2014 MERCEDES-BENZ GLK350

Rear powered tailgate closes by itself. There is no warning. It closes VERY rapidly. This hit me in the head, but I am mostly concerned with others, such as elderly people and children. It could easily cause a concussion, or worse. I have contacted MBUSA advocacy at 1-800-222-0100 three times. I was told all three times that I would be contacted back within 24-48 hours (business days) regarding this safety issue. It has now been two weeks, and I have not received anything such as a return

The lift gate has an automatic open feature like many vehicles. When you press the handle or use the remote control to open the rear lift gate, the gate opens all the way. After some time (5 - 30 seconds), the gate slams suddenly either to half way open, or slams completely shut on its own. This is especially dangerous when a person is under the gate getting something out of the trunk, and the heavy metal gate suddenly slams on to their head.

IN DECEMBER 2019 I WAS ON THE EXPRESSWAY AND THE TRAFFIC WAS BUMPER TO BUMPER. I WAS DRIVING BEHIND A LADY AND WHEN SHE STOPPED I WENT TO PUT MY FEET ON THE BRAKES AND THE BRAKES WENT TO THE FLOOR AND MY CAR HIT HER. I HAD MY CAR REPAIRED OF COURSE AND PAID MY DEDUCTIBLE. MY CAR WAS DRIVING PRETTY REGULAR AFTER BEING REPAIRED. THEN IN AUGUST 2020 THE SAME THING HAPPENED AGAIN. I WAS DRIVING TO GET ON THE EXPRESSWAY AND AS I WAS ENTERING THE EXPRESSWAY AS I BEGIN TO STOP BECAUSE A CAR WAS IN FRO

Mileage: 74,000

TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ GLK350. THE CONTACT STATED THAT A WARNING LIGHT INDICATED A DANGER OF THE VEHICLE ROLLING OVER. THE CONTACT APPLIED THE ACCELERATOR PEDAL WHILE IN REVERSE, BUT IT DID NOT RESPOND AND THE WARNING LIGHT FLASHED. SUDDENLY, THE VEHICLE REVERSED AND CRASHED INTO THE GARAGE AND A POLE. THE VEHICLE WAS STUCK SIDEWAYS. A FLATBED TOW TRUCK WAS USED TO MOVE THE VEHICLE AND THE INSURANCE COMPANY REPAIRED THE BODY DAMAGE. THERE WERE NO INJURIES AND A POLICE REPORT W

Mileage: 12,000

TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ GLK350. THE CONTACT STATED THAT THE VEHICLE LEAKED AN EXCESSIVE AMOUNT OF OIL ONTO THE ENGINE COMPARTMENT. IN ADDITION, THE CONTACT NOTICED A BURNING OIL SMELL COMING THROUGH THE AIR VENTILATION SYSTEM. FURTHERMORE, THE OIL LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO BE REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 14,000. UPDATED 04/14/16*LJ *TR

Mileage: 14,000

2014 M-B GLK350 WAS TRAVELING ON A SIX LANE ROAD: THREE LANES IN THE NORTH DIRECTION; THREE LANES IN THE SOUTH DIRECTION. GLK350 WAS TRAVELING IN THE NORTH DIRECTION RIGHT LANE AT APPROX. 15 MPH WHEN IT WAS BROADSIDED ON THE DRIVER'S SIDE BY A PICKUP TRUCK WHO WAS COMING FROM THE SOUTH DIRECTION. THE PICKUP TRUCK MADE AN ILLEGAL LEFT HAND TURN AND CROSSED OVER THREE LANES OF TRAVEL IN AN ACCELERATING MODE BEFORE IMPACT WITH THE GLK350. THE PICKUP TRUCK WAS TRAVELING AT LEAST 25 MPH. IMPACT ZO

Mileage: 3,700

2014 M-B GLK350 WAS TRAVELING ON A SIX LANE ROAD: THREE LANES IN THE NORTH DIRECTION; THREE LANES IN THE SOUTH DIRECTION. GLK350 WAS TRAVELING IN THE NORTH DIRECTION RIGHT LANE AT APPROX. 15 MPH WHEN IT WAS BROADSIDED ON THE DRIVER'S SIDE BY A PICKUP TRUCK WHO WAS COMING FROM THE SOUTH DIRECTION. THE PICKUP TRUCK MADE AN ILLEGAL LEFT HAND TURN AND CROSSED OVER THREE LANES OF TRAVEL IN AN ACCELERATING MODE BEFORE IMPACT WITH THE GLK350. THE PICKUP TRUCK WAS TRAVELING AT LEAST 25 MPH. IMPACT ZO

Mileage: 3,700

2014 M-B GLK350 WAS TRAVELING ON A SIX LANE ROAD: THREE LANES IN THE NORTH DIRECTION; THREE LANES IN THE SOUTH DIRECTION. GLK350 WAS TRAVELING IN THE NORTH DIRECTION RIGHT LANE AT APPROX. 15 MPH WHEN IT WAS BROADSIDED ON THE DRIVER'S SIDE BY A PICKUP TRUCK WHO WAS COMING FROM THE SOUTH DIRECTION. THE PICKUP TRUCK MADE AN ILLEGAL LEFT HAND TURN AND CROSSED OVER THREE LANES OF TRAVEL IN AN ACCELERATING MODE BEFORE IMPACT WITH THE GLK350. THE PICKUP TRUCK WAS TRAVELING AT LEAST 25 MPH. IMPACT ZO

Mileage: 3,700

TL* THE CONTACT OWNS A 2014 MERCEDES BENZ GLK350. THE CONTACT STATED THAT WHILE PARKING, THE VEHICLE SUDDENLY ACCELERATED WITHOUT ANY WARNING AND CRASHED INTO ANOTHER VEHICLE. THE CONTACT MENTIONED THAT SHE ENGAGED THE BRAKES BUT IT FAILED TO STOP THE VEHICLE. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 8,200.

Mileage: 8,200