2004 MERCEDES-BENZ E500
172 complaints filed with NHTSA.
Complaints by Component
| Component | Count |
|---|---|
| FUEL/PROPULSION SYSTEM | 55 |
| FUEL SYSTEM, GASOLINE | 26 |
| SUSPENSION | 20 |
| SERVICE BRAKES | 19 |
| ELECTRICAL SYSTEM | 7 |
| ENGINE | 7 |
| SERVICE BRAKES, HYDRAULIC | 5 |
| POWER TRAIN | 4 |
| POWER TRAIN:AUTOMATIC TRANSMISSION | 3 |
| UNKNOWN OR OTHER | 3 |
| SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP | 2 |
| ENGINE AND ENGINE COOLING | 2 |
| SUSPENSION:FRONT | 2 |
| FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY | 2 |
| FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP | 2 |
Recent Complaints
Vehicle started smoking and caught fire while I was driving. Pulled over and vehicle erupted in flames. It took firefighters 2 hours to put out that fire.
WHILE I WAS DRIVING DOWN THE ROAD, THE BRAKES COMPLETELY FAILED. THERE WAS A SUDDEN 100% PRESSURE LOSS IN THE BRAKE PEDAL. I WAS LESS THAN 20 FT FROM GETTING ON THE HIGHWAY. HAD THIS HAPPENED TO ME WHILE I WAS ON THE HIGHWAY, I WOULD HAVE MET WITH A TRAGIC ACCIDENT. THIS CAR ONLY HAS 92,392 MILES. IT IS A 1-OWNER WITH ALL MAINTENANCE AND SERVICES DONE ONLY BY MERCEDES DEALER AND AUTHORIZED REPAIR FACILITIES. THE VEHICLE IS 100% UPTO DATE ON ALL REPAIRS AND MAINTENANCE AND THERE IS ABSOLUTELY NO
Mileage: 92,392
THE CARS BRAKES JUST QUIT WITHOUT ANY WARNING WHICH I WAS DRIVING, AS DESCRIBED BELOW. THIS VEHICLE IS EQUIPPED WITH SENSOTRONIC BRAKE CONTROL THAT HAS A SERVICE THRESHOLD. WHEN THIS THRESHOLD IS REACHED THE BRAKE SYSTEM DEFAULTS TO NON POWER ASSISTED HYDRAULIC MODE TO THE FRONT WHEELS ONLY. THIS OCCURS WITHOUT ANY PRIOR WARNING AND RESULTS IN INCREASED STOPPING DISTANCE. I HAVE SENT A COPY OF THE MERCEDES SERVICE BULLETIN S142.46-P-0012A WHICH ADDRESSES THIS ISSUE. MERCEDES STOPPED INSTALL
Mileage: 97,000
WHILE DRIVING HOME I SMELT SMOKE. I STOPPED THE CAR TO INVESTIGATE THE SMELL OF SMOKE THAT WAS OVERPOWERING THE NOW NORMAL SCENT OF GAS WHICH FILLED MY VEHICLE CABIN DUE TO A FUEL PUMP LEAK. WHEN I EXITED MY VEHICLE I OPENED UP THE DRIVERS SIDE REAR PASSENGER DOOR TO FIND SMOKE EMITTING FROM THAT AREA. I QUICKLY LEFT THE IMMEDIATE VICINITY OF THE SMOLDERING CAR AND WHEN I TURNED TO LOOK BACK, I SAW FLAMES UNDER MY CAR. I PROCEEDED TOWARDS THE OVERPASS WHILE MOVING AWAY FROM THE VEHICLE ATTEMPTI
Mileage: 1,328,000
ON 12/6/07 MY FAMILY WAS INVOLVED IN A HEAD ON COLLISION THAT CAUSED BOTH FRONT AIRBAGS TO DEPLOY. MY CONCERN IS REGARDING THE PASSENGER AIRBAG THAT SHOULD NOT HAVE DEPLOYED ACCORDING TO THE DASHBOARD CONSOLE. WHEN MY 7 YEAR OLD DAUGHTER IS IN THE PASSENGER SEAT THE ?PASSENGER AIR BAG OFF? LIGHT STAYED ON AND THIS WAS THE ONLY REASON WE LET HER RIDE IN THE FRONT PASSENGER SEAT. UNFORTUNATELY IN THIS ACCIDENT THE AIRBAG DEPLOYED WHICH CAUSED MINOR HEAD INJURIES. I CONTACTED MERCEDES BENZ OF SACRA
Mileage: 45,000