2024 MAZDA CX-90 PLUG-IN HYBRID

162 complaints filed with NHTSA.

162
Complaints
15
Crashes
0
Fires
11
Injuries
0
Deaths

Complaints by Component

ComponentCount
ELECTRICAL SYSTEM33
ENGINE30
STEERING17
UNKNOWN OR OTHER13
FUEL/PROPULSION SYSTEM13
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL13
POWER TRAIN9
VEHICLE SPEED CONTROL7
VISIBILITY/WIPER5
LANE DEPARTURE: BLIND SPOT DETECTION5
SERVICE BRAKES3
LANE DEPARTURE: WARNING3
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING2
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA2
LANE DEPARTURE: ASSIST2

Recent Complaints

20260204STEERING

I'd like to join the open investigation for RQ26002 [XXX] ). Our car has had jerky steering when doing a long turn at the same angle for well over a year. We brought in the car multiple times to the Mazda dealership and they said they couldn't find an issue, essentially ignoring our request. It makes the car unsafe to drive on the highway (and other roads) because the steering wheel jerks when it needs to straighten out after a curve. Please feel free to contact us with any additional questoins

20260203CrashSTEERING

I bought a fairly used 2024 Mazda on December 19, 2025 from a Mazda dealership and immediately noticed that there was some resistance with turning the steering wheel. I mentioned it to the sales person and was told that it was how the car operated. After purchasing the car, the problem kept persisting in many ways while on the freeway or when making turns. The steering will try to self correct with sudden jerks that manifest a violent pull against my efforts to keep the car on the road or the co

20260130STEERING

After the recall for the worm gear the steering wheel feels disconnected from the steering rack when making turns at 30 ish mph( like making half circle on ramps) only for a second or two and goes back to normal after completing the turn. I’ve taken it to the dealer and waiting for an update

20260121STEERING

Power steering malfunction. Power steering assist may be reduced. When it is safe to do so, restart the vehicle. If the warning indicator remains illuminated after restarting, consult your dealer.

20260118STEERING

Steering wheel gets stuck when turning steering wheel, will not come back to center. Almost lost control on the freeway when steering wheel got stuck. Took it to the dealership and was told this is normal. Even though I found Recall 6524A.

20260105STEERING

Steering it getting stuck when Turing from left to center. It also make brake squeaking.

20260105UNKNOWN OR OTHER

Steering it getting stuck when Turing from left to center. It also make brake squeaking.

20260104STEERING

When doing a sustained turn at highway speeds of 50+ mph, the steering wheel sticks and does not return to center. I had to forcefully return the wheel to center which caused a jerk in the steering. This happened 10+ times on a recent road trip I took (200 miles). I brought the car to Mazda afterwards and they are replacing the steering rack.

20251230STEERING

My Mazda had a recall due to faulty steering worm. We noticed the steering was getting unsafe and the steering column was replaced once in 2024. It is now having the same issues again. Almost 2 hours into a 14 hour road trip, we turned around and went home because the steering was sticking and jerky

20251223STEERING

The steering has become jerky despite a previous recall that was supposed to fix the issue. When driving at speed, changing lanes become dangerous because of the sudden jerky slip of the steering wheel as if it takes more effort to turn the wheel and suddenly jerks to the left or right.

20251216ENGINE

Dear NHTSA Team, I am writing to formally report and follow up on a safety-related issue regarding my 2024 Mazda CX-90 PHEV, VIN: [XXX] . The vehicle has experienced repeated defects affecting critical safety systems, including: Engine overheating and cooling system failures Repeated engine malfunction warnings EVAP/emissions-related system faults These issues have persisted despite multiple visits to authorized Mazda service centers, and no permanent repair has been achieved. The defects

20251211ELECTRICAL SYSTEM

I am reporting serious safety concerns with my Mazda CX-90 PHEV (leased, manufactured September 2023). These issues create unacceptable risk to occupants and other road users. Multiple Severe Recalls: My vehicle has had at least four major recalls: • 6323J – Engine & Motor Shutdown: Complete loss of propulsion without warning. • 7024J – ECU Software Failures: Loss of drive power and restart failures. • 24V817000 – EV Mode Power Loss: Sudden propulsion loss in EV mode. • 6724E

20251211ENGINE

I am reporting serious safety concerns with my Mazda CX-90 PHEV (leased, manufactured September 2023). These issues create unacceptable risk to occupants and other road users. Multiple Severe Recalls: My vehicle has had at least four major recalls: • 6323J – Engine & Motor Shutdown: Complete loss of propulsion without warning. • 7024J – ECU Software Failures: Loss of drive power and restart failures. • 24V817000 – EV Mode Power Loss: Sudden propulsion loss in EV mode. • 6724E

20251125WHEELS

premature failure of OEM Falkens on CX-90 PHEV at 20k miles, posing hydroplaning/skidding risk; Mazda denying full goodwil

20251107STEERING

The steering is inconsistent. Sometimes it requires more or less effort to turn. The steering has been sticking around turns lately. This issue started over a year ago. They applied grease and it made the sticking go away but it has came back after 9 months.

20251105ELECTRICAL SYSTEM

My 2024 Mazda CX-90 continues to have a malfunctioning fuel gauge despite multiple dealer visits and the recall repair (Recall 25V568). The dealer confirmed the issue was fixed, but it is not. The digital fuel gauge does not update in real time. It remains stuck for long distances and only partially recalibrates after restarting the car. For example, on November 5, 2025, I drove more than 60 miles, but the gauge dropped by only about 10 miles. After turning the ignition off and on, the gauge ad

20251005ELECTRICAL SYSTEM

On occasion (several times in a month) I will drive the car listening to the radio. I then park for a short time and turn the car on and drive away when I notice that the radio isn;t on as it was when I parked. I then have to pull over, park the car, shut off the engine then restart. Now the redio comes on. I am concerned that other safety items are also non functioning when this happens. The dealer has been no help.

20251005UNKNOWN OR OTHER

On occasion (several times in a month) I will drive the car listening to the radio. I then park for a short time and turn the car on and drive away when I notice that the radio isn;t on as it was when I parked. I then have to pull over, park the car, shut off the engine then restart. Now the redio comes on. I am concerned that other safety items are also non functioning when this happens. The dealer has been no help.

20250922ENGINE

While driving 35 mph on a busy street, our vehicle completely lost power. The vehicle started violently shaking until I came to a complete stop. Many warning lights came on. Two primary: "Hybrid Malfunction", "Engine Malfunction" along with a couple others. When I stopped the car completely, it took 5 minutes before I could change the car from park to drive to move the car out of the way of oncoming traffic. Sitting in the middle of a busy road with hazards on is not safe!! Also, Suddenly los

20250922POWER TRAIN

While driving 35 mph on a busy street, our vehicle completely lost power. The vehicle started violently shaking until I came to a complete stop. Many warning lights came on. Two primary: "Hybrid Malfunction", "Engine Malfunction" along with a couple others. When I stopped the car completely, it took 5 minutes before I could change the car from park to drive to move the car out of the way of oncoming traffic. Sitting in the middle of a busy road with hazards on is not safe!! Also, Suddenly los