2015 MERCEDES-BENZ S550

58 complaints filed with NHTSA.

58
Complaints
10
Crashes
8
Fires
16
Injuries
0
Deaths

Complaints by Component

ComponentCount
UNKNOWN OR OTHER7
SEAT BELTS6
STRUCTURE:BODY5
ELECTRICAL SYSTEM4
AIR BAGS4
WHEELS4
STEERING3
ENGINE3
VISIBILITY/WIPER2
VISIBILITY:SUN/MOON ROOF ASSEMBLY2
SERVICE BRAKES2
FUEL/PROPULSION SYSTEM2
TIRES2
FORWARD COLLISION AVOIDANCE: DYNAMIC BRAKE SUPPORT/BRAKE ASSIST1
VEHICLE SPEED CONTROL1

Recalls (5)

21V19700019/03/2021

STRUCTURE:BODY:ROOF AND PILLARS

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 C

23V85400015/12/2023

STRUCTURE:BODY:ROOF AND PILLARS

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to t

16V89900014/12/2016

STEERING:ELECTRIC POWER ASSIST SYSTEM

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2013-2015 SL550, 2013-2014 SL63 AMG, 2014-2016 E350, 2014 E350 Cabriolet, E350 Coupe, 2014-2015 S550, 2015 E350 Bluetec, 2015-2016 E400, 2016 E550 Coupe, and Maybach S600 vehicles manufactured August 23, 2012, to August 14, 2015. The a

17V17700014/03/2017

ELECTRICAL SYSTEM:SOFTWARE

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 AMG GT-S, GLC300, CLA250 and GLE300d 4Matic vehicles, 2013 C250, E350 BlueTec and G63 AMG vehicles, 2008-2014 C300 vehicles, 2013-2014 C300 4Matic and ML350 4Matic vehicles, 2009 C350 vehicles, 2014 CLS550, E350 4Matic, E350 Coupe 4Matic, E350

19V78700001/11/2019

COMMUNICATION

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models

Recent Complaints

20230323FireVISIBILITY/WIPER

I'm reporting a problem that can cause the vehicle to catch on fire. During cold temperatures the heated windshield will turn on and the car will catch on fire.

20230323FireUNKNOWN OR OTHER

I'm reporting a problem that can cause the vehicle to catch on fire. During cold temperatures the heated windshield will turn on and the car will catch on fire.

20221102FireENGINE

I drove my 2015 MERCEDES BENZ S550 4MATIC APPROXIMATELY 20 MILES TO WORK, PARKED IN THE PARKING LOT AND ABOUT 30 MINUTES LATER, I WAS ALERTED BY PEMBROKE PINES POLICE (CASE# PPPD22OFF050792) THAT MY CAR WAS BURNING WHEN I GOT TO THE PARKING LOT PEMBROKE PINES FIRE DEPT WAS IN THE PROCESS OF EXTINGUISHING A CATASTROPHIC FIRE IN THE ENGINE COMPARTMENT. THE CAR DROVE PROBLEM FREE TO THAT POINT. NO WARNING LIGHTS, NO SMOKE, NO SMELL, NO LEAK.THE CAR WAS IN EXCELLENT CONDITION PRIOR TO THE FIRE WITH

20221102FireFUEL/PROPULSION SYSTEM

I drove my 2015 MERCEDES BENZ S550 4MATIC APPROXIMATELY 20 MILES TO WORK, PARKED IN THE PARKING LOT AND ABOUT 30 MINUTES LATER, I WAS ALERTED BY PEMBROKE PINES POLICE (CASE# PPPD22OFF050792) THAT MY CAR WAS BURNING WHEN I GOT TO THE PARKING LOT PEMBROKE PINES FIRE DEPT WAS IN THE PROCESS OF EXTINGUISHING A CATASTROPHIC FIRE IN THE ENGINE COMPARTMENT. THE CAR DROVE PROBLEM FREE TO THAT POINT. NO WARNING LIGHTS, NO SMOKE, NO SMELL, NO LEAK.THE CAR WAS IN EXCELLENT CONDITION PRIOR TO THE FIRE WITH

20221102FireELECTRICAL SYSTEM

I drove my 2015 MERCEDES BENZ S550 4MATIC APPROXIMATELY 20 MILES TO WORK, PARKED IN THE PARKING LOT AND ABOUT 30 MINUTES LATER, I WAS ALERTED BY PEMBROKE PINES POLICE (CASE# PPPD22OFF050792) THAT MY CAR WAS BURNING WHEN I GOT TO THE PARKING LOT PEMBROKE PINES FIRE DEPT WAS IN THE PROCESS OF EXTINGUISHING A CATASTROPHIC FIRE IN THE ENGINE COMPARTMENT. THE CAR DROVE PROBLEM FREE TO THAT POINT. NO WARNING LIGHTS, NO SMOKE, NO SMELL, NO LEAK.THE CAR WAS IN EXCELLENT CONDITION PRIOR TO THE FIRE WITH

20200413FireELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ S550. THE CONTACT STATED WHILE DRIVING 40 MPH, HE STARTED TO SMELL BURNING BRAKE PAD ODOR INSIDE OF THE CAB OF THE VEHICLE. THE CONTACT STATED THE PARK BRAKE MALFUNCTION WARNING MESSAGE WAS ILLUMINATED. THE CONTACT WAS ABLE TO PARK AT A NEAR CAR WASH PARKING LOT AND WHEN EXITING THE VEHICLE, HE SAW SMOKE AND FIRE NEAR THE REAR DRIVER CALIPER. THE CONTACT STATED AN EMPLOYEE FROM THE CAR WASH WAS ABLE TO EXTINGUISH THE FIRE. THE FIRE OR POLICE DEPARTMENT W

Mileage: 24,387

20200413FirePOWER TRAIN

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ S550. THE CONTACT STATED WHILE DRIVING 40 MPH, HE STARTED TO SMELL BURNING BRAKE PAD ODOR INSIDE OF THE CAB OF THE VEHICLE. THE CONTACT STATED THE PARK BRAKE MALFUNCTION WARNING MESSAGE WAS ILLUMINATED. THE CONTACT WAS ABLE TO PARK AT A NEAR CAR WASH PARKING LOT AND WHEN EXITING THE VEHICLE, HE SAW SMOKE AND FIRE NEAR THE REAR DRIVER CALIPER. THE CONTACT STATED AN EMPLOYEE FROM THE CAR WASH WAS ABLE TO EXTINGUISH THE FIRE. THE FIRE OR POLICE DEPARTMENT W

Mileage: 24,387

20200413FireSERVICE BRAKES

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ S550. THE CONTACT STATED WHILE DRIVING 40 MPH, HE STARTED TO SMELL BURNING BRAKE PAD ODOR INSIDE OF THE CAB OF THE VEHICLE. THE CONTACT STATED THE PARK BRAKE MALFUNCTION WARNING MESSAGE WAS ILLUMINATED. THE CONTACT WAS ABLE TO PARK AT A NEAR CAR WASH PARKING LOT AND WHEN EXITING THE VEHICLE, HE SAW SMOKE AND FIRE NEAR THE REAR DRIVER CALIPER. THE CONTACT STATED AN EMPLOYEE FROM THE CAR WASH WAS ABLE TO EXTINGUISH THE FIRE. THE FIRE OR POLICE DEPARTMENT W

Mileage: 24,387

20200109CrashAIR BAGS

MY WIFE WAS DRIVING MY 2015 MERCEDES BENZ S-550 ON THE 14TH OF AUGUST, 2019. SHE HAD STOPPED AT A RED LIGHT AND WHEN IT TURNED GREEN CROSSED A 6 LANE INTERSECTION. SHE WAS MOVING THROUGH THE INTERSECTION WHEN SHE WAS HIT BY A VW PASSET WHO RAN THE RED LIGHT AT AN ESTIMATED 40 TO 50 MPH. THE PASSET HIT DEAD CENTER ON THE B PILLAR BETWEEN THE DOORS ON THE PASSENGER SIDE OF THE MERCEDES. ALL AIR CURTAINS AND A REAR SEAT AIR BAG DEPLOYED ON THE UNOCCUPIED PASSENGER SIDE OF THE CAR, NONE DEPLOYED

20200109CrashSTRUCTURE:BODY

MY WIFE WAS DRIVING MY 2015 MERCEDES BENZ S-550 ON THE 14TH OF AUGUST, 2019. SHE HAD STOPPED AT A RED LIGHT AND WHEN IT TURNED GREEN CROSSED A 6 LANE INTERSECTION. SHE WAS MOVING THROUGH THE INTERSECTION WHEN SHE WAS HIT BY A VW PASSET WHO RAN THE RED LIGHT AT AN ESTIMATED 40 TO 50 MPH. THE PASSET HIT DEAD CENTER ON THE B PILLAR BETWEEN THE DOORS ON THE PASSENGER SIDE OF THE MERCEDES. ALL AIR CURTAINS AND A REAR SEAT AIR BAG DEPLOYED ON THE UNOCCUPIED PASSENGER SIDE OF THE CAR, NONE DEPLOYED

20200109CrashSEAT BELTS

MY WIFE WAS DRIVING MY 2015 MERCEDES BENZ S-550 ON THE 14TH OF AUGUST, 2019. SHE HAD STOPPED AT A RED LIGHT AND WHEN IT TURNED GREEN CROSSED A 6 LANE INTERSECTION. SHE WAS MOVING THROUGH THE INTERSECTION WHEN SHE WAS HIT BY A VW PASSET WHO RAN THE RED LIGHT AT AN ESTIMATED 40 TO 50 MPH. THE PASSET HIT DEAD CENTER ON THE B PILLAR BETWEEN THE DOORS ON THE PASSENGER SIDE OF THE MERCEDES. ALL AIR CURTAINS AND A REAR SEAT AIR BAG DEPLOYED ON THE UNOCCUPIED PASSENGER SIDE OF THE CAR, NONE DEPLOYED

20180328CrashELECTRICAL SYSTEM

2015 MERCEDES BENZ S-550. CONSUMER WRITES IN REGARDS TO VEHICLE SECURITY SYSTEMS MECHANICAL AND ELECTRICAL FAILURE ACCIDENT. *SMD *TR

20180328CrashSERVICE BRAKES

2015 MERCEDES BENZ S-550. CONSUMER WRITES IN REGARDS TO VEHICLE SECURITY SYSTEMS MECHANICAL AND ELECTRICAL FAILURE ACCIDENT. *SMD *TR

20180301CrashAIR BAGS

TL* THE CONTACT OWNS A 2015 MERCEDES BENZ S550. WHILE DRIVING AT 40 MPH, THE CONTACT WAS INVOLVED IN A FRONT END COLLISION WITH ANOTHER VEHICLE. THE AIR BAGS PARTIALLY DEPLOYED AND THE SEAT BELT DID NOT TIGHTEN. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED BULGING DISC AND SEVERE NERVE DAMAGE TO THE LEFT HAND AND LEGS. THE CONTACT WAS RECOMMENDED TO HAVE SURGERY FOR THE NERVE DAMAGE. THE CONTACT'S MOTHER SUFFERED BRUISING AND A CONCUSSION. BOTH OCCUPANTS RECEIVED MEDICAL ATTENTION. THE VEHIC

Mileage: 11,000

20180301CrashSEAT BELTS

TL* THE CONTACT OWNS A 2015 MERCEDES BENZ S550. WHILE DRIVING AT 40 MPH, THE CONTACT WAS INVOLVED IN A FRONT END COLLISION WITH ANOTHER VEHICLE. THE AIR BAGS PARTIALLY DEPLOYED AND THE SEAT BELT DID NOT TIGHTEN. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED BULGING DISC AND SEVERE NERVE DAMAGE TO THE LEFT HAND AND LEGS. THE CONTACT WAS RECOMMENDED TO HAVE SURGERY FOR THE NERVE DAMAGE. THE CONTACT'S MOTHER SUFFERED BRUISING AND A CONCUSSION. BOTH OCCUPANTS RECEIVED MEDICAL ATTENTION. THE VEHIC

Mileage: 11,000

20170720STRUCTURE:BODY

TL* THE CONTACT OWNS A 2015 MERCEDES BENZ S550. THE CONTACT STATED WHILE THE VEHICLE WAS OPERATED ON THE HIGHWAY, ANOTHER DRIVER LOST CONTROL OF THE VEHICLE AND ALMOST CAUSED A SIDE IMPACT ACCIDENT. THE CONTACT PULLED THE VEHICLE INTO THE MEDIAN. WHEN THE VEHICLE WAS DRIVEN BACK OVER TO THE HIGHWAY, THE FORCE CAUSED THE CONTACT'S WIFE TO HIT THE DOOR AND IT OPENED. THE CONTACT WAS ABLE TO BRING TO THE VEHICLE TO THE SIDE OF THE ROAD AND GET THE DOOR CLOSED. THE VEHICLE WAS TAKEN TO THE SMAIL MER

Mileage: 4,500

20170720STRUCTURE:BODY:DOOR

TL* THE CONTACT OWNS A 2015 MERCEDES BENZ S550. THE CONTACT STATED WHILE THE VEHICLE WAS OPERATED ON THE HIGHWAY, ANOTHER DRIVER LOST CONTROL OF THE VEHICLE AND ALMOST CAUSED A SIDE IMPACT ACCIDENT. THE CONTACT PULLED THE VEHICLE INTO THE MEDIAN. WHEN THE VEHICLE WAS DRIVEN BACK OVER TO THE HIGHWAY, THE FORCE CAUSED THE CONTACT'S WIFE TO HIT THE DOOR AND IT OPENED. THE CONTACT WAS ABLE TO BRING TO THE VEHICLE TO THE SIDE OF THE ROAD AND GET THE DOOR CLOSED. THE VEHICLE WAS TAKEN TO THE SMAIL MER

Mileage: 4,500

20150506VISIBILITY:SUN/MOON ROOF ASSEMBLY

DRIVING ON THE FREEWAY AND HEARD A LOUD SOUND. THE GLASS ON THE SUNROOF EXPLODED AND BROKE OFF IN CHUNKS HITTING DRIVER REPEATEDLY UNTIL APPROXIMATELY 80% OF THE GLASS COLLAPSED. GLASS SHARDS CUT DRIVER. MBWORLD SHOWS SIMILAR INCIDENTS TO OTHER MERCEDES-BENZ VEHICLES. MERCEDES-BENZ AUTOBAHN BELMONT, CA AND MERCEDES BENZ (CORPORATE NJ) WOULD NOT COVER UNDER WARRANTY OR ADMIT DEFECT. SEE SAMPLE OF POSTINGS: HTTP://MBWORLD.ORG/FORUMS/E-CLASS-W212/405329-2011-E350-EXPLODING-SUNROOF.HTML HTTP

Mileage: 150

20150311CrashAIR BAGS

NEW VEHICLE (FROM MERCEDES OF ENCINO) WAS BEING DRIVEN IN A TEST DRIVE. EB ON BURBANK BL-SPEED LIMIT 50MPH--IN CENTER LANE OF 3 EB- MBZ SALESMAN REACHED ACROSS DRIVER AND SET CRUISE AT 40MPH AND ENCOURAGED DRIVER TO TEST THE COLLISION PREVENTION SYSTEM---TRAFFIC AHEAD WAS STOPPED AT LIGHT---SALESMAN CONTINUED TO TELL DRIVER TO NOT APPLY BRAKES--DRIVER DID NOT APPLY BRAKES---COLLISION AVOIDANCE SYSTEM FAILED--SEAT BELT TENSIONERS FAILED---AIR BAGS DID NOT DEPLOY WHEN S550 COLLIDED WITH REAR OF S

20150311CrashELECTRICAL SYSTEM

NEW VEHICLE (FROM MERCEDES OF ENCINO) WAS BEING DRIVEN IN A TEST DRIVE. EB ON BURBANK BL-SPEED LIMIT 50MPH--IN CENTER LANE OF 3 EB- MBZ SALESMAN REACHED ACROSS DRIVER AND SET CRUISE AT 40MPH AND ENCOURAGED DRIVER TO TEST THE COLLISION PREVENTION SYSTEM---TRAFFIC AHEAD WAS STOPPED AT LIGHT---SALESMAN CONTINUED TO TELL DRIVER TO NOT APPLY BRAKES--DRIVER DID NOT APPLY BRAKES---COLLISION AVOIDANCE SYSTEM FAILED--SEAT BELT TENSIONERS FAILED---AIR BAGS DID NOT DEPLOY WHEN S550 COLLIDED WITH REAR OF S