2007 MERCEDES-BENZ E350

397 complaints filed with NHTSA.

397
Complaints
1
Crashes
14
Fires
12
Injuries
0
Deaths

Complaints by Component

ComponentCount
FUEL/PROPULSION SYSTEM177
FUEL SYSTEM, GASOLINE76
ENGINE28
ELECTRICAL SYSTEM16
POWER TRAIN16
SEATS9
SUSPENSION8
TIRES7
UNKNOWN OR OTHER6
WHEELS5
POWER TRAIN:AUTOMATIC TRANSMISSION5
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY4
ENGINE AND ENGINE COOLING4
EXTERIOR LIGHTING4
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER3

Recalls (5)

22V95400023/12/2022

VISIBILITY:SUN/MOON ROOF ASSEMBLY

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The glass sunroof panel may not be properly secured and may detach.

19V91800020/12/2019

VISIBILITY:SUN/MOON ROOF ASSEMBLY

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/

24V87400019/11/2024

VISIBILITY:SUN/MOON ROOF ASSEMBLY

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof panel may not be properly secured and can detach.

21V19600019/03/2021

VISIBILITY:SUN/MOON ROOF ASSEMBLY

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2007 C350, C230, C280, CLK350, E320CDI, E350 Wagon, E350, 2006 C55 AMG, CLK500, CLS500, CLS55 AMG, E500 Wagon, E500, E55 AMG, 2007 CLK550, CLS550, CLS63 AMG, E550, E63 AMG, and E63 Wagon AMG vehicles. The bonding between the glass panel an

12V26400012/06/2012

SUSPENSION:REAR

MERCEDES-BENZ IS RECALLING CERTAIN MODEL YEAR 2007-2009 E350 4MATIC WAGON VEHICLES MANUFACTURED FROM JULY 1, 2006, THROUGH APRIL 30, 2009. A CONNECTING ROD FOR THE LOAD LEVELING REAR SUSPENSION SYSTEM MAY FAIL.

Recent Complaints

20200220FUEL/PROPULSION SYSTEM

TL* THE CONTACT OWNS A 2007 MERCEDES BENZ E-350. THE CONTACT STATED THAT THE VEHICLE HAD AN ODOR OF FUEL INSIDE. THE VEHICLE STALLED. THE CONTACT STATED THAT THE ODOR WAS MORE PREVALENT IN AND UNDER THE REAR PASSENGER SEATS. THE VEHICLE WAS TOWED TO A FIELDS MOTORCARS LOCATED AT (4141 N FLORIDA AVE, LAKE LAND, FL 33805) AND WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THE FUEL ODOR MADE HER ILL. THE MANUFA

Mileage: 148,000

20160413FireFUEL/PROPULSION SYSTEM

THIS REPORT IS AN ADDITIONAL INSPECTION REPORT FOR ODI NUMBER 10745880 ON 07/28/2015 AND 10855318. IT IS AN IDENTICAL FIRE INCIDENT THAT I ATTACH AN INSPECTION REPORT FOR YOUR FURTHER INVESTIGATIO, MERCEDES BENZ MAY HAVE TO MAKE A RECALL TO REPLACE FUEL HOSE FOR THE PUBLIC SAFETY WITH THESE REPEATED INCIDENTS.

Mileage: 130,000

20160108FireSEATS

I TURNED ON THE HEATED SEATS IN MY CAR AND A STRANGE BURNING SMELL FILLED THE CAR. I IMMEDIATELY TURNED THEM OFF. WHEN I GOT HOME AND TOOK MY COAT OFF THERE WAS A LARGE BURN WHOLE ON THE BACK OF MY COAT. I WENT AND CHECKED THE SEATS AND THERE WAS A LARGE WHOLE BURNED THRU THE SEAT IN THE SAME AREA AS MY COAT WAS.I WAS IN MOTION WHEN THIS HAPPENED

Mileage: 24,000

20141021FireELECTRICAL SYSTEM

APPROXIMATE 7 OR 8 MINUTES AFTER CUTTING ON DRIVERS SEAT HEATER. I SMELL SOMETHING BURNING. STOPPED VEHICLE WHEN I NOTICE SMOKE, CUT THE CAR OFF. THE LEFT SIDE OF SEAT BACK WAS SMOLDERING. HOLE BURNT THROUGH SIZE OF DIME. ALSO BURNED HOLE IN MY LEATHER JACKET I WAS WEARING. *TR

Mileage: 71,000

20141021FireSEATS

APPROXIMATE 7 OR 8 MINUTES AFTER CUTTING ON DRIVERS SEAT HEATER. I SMELL SOMETHING BURNING. STOPPED VEHICLE WHEN I NOTICE SMOKE, CUT THE CAR OFF. THE LEFT SIDE OF SEAT BACK WAS SMOLDERING. HOLE BURNT THROUGH SIZE OF DIME. ALSO BURNED HOLE IN MY LEATHER JACKET I WAS WEARING. *TR

Mileage: 71,000

20141014CrashAIR BAGS

LETTER FROM SENATOR WARNER ON BEHALF OF CONSTITUENT RE MERCEDES BENZ (ATTN: SHANE CLEM). *SMD THE CONSUMERS WIFE WAS INVOLVED IN AN ACCIDENT AND THE AIR BAG FAILED TO DEPLOY. HIS WIFE SUFFERED A SERIOUS HEAD INJURY. THE VEHICLE WAS DECLARED A LOSS. *JB

20140812FUEL SYSTEM, GASOLINE

2007 MERCEDES BENZ E350 NOTICED STRONG FUEL/GAS ODOR INSIDE CAR AFTER FILLING UP GAS TANK AND WOULD SUBSIDE AFTER GAS TANK WAS APPROXIMATELY 3/4. MY CHILDREN & I HAD TO ROLL DOWN THE WINDOWS WHILE DRIVING DUE TO FEELING NAUSEA. THIS HAS OCCURRED OFTEN FOR WEEKS. LAST THURSDAY ON 8/7/14 I WAS DRIVING VEHICLE COMING TO A SIGNAL LIGHT AT AN INTERSECTION AND THE CAR STARTED SHAKING LIKE IS WAS LOOSING POWER, THEN IT SHUT OFF IN THE MIDDLE OF THE STREET AT THE INTERSECTION. I TRIED STARTING IT BACK

Mileage: 115,000

20130903FUEL/PROPULSION SYSTEM

TL* THE CONTACT OWNS A 2007 MERCEDES BENZ E350. THE CONTACT STATED THAT AFTER REFUELING, HE COULD SMELL A STRONG GASOLINE SMELL INSIDE AND OUTSIDE THE CABIN. THE FUMES WERE SO STRONG THAT HE AND HIS CHILDREN BECAME VIOLENTLY ILL. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE FUEL PUMP AND FUEL LINE WOULD NEED TO BE REPLACED DUE TO A LEAK. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 110,000.

Mileage: 110,000

20130721FireSEATS

MY WIFE WAS DRIVING WHEN SHE SMELLED SOMETHING BURNING AND THEN FELT SOMETHING BURNING, SHE PULLED OVER AND JUMPED OUT TO CHECK AND FOUND THE SEAT WARMER HAD MALFUNCTIONED AND BURNED THROUGH THE BACK PORTION OF THE SEAT. HER SHIRT HAD A SLIGHT BURN TO IT AND SMOKE COVERED INTERIOR OF THE CAR. THE HOLE IN THE SEAT IS ABOUT THE SIZE OF A CIGARETTE BURN BUT DEEPER. SHE TOOK IT TO THE IMPORT REPAIR SHOP WHO DISCONNECTED THE POWER SOURCE WIRE TO THE SEAT HEATER FOR SAFETY. *TR

Mileage: 98,000

20130721FireELECTRICAL SYSTEM

MY WIFE WAS DRIVING WHEN SHE SMELLED SOMETHING BURNING AND THEN FELT SOMETHING BURNING, SHE PULLED OVER AND JUMPED OUT TO CHECK AND FOUND THE SEAT WARMER HAD MALFUNCTIONED AND BURNED THROUGH THE BACK PORTION OF THE SEAT. HER SHIRT HAD A SLIGHT BURN TO IT AND SMOKE COVERED INTERIOR OF THE CAR. THE HOLE IN THE SEAT IS ABOUT THE SIZE OF A CIGARETTE BURN BUT DEEPER. SHE TOOK IT TO THE IMPORT REPAIR SHOP WHO DISCONNECTED THE POWER SOURCE WIRE TO THE SEAT HEATER FOR SAFETY. *TR

Mileage: 98,000

20130715FUEL SYSTEM, GASOLINE

THIS IS THE SECOND OCCURRENCE. DEALER REPLACED ENGINE ONCE. I REPORTED THE FIRST INCIDENT ON CONFIRMATION NUMBER (ODI NUMBER) IS: 10507237. THIS SECOND INCIDENT OCCURRED ON OR ABOUT 13 JULY 2013, CAR STARTED HAVING ILLUMINATING ODOR IN THE CABIN AGAIN THAT RESEMBLED FUEL. GARAGE AND CAR ODOR WAS SO BAD IT ACTUALLY ENTERED MY HOME AND I HAD TO LEAVE THE GARAGE DOOR OPEN TO VENTILATE. WENT ON LINE AND FOUND OTHER OWNERS EXHIBITING EXACT DEFECT. TOOK VEHICLE TO MERCEDES DEALER AND WAS INFORMED THA

Mileage: 81,600

20130627FireSEATS

TL* THE CONTACT OWNS A 2007 MERCEDES- BENZ E-350. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE DRIVER'S SEAT CAUGHT FIRE AND A HOLD WAS BURNED IN THE SEAT. THE CONTACT WAS NOT INJURED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 47,000. *TR

Mileage: 47,000

20130119FireSEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

I WAS USING THE WARMING SEATS AND HAD PULLED UP TO THE POST OFFICE TO DROP A LETTER IN THE BOX. THE LETTER HAD FALLEN TO THE GROUND. I GOT OUT AND PLACED THE LETTER IN THE BOX. I GOT BACK IN THE CAR AND PULLED UP TO KEEP FROM HOLDING UP TRAFFIC WHILE I HAD REPLACED MY SEAT BELT. A SUV HAD CROSSED MY PATH WHEN I SMELLED SOMETHING BURNING. I ASSUMED IT WAS EXHAUST FROM THE SUV. I WAS ABOUT TO PULL OFF THE PARKING LOT WHEN I NOTICED THICK WHITE SMOKING COMING FROM MY SEAT. I IMMEDIATELY TURNED OFF

Mileage: 85,000

20130119FireELECTRICAL SYSTEM

I WAS USING THE WARMING SEATS AND HAD PULLED UP TO THE POST OFFICE TO DROP A LETTER IN THE BOX. THE LETTER HAD FALLEN TO THE GROUND. I GOT OUT AND PLACED THE LETTER IN THE BOX. I GOT BACK IN THE CAR AND PULLED UP TO KEEP FROM HOLDING UP TRAFFIC WHILE I HAD REPLACED MY SEAT BELT. A SUV HAD CROSSED MY PATH WHEN I SMELLED SOMETHING BURNING. I ASSUMED IT WAS EXHAUST FROM THE SUV. I WAS ABOUT TO PULL OFF THE PARKING LOT WHEN I NOTICED THICK WHITE SMOKING COMING FROM MY SEAT. I IMMEDIATELY TURNED OFF

Mileage: 85,000

20120525FireELECTRICAL SYSTEM

I WAS DRIVING HOME FROM WORK ON A FREEWAY TRAVELING AT ABOUT 65MPH. ALL OF SUDDEN, MY CAR STARTING TO SLOW AND DECELERATED WHICH I PULLED MY EHICLE OVER TO THE EMERGENCY LANE WHERE IT STALLED. THE CAR WOULDN'T START AFTER THAT AND I CAN SMELL THE BURNING FROM THE UNDER THE HOOD. I GOT IT TOWED TO A MERCEDES SPECIALIST SHOP. THE SHOP REPORTED THAT THERE WAS A FIRE INSIDE THE AIR INTAKE MANIFOLD THAT CAUSED DAMAGE TO OTHER COMPONENTS AS WELL WHICH WAS VERY UNUSUAL. THIS MANIFOLD COMPONENT WAS

Mileage: 88,600

20120214FireSEATS

TL* THE CONTACT OWNS A 2007 MERCEDES BENZ E350. THE CONTACT STATED THE DRIVERS SEAT EMITTED A BURNING ODOR, AND THE CONTACT NOTICED THAT IT HAD A HOLE IN IT. THE VEHICLE WAS NOT TAKEN TO THE DEALER, BUT THE CONTACT STATED THE FAILURE WAS CAUSED BY DEFECTIVE WIRES. THE CONTACT SUSTAINED A BURN ON THE LEFT LEG. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND THE CURRENT MILEAGE WAS 64,160.

Mileage: 64,160

20110815FireSEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

TL* THE CONTACT OWNS A 2007 MERCEDES BENZ E350. THE CONTACT STATED WHILE DRIVING 25 MPH BURNING FUMES WERE EMITTED INTO THE VEHICLE. ONCE HE STOPPED THE VEHICLE, HE REALIZED THAT THE DRIVERS SEAT HEATER MALFUNCTIONED AND BURNED A HOLE THROUGH THE SEAT. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 38,000. UPDATED 09/15/11*LJ UPDATED 2/23/12 *CN

Mileage: 38,000

20101025FireELECTRICAL SYSTEM

TURNED DRIVERS SEAT HEAT FEATURE ON, AFTER A FEW MINUTES I SMELLED BURNING. MERCEDES JUST REPAIRED A/C (3 VISITS) SO TURNED OFF THE A/C. NEXT THINK I KNOW SMOKE IS COMING FROM DRIVERS SEAT, MY 3YR OLD RIDING IN HER CAR SEAT "INSTALLED" BEHIND ME. HEATER IN DRIVERS SEAT WAS BURNING, WITH THE AIR NO LONGER BLOWING, SMOKE WAS NOW VISIBLE. I HAD TO CROSS 3 LANES OF TRAFFIC TO PULL OVER. THE "FIRE" BURNED A HOLE THROUGH THE LEATHER SEAT TO MY JEANS LEAVING ME A SLIGHT BURN. CAR TOWED TO MERCEDES. *

20101025FireSEATS

TURNED DRIVERS SEAT HEAT FEATURE ON, AFTER A FEW MINUTES I SMELLED BURNING. MERCEDES JUST REPAIRED A/C (3 VISITS) SO TURNED OFF THE A/C. NEXT THINK I KNOW SMOKE IS COMING FROM DRIVERS SEAT, MY 3YR OLD RIDING IN HER CAR SEAT "INSTALLED" BEHIND ME. HEATER IN DRIVERS SEAT WAS BURNING, WITH THE AIR NO LONGER BLOWING, SMOKE WAS NOW VISIBLE. I HAD TO CROSS 3 LANES OF TRAFFIC TO PULL OVER. THE "FIRE" BURNED A HOLE THROUGH THE LEATHER SEAT TO MY JEANS LEAVING ME A SLIGHT BURN. CAR TOWED TO MERCEDES. *