEM

MY HUSBAND AND I WAS DRIVING IN TRAFFIC FROM AN APPOINTMENT AND ALL OF A SUDDEN THE CAR STARTS SMOKING WITHIN A QUICK SECOND THE FRONT LEFT SIDE BURST INTO FLAMES, ELECTRICAL WINDOWS WOULDN'T WORK AND THE BRAKES FAILED, THE WE HAD TO RIDE TRAFFIC UNTIL WE COULD MOVE OVER TO THE CURVE AT THIS TIME THE EMERGENCY BRAKE HAD TO BE USED IN ORDER TO STOP THE CAR AND I HAD TO MOVE MYSELF OUT ON THE DRIVERS SIDE. *TR

20090102FireENGINE AND ENGINE COOLING:EXHAUST SYSTEM

MY HUSBAND AND I WAS DRIVING IN TRAFFIC FROM AN APPOINTMENT AND ALL OF A SUDDEN THE CAR STARTS SMOKING WITHIN A QUICK SECOND THE FRONT LEFT SIDE BURST INTO FLAMES, ELECTRICAL WINDOWS WOULDN'T WORK AND THE BRAKES FAILED, THE WE HAD TO RIDE TRAFFIC UNTIL WE COULD MOVE OVER TO THE CURVE AT THIS TIME THE EMERGENCY BRAKE HAD TO BE USED IN ORDER TO STOP THE CAR AND I HAD TO MOVE MYSELF OUT ON THE DRIVERS SIDE. *TR

20061103CrashSERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT

THE SENSOR RING FOR ABS (BRAKES) ON RIGHT AND LEFT AXELS ON THE FRONT OF MY 99 MERCURY MYSTIQUE ARE BOTH CRACKED CAUSING ABS TO NOT FUNCTION,ALSO I JUST RETURNED FROM GETTING RESISTERS REPLACED FOR MY BLOWER MOTOR WHICH I JUST FOUND OUT HAD A RECALL THAT WAS CLOSED PLEASE LET ME KNOW OF ANYTHING I CAN DO . I DID HAVE AN ACCIDENT I THOUGHT THE BRAKES DIDNT WORK PROPERLY BUT DONT KNOW IF IT IS RELATED

20061103CrashSERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT

THE SENSOR RING FOR ABS (BRAKES) ON RIGHT AND LEFT AXELS ON THE FRONT OF MY 99 MERCURY MYSTIQUE ARE BOTH CRACKED CAUSING ABS TO NOT FUNCTION,ALSO I JUST RETURNED FROM GETTING RESISTERS REPLACED FOR MY BLOWER MOTOR WHICH I JUST FOUND OUT HAD A RECALL THAT WAS CLOSED PLEASE LET ME KNOW OF ANYTHING I CAN DO . I DID HAVE AN ACCIDENT I THOUGHT THE BRAKES DIDNT WORK PROPERLY BUT DONT KNOW IF IT IS RELATED

20040311CrashAIR BAGS

CONSUMER WAS TRAVELING AT 45 MPH AND TOOK HIS EYES OFF THE ROAD FOR A SPLIT SECOND AND DROVE INTO A DITCH, HITTING A CONCRETE DRAINAGE WALL. UPON IMPACT, NONE OF THE AIRBAGS DEPLOYED. DRIVER SUSTAINED A BROKEN BACK. *AK

20040309CrashFatalAIR BAGS:FRONTAL

WHILE WAITING TO MAKE A LEFT TURN, ANOTHER VEHICLE GOING BETWEEN 50-55 MPH STRUCK CONSUMER'S VEHICLE HEAD ON. UPON IMPACT, AIR BAGS FAILED TO DEPLOY. *AK *LA THE OCCUPANT OF THE VEHICLE THAT WAS KILLED WAS SEATED IN THE REAR SEAT. ACCORDING TO THE PAR THE OCCUPANT WAS NOT BUCKLED. ACCORDING TO THE DETECTIVE THAT INVESTIGATED THE CRASH, THE IMPACT WAS NOT TO THE DIRECT FRONT OF THE VEHICLE. CW

Mileage: 49,000

20040210CrashAIR BAGS:FRONTAL

VEHICLE WAS INVOLVED IN A COLLISION, THE VEHICLE HIT A CONCRETE DIVIDER AND ROLLED INTO A DITCH. UPON IMPACT, THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED INJURIES. VEHICLE WAS TOTALED. *AK *JB

Mileage: 60,000

20011106CrashAIR BAGS:FRONTAL

VEHICLE WAS GOING 25-30MPH AND ANOTHER VEHICLE COMING NORTH TRIED TO MAKE A LEFT TURN AND THE TWO VEHICLES COLLIDED. CONSUMERS VEHICLE WAS HIT HEAD-ON. AIR BAGS DID NOT DEPLOY. CONSUMER HAD NECK/ SHOULDERS/ KNEES AND BACK INJURIES, CONSUMER WAS CURRENTLY TRYING TO CONTACT FORD TO FIND OUT WHY AIR BAGS DID NOT DEPLOY.*AK *SLC

20011101CrashVEHICLE SPEED CONTROL

CONSUMER'S VEHICLE WAS IN PARKING LOT WHEN CONSUMER TAPPED THE ACCELERATOR LIGHTLY, THEN SUDDENLY ENGINE ROARED, AND VEHICLE ACCELERATED ON IT'S OWN UP TO 40-50 MPH. CONSUMER COULD NOT SLOW DOWN VEHICLE, AFTER 50-100 YARDS VEHICLE CRASHED INTO GUARDRAIL, CAUSING EXTENSIVE DAMAGE TO VEHICLE. NO INJURIES.*AK *TT

20010323CrashVEHICLE SPEED CONTROL

CAR WAS PARKED IN MOTEL PARKING LOT. I ENTERED CAR AT 6:55AM TO MOVE CAR BY OUR ROOM TO PICKUP BAGS. I HAD MY FOOT ON BRAKE, STARTED ENGINE AND SHIFTED INTO REVERSE. THE CAR JUMPED REARWARD AT A HIGH SPEED. I HAD NOT PUT MY FOOT ON THE GAS PEDAL. THE CAR HIT A TELEPHONE POLE (ABOUT 8 FEET BEHIND WERE THE CAR WAS PARKED). MY BODY WENT REARWARD WHEN THE CAR HIT THE POLE. AT THIS TIME, I HAD MY HAND ON THE SHIFTER (FLOORMOUNT) AND IT PULLED THE CAR INTO FORWARD GEAR. THE CAR SHOT FORWARD AND

20010323CrashPOWER TRAIN:AUTOMATIC TRANSMISSION

CAR WAS PARKED IN MOTEL PARKING LOT. I ENTERED CAR AT 6:55AM TO MOVE CAR BY OUR ROOM TO PICKUP BAGS. I HAD MY FOOT ON BRAKE, STARTED ENGINE AND SHIFTED INTO REVERSE. THE CAR JUMPED REARWARD AT A HIGH SPEED. I HAD NOT PUT MY FOOT ON THE GAS PEDAL. THE CAR HIT A TELEPHONE POLE (ABOUT 8 FEET BEHIND WERE THE CAR WAS PARKED). MY BODY WENT REARWARD WHEN THE CAR HIT THE POLE. AT THIS TIME, I HAD MY HAND ON THE SHIFTER (FLOORMOUNT) AND IT PULLED THE CAR INTO FORWARD GEAR. THE CAR SHOT FORWARD AND

20001128CrashVEHICLE SPEED CONTROL

CONSUMER'S WIFE WAS ATTEMPTING TO PARK, AND WHEN SHE PLACED RIGHT FOOT ON THE BRAKES, AUTOMOBILE ACCELERATED ON ITS OWN AND INCREASED THE RPMS, CAUSING AUTOMOBILE TO ADVANCE FORWARD. IT JUMPED THE CONCRETE. *AK THE BRAKE COULD NOT STOP THE VEHICLE BUT WHEN THE VEHICLE STOPPED, THE GAS PEDAL WENT ALL THE WAY DOWN TO THE FLOOR. *YH

20001128CrashSERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS

CONSUMER'S WIFE WAS ATTEMPTING TO PARK, AND WHEN SHE PLACED RIGHT FOOT ON THE BRAKES, AUTOMOBILE ACCELERATED ON ITS OWN AND INCREASED THE RPMS, CAUSING AUTOMOBILE TO ADVANCE FORWARD. IT JUMPED THE CONCRETE. *AK THE BRAKE COULD NOT STOP THE VEHICLE BUT WHEN THE VEHICLE STOPPED, THE GAS PEDAL WENT ALL THE WAY DOWN TO THE FLOOR. *YH

20001019CrashVEHICLE SPEED CONTROL

WHILE IN A PARKING SPOT CONSUMER PUT FOOT ON BRAKE AND GAS PEDAL WENT TO THE FLOOR, AS IF IT WAS STICKING. IF TAPPED, IT WOULD RELEASE. CONSUMER'S CAR WENT OVER AN EMBANKMENT, CONSUMER HIT A TREE, 20 FEET AFTER THE EMBANKMENT. THAT WAS HOW THE CAR WAS STOPPED, CONSUMER WAS INJURED IN ACCIDENT. *AK *SLC

20000623CrashSEAT BELTS:FRONT:ANCHORAGE

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

19991210CrashSERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

INTERMITTENTLY ABS BRAKING SYSTEM MALFUNCTIONED, CAUSING EXTENDED STOPPING DISTANCE WHICH MAY RESULT IN A CRASH. DEALER CANNOT DETERMINE THE CAUSE OF THE PROBLEM. AFTER REPAIRS, STEERING, BRAKES, AND TRACTION CONTROL WORK PROPERLY. *AK *ML

19991029CrashAIR BAGS:FRONTAL

WHILE DRIVING DOWN THE ROAD, WHICH CONSUMER HAD THE RIGHT, ANOTHER VEHICLE FAILED TO YEILD WHILE COMING OFF FROM A SIDE ROAD. HAD A STOP SIGN TO STOP, BUT FAILED TO STOP. STRUCK CONSUMER'S VEHICLE ON THE DRIVER'S SIDE, AND NEITHER AIRBAG DEPLOYED. WAS WEARING SEAT BELT, BUT THE SHOULDER HARNESS DIDN'T SECURE DRIVER IN SEAT. HER HEAD STRUCK ON REARVIEW MIRROR. *AK

19991013CrashSTRUCTURE:BODY:BUMPERS

THE VEHICLE WAS REAR ENDED WHILE AT A STOP LIGHT BY AN 18-WHEELER TRUCK. THE MOST OBVIOUS PROBLEM IS THAT THE BUMPER IS SO ROUNDED THAT THE TRUCK'S FENDER RODE UP ON THE BUMPER AND DID MOST OF THE DAMAGE TO THE TRUNK/TAIL LIGHT AREA. I BRING THIS TO YOUR ATTENTION BECAUSE I DO NOT BELIEVE ANYONE HAS LOOKED INTO THE PROBLEM OF LARGE ROUNDED (PLASTIC) BUMPERS AND THEIR ABILITY TO ABSORB IMPACT. UNLESS HIT EXACTLY IN THE MIDDLE, THE OTHER BUMPER WILL EITHER RIDE UP OR BELOW THE ROUNDED BUMPER CA

19990315EQUIPMENT:APPLIANCE:AIR CONDITIONER

VEHICLE EMITS STRONG ODOR WHEN HEATING/DEFROSTING/COOLING UNIT CAUSING NOSE BLEEDS,BURNING SENSATION IN PERSON EYES, NOSE, THROAT.

19990315VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

VEHICLE EMITS STRONG ODOR WHEN HEATING/DEFROSTING/COOLING UNIT CAUSING NOSE BLEEDS,BURNING SENSATION IN PERSON EYES, NOSE, THROAT.