2019 MERCEDES-BENZ GLS450
7 complaints filed with NHTSA.
Complaints by Component
| Component | Count |
|---|---|
| ENGINE | 1 |
| ELECTRICAL SYSTEM:12V/24V/48V BATTERY | 1 |
| SERVICE BRAKES | 1 |
| VEHICLE SPEED CONTROL | 1 |
| UNKNOWN OR OTHER | 1 |
| AIR BAGS | 1 |
| FUEL SYSTEM, GASOLINE | 1 |
Recalls (2)
ELECTRICAL SYSTEM:SOFTWARE
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model de
ELECTRICAL SYSTEM:SOFTWARE
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle mod
Recent Complaints
TL* THE CONTACT OWNED A 2019 MERCEDES-BENZ GLS450. THE CONTACT STATED WHILE HIS WIFE WAS DRIVING 25 MPH, THE VEHICLE CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER AND FRONT PASSENGER SUSTAINED INJURIES TO THE HEAD HOWEVER, MEDICAL ATTENTION WAS NOT SOUGHT. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT AUTO BODY SHOP. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAIL
Mileage: 15,000
TL* THE CONTACT OWNED A 2019 MERCEDES-BENZ GLS450. THE CONTACT STATED WHILE HIS WIFE WAS DRIVING 25 MPH, THE VEHICLE CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER AND FRONT PASSENGER SUSTAINED INJURIES TO THE HEAD HOWEVER, MEDICAL ATTENTION WAS NOT SOUGHT. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT AUTO BODY SHOP. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAIL
Mileage: 15,000
I WAS DRIVING ON THE FREEWAY AND MY WINDSHIELD EXPLODED.
Mileage: 4,500
MERCEDES BENZ HAS GROSSLY MIS-REPRESENTED THE ACTIVE BRAKE SYSTEM FEATURE. THE OWNERS MANUAL LEAVES OUT A KEY ELEMENT, WHICH IS THAT THE DRIVERS FOOT NEEDS TO BE OFF THE PEDAL FOR THE FEATURE TO ACTIVATE. I.E. THE FEATURE WILL ONLY WORK WHEN THE DRIVER IS NOT PRESSING THE ACCELERATOR. THIS IS A CRITICAL FEATURE AND ONE THEY SHOULDN'T OMIT. I EXPECT THE THE AUTO BRAKE TO COME INTO EFFECT WHEN I'M APPROACHING A CAR IN FRONT OF ME AT A A PACE THAT WILL LEAD TO A COLLISION. BUT IT DOESN'T WOR
MERCEDES BENZ HAS GROSSLY MIS-REPRESENTED THE ACTIVE BRAKE SYSTEM FEATURE. THE OWNERS MANUAL LEAVES OUT A KEY ELEMENT, WHICH IS THAT THE DRIVERS FOOT NEEDS TO BE OFF THE PEDAL FOR THE FEATURE TO ACTIVATE. I.E. THE FEATURE WILL ONLY WORK WHEN THE DRIVER IS NOT PRESSING THE ACCELERATOR. THIS IS A CRITICAL FEATURE AND ONE THEY SHOULDN'T OMIT. I EXPECT THE THE AUTO BRAKE TO COME INTO EFFECT WHEN I'M APPROACHING A CAR IN FRONT OF ME AT A A PACE THAT WILL LEAD TO A COLLISION. BUT IT DOESN'T WOR
DRIVING ON FREEWAY AT ̃75MPH TOWARD 202 W ARIZONA FREEWAY, DASHBOARD SHOWED A "ENGINE MALFUNCTION + 48 V BATTERY SEE OPERATOR'S MANUAL:. 1 MINUTE LATER ANOTHER ERROR ON SCREEN SAYING, COOLANT OFF TURN ENGINE OFF. THEN THE CAR LOST THE POWER IN THE MIDDLE LANE OFF FREEWAY. LUCKILY NO CARS BEHIND US. CAR IN SERVICE AT MERCEDES DEALER IN CHANDLER AZ
Mileage: 13,000
DRIVING ON FREEWAY AT ̃75MPH TOWARD 202 W ARIZONA FREEWAY, DASHBOARD SHOWED A "ENGINE MALFUNCTION + 48 V BATTERY SEE OPERATOR'S MANUAL:. 1 MINUTE LATER ANOTHER ERROR ON SCREEN SAYING, COOLANT OFF TURN ENGINE OFF. THEN THE CAR LOST THE POWER IN THE MIDDLE LANE OFF FREEWAY. LUCKILY NO CARS BEHIND US. CAR IN SERVICE AT MERCEDES DEALER IN CHANDLER AZ
Mileage: 13,000