2002 MERCEDES-BENZ C320

102 complaints filed with NHTSA.

102
Complaints
4
Crashes
3
Fires
6
Injuries
1
Deaths

Complaints by Component

ComponentCount
ELECTRICAL SYSTEM29
SEATS21
ELECTRONIC STABILITY CONTROL (ESC)5
ELECTRICAL SYSTEM:12V/24V/48V BATTERY4
EXTERIOR LIGHTING4
POWER TRAIN:AUTOMATIC TRANSMISSION3
UNKNOWN OR OTHER3
AIR BAGS:FRONTAL2
SEATS:FRONT ASSEMBLY:POWER ADJUST2
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL2
AIR BAGS2
FUEL/PROPULSION SYSTEM2
STEERING:GEAR BOX:SHAFT PITMAN1
EQUIPMENT1
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR1

Recent Complaints

20181109CrashFireFatalAIR BAGS

TL* THE CONTACT OWNED A 2002 MERCEDES-BENZ C320. THE CONTACT CALLED ON BEHALF OF THE DRIVER. WHILE DRIVING AT AN UNKNOWN SPEED, THE DRIVER LOST CONTROL OF THE VEHICLE. THE VEHICLE SPUN AROUND SEVERAL TIMES AND CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY AND THE VEHICLE CAUGHT ON FIRE. THE DRIVER WAS KILLED ON IMPACT. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED BY THE POLICE AND DEEMED DESTROYED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEH

20150203FireELECTRONIC STABILITY CONTROL (ESC)

TL*THE CONTACT OWNS A 2002 MERCEDES BENZ C320. THE CONTACT STATED THAT THE ELECTRONIC STABILITY CONTROL LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AND SMOKE STARTED TO EMIT FROM UNDER THE HOOD. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT INFORMED OF THE ISSUE. THE FAILURE MILEAGE WAS 127,000.

Mileage: 127,000

20051207CrashAIR BAGS:FRONTAL

2002 MERCEDES C320 AIR BAG DID NOT DEPLOY ON EITHER SIDE. *TS *** NO ANSWER REQUIRED*** THE AIR BAGS FAILED TO DEPLOY DURING A HEAD ON COLLISION WITH ANOTHER VEHICLE. THE CONSUMER FEELS THAT HAD THE AIR BAGS DEPLOYED NEITHER HE NOR HIS WIFE WOULD HAVE SUSTAINED INJURIES. THE CONSUMER CONTACTED THE MANUFACTURER AND THEY ARE GOING TO SEND A FACTORY INSPECTOR TO INSPECT THE VEHICLE. *NM *NM

20030911FireELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH

WHILE DRIVING AT UNDETERMINED SPEED BRAKE LINE LOW LIGHT ILLUMINATED ON THE DIGITAL DASHBOARD. CONSUMER PULLED OVER, AND EXITED THE VEHICLE. FRONT END OF THE VEHICLE CAUGHT ON FIRE 5 MINUTES LATER. AFTER INSPECTION OF THE VEHICLE BY THE MANUFACTURER/DEALERSHIP, THEY WERE UNABLE TO LOCATE WHERE THE FIRE ORIGINATED FROM.*AK

Mileage: 12,000

20020207CrashELECTRICAL SYSTEM

DRIVERS SIDE AND PASSENGER SIDE AIRBAGS FAILED TO DELPOY DURING A FOURTY-FIVE PER HOUR FRONT COLLISION, DEALER HAS YET TO BE CONTACTED.*AK CONSUMER STATED THE TEL-AID ALSO FAILED TO OPERATE, IN WHICH IT WAS UNABLE TO BRAKE THE VEHICLE.*SLC

20020207CrashAIR BAGS:FRONTAL

DRIVERS SIDE AND PASSENGER SIDE AIRBAGS FAILED TO DELPOY DURING A FOURTY-FIVE PER HOUR FRONT COLLISION, DEALER HAS YET TO BE CONTACTED.*AK CONSUMER STATED THE TEL-AID ALSO FAILED TO OPERATE, IN WHICH IT WAS UNABLE TO BRAKE THE VEHICLE.*SLC