2015 KIA SORENTO

935 complaints filed with NHTSA.

935
Complaints
33
Crashes
19
Fires
38
Injuries
0
Deaths

NHTSA Safety Rating

5/5
Overall
5/5
Front Crash
5/5
Side Crash
4/5
Rollover

Complaints by Component

ComponentCount
ENGINE347
UNKNOWN OR OTHER111
STRUCTURE:BODY93
EXTERIOR LIGHTING84
ELECTRICAL SYSTEM55
POWER TRAIN40
STEERING32
AIR BAGS29
FUEL/PROPULSION SYSTEM27
VEHICLE SPEED CONTROL19
SERVICE BRAKES19
SERVICE BRAKES, HYDRAULIC14
ELECTRONIC STABILITY CONTROL (ESC)8
VISIBILITY/WIPER7
ENGINE AND ENGINE COOLING5

Recalls (3)

20V51900027/08/2020

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

Kia Motors America (Kia) is recalling certain 2013-2015 Optima and 2014-2015 Sorento vehicles. Brake fluid may leak inside the Hydraulic Electronic Control Unit (HECU), possibly resulting in an electrical short.

18V90700019/12/2018

FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pi

21V33100010/05/2021

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

Kia Motors America (Kia) is recalling certain 2013-2015 Optima and 2014-2015 Sorento vehicles previously recalled under recall 20V-519. Brake fluid may leak inside the Hydraulic Electronic Control Unit (HECU), possibly resulting in an electrical short.

Recent Complaints

20250803FireENGINE

Cut off in middle of the interstate start smoking

20250803FireELECTRICAL SYSTEM

Cut off in middle of the interstate start smoking

20250803FireFORWARD COLLISION AVOIDANCE: WARNINGS

Cut off in middle of the interstate start smoking

20250722CrashSTRUCTURE:BODY

THE PAINT ON MY 2015 KIA SORENTO (SNOW WHITE PEARL) IS PEELING OFF LARGE SHEETS, EXPOSING THE METAL UNDERNEATH. THIS IS A KNOW ISSUE AFFECTING MANY KIA AND HYNDAI VEHICLES. I AM CONCERED IT WILL LEAD TO RUST, SAFETY ISSUES, AND REDUCE VISIBILITY. A PIECE LADED ON MY WINDSHIELD BLOCKING MY VIEW. KIA HAS DENIED REPAIR AND HAS A CASE PENDING MORE RESEARCH. CASE NUMBER IS 25399760. THIS IS CLEARY A MANFACTURER DEFECT HAPPENING TO THIS COLOR ONLY. IT IS PEELING ON THE HOOD AND DOORS AND BACK SIDE. I

20250421FireSERVICE BRAKES

The entire car failed as it caught fire. I wasn't able to break or put the car into park and it rolled to a stop while smoke was coming through the vents. Because of this, my passenger and I exited the vehicle and crossed the expressway while a highway patroller was directing traffic away from the car. Within 2 minutes the car was engulfed in flames. The car is not available for inspection as it was towed away and disposed of. The safety of myself and the passenger were at risk because the enti

20250421FireENGINE

The entire car failed as it caught fire. I wasn't able to break or put the car into park and it rolled to a stop while smoke was coming through the vents. Because of this, my passenger and I exited the vehicle and crossed the expressway while a highway patroller was directing traffic away from the car. Within 2 minutes the car was engulfed in flames. The car is not available for inspection as it was towed away and disposed of. The safety of myself and the passenger were at risk because the enti

20250421FireFUEL/PROPULSION SYSTEM

The entire car failed as it caught fire. I wasn't able to break or put the car into park and it rolled to a stop while smoke was coming through the vents. Because of this, my passenger and I exited the vehicle and crossed the expressway while a highway patroller was directing traffic away from the car. Within 2 minutes the car was engulfed in flames. The car is not available for inspection as it was towed away and disposed of. The safety of myself and the passenger were at risk because the enti

20240618FireSERVICE BRAKES, HYDRAULIC

The contact owns a 2015 Kia Sorento. The contact stated that his vehicle had burst in flames while parked in his drive way. The contact called the fire department, however he was able to extinguish the flames using hand held extinguishers. The contact stated that the damage was contained to the front end of the vehicle, the engine compartment, the fire wall and the passenger front side. The fire department issued a report. The contact had not taken the vehicle to a local dealer. The vehicle was

Mileage: 155,000

20240610CrashVEHICLE SPEED CONTROL

The contact owned a 2015 Kia Sorento. The contact stated while depressing the accelerator pedal to drive inside the garage, the vehicle accelerated to the highest speed unintendedly. The contact depressed the brake pedal continuously, but the vehicle failed to respond. The vehicle pushed a table of home items through the rear wall of the garage, hit several gas pipes, and then landed approximately 6 ft. downhill in the backyard, where it continued to accelerate. The contact then noticed steam co

Mileage: 32,042

20240507FireSERVICE BRAKES

The contact owned a 2015 Kia Sorento. The contact stated that the vehicle was driven to a store, and when the vehicle was turned off, the contact saw smoke and fire coming from the hood. The contact went into the store to get a fire extinguisher and bystanders used their fire extinguishers and attempted to extinguish the fire. The Fire department extinguished the fire. There were no occupants in the vehicle. No injuries were sustained. The contact stated that all vehicles were moved away from th

Mileage: 147,000

20240305FireELECTRICAL SYSTEM

I was on the highway with my family, when we started to smell smoke,and the car began to slow down I proceeded to get off the highway to pull over to the side the of the road oil light came on and some more signal came on .so my son told me to open the hood it was dark so I could not find the latch so he bent his head down and that’s when he seen fire he told everyone to get out the car.!,,,and we got away from the car that’s when the whole car blew up.very dramatic night in which I had my g

Mileage: 107,999

20240305FireUNKNOWN OR OTHER

I was on the highway with my family, when we started to smell smoke,and the car began to slow down I proceeded to get off the highway to pull over to the side the of the road oil light came on and some more signal came on .so my son told me to open the hood it was dark so I could not find the latch so he bent his head down and that’s when he seen fire he told everyone to get out the car.!,,,and we got away from the car that’s when the whole car blew up.very dramatic night in which I had my g

Mileage: 107,999

20240219CrashSTEERING

Steering column separated while on cruise control at 70mph

Mileage: 169,862

20230512FireENGINE

The contact owns a 2015 Kia Sorento. The contact stated that while driving at approximately 50-55 MPH, he heard an abnormal popping sound and the vehicle spontaneously caught on fire. The contact was able to pull off the highway. The contact stated that he could see flames under the hood. The contact called 9-1-1 however, by the time the Emergency Services arrived on the scene, the fire was independently extinguished. The contact stated that the fire started in the engine compartment. The engine

Mileage: 155,565

20230419FireENGINE

traveling back from Panama City Beach, on 10/14/2022 Florida with a destination of [XXX]. At approximately 2:15pm, I had to pull off on the median of interstate 65 North bound at mile marker 123 in Greenville, Alabama due to mechanical failure of my 2015 Kia Sorento. The vehicle was smoking/caught fire and had become inoperable. I had my kids get out A.S.A.P. A good citizen called for help. Two Law enforcement cars and a fire engine arrived. Due to the trauma it caused on my kids a police offic

20230419FireELECTRICAL SYSTEM

traveling back from Panama City Beach, on 10/14/2022 Florida with a destination of [XXX]. At approximately 2:15pm, I had to pull off on the median of interstate 65 North bound at mile marker 123 in Greenville, Alabama due to mechanical failure of my 2015 Kia Sorento. The vehicle was smoking/caught fire and had become inoperable. I had my kids get out A.S.A.P. A good citizen called for help. Two Law enforcement cars and a fire engine arrived. Due to the trauma it caused on my kids a police offic

20221121CrashSTRUCTURE:BODY

My friend was driving my car this am and an unknown driver ran the stop sign on a side street off from Stuyvesant and hit my vehicle my friend proceeded to get out my vehicle to exchange ins with the other driver as she declined my friend tried contacting me numberous times by FaceTime and phone when I finally answered the FaceTime she snapped a picture of the back of her vehicle as she was proceeding to leave I told my friend I will contact the police department to do a report because we have h

20221121CrashUNKNOWN OR OTHER

My friend was driving my car this am and an unknown driver ran the stop sign on a side street off from Stuyvesant and hit my vehicle my friend proceeded to get out my vehicle to exchange ins with the other driver as she declined my friend tried contacting me numberous times by FaceTime and phone when I finally answered the FaceTime she snapped a picture of the back of her vehicle as she was proceeding to leave I told my friend I will contact the police department to do a report because we have h

20220901CrashEXTERIOR LIGHTING

SC197 completed 11/06/2020, SC212 completed 07/272021. recently found brake fluid leak results on my garage floor several times, but not after each use of vehicle? Also having to replace brake light bulbs often ,because apparently one will fail and all remaining stay on as if one was riding the brake pedal?

20220901CrashENGINE

SC197 completed 11/06/2020, SC212 completed 07/272021. recently found brake fluid leak results on my garage floor several times, but not after each use of vehicle? Also having to replace brake light bulbs often ,because apparently one will fail and all remaining stay on as if one was riding the brake pedal?