2003 MERCEDES-BENZ ML320
31 complaints filed with NHTSA.
Complaints by Component
| Component | Count |
|---|---|
| SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER | 6 |
| STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS | 3 |
| VEHICLE SPEED CONTROL | 3 |
| ELECTRICAL SYSTEM | 2 |
| STEERING | 2 |
| SERVICE BRAKES | 2 |
| ELECTRONIC STABILITY CONTROL (ESC) | 2 |
| SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP | 1 |
| VEHICLE SPEED CONTROL:ACCELERATOR PEDAL | 1 |
| FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM | 1 |
| AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE | 1 |
| POWER TRAIN:AUTOMATIC TRANSMISSION | 1 |
| STEERING:RACK AND PINION | 1 |
| STEERING:GEAR BOX (OTHER THAN RACK AND PINION) | 1 |
| POWER TRAIN | 1 |
Recent Complaints
TL* THE CONTACT OWNS A 2003 MERCEDES BENZ ML320. WHILE DRIVING APPROXIMATELY 40 MPH, THE BRAKES WERE ENGAGED NUMEROUS TIMES BEFORE THERE WAS A REDUCTION IN THE SPEED. THE CONTACT SMELLED AN UNUSUAL ODOR INSIDE OF THE VEHICLE. IN ADDITION, ON SEPARATE OCCASIONS A BURNING ODOR OF BRAKES EMITTED THROUGHOUT THE VEHICLE WHILE DRIVING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO WAS UNABLE TO DETECT A PROBLEM. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 30,0
Mileage: 30,000
THE HEATED SEAT IN MY 2003 MERCEDES ML320 BURNED THROUGH MY LEATHER SEATS AND LEAVING A SMALL MARK ON MY LEFT THIGH. MY INJURY HEALED; HOWEVER, THERE IS STILL A BURNT MARK ON MY SEAT. AFTER EXPLAINING IT TO MERCEDES AND MY EXTENDED WARRANTY SERVICE, BOTH DECIDED TO HELP ME STATING IT WAS A COSMETIC DEFECT. NOW I'M STUCK WITH A DRIVER SIDE SEAT THAT HAS 3 CM HOLE IN IT ALONG WITH HEATED SEATS THAT MERCEDES SUGGEST THAT I SHOULD NEVER TURN ON, EVEN THOUGH I PAID EXTRA FOR IT. *JB
DRIVER'S SEAT HEATER SHORTED OUT WHILE VEHICLE WAS BEING DRIVEN. THE EVENT OCURRED SO QUICKLY AND WAS SO SEVERE THAT IT BURNED THROUGH THE LEATHER SEAT UPHOLSTERY AND A VERY HEAVY PAIR OF DENIM JEANS I WAS WEARING ALMOST IMEDIATELY AND UNEXPECTEDLY. THE CONSEQUENCES ARE PRETTY MUCH OBVIOUS AND COULD RANGE FROM SEVERE BURNS, TO THE VEHICLE BURNING TO CAUSING A SERIOUS ACCIDENT BECAUSE OF THE SPONTANEOUS HAPPENING. NO RESPONSE FROM MERCEDES BENZ TO DATE.*AK
Mileage: 22,600
WHILE DRIVING DRIVER'S HEATED SEAT CAUGHT ON FIRE. MANUFACTURER OFFERED TO REPLACE THE VEHICLE WITH A NEWER MODEL.*AK
Mileage: 17,000
WHILE PARKING VEHICLE ACCELERATED. CONSUMER APPLIED THE BRAKE PEDAL BUT THE BRAKES FAILED. THIS CAUSED CONSUMER'S VEHICLE TO COLLIDE WITH THE VEHICLE IN FRONT. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE CAUSE HAD NOT BEEN DETERMINED. *AK
WHILE PARKING VEHICLE ACCELERATED. CONSUMER APPLIED THE BRAKE PEDAL BUT THE BRAKES FAILED. THIS CAUSED CONSUMER'S VEHICLE TO COLLIDE WITH THE VEHICLE IN FRONT. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE CAUSE HAD NOT BEEN DETERMINED. *AK
WHILE DRIVING THE VEHICLE HEATED SEATS CAUSED SECOND DEGREE BURNS TO THE DRIVER'S BOTTOM. THERE WAS NO DAMAGE TO THE VEHICLE'S SEAT. THIS PROBLEM ALSO CAUSE SOME REDNESS TO ANOTHER DRIVER'S BOTTOM. *NM AFTER VISITING DOCTOR FOR TREATMENT OF BURNS, TOOK VEHICLE TO DEALER THE SAME WEEK. WAS INFORMED BY THREE DIFFERENT MECHANIC'S PROBLEM COULD NOT BE FOUND OR RESOLVED. "PICTURES ENCLOSED" THE VEHICLE SEATS WERE HEATED.
Mileage: 14,500
THE HEATED PASSENGER SEAT OVER HEATED AND BURNED A HOLE ON THE FAR RIGHT EDGE OF THE LEATHER CAPTAIN SEAT.*JB
Mileage: 18,000