2021 MERCEDES-BENZ GLS450
41 complaints filed with NHTSA.
Complaints by Component
| Component | Count |
|---|---|
| ELECTRICAL SYSTEM | 13 |
| UNKNOWN OR OTHER | 8 |
| ENGINE | 3 |
| SEATS | 2 |
| FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL:SOFTWARE | 1 |
| VEHICLE SPEED CONTROL | 1 |
| LANE DEPARTURE: LANE KEEP: STEERING ASSIST | 1 |
| POWER TRAIN | 1 |
| ELECTRICAL SYSTEM:12V/24V/48V BATTERY | 1 |
| TIRES | 1 |
| LANE DEPARTURE: BLIND SPOT DETECTION | 1 |
| FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL | 1 |
| LANE DEPARTURE: WARNING | 1 |
| LANE DEPARTURE: ASSIST | 1 |
| STRUCTURE:BODY:DOOR | 1 |
Recalls (12)
SEATS:MID/REAR ASSEMBLY
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 AMG GLS63, 2020-2022 GLS450 and GLS580 vehicles. Due to a manufacturing error, the locks on the third-row seatbacks may fail in the event of a crash.
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 C-Class, E-Class, S-Class, CLS, SL, GT, GLC, GLE, GLS, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, which can result in a loss of drive power.
VISIBILITY:GLASS, SIDE/REAR
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2021 GLE 350, GLE 580, GLS 450, GLS 580, AMG GLE 53, AMG GLE 63 S, and AMG GLS 63 S vehicles. The rear window may be insufficiently bonded to the tailgate, which could allow the rear glass to detach.
ELECTRICAL SYSTEM:SOFTWARE
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model de
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 GLE350, GLE450, GLS450, GLS580, 2021 AMG GLE53, AMG GLE63, Maybach GLS600, AMG GLS63, and 2020 GLE580 vehicles. The air conditioner drain hoses may have been incorrectly installed, causing water to drain into the passenger compartment.
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2023 GLE 450 and GLS 450 vehicles. The transmission may not fully downshift in certain conditions, causing the engine to stall.
ELECTRICAL SYSTEM:WIRING
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 GLE 350, 2020-2024 GLE 450, 2020-2023 GLS 580, GLE 580, 2019-2023 GLS 450, 2021-2023 Maybach GLS 600, AMG GLS 63, 2021-2024 AMG GLE 53, AMG GLE 53 Coupe, and AMG GLE 63 S vehicles. A 48-Volt ground connection under the passenger seat may
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 CLA-Class, GLE/GLS-Class, A-Class, E-Class, E-Class Coupe and Convertible, GLA/GLB-Class, GLC-Class, CLS-Class, and AMG GT-Class 4-door Coupe vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The MBUX m
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 CLA250, CLA250 4MATIC and CLA35 AMG 4MATIC, 2020-2021 GLE350, GLE350 4MATIC, GLE450 4MATIC, GLS450 4MATIC and GLS580 4MATIC and 2021 GLE53 AMG Coupe, GLE63S AMG 4MATIC, GLS63 AMG 4MATIC and Maybach GLS600 4MATIC vehicles. The instrument clus
STRUCTURE:BODY
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2022 GLE350, GLE450, GLS450, 2021-2022 AMG GLE53, 2020-2021 GLE580, GLS580, and 2021 GLE400e, AMG GLS63, AMG GLE63 S, and Maybach GLS600 vehicles. Due to a manufacturing error, the rear door window trim bars may detach.
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2022 GLE450, GLS450, 2021-2022 AMG GLE53, 2020-2021 GLE580, GLS580, 2021 AMG GLE63, Maybach GLS600 and AMG GLS63 vehicles. A ground cable bolt for the 48V ground connection under the front passenger seat may not be secured properly, which can
ELECTRICAL SYSTEM:SOFTWARE
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle mod
Recent Complaints
Both rear wheels on this vehicle have developed cracks which leads to tire pressure loss. Apparently, this is a common issue with Mercedes' heavier vehicles like the GLS and S series sedans. To be clear, I did not hit anything. I did not do any unusual driving. Both rear tires are fine. While you expect that certain components on a vehicle will have problems, it is also reasonable to expect that wheels will not crack prematuraly. Mercedes is aware of the problems. They were named in a
On [XXX], I was heading home from work traveling [XXX] on [XXX] through Atlanta's usual heavy traffic. I smelled smoke inside my car and saw fire flames coming from under my passenger seat. My initial reaction was to try to put the fire out with my hat without burning myself. Also, I had to try to navigate across multiple lanes of traffic without hitting anyone and avoiding anyone hitting me. Safely, i reached the side of the interstate and exited the vehicle. As I stood from afar watching
On [XXX], I was heading home from work traveling [XXX] on [XXX] through Atlanta's usual heavy traffic. I smelled smoke inside my car and saw fire flames coming from under my passenger seat. My initial reaction was to try to put the fire out with my hat without burning myself. Also, I had to try to navigate across multiple lanes of traffic without hitting anyone and avoiding anyone hitting me. Safely, i reached the side of the interstate and exited the vehicle. As I stood from afar watching
System malfunctioned detail: 48v battery malfunction, 12v battery malfunction. Safety concern: I was driving on [XXX] , the battery malfunction warning suddenly pop up, and I couldn't accelerate my car beyond 30 MPH, my whole family were on the car during that time. it's life threatening issue needs to be addressed. Luckily we managed to pull over to a safe border way. It's first time I encountered this issue, but on [XXX] , seems like many people encountered it. Dealer is inspecting the is
Vehicle has just over 31k miles. ON multiple occasions, the vehicle randomly shuts off and displays a 48 volt battery error on the screen followed by a check engine light. This has happened in the middle of a busy intersection and at 75mph on the interstate. Each time it does this, I have taken it to a Mercedes dealer for repair/troubleshooting. THey perform the Mercedes required steps to repair the known issue and each time the issue persists. The car has been at a dealership for almost a combi
I was driving only 30mph through my suburban neighborhood bringing my kids to school in the morning when a loud shotgun sound hit my car causing me to be distracted and distraught. My entire sunroof had exploded on me for no reason. Mercedes is currently undergoing a class action lawsuit for this. But since it is not completely yet, Iâm being told I need to pay $3700 out of pocket for the default damages and servals days without a vehicle.
Vehicle was purchased pre-owned. Mercedes Me is still associated with previous owner. Mercedes unable to remove association at dealership or on the phone. I can provide bill of sale and identification. Previous owner can remote start, track and control the vehicle I own. This presents a clear and obvious security and safety issue. I am not prepared to drive to *another* dealership and ask *again* to get this done. I own the car and the previous owner can do whatever they like with it. Unacc
Vehicle was purchased pre-owned. Mercedes Me is still associated with previous owner. Mercedes unable to remove association at dealership or on the phone. I can provide bill of sale and identification. Previous owner can remote start, track and control the vehicle I own. This presents a clear and obvious security and safety issue. I am not prepared to drive to *another* dealership and ask *again* to get this done. I own the car and the previous owner can do whatever they like with it. Unacc
1. Unknown, smoke started coming from under the passenger side seat, car is a complete loss. 2. Smoke damaged my lungs, there was a large amount of exploding glass, and it could have led to a structure fire. 3. Not applicable 4. In process, but it was recalled for this issue 5. No
1. Unknown, smoke started coming from under the passenger side seat, car is a complete loss. 2. Smoke damaged my lungs, there was a large amount of exploding glass, and it could have led to a structure fire. 3. Not applicable 4. In process, but it was recalled for this issue 5. No
Cluster Information Display Black out on and off. Cannot see speedometer and headup display also turns off. Problem occured 5/13/22, 6/17/22, and 6/13/23. Problem is still not fixed after going to mechanic 3 times. 7/16/24 went in to mechanic again for the same problem but mechanic concluded that there are no further solution possible to fix this problem. When the problem occurs, the cluster information display is blacked out for about 3 to 4 hours, and only fixed when 1 or 2 days are fixed. It
I was driving and all of a sudden. The car felt like it was swirling left and right and I was trying my best to straighten the steering wheel, but it felt like I had no control of the car. I eventually hit the median on the road and while all this was happen my dashboard was flashing with all the lights, but my eyes were on the road trying to fix the steering wheel so I donât know exactly what light was on. When I hit the median, I was finally able to regain full control of the car. It kind
We accepted delivery of our brand new vehicle in May 2021 from the dealer. In July 2021, the vehicle became completely disabled due to failure of the 48 volt battery. In October 2021, the dealer replaced 48 volt battery failed again causing the vehicle to become completely disabled. In December 2023, our 3rd replacement 48 volt battery failed. Each time the vehicle is out of service for a week or longer. The dealer is not providing any information about what may be causing the failures. Vehicle
The contact owns a 2021 Mercedes-Benz GLS450. The contact received notification of 23V445000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time to for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool showed no open recall.
Wipers - I have had repeated issues with the windshield wipers on this vehicle. I have taken it to the dealership 3 times and I have not gotten a satisfactory solution to the issue. The wipers skip across the windshield making intermittent wipers distracting. The dealer's service manager said this is a known issue caused by the OEM wiper blades. I've also been told they can't recommend a solution. AC - The AC in my 2021 GLS 450 smells like moldy socks which makes me suspect there is some build
The contact owns a 2021 Mercedes-Benz GLS450. The contact stated while driving 40 MPH, the vehicle in front made a sudden stop, causing the contact to make a sudden stop, causing the contactâs children to fall out the seats. The contact notice that the third-row buckle latch had malfunctioned. The vehicle was taken to the dealer and the third-row driverâs side latch was replaced. On another occasion while driving 40 MPH, the contact heard squeaking noise coming from the rear of the vehicle.
Mileage: 25,000
My Mercedes has the automatic doors that close. I was closing the driver door with my back to the door and felt my thumb get caught in the drivers door. I attempted to remove it but, could not remove it. I had to watch the door slowly close and seal/crush with my finger smashed within the door. My wife helped me open the door and the top of my finger was smashed, as my wife said, like [XXX]. I went to the emergency room in St Petersburg Florida and as diagnosed with an acute non-displaced fra
My Mercedes has the automatic doors that close. I was closing the driver door with my back to the door and felt my thumb get caught in the drivers door. I attempted to remove it but, could not remove it. I had to watch the door slowly close and seal/crush with my finger smashed within the door. My wife helped me open the door and the top of my finger was smashed, as my wife said, like [XXX]. I went to the emergency room in St Petersburg Florida and as diagnosed with an acute non-displaced fra
Mercedes has launch a Campaign Nr 2022010001 Campaign Desc: 21P0699002 in which will retrofit augmented reality camera in 1147 vehicle model year 2021-2022 . My car came without this camera due to the chip shortage during the COVID . I contacted Mercedes Benc USA and the rep told me to contact NHTSA in order to add my car as a part of this Campaign in order to repair this safety future on my car. This camera affect Lane keeping assistance and Lane Departure
Mercedes has launch a Campaign Nr 2022010001 Campaign Desc: 21P0699002 in which will retrofit augmented reality camera in 1147 vehicle model year 2021-2022 . My car came without this camera due to the chip shortage during the COVID . I contacted Mercedes Benc USA and the rep told me to contact NHTSA in order to add my car as a part of this Campaign in order to repair this safety future on my car. This camera affect Lane keeping assistance and Lane Departure