2025 MERCEDES-BENZ GLC 300

22 complaints filed with NHTSA.

22
Complaints
6
Crashes
0
Fires
0
Injuries
0
Deaths

Complaints by Component

ComponentCount
ELECTRICAL SYSTEM6
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING2
ENGINE2
UNKNOWN OR OTHER2
SEATS2
SERVICE BRAKES2
ELECTRICAL SYSTEM:ADAS1
ELECTRICAL SYSTEM:ADAS:CONTROL MODULE1
FUEL/PROPULSION SYSTEM1
STEERING1
FORWARD COLLISION AVOIDANCE: DYNAMIC BRAKE SUPPORT/BRAKE ASSIST1
FORWARD COLLISION AVOIDANCE: WARNINGS1

Recalls (2)

25V53300020/08/2025

STEERING:CRITICAL FASTENERS

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2026 EQE and GLC vehicles. Please see the recall report for a complete list of models. The steering coupling bolt may have been improperly tightened, allowing the steering coupling to loosen from the steering rack.

25V37900006/06/2025

STRUCTURE:BODY:ROOF AND PILLARS

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2025 GLC 300, GLC 300 4MATIC, 2024-2025 AMG GLC 43 4MATIC, 2025 GLC 350E 4MATIC, and AMG GLC 63 S E vehicles equipped with a panoramic sunroof. In certain crash scenarios, where the rear occupant's head contacts the C-pillar, the pillar may no

Recent Complaints

20251021ELECTRICAL SYSTEM

The infotainment and instrument panel screens blacked out after the vehicle was started a few miles away from our home. I was unable to see the speedometer while driving back home. This was the first time that this has happened to us. After a Google search of Mercedes Benz 2025 GLC 300, this event appears to be fairly common.

20251010CrashSEATS

When I entered my vehicle after it was washed at the Mercedes-Benz service location, I pressed Memory 1 button and the seat returned to my normal position. Without any further input, I started the engine, and the driver's seat automatically moved backward by itself. When I readjusted the seat and shifted into Drive, it continued moving rearward. As the seat moved backward, my feet could no longer reach the brake pedal. At the same time, the car began to move forward, and I lost control of the ve

20251010CrashELECTRICAL SYSTEM

When I entered my vehicle after it was washed at the Mercedes-Benz service location, I pressed Memory 1 button and the seat returned to my normal position. Without any further input, I started the engine, and the driver's seat automatically moved backward by itself. When I readjusted the seat and shifted into Drive, it continued moving rearward. As the seat moved backward, my feet could no longer reach the brake pedal. At the same time, the car began to move forward, and I lost control of the ve

20251010CrashSERVICE BRAKES

When I entered my vehicle after it was washed at the Mercedes-Benz service location, I pressed Memory 1 button and the seat returned to my normal position. Without any further input, I started the engine, and the driver's seat automatically moved backward by itself. When I readjusted the seat and shifted into Drive, it continued moving rearward. As the seat moved backward, my feet could no longer reach the brake pedal. At the same time, the car began to move forward, and I lost control of the ve

20250906UNKNOWN OR OTHER

The entire main console display AND the digital instrument cluster screen have completely frozen. Additionally, the gas gauge for how much fuel is in the vehicle is nowhere to be found. Temperature touch controls (no physical option), volume, car settings (which can adjust safety features, multimedia features, accessibility features), etc. are all completely unavailable and unable to use. For example, if the defrost option was on which defaults to full blast heat, I would’ve unable to turn i

20250904CrashSERVICE BRAKES

The brakes did not function at all. Upon trying to brake, the brake pedal was hard and the car would not stop. The car went into s storefront where the cashier is located and could have resulted in serious injury or death to anyone waiting to pay at the store. The forward collision alarm did not sound, the dashboard indicator for an impending forward collision did not illuminated. The car did not slow down or stop to avoid the collision. The car is currently at the body shop.

20250904CrashFORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

The brakes did not function at all. Upon trying to brake, the brake pedal was hard and the car would not stop. The car went into s storefront where the cashier is located and could have resulted in serious injury or death to anyone waiting to pay at the store. The forward collision alarm did not sound, the dashboard indicator for an impending forward collision did not illuminated. The car did not slow down or stop to avoid the collision. The car is currently at the body shop.

20250904CrashFORWARD COLLISION AVOIDANCE: WARNINGS

The brakes did not function at all. Upon trying to brake, the brake pedal was hard and the car would not stop. The car went into s storefront where the cashier is located and could have resulted in serious injury or death to anyone waiting to pay at the store. The forward collision alarm did not sound, the dashboard indicator for an impending forward collision did not illuminated. The car did not slow down or stop to avoid the collision. The car is currently at the body shop.

20250828ELECTRICAL SYSTEM

The contact owns a 2025 Mercedes-Benz GLC300. The contact stated that while driving approximately 30 MPH, there was an abnormal grinding sound coming from the vehicle. The contact stated that the brake assist suddenly activated and the vehicle came to an abrupt stop, causing the seat belt to immediately retract and lock. The contact was slightly jerked from the abrupt stop. The contact stated that a warning light with a red triangle with an image of a crash in the center was illuminated. The con

Mileage: 2,000

20250828FORWARD COLLISION AVOIDANCE: DYNAMIC BRAKE SUPPORT/BRAKE ASSIST

The contact owns a 2025 Mercedes-Benz GLC300. The contact stated that while driving approximately 30 MPH, there was an abnormal grinding sound coming from the vehicle. The contact stated that the brake assist suddenly activated and the vehicle came to an abrupt stop, causing the seat belt to immediately retract and lock. The contact was slightly jerked from the abrupt stop. The contact stated that a warning light with a red triangle with an image of a crash in the center was illuminated. The con

Mileage: 2,000

20250824UNKNOWN OR OTHER

The driver’s seat automatically adjusted while the vehicle was in drive, causing me to lose the ability to reach the pedals and almost resulting in a collision. While driving my 2025 Mercedes-Benz GLC 300 4MATIC with my children in the car, I stopped at a stop sign when the driver’s seat suddenly began adjusting itself backward. My husband also drives this vehicle, and because I had not logged into my driver profile, the car began moving the seat and controls to his saved position, while th

20250824SEATS

The driver’s seat automatically adjusted while the vehicle was in drive, causing me to lose the ability to reach the pedals and almost resulting in a collision. While driving my 2025 Mercedes-Benz GLC 300 4MATIC with my children in the car, I stopped at a stop sign when the driver’s seat suddenly began adjusting itself backward. My husband also drives this vehicle, and because I had not logged into my driver profile, the car began moving the seat and controls to his saved position, while th

20250824STEERING

The driver’s seat automatically adjusted while the vehicle was in drive, causing me to lose the ability to reach the pedals and almost resulting in a collision. While driving my 2025 Mercedes-Benz GLC 300 4MATIC with my children in the car, I stopped at a stop sign when the driver’s seat suddenly began adjusting itself backward. My husband also drives this vehicle, and because I had not logged into my driver profile, the car began moving the seat and controls to his saved position, while th

20250702ELECTRICAL SYSTEM

In July 2023, I entered into a lease agreement for a 2023 Mercedes-Benz GLC 300 4MATIC SUV (VIN: [XXX]). From the outset, the vehicle suffered from recurring mechanical failures. It required service visits on August 10, 2023; March 25, 2024; July 26, 2024; September 20, 2024; and October 7, 2024. The final incident on [XXX], involved a fuel pump failure that caused the vehicle to stall in traffic, placing me in a terrifying situation where another driver, enraged and armed, threatened me while I

20250702ENGINE

In July 2023, I entered into a lease agreement for a 2023 Mercedes-Benz GLC 300 4MATIC SUV (VIN: [XXX]). From the outset, the vehicle suffered from recurring mechanical failures. It required service visits on August 10, 2023; March 25, 2024; July 26, 2024; September 20, 2024; and October 7, 2024. The final incident on [XXX], involved a fuel pump failure that caused the vehicle to stall in traffic, placing me in a terrifying situation where another driver, enraged and armed, threatened me while I

20250702FUEL/PROPULSION SYSTEM

In July 2023, I entered into a lease agreement for a 2023 Mercedes-Benz GLC 300 4MATIC SUV (VIN: [XXX]). From the outset, the vehicle suffered from recurring mechanical failures. It required service visits on August 10, 2023; March 25, 2024; July 26, 2024; September 20, 2024; and October 7, 2024. The final incident on [XXX], involved a fuel pump failure that caused the vehicle to stall in traffic, placing me in a terrifying situation where another driver, enraged and armed, threatened me while I

20250607ELECTRICAL SYSTEM

I am writing to formally express my deep dissatisfaction and serious concerns regarding both my 2024 and 2025 Mercedes-Benz vehicles, purchased/leased through your dealership. I am now facing an unacceptable situation that not only violates my consumer rights but has repeatedly placed my personal safety in jeopardy. After significant issues with my original 2024 vehicle, I was provided a replacement, which I took delivery of on October 15, 2024. Unfortunately, within two weeks, the replacement

20250607ENGINE

I am writing to formally express my deep dissatisfaction and serious concerns regarding both my 2024 and 2025 Mercedes-Benz vehicles, purchased/leased through your dealership. I am now facing an unacceptable situation that not only violates my consumer rights but has repeatedly placed my personal safety in jeopardy. After significant issues with my original 2024 vehicle, I was provided a replacement, which I took delivery of on October 15, 2024. Unfortunately, within two weeks, the replacement

20250322ELECTRICAL SYSTEM

The instrument cluster panel blacked out when I started driving. Tried to turn off and on, but didn't come back on.

20250114ELECTRICAL SYSTEM:ADAS

See attached document for complaint.