2020 MERCEDES-BENZ C 300

41 complaints filed with NHTSA.

41
Complaints
7
Crashes
0
Fires
7
Injuries
0
Deaths

Complaints by Component

ComponentCount
ENGINE6
UNKNOWN OR OTHER5
FUEL/PROPULSION SYSTEM3
ELECTRICAL SYSTEM2
STEERING2
AIR BAGS2
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING2
FORWARD COLLISION AVOIDANCE: WARNINGS2
BACK OVER PREVENTION2
TIRES:TREAD/BELT2
VISIBILITY:SUN/MOON ROOF ASSEMBLY2
POWER TRAIN2
VEHICLE SPEED CONTROL1
LATCHES/LOCKS/LINKAGES:DOORS:LATCH1
LANE DEPARTURE: WARNING1

Recalls (9)

21V03200029/01/2021

SEAT BELTS:FRONT:RETRACTOR

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2021 C300, 2017-2020 AMG C43, and AMG C63 vehicles. The front seat belts might not fully retract to their stowed position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 2

20V36400022/06/2020

ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 C300, E350, and GLC300 vehicles equipped with turbocharged 4-cylinder gasoline engines. The screws that retain the turbocharger oil feed and return lines may not have been properly tightened, possibly resulting in an oil leak.

22V36500020/05/2022

ELECTRICAL SYSTEM:SOFTWARE

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model de

21V19700019/03/2021

STRUCTURE:BODY:ROOF AND PILLARS

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 C

23V85400015/12/2023

STRUCTURE:BODY:ROOF AND PILLARS

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to t

22V23200008/04/2022

BACK OVER PREVENTION:DISPLAY FUNCTION

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2021 CLA-Class, GLE/GLS-Class, A-Class, C-Class, E-Class, E-Class Coupe/Convertible, GLA/GLB-Class, GLC-Class, and CLS-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The rearview camera may not disp

20V06800007/02/2020

COMMUNICATION

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 C300 Cabrio, C300 Cabrio 4MATIC, C300 Coupe, C43 AMG Cabrio 4MATIC, C43 AMG Coupe 4MATIC, C63S AMG Cabrio, CLS53 AMG 4MATIC, E350, E350 4MATIC, E450 Cabrio, E450 Cabrio 4MATIC, E450 Coupe, E450 Coupe 4MATIC, E450 4MATIC, E53 AMG Cabrio 4MATIC

21V05800005/02/2021

ELECTRICAL SYSTEM:SOFTWARE

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle mod

21V50900002/07/2021

EXTERIOR LIGHTING:HEADLIGHTS

Mercedes-Benz LLC (MBUSA) is recalling certain 2018-2020 C300, 2019-2020 A220, AMG C43, AMG C63, 2020 GLE580, GLB250, 2020-2021 GLE450, GLE350, 2021 AMG GLE63, and AMG GLE53 vehicles. The LED headlights may have been incorrectly adjusted during a vehicle repair. As such, these vehicles fail to com

Recent Complaints

20260217ENGINE

I am reporting a catastrophic repeat engine failure on my 2020 Mercedes-Benz C300. On October 9, 2025, with 26,589 miles, the vehicle suffered a Cylinder 2 failure (exhaust valves), causing a dangerous loss of power in traffic. I paid $4,100.43 for a $10,000 plus cylinder head replacement at an authorized dealer (Mercedes-Benz of Atlanta South) on November 13, 2025. Following the repair, the vehicle continued to exhibit multiple 'Check Engine Oil Level' warnings. On February 4, 2026—less than

20260122AIR BAGS

I purchased this vehicle on December 26, 2025 from an authorized Mercedes-Benz dealership. Shortly after the purchase, I discovered an issue related to the airbag system, which indicates a potential safety defect. At the time of purchase and during the test drive, the vehicle was already turned on, and no warning or disclosure was provided regarding any airbag malfunction or warning message. The issue became apparent only after the purchase. I later brought the vehicle in for repairs. While so

20260111ELECTRICAL SYSTEM

points: ⸻ While driving, the vehicle displays the warning “Active Brake Assist Functions Limited – See Operator’s Manual.” The message appears during normal driving and does not go away. This warning indicates that the automatic emergency braking / Active Brake Assist system is limited or disabled, reducing a critical safety feature designed to help prevent or mitigate collisions. This creates a safety risk because the vehicle may not automatically brake in an emergency situation.

20260111SERVICE BRAKES

points: ⸻ While driving, the vehicle displays the warning “Active Brake Assist Functions Limited – See Operator’s Manual.” The message appears during normal driving and does not go away. This warning indicates that the automatic emergency braking / Active Brake Assist system is limited or disabled, reducing a critical safety feature designed to help prevent or mitigate collisions. This creates a safety risk because the vehicle may not automatically brake in an emergency situation.

20260111FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

points: ⸻ While driving, the vehicle displays the warning “Active Brake Assist Functions Limited – See Operator’s Manual.” The message appears during normal driving and does not go away. This warning indicates that the automatic emergency braking / Active Brake Assist system is limited or disabled, reducing a critical safety feature designed to help prevent or mitigate collisions. This creates a safety risk because the vehicle may not automatically brake in an emergency situation.

20251026ENGINE

I purchased this 2020 Mercedes-Benz C300 only two months ago and have driven it less than 3,000 miles. The Carfax report shows consistent maintenance and regular service history by prior owners. While driving, the check engine light came on and the vehicle began shaking and running roughly. Diagnostics by Peachtree Imports (10/03/2025) and later by Mercedes-Benz of Atlanta South confirmed Cylinder #2 failure on the M264 2.0L engine at only 26,589 miles. The dealer’s report states: “Cylinder

20251026FUEL/PROPULSION SYSTEM

I purchased this 2020 Mercedes-Benz C300 only two months ago and have driven it less than 3,000 miles. The Carfax report shows consistent maintenance and regular service history by prior owners. While driving, the check engine light came on and the vehicle began shaking and running roughly. Diagnostics by Peachtree Imports (10/03/2025) and later by Mercedes-Benz of Atlanta South confirmed Cylinder #2 failure on the M264 2.0L engine at only 26,589 miles. The dealer’s report states: “Cylinder

20251026POWER TRAIN

I purchased this 2020 Mercedes-Benz C300 only two months ago and have driven it less than 3,000 miles. The Carfax report shows consistent maintenance and regular service history by prior owners. While driving, the check engine light came on and the vehicle began shaking and running roughly. Diagnostics by Peachtree Imports (10/03/2025) and later by Mercedes-Benz of Atlanta South confirmed Cylinder #2 failure on the M264 2.0L engine at only 26,589 miles. The dealer’s report states: “Cylinder

20250924TIRES:TREAD/BELT

BOTH the front tires in my 2020 Mercedes C300 developed sudden belt separation while driving at highway speed this past weekend. These tires were installed by Mercedes of Delray Beach Florida as part of my CPO vehicle purchase in September of 2022 and have less-than 20K miles on them. Tires are Continental ProContact size 225/45 R18 and marked M+S as well as MOE. The vehicle received a routine four-wheel alignment as part of my annual servicing in July 2025 by Mercedes of Fort Pierce, and no in

20250804STRUCTURE

The contact owns a 2020 Mercedes-Benz C300. The contact stated that a section of the roof near the top of the windshield, between the sunroof, had detached and flown off the vehicle while driving 30 MPH in bumper-to-bumper traffic. The driver was able to grab the portion of the rubber gasket and pulled it into the vehicle through the driver’s side front window. The roof was in three pieces. The contact turned on the hazard lights and was able to pull over safely to the side of the roadway. The

Mileage: 28,722

20250804VISIBILITY

The contact owns a 2020 Mercedes-Benz C300. The contact stated that a section of the roof near the top of the windshield, between the sunroof, had detached and flown off the vehicle while driving 30 MPH in bumper-to-bumper traffic. The driver was able to grab the portion of the rubber gasket and pulled it into the vehicle through the driver’s side front window. The roof was in three pieces. The contact turned on the hazard lights and was able to pull over safely to the side of the roadway. The

Mileage: 28,722

20250616STEERING

Over the past month, my 2020 Mercedes-Benz C300 has been experiencing unexpected and increasingly concerning issues with the steering. These problems began suddenly and without any prior warning signs. Initially, the steering has been making grinding sounds more usual, particularly at lower speeds and when making tight turns. Over the following weeks, the issue became more pronounced, with occasional instances of the steering wheel resisting movement or feeling delayed in its response. At times,

20250411ENGINE

I own a 2020 Mercedes-Benz C300, and the check engine light recently came on. The vehicle has only around 27,000 miles and has been regularly maintained at an authorized dealership. Diagnostic testing revealed fault code P06DA00, indicating an electrical failure or open circuit in the engine oil pump control valve. The dealership confirmed that the valve could not actuate and provided a repair estimate exceeding $7,000 due to the labor-intensive nature of the repair. This issue occurred shortl

20250311VISIBILITY:SUN/MOON ROOF ASSEMBLY

Sunroof is not closing

20250113UNKNOWN OR OTHER

THE COMPONENT THAT IS MALFUCTIONING IS THE COVERTABLE TOP OF MY 2020 C300 CABRIOLET MERCESDES BENZ. THE STRINGS/CORDS THAT HOLD THE LINER OF THE COVERTABLE TOP TO THE ROOF ARE BREAKING AND IT MAKES THE COVERTIBLE TOP INOPERABLE. THERE WAS NO WARNING LAMP OR NOTICE OF THIS DEFECT. THERE IS ONLY 11595 MILES ON MY 4 YEAR OLD CAR THAT IS GARAGED. THIS OCCURRED 1 YEAR AFTER MY WARRANTY EXPIRED. THIS WOULD CAUSE THE TOP TO BE STUCK IN THE MIDDLING OF OPENING AND IT COULD NOT BE MOVED MECHANICALLY TO

20241114STRUCTURE:BODY

Roof panel is peeling and rattling loose. I’m afraid it will come off like the other C-300s that were recalled for their roof panel flying off.

20240517POWER TRAIN

My wife was driving our 2020 Mercedes Benz C300 coupe near our house and the engine light came on. Then the car could not be driven over the speed of 30 miles per hour. Then it stopped and had to be towed. Fortunately, she was able to avoid being hit by other vehicles.The car only has 25219 miles. It was towed to a mechanic who performed a diagnostic test which provided a series of codes regarding the malfunction. Three codes were related to the CAMTRONIC camshaft system and its Solenoid ( Cod

20240517ENGINE

My wife was driving our 2020 Mercedes Benz C300 coupe near our house and the engine light came on. Then the car could not be driven over the speed of 30 miles per hour. Then it stopped and had to be towed. Fortunately, she was able to avoid being hit by other vehicles.The car only has 25219 miles. It was towed to a mechanic who performed a diagnostic test which provided a series of codes regarding the malfunction. Three codes were related to the CAMTRONIC camshaft system and its Solenoid ( Cod

20240331ENGINE

Cylinder head is defective. Service advisor told me it was a known issue in which exhaust valves within cylinder head are prone to premature wear. If left unaddressed it leads to inevitable engine failure. I was quoted $12,000. My car is 2020 model year with not even 60,000. Barely even 4 years old.

20240205UNKNOWN OR OTHER

The issue is that the trunk lid closes abruptly and unintentionally. On Saturday, February 3, 2024, as I was putting a shopping bag in the trunk of my car, the trunk lid closed abruptly without my pressing the close button and hit my forehead. The impact was such that my eyeglasses flew off my face and hit the ground. The pain was severe and two days later, I still have pain. While there was no tear to the skin, there's a bump on my forehead and is still painful. The head injuries generally do