2007 MERCEDES-BENZ GL450

162 complaints filed with NHTSA.

162
Complaints
8
Crashes
46
Fires
21
Injuries
0
Deaths

Complaints by Component

ComponentCount
SEATS33
ELECTRICAL SYSTEM26
POWER TRAIN15
STEERING8
SUSPENSION8
SERVICE BRAKES, HYDRAULIC7
VEHICLE SPEED CONTROL7
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER7
ENGINE5
ENGINE AND ENGINE COOLING4
FUEL/PROPULSION SYSTEM4
AIR BAGS3
SUSPENSION:FRONT3
STRUCTURE:BODY3
UNKNOWN OR OTHER3

Recent Complaints

20230908CrashSERVICE BRAKES, HYDRAULIC

The contact owned a 2007 Mercedes-Benz GL450. The contact received a recall notification of the NHTSA Campaign Number: 22V315000 (Service Brake, Hydraulic). The vehicle was taken to the dealer where the contact was informed by the dealer that the vehicle had been inspected but the brake booster was not replaced. The contact then stated that approximately eight months later, while his wife was driving at an undisclosed speed, she depressed the brake pedal to stop the vehicle however, the vehicle

Mileage: 187,000

20230621SEATS

The contact owns a 2007 Mercedes-Benz GL450. The contact stated that while driving approximately 50 MPH in the rain, there was an abnormal smoke odor inside the cabin of the vehicle. The contact stated that the vehicle then started filling up with smoke. The contact checked and became aware that the back of the front driver's seat was on fire. The contact was able to pull over and extinguish the fire with his hand. The contact sustained a little burn to his hand, but medical attention was not so

Mileage: 59,050

20191115FireSEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

TL* THE CONTACT OWNS A 2007 MERCEDES-BENZ GL450. THE CONTACT STATED THAT THE DRIVER'S SEAT HEATER BURNED THROUGH THE SEAT AND HER COAT. AN ABNORMAL BURNING ODOR WAS DETECTED AND FLAMES APPEARED. THE CONTACT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO EURO MOTORCARS BETHESDA (7020 ARLINGTON RD, BETHESDA, MD 20814, (301) 986-8800) WHERE IT WAS DIAGNOSED THAT THE SEAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MIL

Mileage: 83,000

20190508FireELECTRICAL SYSTEM

HEATING ELEMENT IN DRIVERS SIDE DEFECTIVE. THE CAR SEAT CAUGHT ON FIRE. MERCEDES REFUSES TO FIX UNDER WARRANTY. WILL ONLY COVER 25% OF A 1400$ REPAIR. THIS DOES NOT INCLUDE THE DAMAGE DONE TO THE SEAT.

Mileage: 130,000

20190508FireSEATS

HEATING ELEMENT IN DRIVERS SIDE DEFECTIVE. THE CAR SEAT CAUGHT ON FIRE. MERCEDES REFUSES TO FIX UNDER WARRANTY. WILL ONLY COVER 25% OF A 1400$ REPAIR. THIS DOES NOT INCLUDE THE DAMAGE DONE TO THE SEAT.

Mileage: 130,000

20180123FireELECTRICAL SYSTEM

TL-CONTACT OWNS A 2007 MERCEDES GL 450. CONTACT LOOKED ONLINE FOR RECALL FOR VEHICLE.MILEAGE ON VEHICLE IS 99,801. CONTACT WAS GOING 66MPH AT TIME WHEN DRIVERS SEAT CAUGHT FIREAND CONTACT WAS DRIVING ON HIGHWAY. MERCEDES HEATED SEATS RECALL FOR SEAT OVERHEATING AND HOLE BURNING IN DRIVERS SIDE SEAT. 0 RECALLS ASSOCIATED WITH THIS VIN

Mileage: 99,801

20180123FireSEATS

TL-CONTACT OWNS A 2007 MERCEDES GL 450. CONTACT LOOKED ONLINE FOR RECALL FOR VEHICLE.MILEAGE ON VEHICLE IS 99,801. CONTACT WAS GOING 66MPH AT TIME WHEN DRIVERS SEAT CAUGHT FIREAND CONTACT WAS DRIVING ON HIGHWAY. MERCEDES HEATED SEATS RECALL FOR SEAT OVERHEATING AND HOLE BURNING IN DRIVERS SIDE SEAT. 0 RECALLS ASSOCIATED WITH THIS VIN

Mileage: 99,801

20171211FireSEATS

WHILE DRIVING 2007 MERCEDES GL450 WITH MY WIFE, AFTER DRIVING FOR 1 MILES FROM OUR HOME WITH FRONT SEAT HEATING I FELT BURN AT MY BACK AND THEN MY WIFE SAW SMOKE COMING OUT OF THE SEATS, WE STOPED THE CAR AND SAW DRIVE SEAT WAS BURNING AND MADE A QUARTER SIZE HOLE IN THE SEAT, I TALKED TO MERCEDES BENZ OF PLANO BUT THEY DIDN'T HAVE A CLUE. EVEN NOW IF I TURN IT ON IT WILL CATCH FIRE -

Mileage: 145,000

20160301FireELECTRICAL SYSTEM

WHILE DRIVING TO WORK THIS MORNING, I TURNED ON THE DRIVERS SIDE SEAT WARMER. LESS THAN THREE MINUTES LATER, I NOTICED A STRONG ODOR FOLLOWED BY A CONSIDERABLE AMOUNT OF SMOKE AND HEAT COMING FROM THE SIDE OF THE SEAT NEAREST THE DOOR. I FELT WHAT I THOUGHT WAS SOMETHING POKING ME IN THE LEFT REAR POCKET OF MY PANTS, AND BURNED THE BACK OF MY KNUCKLE CHECKING FOR THE SOURCE OF THE HEAT. I IMMEDIATELY SHUT OFF THE HEATER AND PULLED OFF AT THE FIRST SAFE LOCATION. I EXITED THE VEHICLE (A PALL

Mileage: 100,101

20160301FireSEATS

WHILE DRIVING TO WORK THIS MORNING, I TURNED ON THE DRIVERS SIDE SEAT WARMER. LESS THAN THREE MINUTES LATER, I NOTICED A STRONG ODOR FOLLOWED BY A CONSIDERABLE AMOUNT OF SMOKE AND HEAT COMING FROM THE SIDE OF THE SEAT NEAREST THE DOOR. I FELT WHAT I THOUGHT WAS SOMETHING POKING ME IN THE LEFT REAR POCKET OF MY PANTS, AND BURNED THE BACK OF MY KNUCKLE CHECKING FOR THE SOURCE OF THE HEAT. I IMMEDIATELY SHUT OFF THE HEATER AND PULLED OFF AT THE FIRST SAFE LOCATION. I EXITED THE VEHICLE (A PALL

Mileage: 100,101

20150220FireSEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

TL* THE CONTACT OWNS A 2007 MERCEDES BENZ GL450. WHILE DRIVING APPROXIMATELY 35 MPH, THE FRONT DRIVER SIDE SEAT STARTED TO SMOKE AND BURNED THROUGH THE SEAT AND THE CONTACT'S CLOTHING. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THERE WAS A SHORTAGE IN THE HEATED SEAT ELEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

Mileage: 60,000

20150211FireSEATS

WE HAD LEFT THE HOME - DROVE APPROXIMATELY 3 MINUTES AT 20 MILES AN HOUR WITH THE SEAT HEATER ON. ALL OF A SUDDEN THE SEAT STARTED TO SMOKE - IT HAD CAUGHT FIRE. WE HAD A BABY IN THE CAR, WERE TRAVELING DOWN A MOUNTAIN ROAD IN ASPEN. WE PULLED OVER TO THE SIDE OF THE ROAD AND THANKFULLY WERE ABLE TO PUT THE FIRE OUT WITH SNOW FROM A SNOW BANK (WHAT WOULD HAVE HAPPENED IF IT WAS IN THE SUMMER?). THERE IS A BIG HOLE IN OUR CAR SEAT NOW AND OBVIOUSLY - WE ARE NOT ABLE TO USE THE SEAT HEATER

Mileage: 100,000

20141208FireSEATS

I WAS DRIVING MY FAMILY TO AN AFTERNOON LUNCH ON THE 5TH OF DECEMBER, 2014, THE DAY WAS CHILLY AND IT WAS A GOOD TIME TO HAVE THE HEATED SEATS ON... AFTER ABOUT 10 MINUTES OF DRIVING I NOTICED A BURNING SMELL AND THOUGHT IT WAS SOMETHING IN THE AREA (IT WAS ACTUALLY MY SEAT LIGHTING ME ON FIRE), NEEDLESS TO SAY THE SMELL CONTINUED TO GET WORSE AND I KNEW SOMETHING WAS WRONG. I LOOKED FOR A SAFE AREA TO PULL OVER AND IDENTIFY THE SOURCE OF THE SMELL, BEFORE I WAS ABLE TO GET OFF THE ROAD MY SIDE

Mileage: 106,000

20141208FireELECTRICAL SYSTEM

I WAS DRIVING MY FAMILY TO AN AFTERNOON LUNCH ON THE 5TH OF DECEMBER, 2014, THE DAY WAS CHILLY AND IT WAS A GOOD TIME TO HAVE THE HEATED SEATS ON... AFTER ABOUT 10 MINUTES OF DRIVING I NOTICED A BURNING SMELL AND THOUGHT IT WAS SOMETHING IN THE AREA (IT WAS ACTUALLY MY SEAT LIGHTING ME ON FIRE), NEEDLESS TO SAY THE SMELL CONTINUED TO GET WORSE AND I KNEW SOMETHING WAS WRONG. I LOOKED FOR A SAFE AREA TO PULL OVER AND IDENTIFY THE SOURCE OF THE SMELL, BEFORE I WAS ABLE TO GET OFF THE ROAD MY SIDE

Mileage: 106,000

20141203FireSEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

TL* THE CONTACT OWNS A 2007 MERCEDES BENZ GL450. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE SEAT HEATER WAS ACTIVATED AND THE DRIVERS SIDE SEAT CAUGHT ON FIRE. THE CONTACT SUSTAINED MINOR INJURIES TO THE LOWER BACK AND HIP WHICH DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE DEALER WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE FAILURE MILEAGE WAS 96,000. THE VIN WAS NOT AVAILABLE. PAM UPDATED 4/30/15*CN THE CON

Mileage: 96,000

20141203FireSEATS

TL* THE CONTACT OWNS A 2007 MERCEDES BENZ GL450. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE SEAT HEATER WAS ACTIVATED AND THE DRIVERS SIDE SEAT CAUGHT ON FIRE. THE CONTACT SUSTAINED MINOR INJURIES TO THE LOWER BACK AND HIP WHICH DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE DEALER WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE FAILURE MILEAGE WAS 96,000. THE VIN WAS NOT AVAILABLE. PAM UPDATED 4/30/15*CN THE CON

Mileage: 96,000

20141117FireSEATS

I WAS IN MY 2007 MERCEDES GL450 AND HAD DRIVEN APPROX. 2 MILES WITH MY FRONT DRIVER'S SEAT HEATER ON. I STARTED TO NOTICE A STRANGE SMELL AND SUDDENLY THE CABIN WAS STARTING TO FILL UP WITH SMOKE. I IMMEDIATELY STOPPED THE VEHICLE AND DISCOVERED THE LEFT SIDE OF THE BACK OF MY FRONT DRIVERS SEAT WAS ON FIRE. SNOW WAS ON THE GROUND SO I SCOOPED UP SNOW TO PACK IN THE FIRE/HOT SPOT WHICH HAD BURNED A LARGE HOLE THROUGH THE VINYL AND INSIDE PADDING MATERIAL. I LATER NOTICED THAT MY JACKET HAD BURN

Mileage: 107,260

20141117FireELECTRICAL SYSTEM

I WAS IN MY 2007 MERCEDES GL450 AND HAD DRIVEN APPROX. 2 MILES WITH MY FRONT DRIVER'S SEAT HEATER ON. I STARTED TO NOTICE A STRANGE SMELL AND SUDDENLY THE CABIN WAS STARTING TO FILL UP WITH SMOKE. I IMMEDIATELY STOPPED THE VEHICLE AND DISCOVERED THE LEFT SIDE OF THE BACK OF MY FRONT DRIVERS SEAT WAS ON FIRE. SNOW WAS ON THE GROUND SO I SCOOPED UP SNOW TO PACK IN THE FIRE/HOT SPOT WHICH HAD BURNED A LARGE HOLE THROUGH THE VINYL AND INSIDE PADDING MATERIAL. I LATER NOTICED THAT MY JACKET HAD BURN

Mileage: 107,260

20141105FireSEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

TL* THE CONTACT OWNS A 2007 MERCEDES BENZ GL450. THE CONTACT STATED WHILE DRIVING AT AN UNKNOWN SPEED, THE SEAT HEATERS OVER HEATED CAUSING THE DRIVER'S SEAT TO CATCH ON FIRE. THE CONTACT SUFFERED FROM BURNS. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 68,690.

Mileage: 68,690

20140527CrashSUSPENSION

MERCEDES GL450 THE FRONT END STARTED RIDING LOW AFTER DRIVING IT AND WOULD THEN ADJUST ITSELF, WHICH WAS VERY NOTICEABLE NOT THE MINUTE AMOUNT IS SUPPOSED TO DO JUST FOR AERODYNAMICS. THEN IT STARTED OUT LOW FROM A PARKING POSITION AND ONCE ON THE ROAD IT WOULD RAISE A LITTLE TO WHERE IT WAS DRIVABLE THAT WENT ON FOR TWO DAYS I HAD AN APPOINTMENT TO GET IT INSPECTED AND ON THE THIRD DAY THE FRONT END JUST LOWERED ITSELF AND THE WHOLE CAR WAS VERY UNSTABLE JUMPED UP AND DOWN BECAUSE OF TBE GREAT

Mileage: 110,000