2002 MERCURY COUGAR
127 complaints filed with NHTSA.
Complaints by Component
| Component | Count |
|---|---|
| FUEL SYSTEM, GASOLINE | 22 |
| FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP | 16 |
| ENGINE | 9 |
| POWER TRAIN:AUTOMATIC TRANSMISSION | 7 |
| ENGINE AND ENGINE COOLING | 5 |
| AIR BAGS | 4 |
| FUEL/PROPULSION SYSTEM | 4 |
| SUSPENSION | 3 |
| AIR BAGS:FRONTAL | 3 |
| ENGINE AND ENGINE COOLING:ENGINE | 3 |
| ELECTRICAL SYSTEM | 3 |
| VISIBILITY:SUN/MOON ROOF ASSEMBLY | 3 |
| STRUCTURE:BODY | 2 |
| VEHICLE SPEED CONTROL:ACCELERATOR PEDAL | 2 |
| SEAT BELTS:FRONT:BUCKLE ASSEMBLY | 2 |
Recalls (3)
FUEL SYSTEM, GASOLINE
ON CERTAIN PASSENGER VEHICLES, CONTAMINATION OF THE FILTER IN THE FUEL DELIVERY MODULE (FDM) CAN REDUCE, AND EVENTUALLY BLOCK, THE FLOW OF FUEL TO THE ENGINE.
SUSPENSION
FEDERAL MOGUL IS RECALLING 6,903 AFTERMARKET BALL JOINT ASSEMBLIES SHIPPED BETWEEN NOVEMBER 9, 2007 AND MARCH 26, 2008, WHICH MAY HAVE BEEN PACKAGED WITH INCORRECT NUTS. THE PART NUMBERS PACKAGED WITH INCORRECT NUTS ARE: K7147, K7329, K8683, AND 104353. THESE PARTS WERE MADE FOR USE ON THE VARIOUS
SERVICE BRAKES, HYDRAULIC
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE
Recent Complaints
THE CAR WAS PARKED IN MY DRIVEWAY. UPON STARTING THE CAR, AT THE MOMENT I TURNED THE KEY THE DRIVER SEAT AIRBAG DEPLOYED.
Mileage: 125,000
DRIVING ON FREEWAY, CAR NEXT TO ME CAME INTO MY LANE TOWARDS MY CAR, I HIT MY BRAKES RESULTING IN MY VEHICLE SWERVING AND HITTING THE MEDIAN HEAD ON AT HIGH SPEED, AIR BAGS DID NOT DEPLOY UPON IMPACT. *TR
Mileage: 110,000
DRIVING ON FREEWAY, CAR NEXT TO ME CAME INTO MY LANE TOWARDS MY CAR, I HIT MY BRAKES RESULTING IN MY VEHICLE SWERVING AND HITTING THE MEDIAN HEAD ON AT HIGH SPEED, AIR BAGS DID NOT DEPLOY UPON IMPACT. *TR
Mileage: 110,000
TL* THE CONTACT OWNS A 2002 MERCURY COUGAR. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 50 MPH, SHE WAS NOTIFIED BY ANOTHER DRIVER THAT THE FRONT OF THE VEHICLE WAS ENGULFED IN FLAMES. THE CONTACT BEGAN TO COAST ONTO THE EMERGENCY LANE AND REMOVED A CHILD PASSENGER FROM THE VEHICLE HOWEVER, THE VEHICLE STALLED. THERE WERE NO INJURIES DUE TO THE FAILURE. THE FIRE DEPARTMENT WAS CONTACTED AND EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED TO A JUNK FACILITY. THE FAILURE WAS NOT DIAGNOSED TO DET
Mileage: 142,000
TL* THE CONTACT OWNS A 2002 MERCURY COUGAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH IN A DRIVEWAY, THERE WAS A SUDDEN INCREASE IN THE ACCELERATION. THE VEHICLE FAILED TO DECELERATE EVEN AS THE CONTACT APPLIED THE BRAKES. THE CONTACT WAS UNABLE TO CONTROL THE FAILURE AND CRASHED INTO A HOUSE. THE CONTACT SUSTAINED A FRACTURED LEFT WRIST. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE SUSTAINED SEVERE FRONT END DAMAGES. THE VEHICLE WAS TOWED TO A POLICE IMPOUND LOT. THE M
Mileage: 30,000
TL*THE CONTACT OWNS A 2002 MERCURY COUGAR. WHILE DRIVING 30 MPH, THE FRONT PASSENGER SIDE CRASHED INTO A PARKED VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE ROAD CONDITIONS WERE NORMAL. THE VEHICLE WAS DESTROYED AND TOWED. A POLICE REPORT WAS FILED. THE DRIVER WAS TRANSPORTED VIA AMBULANCE TO THE EMERGENCY ROOM. SHE WAS NOT WEARING A SEAT BELT AND SUSTAINED A HEAD INJURY AND RECEIVED STITCHES TO HER LIP. THE CURRENT AND FAILURE MILEAGES WERE 86,000. *UPDATED 12/12/2007 *BF THE CONSUME
Mileage: 86,000
MY DAUGHTER HIT THE BACK OF A SCHOOL BUS IN MAY OF 2006 IN WHICH THE AIR BAGS DID NOT DEPLOY. LAST NIGHT SHE BARELY SCRAPED HER RIM ON A CURB AND BOTH AIR BAGS WENT OFF AND CRACKED THE WINDSHIELD. THIS MUST HAVE BEEN FAULTY AIR BAGS FROM THE START BECAUSE THEY SHOULD HAVE WENT OFF IN THE FRONT END COLLISION SHE HAD, AND SHOULD NOT OF RELEASED WHEN SHE HIT HER RIM ON A CURB. *TR
Mileage: 50,000
I HAVE A 2002 COUGAR WITH 60K MILES AND I'VE ALREADY REPLACED THE FUEL PUMP,POWER STEERING PUMP, AND NOW THE HEATER CORE IS CLOGGED. ALTHOUGH LINCOLN/MERCURY IS THE ONLY ONE TO WORK ON THE CAR, THE WARRANTY WONT COVER A CLOG. THEY WILL COVER A LEAK...BUT NOT A CLOGG. HOW ASININE IS THAT? FIDELITY WARRANTY SERVICE IS A JOKE! *NM
Mileage: 60,000
I HAVE A 2002 COUGAR WITH 60K MILES AND I'VE ALREADY REPLACED THE FUEL PUMP,POWER STEERING PUMP, AND NOW THE HEATER CORE IS CLOGGED. ALTHOUGH LINCOLN/MERCURY IS THE ONLY ONE TO WORK ON THE CAR, THE WARRANTY WONT COVER A CLOG. THEY WILL COVER A LEAK...BUT NOT A CLOGG. HOW ASININE IS THAT? FIDELITY WARRANTY SERVICE IS A JOKE! *NM
Mileage: 60,000
I HAVE A 2002 COUGAR WITH 60K MILES AND I'VE ALREADY REPLACED THE FUEL PUMP,POWER STEERING PUMP, AND NOW THE HEATER CORE IS CLOGGED. ALTHOUGH LINCOLN/MERCURY IS THE ONLY ONE TO WORK ON THE CAR, THE WARRANTY WONT COVER A CLOG. THEY WILL COVER A LEAK...BUT NOT A CLOGG. HOW ASININE IS THAT? FIDELITY WARRANTY SERVICE IS A JOKE! *NM
Mileage: 60,000
I HAVE A 2002 COUGAR WITH 60K MILES AND I'VE ALREADY REPLACED THE FUEL PUMP,POWER STEERING PUMP, AND NOW THE HEATER CORE IS CLOGGED. ALTHOUGH LINCOLN/MERCURY IS THE ONLY ONE TO WORK ON THE CAR, THE WARRANTY WONT COVER A CLOG. THEY WILL COVER A LEAK...BUT NOT A CLOGG. HOW ASININE IS THAT? FIDELITY WARRANTY SERVICE IS A JOKE! *NM
Mileage: 60,000
WHILE DRIVING AT 40 MPH A VEHICLE AHEAD SLAMMED ON THE BRAKES AND CONSUMER HIT THE BRAKES AND THE VEHICLE JUMPED AND ACCELERATED WHICH CAUSED CONSUMER'S VEHICLE TO HIT THE VEHICLE AHEAD. DURING THIS, THE DRIVER SEAT BELT DID NOT RESTRAIN, AND THE AIR BAGS DID NOT DEPLOY.*AK
WHILE DRIVING AT 40 MPH A VEHICLE AHEAD SLAMMED ON THE BRAKES AND CONSUMER HIT THE BRAKES AND THE VEHICLE JUMPED AND ACCELERATED WHICH CAUSED CONSUMER'S VEHICLE TO HIT THE VEHICLE AHEAD. DURING THIS, THE DRIVER SEAT BELT DID NOT RESTRAIN, AND THE AIR BAGS DID NOT DEPLOY.*AK
DURING A FRONTAL COLLISION A AIR BAGS FAILE DTO DEPLOY, RESULTING IN DRIVER SUSTAINING INJURIES. PH...*AK
Mileage: 12,000
CONSUMER DEPRESSED THE BRAKE PEDAL. THE VEHICLE HESITATED TO ACCELERATE, THEN IT ACCELERATED IN FULL THROTTLE. THIS RESULTED IN AN ACCIDENT. PLEASE PROVIDE MORE DETAILS. PH *TS
Mileage: 12,000
WHILE DRIVING WHEEL LOCKS,(WHICH WHEEL UNKNOWN)WHICH CAUSES THE BRAKE PAD TO WEAR ON ONE SIDE BEFORE THE OTHER(SIDE UNKNOWN). PLEASE PROVIDE MORE DETAILS. PH *TS
Mileage: 13,000
ON APPROX. THE 15TH OF MARCH, MY DAUGHTER LOST ALL POWER IN CAR WHILE DRIVING THROUGH LUNCH TRAFFIC IN TOWN AND WAS NEARLY REARENDED BY A PETROLUEM TANKER. WE BROUGHT CAR IN TO DEALERSHIP. THEY RAN A BATTERY TEST AND B/C THAT CAME BACK FINE THEY REFUSED TO DO ANY FURTHER TESTING. SHE WAS HAVING PROBLEMS GETTING THE KEY TO TURN OVER TO START CAR. THEY FIXED THAT PROBLEM AT THE SAME TIME. ON THE 15TH OF MAY, THE CAR CAME OUT OF THE SHOP FOR THE 2ND TIME AFTER IT HAD LOST POWER TWICE ON HER WHILE D
ON APPROX. THE 15TH OF MARCH, MY DAUGHTER LOST ALL POWER IN CAR WHILE DRIVING THROUGH LUNCH TRAFFIC IN TOWN AND WAS NEARLY REARENDED BY A PETROLUEM TANKER. WE BROUGHT CAR IN TO DEALERSHIP. THEY RAN A BATTERY TEST AND B/C THAT CAME BACK FINE THEY REFUSED TO DO ANY FURTHER TESTING. SHE WAS HAVING PROBLEMS GETTING THE KEY TO TURN OVER TO START CAR. THEY FIXED THAT PROBLEM AT THE SAME TIME. ON THE 15TH OF MAY, THE CAR CAME OUT OF THE SHOP FOR THE 2ND TIME AFTER IT HAD LOST POWER TWICE ON HER WHILE D
ON APPROX. THE 15TH OF MARCH, MY DAUGHTER LOST ALL POWER IN CAR WHILE DRIVING THROUGH LUNCH TRAFFIC IN TOWN AND WAS NEARLY REARENDED BY A PETROLUEM TANKER. WE BROUGHT CAR IN TO DEALERSHIP. THEY RAN A BATTERY TEST AND B/C THAT CAME BACK FINE THEY REFUSED TO DO ANY FURTHER TESTING. SHE WAS HAVING PROBLEMS GETTING THE KEY TO TURN OVER TO START CAR. THEY FIXED THAT PROBLEM AT THE SAME TIME. ON THE 15TH OF MAY, THE CAR CAME OUT OF THE SHOP FOR THE 2ND TIME AFTER IT HAD LOST POWER TWICE ON HER WHILE D
ON APPROX. THE 15TH OF MARCH, MY DAUGHTER LOST ALL POWER IN CAR WHILE DRIVING THROUGH LUNCH TRAFFIC IN TOWN AND WAS NEARLY REARENDED BY A PETROLUEM TANKER. WE BROUGHT CAR IN TO DEALERSHIP. THEY RAN A BATTERY TEST AND B/C THAT CAME BACK FINE THEY REFUSED TO DO ANY FURTHER TESTING. SHE WAS HAVING PROBLEMS GETTING THE KEY TO TURN OVER TO START CAR. THEY FIXED THAT PROBLEM AT THE SAME TIME. ON THE 15TH OF MAY, THE CAR CAME OUT OF THE SHOP FOR THE 2ND TIME AFTER IT HAD LOST POWER TWICE ON HER WHILE D