2012 MAZDA CX-9

263 complaints filed with NHTSA.

263
Complaints
14
Crashes
0
Fires
10
Injuries
0
Deaths

NHTSA Safety Rating

Not Rated/5
Overall
Not Rated/5
Front Crash
Not Rated/5
Side Crash
4/5
Rollover

Complaints by Component

ComponentCount
SERVICE BRAKES139
ENGINE25
AIR BAGS23
POWER TRAIN18
VEHICLE SPEED CONTROL11
SUSPENSION9
STEERING7
UNKNOWN OR OTHER6
ELECTRICAL SYSTEM5
EXTERIOR LIGHTING3
FUEL/PROPULSION SYSTEM3
ELECTRONIC STABILITY CONTROL (ESC)2
SEAT BELTS2
SERVICE BRAKES, HYDRAULIC2
EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)1

Recalls (4)

19V78200031/10/2019

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Mazda North American Operations (Mazda) is recalling certain 2007-2012 CX-7, CX-9, and 2009-2012 Maza6 vehicles. These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant deg

15V45100020/07/2015

SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT

Mazda North American Operations (Mazda) is recalling certain model year 2007-2014 CX-9 vehicles manufactured October 24, 2006, to December 28, 2013. The affected vehicles have front suspension ball joints that may corrode from water leaking into the fitting.

17V45700018/07/2017

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Mazda North America Operations (Mazda) is recalling certain 2012 CX-7, CX-9 and Mazda6 vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Sa

18V71700012/10/2018

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Mazda North American Operations (Mazda) is recalling certain 2014-2015 Mazda CX-9 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan),

Recent Complaints

20230713CrashSUSPENSION

The contact owns a 2012 Mazda CX9. The contact stated that the vehicle had previously been involved in a crash due to a fractured passenger's side lower control arm. The dealer was made aware of the failure and confirmed that the vehicle had been repaired under NHTSA Campaign Number: 15V451000 (Suspension). The dealer referred the contact to the manufacturer for assistance. An independent mechanic replaced the passenger's side lower control arm; however, the contact stated that after the repair

Mileage: 11,000

20220109CrashSERVICE BRAKES

I was driving along the highway and traffic began to slow. I pushed the brakes and the car did not stop.

Mileage: 104,000

20211005SERVICE BRAKES

Brake booster failure caused a near miss. Wife driving with 5 year old daughter in the vehicle. The stopping force required on the brake pedal became excessive and the stopping (safe braking) distance significantly increased causing emotional distress. My understanding is this part (brake booster) has a defective diaphragm that deteriorates over time. The extended warranty created for this particular issue did not cover the vehicle at the time of the failure.

20210222CrashVEHICLE SPEED CONTROL

TL* THE CONTACT OWNS A 2012 MAZDA CX-9. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH WHILE PULLING INTO A PARKING SPACE, THE VEHICLE SUDDENLY EXPERIENCED UNINTENDED ACCELERATION AND DROVE FORWARD CRASHING INTO A WOODEN SEATING BENCH WHICH WAS PUSHED INTO A BUILDING. DURING THE INCIDENT THE DRIVERS FOOT WAS PRESSING THE BRAKE PEDAL. NO INJURIES WERE REPORTED. A POLICE REPORT WAS TAKEN AT THE SCENE AND THE VEHICLE WAS TOWED AWAY. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE M

Mileage: 112,000

20201228AIR BAGS

TL* THE CONTACT OWNS A 2012 MAZDA CX-9. THE CONTACT STATED THAT WHILE DRIVING OVER A SPEED BUMP AT APPROXIMATELY 5 MPH BOTH THE FRONT AND REAR DRIVER SIDE AND PASSENGER SIDE CURTAIN AIRBAGS HAD ERRONEOUSLY DEPLOYED WITH OUT ANY IMPACT OCCURRING TO THE VEHICLE. DURING THE INCIDENT BOTH THE FRONT AND PASSENGER SIDE SEAT BELTS HAD ALSO ACTIVATED AND DEPLOYED TO SECURE THE OCCUPANTS. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER JOE MAUS MAZDA LOCATED AT 6735 E INDEPENDENCE BLVD, CHARLOTTE, NC WHO REPL

Mileage: 126,417

20201228SEAT BELTS

TL* THE CONTACT OWNS A 2012 MAZDA CX-9. THE CONTACT STATED THAT WHILE DRIVING OVER A SPEED BUMP AT APPROXIMATELY 5 MPH BOTH THE FRONT AND REAR DRIVER SIDE AND PASSENGER SIDE CURTAIN AIRBAGS HAD ERRONEOUSLY DEPLOYED WITH OUT ANY IMPACT OCCURRING TO THE VEHICLE. DURING THE INCIDENT BOTH THE FRONT AND PASSENGER SIDE SEAT BELTS HAD ALSO ACTIVATED AND DEPLOYED TO SECURE THE OCCUPANTS. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER JOE MAUS MAZDA LOCATED AT 6735 E INDEPENDENCE BLVD, CHARLOTTE, NC WHO REPL

Mileage: 126,417

20190510CrashVEHICLE SPEED CONTROL

I WAS TURNING RIGHT INTO A PARKING SPACE WITH MY FOOT ON THE BRAKE, WHEN THE CAR SUDDENLY ACCELERATED. THE ENGINE REVVED UP AND THE CAR DARTED FORWARD. FOR A SPLIT SECOND I LIFTED MY FOOT TO MAKE SURE I WAS NOT PRESSING ON THE ACCELERATOR, AND IMMEDIATELY PUSHED BACK DOWN ON THE BRAKE AS HARD AS I COULD; THE CAR CONTINUED TO SPEED FORWARD. INSTINCTIVELY I KEPT THE WHEEL TURNED TO THE RIGHT TO AVOID CRASHING INTO THE BUILDING IN FRONT OF ME AS THE CAR JUMPED THE CURB, BUT I HIT 2 PARKED CARS.

Mileage: 56,000

20190108AIR BAGS

TAKATA RECALL" THIS IS IN RELATION TO CURTAIN AIRBAGS DEPLOYING WITHOUT WARNING OR IMPACT TO THE VEHICLE. THERE WAS NO ACCIDENT INVOLVED. TRAVELING DOWN THE FREEWAY AND THE CURTAIN AIRBAGS DEPLOYED.

Mileage: 79,855

20180313CrashSERVICE BRAKES

THE BRAKING SYSTEM DID NOT FUNCTION CORRECTLY RESULTING IN A CRASH. BRAKES WERE HARD AND COULD NOT BE DEPRESSED WHEN A VEHICLE STOPPED QUICKLY IN FRONT OF ME. TOOK THE CAR TO MAZDA DEALERSHIP AND THEY INFORMED ME THAT THIS IS A KNOWN PROBLEM AND REPLACED THE BRAKE BOOSTER UNDER A "SPECIAL WARRANTY". THIS NEEDS TO BE A SAFETY RECALL, I WAS NEVER NOTIFIED OF THIS SAFETY ISSUE. IT IS IMPERATIVE THAT NHTSB REOPEN THE INVESTIGATION ON THIS PROBLEM AS IT DOES NOT ONLY INVOLVE 2010 AND 2011 CARS AN

Mileage: 53,000

20170528VISIBILITY/WIPER

WHILE DRIVING AT HIGHWAY SPEED SUNROOF GLASS EXPLODED SHOWERING DRIVER WITH GLASS SOME UNEXPECTEDLY SHARP. COULD HAVE EASILY LOST CONTROL OF CAR AND CRASHED. RECEIVED CUT NO MEDICAL TREATMENT.

Mileage: 75,000

20160914CrashAIR BAGS

TL* THE CONTACT OWNED A 2012 MAZDA CX-9. WHILE DRIVING 2 MPH, A PICK UP TRUCK REAR ENDED THE CONTACT'S VEHICLE. IN TURN, THE CONTACT CRASHED INTO A THIRD VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 43,000.

Mileage: 43,000

20151008CrashAIR BAGS

TL* THE CONTACT OWNS A 2012 MAZDA CX-9. WHILE DRIVING 30 MPH, THE VEHICLE JERKED TO THE LEFT WITHOUT WARNING AND CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES SUSTAINED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A DEALER TO BE REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 17,804.

Mileage: 17,804

20151008CrashSTEERING

TL* THE CONTACT OWNS A 2012 MAZDA CX-9. WHILE DRIVING 30 MPH, THE VEHICLE JERKED TO THE LEFT WITHOUT WARNING AND CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES SUSTAINED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A DEALER TO BE REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 17,804.

Mileage: 17,804

20140820CrashSERVICE BRAKES

I'VE PURCHASED 2012 MAZDA CX-9 AWD IT LATE NOVEMBER OF 2011.RECENTLY I'VE BEEN EXPERIENCING MULTIPLE UNEXPECTED LOSS OF POWER-ASSISTED BRAKES FAILURE INCIDENT .I WAS IN A MINOR FENDER BENDEER. THANK GOD THE DRIVER INFRONT WAS VERY NICE AND DIDNT FILE ANY CLAIM AGAINST MY INSURANCE. WHEN I BROUGHT MY VEHICLE INTO MAZDA SERVICES DEPARTMENT TO GET IT RESOLVE. INSTEAD OF TAKING UNEXPECTED LOSS OF POWER-ASSISTED BRAKES AS AN URGENT MATTER. THEY TOLD ME THAT MY CAR IS DRIVABLE AND IT STILL BREAK. I C

Mileage: 36,000

20140820CrashPOWER TRAIN

I'VE PURCHASED 2012 MAZDA CX-9 AWD IT LATE NOVEMBER OF 2011.RECENTLY I'VE BEEN EXPERIENCING MULTIPLE UNEXPECTED LOSS OF POWER-ASSISTED BRAKES FAILURE INCIDENT .I WAS IN A MINOR FENDER BENDEER. THANK GOD THE DRIVER INFRONT WAS VERY NICE AND DIDNT FILE ANY CLAIM AGAINST MY INSURANCE. WHEN I BROUGHT MY VEHICLE INTO MAZDA SERVICES DEPARTMENT TO GET IT RESOLVE. INSTEAD OF TAKING UNEXPECTED LOSS OF POWER-ASSISTED BRAKES AS AN URGENT MATTER. THEY TOLD ME THAT MY CAR IS DRIVABLE AND IT STILL BREAK. I C

Mileage: 36,000

20140820CrashVEHICLE SPEED CONTROL

I'VE PURCHASED 2012 MAZDA CX-9 AWD IT LATE NOVEMBER OF 2011.RECENTLY I'VE BEEN EXPERIENCING MULTIPLE UNEXPECTED LOSS OF POWER-ASSISTED BRAKES FAILURE INCIDENT .I WAS IN A MINOR FENDER BENDEER. THANK GOD THE DRIVER INFRONT WAS VERY NICE AND DIDNT FILE ANY CLAIM AGAINST MY INSURANCE. WHEN I BROUGHT MY VEHICLE INTO MAZDA SERVICES DEPARTMENT TO GET IT RESOLVE. INSTEAD OF TAKING UNEXPECTED LOSS OF POWER-ASSISTED BRAKES AS AN URGENT MATTER. THEY TOLD ME THAT MY CAR IS DRIVABLE AND IT STILL BREAK. I C

Mileage: 36,000

20130122CrashVEHICLE SPEED CONTROL

I HAD AN INCIDENT YESTERDAY RESULTING IN A MINOR COLLISION. MY ACCELERATOR STUCK, MY ENGINE KEPT REVVING, AND I COULD NOT STOP. I KEPT APPLYING THE BRAKES BUT IT FELT AS IF EVERYTHING LOCKED UP. I REARENDED THE PERSON IN FRONT OF ME NO DAMAGE TO THEIR CAR AND ONLY MINOR TO MINE. I AM NOW AFRAID TO DRIVE THE VEHICLE. MY HUSBAND CONTACTED THE DEALERSHIP AND THEY ARE WAITING TO HEAR BACK FROM MAZDA CORPORATE. *TR

Mileage: 15,049

20130122CrashENGINE

I HAD AN INCIDENT YESTERDAY RESULTING IN A MINOR COLLISION. MY ACCELERATOR STUCK, MY ENGINE KEPT REVVING, AND I COULD NOT STOP. I KEPT APPLYING THE BRAKES BUT IT FELT AS IF EVERYTHING LOCKED UP. I REARENDED THE PERSON IN FRONT OF ME NO DAMAGE TO THEIR CAR AND ONLY MINOR TO MINE. I AM NOW AFRAID TO DRIVE THE VEHICLE. MY HUSBAND CONTACTED THE DEALERSHIP AND THEY ARE WAITING TO HEAR BACK FROM MAZDA CORPORATE. *TR

Mileage: 15,049

20130122CrashSERVICE BRAKES

I HAD AN INCIDENT YESTERDAY RESULTING IN A MINOR COLLISION. MY ACCELERATOR STUCK, MY ENGINE KEPT REVVING, AND I COULD NOT STOP. I KEPT APPLYING THE BRAKES BUT IT FELT AS IF EVERYTHING LOCKED UP. I REARENDED THE PERSON IN FRONT OF ME NO DAMAGE TO THEIR CAR AND ONLY MINOR TO MINE. I AM NOW AFRAID TO DRIVE THE VEHICLE. MY HUSBAND CONTACTED THE DEALERSHIP AND THEY ARE WAITING TO HEAR BACK FROM MAZDA CORPORATE. *TR

Mileage: 15,049