2000 MERCURY GRAND MARQUIS
216 complaints filed with NHTSA.
Complaints by Component
| Component | Count |
|---|---|
| EXTERIOR LIGHTING | 14 |
| VEHICLE SPEED CONTROL | 10 |
| ELECTRICAL SYSTEM | 10 |
| STEERING | 9 |
| ENGINE | 8 |
| SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP | 7 |
| ENGINE AND ENGINE COOLING | 7 |
| EXTERIOR LIGHTING:HEADLIGHTS | 6 |
| UNKNOWN OR OTHER | 6 |
| SUSPENSION:FRONT | 5 |
| TIRES | 5 |
| VISIBILITY:WINDSHIELD WIPER/WASHER | 5 |
| SEAT BELTS | 5 |
| VISIBILITY:WINDSHIELD | 4 |
| SERVICE BRAKES, HYDRAULIC | 4 |
Recalls (8)
SEAT BELTS:FRONT:RETRACTOR
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THESE VEHICLES MAY HAVE BEEN BUILT WITH THE LEFT REAR SEAT BELT RETRACTOR ATTACHING BOLTS INCORRECTLY TIGHTENED.
EQUIPMENT:MECHANICAL:INTEGRATED JACK/LEVELER/STABILIZER
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THESE VEHICLES HAVE JACKING INSTRUCTIONS WHICH, IF FOLLOWED, COULD CAUSE THE VEHICLE OPERATOR TO PLACE THE JACK ON A FRAME WELD WHEN ATTEMPTING TO RAISE A REAR WHEEL. IF THE VEHICLE IS JACKED UP WITH THE JACK PLACED ON THE FRAME WELD AND IF THE VEHICLE IS
VISIBILITY:WINDSHIELD WIPER/WASHER
VEHICLE DESCRIPTION: A WINDSHIELD WIPER CONTROL MODULE MAY NOT BE CAPABLE OF CARRYING THE CURRENT REQUIRED DURING HIGH LOAD CONDITIONS ON THE WIPERS (I.E., ICE, SNOW, OR OTHER DEBRIS).
AIR BAGS:FRONTAL
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THESE VEHICLES MAY HAVE BEEN BUILT WITH LOWER THAN THE INTENDED LEVEL OF TORQUE ON THE BOLTS THAT ATTACH THE AIR BAG ELECTRONIC CRASH SENSOR MODULE TO THE VEHICLE.
FUEL SYSTEM, GASOLINE
CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE
SEAT BELTS:FRONT:ANCHORAGE
VEHICLE DESCRIPTION: PASSENGER VEHICLES USING AFTERMARKET FRONT PASSENGER SIDE SEAT BELT ASSEMBLIES THAT WERE SOLD BY FORD PARTS DEPARTMENTS FROM JANUARY 1, THROUGH JUNE 13, 2000. THESE SEAT BELT ASSEMBLIES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE EQUIPM
SEAT BELTS:FRONT:ANCHORAGE
VEHICLE DESCRIPTION: PASSENGER VEHICLES USING AFTERMARKET DRIVER'S SEAT BELT ASSEMBLIES THAT WERE SOLD BY FORD PARTS DEPARTMENTS FROM JANUARY 1, THROUGH JUNE 13, 2000. THESE SEAT BELT ASSEMBLIES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE EQUIPMENT INVOLVED
STEERING
Dorman Products, Inc. (Dorman) is recalling certain model Dorman Steering Shafts, part number 425-359, Solutions Steering Shafts, part number 7-0359, and OE Solutions Steering Shafts, part number 425-359, manufactured April 17, 2014, to September 28, 2015. These aftermarket replacement steering sha
Recent Complaints
#AIRBAGS... ON MAY14TH 2022...I [XXX] had a wreck, and the Airbags didn't deploy, at a speed of 50mph...Which caused very serious personal injuries. As, a concussion, whiplash, Sprained thorax spine and bottom of my back, strained ligament in my knee, rib contusion, fractured tooth!! INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
#AIRBAGS... ON MAY14TH 2022...I [XXX] had a wreck, and the Airbags didn't deploy, at a speed of 50mph...Which caused very serious personal injuries. As, a concussion, whiplash, Sprained thorax spine and bottom of my back, strained ligament in my knee, rib contusion, fractured tooth!! INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
VEHICLE HAD BEEN DRIVEN LESS THAN ONE MILE TO WORK, SAT FOR APPROXIMATELY 10 HOURS AND WAS DRIVEN BACK HOME (LESS THAN ONE MILE). THE VEHICLE HAD BEEN SITTING IN THE DRIVEWAY, TURNED OFF, FOR APPROXIMATELY 30 MINUTES WHEN IT CAUGHT FIRE AND BURNED.
Mileage: 136,000
A BOLT IN THE SHIFTING LINKAGE LOOSENS OVER TIME ON MANY FORD MODELS. OUR BOLT APPARENTLY LOOSENED & CAUSES SHIFTER TO BE IN A GREAT OTHER THAN WHAT IS INDICATED ON THE DASH. OUR VEHICLE INDICATED IT WAS IN THE ' PARK' POSITION, BUT WAS NOT. THE VEHICLE LATER ROLLED DOWN THE HILL & CAUSED NEARLY $1200 OF DAMAGE TO THE PASSENGER SIDE. FORD KNOWS OF THIS PROBLEM.
Mileage: 90,000
TL* THE CONTACT OWNS A 2000 MERCURY GRAND MARQUIS. AFTER MERGING TO THE SIDE OF THE ROAD AND EXITING THE VEHICLE, A TRAILER SIDESWIPPED THE ENTIRE DRIVER'S SIDE OF THE CONTACT'S VEHICLE. THE DRIVER OF THE TRAILER ATTEMPTED TO MAKE A TURN PRIOR TO CRASHING INTO THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED DUE TO IT BEING OUT OF BUSINESS. THE FAILURE MILEAGE WAS 125,000
Mileage: 125,000
TL*THE CONTACT OWNS A 2000 MERCURY GRAND MARQUIS. THE CONTACT STATED THE HE SMELLED A BURNING ODOR. THE CONTACT LOOKED AT THE TEMPERATURE GAUGE WHICH INDICATED THAT THE VEHICLE HAD OVERHEATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THE INTAKE MANIFOLD WAS MADE OF PLASTIC AND WAS LEAKING. THE LEAK WAS SEALED, BUT THE CONTACT WAS INFORMED THAT THE REPAIR MAY NOT HOLD UP FOR A LONG PERIOD OF TIME. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 1
Mileage: 100,000
TL* THE CONTACT OWNS A 2000 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE SITTING IN AN INTERSECTION WITH THE BRAKES DEPRESSED, THE VEHICLE ABNORMALLY ACCELERATED AND LIGHTLY CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS THEN DEPLOYED ABNORMALLY, SEVERAL MOMENTS AFTER THE CRASH OCCURRED. THE CONTACT WAS INJURED BY THE AIR BAG AND SUSTAINED LACERATIONS TO HIS LEFT ARM. A POLICE REPORT WAS FILED. THE VEHICLE WAS INSPECTED BY A DEALER AND THEY ADVISED THAT THE AIR BAGS SHOULD NOT HAVE DEPLOYED
Mileage: 200,000
TL* THE CONTACT OWNS A 2000 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE SITTING IN AN INTERSECTION WITH THE BRAKES DEPRESSED, THE VEHICLE ABNORMALLY ACCELERATED AND LIGHTLY CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS THEN DEPLOYED ABNORMALLY, SEVERAL MOMENTS AFTER THE CRASH OCCURRED. THE CONTACT WAS INJURED BY THE AIR BAG AND SUSTAINED LACERATIONS TO HIS LEFT ARM. A POLICE REPORT WAS FILED. THE VEHICLE WAS INSPECTED BY A DEALER AND THEY ADVISED THAT THE AIR BAGS SHOULD NOT HAVE DEPLOYED
Mileage: 200,000
CATASTROPHIC BRAKE FAILURE ON 2000 MERCURY GRAND MARQUIS. INVOLVED POWER BRAKES, BOOSTER, ABS SYSTEM. CAUSED MINOR INJURIES BUT TOTAL LOSS OF TWO VEHICLES. *TR
Mileage: 59,000
2000 MERCURY GRAND MARQUIS AIR BAGS FAILED TO INFLATE IN AN ACCIDENT. CONSUMER STATES THAT HE WAS INVOLVED IN AN ACCIDENT AND THAT THE AIR BAGS DID NOT INFLATE. CONSUMER SENT A COMPLAINT TO FORD AND NEVER RECEIVED A RESPONSE. *KB
TL*THE CONTACT OWNS A 2000 MERCURY GRAND MARQUIS. WHILE DRIVING 25 MPH, THE CONTACT NOTICED SMOKE, A POIGNANT ODOR, AND SMALL FLAMES SEEPING FROM THE DASHBOARD. HE PULLED OVER, EXITED THE VEHICLE, AND CALLED 911. HE TAMED THE FIRE WITH A FIRE EXTINGUISHER. THE POLICE AND FIRE DEPARTMENTS ARRIVED AND DISCONNECTED THE BATTERY. A POLICE REPORT WAS FILED. THE CONTACT DID NOT NOTIFY A DEALER AND NO REPAIRS WERE MADE. THE CURRENT AND FAILURE MILEAGES WERE 81,210. UPDATED 12-12-07 *BF A CO
Mileage: 81,210
TL* THE CONTACT OWNS A 2000 MERCURY GRAND MARQUIS. WHILE DRIVING AT VARIOUS SPEEDS BETWEEN 5 AND 10 MPH THE VEHICLE ACCELERATED ON ITS OWN AND THE BRAKES WOULD NOT STOP THE VEHICLE. TO STOP THE VEHICLE, THE CONTACT HAD TO PUT THE VEHICLE IN NEUTRAL. THE FAILURE MILEAGE WAS 35,000. THERE WERE NO WARNING INDICATOR LIGHTS ILLUMINATED. THE CURRENT MILEAGE WAS 37,000. THE CONSUMER STATED THAT HE PREVIOUSLY PUT THE CAR IN REVERSE AND IT TOOK OFF HE KEPT BRAKING BUT THE VEHICLE WOULDN'T STOP AN
Mileage: 35,000
VEHICLE EXPERIENCED TIRE BLOW OUT.*MR THE CONSUMER RAN OVER AN OBJECT IN THE ROAD, LOST CONTROL OF THE VEHICLE AND HIT A SEMI TRUCK. *CB *JB
WHILE DRIVING THE CONSUMERS WIFE LOSS CONTROL OF THE STEERING WHEEL AND HIT THE RAILS ON BOTH SIDES. THE VEHICLE HEADED INTO A DITCH ON THE LEFT SIDE, THE CONSUMER YANKED THE WHEEL TO SEND THE VEHICLE STRAIGHT BUT INSTEAD THE WENT ACROSS TWO LANES AND SLAMMED INTO THE MEDIAN. THE DEALER WAS NOTIFIED. THE AIR BAGS DID NOT DEPLOY. AT THE TIME OF THE ACCIDENT, THE CONSUMER WAS WORKING THE ELECTRONIC PASSENGER SEAT CONTROLS AND THE CONSUMER WANTED TO KNOW IF THERE WAS ANY CONNECTION. *AK *S
Mileage: 47,764
WHILE DRIVING THE CONSUMERS WIFE LOSS CONTROL OF THE STEERING WHEEL AND HIT THE RAILS ON BOTH SIDES. THE VEHICLE HEADED INTO A DITCH ON THE LEFT SIDE, THE CONSUMER YANKED THE WHEEL TO SEND THE VEHICLE STRAIGHT BUT INSTEAD THE WENT ACROSS TWO LANES AND SLAMMED INTO THE MEDIAN. THE DEALER WAS NOTIFIED. THE AIR BAGS DID NOT DEPLOY. AT THE TIME OF THE ACCIDENT, THE CONSUMER WAS WORKING THE ELECTRONIC PASSENGER SEAT CONTROLS AND THE CONSUMER WANTED TO KNOW IF THERE WAS ANY CONNECTION. *AK *S
Mileage: 47,764
AFTER PUTTING THE VEHICLE IN PARK AND GETTING OUT OF THE VEHICLE, WITHOUT ANY INDICATION, THE VEHICLE SLIPPED INTO REVERSE. THIS CAUSED THE CONSUMER TO LOSE HER BALANCE AND THE VEHICLE ROLLED OVER HER LEG. *JB PH
CONSUMER NOTICED WHILE TRAVELING ENGINE STARTED SKIPPING CONSUMER PULLED VEHICLE OVER AND NOTICED AN ENGINE FIRE. MANUFACTURE WAS CONTACTED. PLEASE PROVIDE FURTHER INFORMATION. TS
CONSUMER LOST CONTROL AT 35 MPH ON A GRAVEL ROAD, VEHICLE HIT A TREE, THEN BURSTED INTO FLAMES. CONSUMER SUFFERED MINOR HEAD INJURIES, VEHICLE WAS TOTALLED. CAUSE OF FIRE UNKNOWN AT THIS TIME. *AK WHILE DRIVING THE CONSUMER HAD MET ANOTHER DRIVER GOING SOUTH IN THE MIDDLE AND TRIED TO MISS THE OTHER VEHICLE AND LOST CONTROL. THE CONSUMER RAN INTO THE WOODS AND HIT TWO SMALL TREES AND THE VEHICLE THEN CAUGHT FIRE, WHICH STARTED UNDER THE WHEEL OF THE DRIVERS SIDE. THE CONSUMER WENT INTO THE
CONSUMER LOST CONTROL AT 35 MPH ON A GRAVEL ROAD, VEHICLE HIT A TREE, THEN BURSTED INTO FLAMES. CONSUMER SUFFERED MINOR HEAD INJURIES, VEHICLE WAS TOTALLED. CAUSE OF FIRE UNKNOWN AT THIS TIME. *AK WHILE DRIVING THE CONSUMER HAD MET ANOTHER DRIVER GOING SOUTH IN THE MIDDLE AND TRIED TO MISS THE OTHER VEHICLE AND LOST CONTROL. THE CONSUMER RAN INTO THE WOODS AND HIT TWO SMALL TREES AND THE VEHICLE THEN CAUGHT FIRE, WHICH STARTED UNDER THE WHEEL OF THE DRIVERS SIDE. THE CONSUMER WENT INTO THE
WHILE DRIVING 65 MPH STARTED TO CHANGE LANES, AND NOTICED ANOTHER VEHICLE IN SAME LANE, AND SWERVED BACK TO THE RIGHT. AS SOON AS SHE TURNED WHEEL TO RIGHT SHE LOST CONTROL OF VEHICLE, IT WENT ACROSS 2 LANES OF TRAFFIC TO LEFT, AND HIT A TRACTOR TRAILER HEAD-ON . AIRBAGS DID DEPLOY. CONSUMER AND PASSENGER SUSTAINED MINOR INJURIES. CONSUMER STATED IT FELT LIKE VEHICLE WAS ON ICE. PRIOR TO THIS, WHEN DRIVING OVER A BUMP, VEHICLE WAS HARD TO CONTROL. INSURANCE WILL SEND AN INVESTIGATOR, VEHI