2024 KIA SOUL
31 complaints filed with NHTSA.
NHTSA Safety Rating
Complaints by Component
| Component | Count |
|---|---|
| ELECTRICAL SYSTEM | 7 |
| UNKNOWN OR OTHER | 6 |
| ENGINE | 4 |
| LANE DEPARTURE: ASSIST | 2 |
| POWER TRAIN | 2 |
| BACK OVER PREVENTION: WARNINGS | 2 |
| VEHICLE SPEED CONTROL | 1 |
| STEERING | 1 |
| SERVICE BRAKES | 1 |
| TIRES | 1 |
| EXTERIOR LIGHTING | 1 |
| FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | 1 |
| FORWARD COLLISION AVOIDANCE: WARNINGS | 1 |
| BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING | 1 |
Recent Complaints
My vehicle has less than 8K miles. This weekend my horn stopped working (a definite safety problem) and the signal that I had locked my car doors using my fob failed to work. The lights did flash to signal they were locked (I checked just to be sure!) I need to have the vehicle checked before part(s) can be ordered. That requires 2 trips to the dealer instead of one. I was told that this problem is a "recall under warranty". Kia isn't doing anything to keep their customers with this lack of
Driver Attention Warning (DAW), "Consider Taking A Break", is coming on randomly, sometimes multiple times within a short driving distance. Has become a DISTRACTION instead of a SAFETY FEATURE! Cannot turn off or even turn down the sound. Even on "low" sound, still loud enough to wake up a sleeping passenger! Taken back to Kia dealer 3 times. They will do nothing because as they say" technician cannot duplicate customer concern."
It started appearing to be electrical and ended in some type of engine/system emergency! I rented this vehicle through Avis and the first few days everything appeared ok, regarding the functionality vehicle. Mid-day on 10-4-25, I attempted to put groceries in the trunk, wouldnât open. After 4 minutes, I gave up, assuming Iâm doing something wrong.That evening, the gas mileage hadnât moved remained at (90), the battery light, oil pan, mph:stuck on 23, and the rev stuck on 1.2, and the Odome
It started appearing to be electrical and ended in some type of engine/system emergency! I rented this vehicle through Avis and the first few days everything appeared ok, regarding the functionality vehicle. Mid-day on 10-4-25, I attempted to put groceries in the trunk, wouldnât open. After 4 minutes, I gave up, assuming Iâm doing something wrong.That evening, the gas mileage hadnât moved remained at (90), the battery light, oil pan, mph:stuck on 23, and the rev stuck on 1.2, and the Odome
It started appearing to be electrical and ended in some type of engine/system emergency! I rented this vehicle through Avis and the first few days everything appeared ok, regarding the functionality vehicle. Mid-day on 10-4-25, I attempted to put groceries in the trunk, wouldnât open. After 4 minutes, I gave up, assuming Iâm doing something wrong.That evening, the gas mileage hadnât moved remained at (90), the battery light, oil pan, mph:stuck on 23, and the rev stuck on 1.2, and the Odome
Started the car this morning and noticed that the dashboard screen was blank. This had never happened before. Turned the car off and on twice thinking maybe it was just a software glitch but the screen stayed blank. Took the car to the dealer shortly after. When I picked it up the service advisor said they did a reset and a software update. The advisor had not seen this in a 2024 Kia Soul. But when checking on-line, I saw several similar complaints for this year/model.
Horn malfunctioned, a known issue recognized by Kia on these models. Visited an authorized Kia repair center in Maryland on June 14, 2025. The repair center indicated that the necessary parts (96611-K0030 and 96619-T6000) are not available in Maryland or surrounding states, and backorder delays are at least four to six weeks. The vehicle is meanwhile not road safe due to the lack of a horn.
I PURCHASED THIS VEHICLE IN JAN 2024 AND IT NOW HAS 16000 MILES. TOOK MY CAR INTO RAY SKILLMAN, PIKES PLAZA WESTIDE FOR SERVICE LAST MONTH BECAUSE MY HORN WAS NOT WORKING. THEY TOLD ME THAT THERE WAS A NATION WIDE BACK ORDER ON THE PART AND JUST 2 DAYS AGO, I RECEIVED AN EMAIL FROM KIA CUSTOMER SERVICE/CARE, STATING THAT THEY WERE TOLD THAT THERE IS NO ETA AT THIS TIME. THIS (NOT HAVING A HORN) IS A SAFETY CONCERN AND ALSO THE SERVICE TECH THAT TOOK MY CAR IN, TOLD ME THAT IT AFFECTED OTHER KIA
My Kia Soul, which only has 7600 miles, was parked in my garage. When I went to wash it this afternoon, I found that the back window had shattered.
No sound when object is in area of vehicle when backing up.
No sound when object is in area of vehicle when backing up.
The vehicle was looked at and was told it didnât have sensors for the problem, I canât believe the vehicle didnât have sensors for that problem when the rest of the vehicle has sensors for everything else. The vehicle should be recalled to have the sensors put on for safety concerns. I have a camera but no warning sound when object is detected.
shortly after purchasing the car (06/2024) while driving (regardless of the weather or temperature, whether itâs day, night, hot, cold, etc) all of my dash warning lights come on, complete ADAS system malfunction. it shows a code for my front camera through the kia connect app and says itâs chasis related. i have taken my car in multiple times for this and i still leave with it the same day hours later. despite being told that both recommendations from my last service appointment had already
shortly after purchasing the car (06/2024) while driving (regardless of the weather or temperature, whether itâs day, night, hot, cold, etc) all of my dash warning lights come on, complete ADAS system malfunction. it shows a code for my front camera through the kia connect app and says itâs chasis related. i have taken my car in multiple times for this and i still leave with it the same day hours later. despite being told that both recommendations from my last service appointment had already
shortly after purchasing the car (06/2024) while driving (regardless of the weather or temperature, whether itâs day, night, hot, cold, etc) all of my dash warning lights come on, complete ADAS system malfunction. it shows a code for my front camera through the kia connect app and says itâs chasis related. i have taken my car in multiple times for this and i still leave with it the same day hours later. despite being told that both recommendations from my last service appointment had already
purchased 6-22-24 fire happened 8-14-24 at approximately 11pm, with approximately 2691 miles, fire started in engine compartment, car burned to ground, nothing left, approximately 2691 miles on vehicle. i was lucky to get out alive, i had to kick the doors open.
purchased 6-22-24 fire happened 8-14-24 at approximately 11pm, with approximately 2691 miles, fire started in engine compartment, car burned to ground, nothing left, approximately 2691 miles on vehicle. i was lucky to get out alive, i had to kick the doors open.
purchased 6-22-24 fire happened 8-14-24 at approximately 11pm, with approximately 2691 miles, fire started in engine compartment, car burned to ground, nothing left, approximately 2691 miles on vehicle. i was lucky to get out alive, i had to kick the doors open.
Well, isn't it wonderful that Kia has extended the warranty on the horn assembly. Now, how do I avail myself of the warranty? Simple - if the horn DOES NOT WORK or emits an unusual or different sound just bring it to KIA for a diagnosis. Now, when is it most likely that I realize the horn DOES NOT WORK? When I need it the most, or when the bicyclist or pedestrian or whatever needs my horn to work. How in the world does KIA think it can keep possibly unsafe vehicles on the road? I have no idea bu
The contact owns a 2024 Kia Soul. The contact stated that while driving on an access road at 20 MPH, the vehicle lost motive power and stalled. No warning lights were illuminated. The contact pulled over onto the side of the road to inspect the vehicle. The vehicle was restarted, and the contact started to drive however, the failure recurred. The contact inspected the vehicle but found no cause for the failure. The vehicle was restarted; however, the vehicle failed to exceed 20 MPH. The local de
Mileage: 7,000