2018 LEXUS ES HYBRID

5 complaints filed with NHTSA.

5
Complaints
1
Crashes
0
Fires
1
Injuries
0
Deaths

Complaints by Component

ComponentCount
SEAT BELTS1
ENGINE1
UNKNOWN OR OTHER1
EXTERIOR LIGHTING1
AIR BAGS1

Recent Complaints

20200102CrashAIR BAGS

TL* THE CONTACT OWNED A 2018 LEXUS ES300H. THE CONTACT STATED THAT WHILE EXITING THE FREEWAY AT ABOUT 50 MPH, UNABLE TO SEE VERY WELL DURING NIGHT TIME, THE CONTACT WENT OFF THE PAVEMENT AND ONTO THE GRASS. THE CONTACT WAS ON THE RIGHT SIDE OF THE GUARDRAIL AND REALIZED HE WAS OFF THE ROAD THEN ATTEMPTING TO SLOW DOWN BUT THE VEHICLE SLID ON THE GRASS. AS A RESULT, THE CONTACT CRASHED INTO A CONCRETE WALL. THE FRONT END OF THE VEHICLE JAMMED INWARD TO THE DASHBOARD CAUSING THE STEERING WHEEL TO

Mileage: 36,000

20181124EXTERIOR LIGHTING

WHEN DRIVING THE LOW BEAMS ON MY LEXUS ES 300H ILLUMINATE A MAXIMUM 4 DIVIDING LINES ON A ROAD AND THAT'S EQUAL TO 120 FEET. MY AUTO HIGH BEAMS COME ON FREQUENTLY AS THE LOW BEAM LIGHTS AT NIGHT ARE VERY LIMITED . I HAVE A 2019 CAMRY AND THOSE LIGHTS WHICH ARE SIMILAR ILLUMINATE AT LEAST 200 FEET AND AT LEAST 8 DIVIDING LINES. MY DEALER CHECKED AND STATED THEY ARE CORRECT.

Mileage: 1,500

20180803UNKNOWN OR OTHER

I HAVE A HORRIBLE EXPERIENCE WITH MY NEW LEXUS ES300H 2018. I LEASED THE CAR FROM KEYES IN VAN NUYS(LA). WHEN I SEAT IN THE CAR AFTER 5 MINUTES SOME THING CAUSE ITCHING MY FACE,THIS SITUATION IS EVEN WORSED WHEN I DRIVE IN THE HIGHWAY. I TOOK MY CAR TO DEALERSHIP MORE THAN 8 TIMES THEY START CLEANING CHANGING THE CABIN AIR FILTER BUT THE PROBLEM IS STILL THERE. I GAVE RIDES TO MY FRIENDS ALSO AND THEY COMPLAIN IN A SAME WAY THAT I DID (ITCHING, COUGHING). LAST WEEK I WENT TO THE HOSPITAL BE

Mileage: 80

20180706ENGINE

TL* THE CONTACT LEASED A 2018 LEXUS ES300H. WHILE DRIVING 65 MPH, A CHEMICAL SUBSTANCE ENTERED THE CABIN OF THE VEHICLE FROM THE VENTILATION SYSTEM. THE CONTACT EXPERIENCED ITCHING OF THE FACE, COUGHING, AND THROAT COMPLICATIONS THAT REQUIRED MEDICAL ATTENTION. THE DEALER (LEXUS OF SERRAMONTE, 700 SERRAMONTE BLVD, COLMA, CALIFORNIA 94014) WAS MADE AWARE OF THE FAILURE AND CLEANED THE INTERIOR OF THE VEHICLE, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MI

Mileage: 80

20180426SEAT BELTS

I WAS TOLD BY A CUSTOMER SERVICE AGENT THROUGH EMAIL THAT "THE LATCH SYSTEM SHOULD NOT BE USED FOR REAR FACING CHILD SEATS." THIS IS COMPLETELY SHOCKING TO ME AS THERE ARE NO INDICATIONS IN THE MANUAL THAT THIS IS THE CASE. WE HAVE BEEN DRIVING WITH OUR DAUGHTER FOR MONTHS USING THE LATCH SYSTEM FOR HER REAR FACING CONVERTIBLE CAR SEAT. IT WOULD HAVE BEEN EASY ENOUGH TO INSTALL WITH THE SEAT BELT INSTEAD.