2002 MERCEDES-BENZ CL500

18 complaints filed with NHTSA.

18
Complaints
0
Crashes
4
Fires
0
Injuries
0
Deaths

Complaints by Component

ComponentCount
ELECTRICAL SYSTEM5
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL3
SUSPENSION3
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS1
ENGINE AND ENGINE COOLING1
ENGINE1
POWER TRAIN1
EXTERIOR LIGHTING1
LANE DEPARTURE: BLIND SPOT DETECTION1
FORWARD COLLISION AVOIDANCE: WARNINGS1

Recent Complaints

20150205FireENGINE

TL* THE CONTACT OWNS A 2002 MERCEDES BENZ CL500. WHILE DRIVING 50 MPH, SMOKE APPEARED NEAR THE REAR OF THE VEHICLE. THE CONTACT CONTINUED TO DRIVE AND THE ACTIVE BODY CONTROL (ABC) WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE ABC HIGH PRESSURE DISTRIBUTION HOSE NEEDED TO BE REPLACED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 07V263000 (ENGINE AND ENGINE COOLING, SUSPENSION). THE VIN AND FAILURE MIL

20150108FireSUSPENSION

TL* THE CONTACT OWNS A 2002 MERCEDES BENZ CL500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, SMOKE STARTED TO EMIT FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THERE WAS FLUID LEAKING FROM THE ACTIVE BODY CONTROL MODULE. THE CONTACT WAS A CERTIFIED MECHANIC WHO REPLACED AN O-RING. HOWEVER, THE FAILURE RECURRED. IN ADDITION, THE DRIVE CAREFUL WARNING LIGHT REMAINED ILLUMINATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE

Mileage: 80,000

20120828FireSERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS

WHILE DRIVING MY 2002 MERCEDES CL500, I NOTICED SMOKE COMING FROM THE ENGINE BAY AND THE SMELL OF SOMETHING BURNING. UPON INSPECTION IT WAS DISCOVERED THAT A HYDRAULIC SUSPENSION HOSE RUPTURED AND SPRAYED FLUID ONTO A CATALYTIC CONVERTER. THIS RESULTED IN A LARGE AMOUNT OF SMOKE AND SMALL FLAMES STARTING TO APPEAR RIGHT BEFORE THE PASSENGER SIDE ENGINE BAY WAS HOSED DOWN WITH WATER. THE MERCEDES DEALERSHIP ADVISED THIS WAS A KNOWN ISSUE AND A RECALL WAS ISSUED/PERFORMED BACK IN 2005/2007. MER

Mileage: 109,000

20120828FireENGINE AND ENGINE COOLING

WHILE DRIVING MY 2002 MERCEDES CL500, I NOTICED SMOKE COMING FROM THE ENGINE BAY AND THE SMELL OF SOMETHING BURNING. UPON INSPECTION IT WAS DISCOVERED THAT A HYDRAULIC SUSPENSION HOSE RUPTURED AND SPRAYED FLUID ONTO A CATALYTIC CONVERTER. THIS RESULTED IN A LARGE AMOUNT OF SMOKE AND SMALL FLAMES STARTING TO APPEAR RIGHT BEFORE THE PASSENGER SIDE ENGINE BAY WAS HOSED DOWN WITH WATER. THE MERCEDES DEALERSHIP ADVISED THIS WAS A KNOWN ISSUE AND A RECALL WAS ISSUED/PERFORMED BACK IN 2005/2007. MER

Mileage: 109,000