2004 MERCEDES-BENZ E320

243 complaints filed with NHTSA.

243
Complaints
8
Crashes
1
Fires
7
Injuries
0
Deaths

Complaints by Component

ComponentCount
FUEL/PROPULSION SYSTEM79
SERVICE BRAKES41
FUEL SYSTEM, GASOLINE34
ELECTRICAL SYSTEM13
SERVICE BRAKES, HYDRAULIC6
UNKNOWN OR OTHER6
STRUCTURE:BODY5
AIR BAGS5
EXTERIOR LIGHTING5
POWER TRAIN3
VEHICLE SPEED CONTROL3
LATCHES/LOCKS/LINKAGES3
VISIBILITY3
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP3
ELECTRONIC STABILITY CONTROL (ESC)3

Recent Complaints

20240107ELECTRICAL SYSTEM

The glue around front windshield has deteriorated and has caused major damage to my interior lights, electrical essemblys , interior damage to seats , dash board and flooring. Including the trunk seal is also deteriorated and causing the battery to stop working and has made my car non drivable.

20240107EXTERIOR LIGHTING

The glue around front windshield has deteriorated and has caused major damage to my interior lights, electrical essemblys , interior damage to seats , dash board and flooring. Including the trunk seal is also deteriorated and causing the battery to stop working and has made my car non drivable.

20240107SEATS

The glue around front windshield has deteriorated and has caused major damage to my interior lights, electrical essemblys , interior damage to seats , dash board and flooring. Including the trunk seal is also deteriorated and causing the battery to stop working and has made my car non drivable.

20170127CrashSERVICE BRAKES

I WAS DRIVING DOWN A PAVED ROAD, WENT TO MAKE A LEFT HAND TURN AND MY ESP CAME ON, VEHICLE SHUT OFF AND ALMOST RAN ME INTO ANOTHER VEHICLE, WHICH THEN CAUSED ME TO RUN INTO THE DITCH. NOW I'M FINDING OUT THAT THERE IS A RECALL ON THE SBC UNIT, WHICH IS WHAT'S WRONG WITH MY CAR, BUT THE RECALL IS NOT SHOWING UP FOR MY VIN NUMBER. I AM VERY, VERY DISAPPOINTED/FRUSTRATED BY MERCEDES. THIS IS A VERY EXPENSIVE PART TO REPLACE. I SHOULD NOT HAVE TO PAY OUT OF POCKET TO FIX MY CAR, WHICH IS NOW SITTING

Mileage: 145,000

20170127CrashELECTRONIC STABILITY CONTROL (ESC)

I WAS DRIVING DOWN A PAVED ROAD, WENT TO MAKE A LEFT HAND TURN AND MY ESP CAME ON, VEHICLE SHUT OFF AND ALMOST RAN ME INTO ANOTHER VEHICLE, WHICH THEN CAUSED ME TO RUN INTO THE DITCH. NOW I'M FINDING OUT THAT THERE IS A RECALL ON THE SBC UNIT, WHICH IS WHAT'S WRONG WITH MY CAR, BUT THE RECALL IS NOT SHOWING UP FOR MY VIN NUMBER. I AM VERY, VERY DISAPPOINTED/FRUSTRATED BY MERCEDES. THIS IS A VERY EXPENSIVE PART TO REPLACE. I SHOULD NOT HAVE TO PAY OUT OF POCKET TO FIX MY CAR, WHICH IS NOW SITTING

Mileage: 145,000

20170127CrashENGINE

I WAS DRIVING DOWN A PAVED ROAD, WENT TO MAKE A LEFT HAND TURN AND MY ESP CAME ON, VEHICLE SHUT OFF AND ALMOST RAN ME INTO ANOTHER VEHICLE, WHICH THEN CAUSED ME TO RUN INTO THE DITCH. NOW I'M FINDING OUT THAT THERE IS A RECALL ON THE SBC UNIT, WHICH IS WHAT'S WRONG WITH MY CAR, BUT THE RECALL IS NOT SHOWING UP FOR MY VIN NUMBER. I AM VERY, VERY DISAPPOINTED/FRUSTRATED BY MERCEDES. THIS IS A VERY EXPENSIVE PART TO REPLACE. I SHOULD NOT HAVE TO PAY OUT OF POCKET TO FIX MY CAR, WHICH IS NOW SITTING

Mileage: 145,000

20160811CrashSERVICE BRAKES

TL* THE CONTACT OWNS A 2004 MERCEDES-BENZ E320. WHILE DRIVING APPROXIMATELY 30 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO STOP AND ALL THE WARNING LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED. IN ADDITION, AN ERROR MESSAGE DISPLAYED AND INFORMED THE CONTACT TO IMMEDIATELY STOP THE VEHICLE. THE BRAKE PEDAL WAS DEPRESSED TO THE FLOORBOARD, BUT FAILED TO RESPOND. AS A RESULT, THE CONTACT CRASHED INTO THE CURB, WHICH CAUSED THE VEHICLE TO STOP. THE VEHICLE WAS TOWED. A POLICE REPORT

Mileage: 70,000

20150730CrashSERVICE BRAKES

THIS WAS ONE OF 4 ACCIDENTS OR FENDER BENDERS I'VE BEEN IN IN THE LAST 14 MONTHS DUE TO BRAKE MALFUNCTION. I HAVE CHANGED MY BRAKES 2 IN 14 MONTHS AND ITS NOT THE BRAKES ITS A MALFUNCTION THE BRAKES LOOSE PRESSURE THE BRAKE PEDAL GOES COMPLETELY DOWN BUT DO NOT ACTUALLY BRAKE WITH THIS I HAVE HIT 4 VEHICLES FROM BEHIND.. I CONTACTED MCB CORAL GABLES AND THEY SAID THEY DO NOT HAVE ANY RECALLS THEREFORE CAN ONLY SERVICE IT IF I PAY. I FEEL LIKE I WILL LIKELY GET INTO A TERRIBLE ACCIDENT , SOMETHIN

Mileage: 132,000

20140305CrashAIR BAGS

DRIVING ON THE FREEWAY, 61 MPH, START RAINING HARD, POURING, CAR SLIPPED, TURNED AND HIT THE WALL ON THE SIDE OF THE FREEWAY HEADS ON STRAIGHT. GOT HIT BY ANOTHER CAR ON THE SIDE, AFTER COUPLE OF TURNS, IT STOPPED ON THE MIDDLE OF THE FREEWAY. COUPLE OF SIDE AIR BAGS DEPLOYED, THE MOST IMPORTANT ONES, THE FRONT AIR BAGS, DRIVER AND PASSENGER SIDE DID NOT DEPLOYED. *TR

Mileage: 135,000

20131113STRUCTURE:BODY

ON OPENING THE DRIVER'S DOOR FROM THE INSIDE, THE DRIVER SUFFERED A DEEP LACERATION OF THE MIDDLE FINGER AS A RESULT OF SHARP EDGES OF THE CHIPPING METAL COAT OF THE DOOR HANDLE. UPON FURTHER INSPECTION, IT APPEARS THAT THE PLATING OF THE INNER EDGE OF THE HANDLE IS DELAMINATING FROM THE PLASTIC STRUCTURE, LEAVING PROTRUDING, SHARP EDGES ON THE VERY PART OF THE HANDLE USED TO OPEN THE DOOR. THIS MAY ALSO BE A POTENTIAL SITE OF BACTERIAL INFECTIONS. *TR

Mileage: 164,400

20051031FireSEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

DT: THE CONTACT STATED THAT WHILE DRIVING SHE TURNED ON SEAT WARMER AS WELL AS THE HEATER AND SHE DETECTED THE ODOR OF SOMETHING BURNING . SHE TURNED OFF THE HEATER BUT NOT THE SEAT WARMER. SHE CONTINUED DRIVING BUT SENSED A FEELING OF SOMETHING BITING THE SIDE OF HER LEG. SHE DISCOVERED A SPARK COMING FROM A HOLE IN LEATHER SEAT. SHE EXPERIENCED A SMALL BURN TO HER LEG. THERE WERE NO VISIBLE FLAMES ONLY SPARKS. SHE TURNED OFF THE SEAT WARMER AND PULLED OVER. TO EXTINGUISH ANY SPARKS SHE

Mileage: 37,000

20050131CrashSERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

WHILE PULLING INSIDE OF A PARKING SPACE DRIVER APPLIED THE BRAKES AND THE PEDAL WENT TO THE FLOOR. DRIVER WAS UNABLE TO STOP OR MAINTAIN CONTROL OF THE VEHICLE, AND IT COLLIDED INTO A GLASS WINDOW OF A BUSINESS. NO INJURIES REPORTED. UPON IMPACT, BOTH AIR BAGS DID NOT DEPLOY. VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION, AND MECHANIC INSISTED THAT THE PROBLEM COULD NOT DUPLICATED. *AK

20050110CrashSERVICE BRAKES, HYDRAULIC:POWER ASSIST

BRAKE FAILURE, CAUSED A MAJOR COLLISION. CAR DID NOT STOP IN TIME TO AVOID ANOTHER VEHICLE. ALSO ELECTRICAL ISSUE. *BF CONSUMER RECEIVED A LETTER STATING THAT HIS VEHICLE WAS INCLUDED IN THE RECALL. RECALL STATING THAT THE PUMP MOTOR MAY RUN OUT OF PERMISSIBLE TOLERANCES THEREBY TRIGGERING THEY HYDRAULIC BACKUP FUNCTION MODE LEAVING CONSUMER TO USE GREATER BRAKE PRESSURE LEAVING BRAKE TRAVEL LONGER LIKELY TO RESULT IN AN ACCIDENT. *TC