2012 KIA SORENTO
1194 complaints filed with NHTSA.
NHTSA Safety Rating
Complaints by Component
| Component | Count |
|---|---|
| ENGINE | 455 |
| ELECTRICAL SYSTEM | 127 |
| UNKNOWN OR OTHER | 80 |
| AIR BAGS | 78 |
| SERVICE BRAKES, HYDRAULIC | 65 |
| EXTERIOR LIGHTING | 55 |
| POWER TRAIN | 53 |
| SERVICE BRAKES | 32 |
| STRUCTURE:BODY | 30 |
| VEHICLE SPEED CONTROL | 29 |
| FUEL/PROPULSION SYSTEM | 29 |
| SUSPENSION | 20 |
| STEERING | 18 |
| VISIBILITY:SUN/MOON ROOF ASSEMBLY | 16 |
| ENGINE AND ENGINE COOLING | 13 |
Recalls (5)
ENGINE AND ENGINE COOLING:ENGINE
Kia Motor Company (Kia) is recalling certain 2011-2014 Optima, 2012-2014 Sorento and 2011-2013 Sportage vehicles. Machining errors during the engine manufacturing process may cause premature bearing wear within the engine.
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pi
POWER TRAIN:AUTOMATIC TRANSMISSION
Kia Motors America (Kia) is recalling certain model year 2011-2013 Kia Sorento vehicles manufactured October 19, 2009, to January 31, 2013. In the affected vehicles, if excessive force is applied to the gear shift lever, the brake-shift interlock mechanism may chip or crack allowing the transmissio
ENGINE
Kia Motors America (Kia) is recalling certain 2012-2013 Sorento, 2012-2015 Forte and Forte Koup, 2011-2013 Optima Hybrid, 2014-2015 Soul, and 2012 Sportage vehicles. An engine compartment fire can occur while driving.
Recent Complaints
The contact owns a 2012 Kia Sorento. The contact stated that after parking and turning off the vehicle, she entered the post office; after 3 to 4 minutes, she was alerted by a consumer that the vehicle had caught fire. The contact noticed fire emerging from the undercarriage. The TPMS warning light had been illuminated prior to the incident. Post office employees attempted to extinguish the fire. The fire department was called and successfully extinguished the fire. There were no reported injuri
Mileage: 200,000
The check engine light came on 12/29 and was driven approximately 50 miles. On Jan 3, 2026 vehicle was driven app. 5 miles and left parked at a friends. There was a little smoke coming out from under the hood, but this is not unusual as car had small oil leak for at least 3 years that no one could find to fix but burned off on engine and gave constant oily smell. Under 10 minutes later driver was notified that neighbors heard 3 explosions, car was on fire and fire department was coming. When dri
The contact owns a 2012 Kia Sorento. The contact stated the vehicle was serviced at the local dealer for the NHTSA Campaign Number: 23V652000(SERVICE BRAKES, HYDRAULIC) regarding a safety fire hazard. Days later, while the vehicle was idling, smoke was suddenly present coming from under the hood. The contact opened the hood of the vehicle and discovered flames and smoke coming from the fuse box located in the front of the engine bay. The contact, who was a local fire investigator, retrieved a fi
Mileage: 212,000
The contact owns a 2012 Kia Sorento. The contact stated that, while driving at 60 MPH, she observed smoke emanating from the engine compartment, prompting her to attempt to pull to the shoulder of the roadway. During the attempt, the contact stated that she then heard an abnormal pop, after which the vehicle lost motive power, and within a moment, the entire front end of the vehicle was engulfed in flames. Upon exiting the vehicle and being assisted by bystanders, the contact was informed that t
Mileage: 106,334
Hey Iâve Recently Wrecked My Vehicle Due To Malfunctions This Year Just A Few Months Ago & I Reported It To The Dealer Before I Crashed It. That Something Was Wrong With The Engine And Also Sent The Dealership I Purchased It From Videos Before Hand But Nobody Would Listen To Me. Now My Car Is Sitting In A lot Engine Blowed And I Canât Afford Another One. I Have Proof , Names And Also Couldnât Get My Car Fixed Because I Only Had Liability Insurance Only. No Report Was Filed Because Me And T
Hey Iâve Recently Wrecked My Vehicle Due To Malfunctions This Year Just A Few Months Ago & I Reported It To The Dealer Before I Crashed It. That Something Was Wrong With The Engine And Also Sent The Dealership I Purchased It From Videos Before Hand But Nobody Would Listen To Me. Now My Car Is Sitting In A lot Engine Blowed And I Canât Afford Another One. I Have Proof , Names And Also Couldnât Get My Car Fixed Because I Only Had Liability Insurance Only. No Report Was Filed Because Me And T
Hey Iâve Recently Wrecked My Vehicle Due To Malfunctions This Year Just A Few Months Ago & I Reported It To The Dealer Before I Crashed It. That Something Was Wrong With The Engine And Also Sent The Dealership I Purchased It From Videos Before Hand But Nobody Would Listen To Me. Now My Car Is Sitting In A lot Engine Blowed And I Canât Afford Another One. I Have Proof , Names And Also Couldnât Get My Car Fixed Because I Only Had Liability Insurance Only. No Report Was Filed Because Me And T
[XXX] brought car in to dealer with engine problem, I was told it needed a new engine and would be replaced under warranty. April 27th 2025 I picked up my car, two weeks later on [XXX], driving home from work the engine caught on fire, I was able to pull over, got out and called 911. In 5 minutes the whole front end was engulfed in flames. Coconut Creek Police arrived first, then the fire department. The fire department extinguished the fire. I didn't notice any warning lamps, car was driving fi
The engine was replace May 1, 2025 and on May 11, 2025 the car caught on fire. It was a total loss.
The contact owns a 2012 Kia Sorento. The contact stated that upon parking the vehicle at his home, an abnormal burning odor began to emit from the vehicle's vents. Upon inspection of the vehicle, the contact discovered that the engine had caught fire and did not engulf beyond the vehicle's firewall. The contact used his home's water hose and sprayed the engine for approximately 25-30 minutes until the fire was fully extinguished. The police and fire departments were not notified of the failure a
Mileage: 100,000
The contact owned a 2012 Kia Sorento. The contact stated that while the vehicle was parked and unoccupied, she was informed by an individual if she was the owner of the vehicle since it was smoking and caught on fire. Prior to the fire, unknown warning lights would illuminate and un-illuminated intermittently. The Fire Department was on the scene and extinguished the fire. The vehicle was towed to an impound lot and then towed by the insurance company. The vehicle was deemed a total loss by the
Mileage: 142,739
On August 23rd 2024, I drove this vehicle all day. But, upon reaching our final destination (ER department entrance) smoke began rolling out from under the hood. Once getting out to inspection the vehicle someone hollered for a extinguisher. I turned to look at the vehicle and I could see underneath of the 2012 kia sorento had flames. My son was still in the car so my mother and I ran to get him out of his rear facing carseat and ran away from the vehicle. At this time the vehicle still had a fi
On August 23rd 2024, I drove this vehicle all day. But, upon reaching our final destination (ER department entrance) smoke began rolling out from under the hood. Once getting out to inspection the vehicle someone hollered for a extinguisher. I turned to look at the vehicle and I could see underneath of the 2012 kia sorento had flames. My son was still in the car so my mother and I ran to get him out of his rear facing carseat and ran away from the vehicle. At this time the vehicle still had a fi
On August 23rd 2024, I drove this vehicle all day. But, upon reaching our final destination (ER department entrance) smoke began rolling out from under the hood. Once getting out to inspection the vehicle someone hollered for a extinguisher. I turned to look at the vehicle and I could see underneath of the 2012 kia sorento had flames. My son was still in the car so my mother and I ran to get him out of his rear facing carseat and ran away from the vehicle. At this time the vehicle still had a fi
The contact owned a 2012 Kia Sorento. The contact stated while her son was driving approximately 25 MPH, he noticed that the front end of the vehicle caught on fire. No further information was provided. The contact stated that her son immediately pulled to the side of the road and exited the vehicle. The vehicle became engulfed in fire and exploded, causing damage to another parked unoccupied vehicle. The fire was extinguished with the assistance of the fire department. The contact stated that t
Mileage: 25
While waiting for notification that the remedy part was available for this car, it caught on fire. It caught on fire on 6/20/2024. The car is a total loss and it was a very dangerous situation.
While waiting for notification that the remedy part was available for this car, it caught on fire. It caught on fire on 6/20/2024. The car is a total loss and it was a very dangerous situation.
The contact owns a 2012 Kia Sorento. The contact stated that while driving at 35 MPH, the contact detected a burning rubber odor. The TPMS and check engine warning lights were illuminated. There was smoke coming from underneath the hood and through the air vents, causing the front windshield to fog. The contact was unable to see and crashed into the side of a residential porch, scraping the driver's side mirror and front driver's side quarter panel. The contact did not sustain any injuries, and
Mileage: 66,000
This morning the panoramic sunroof on our 2012 Kia Sorrento spontaneously exploded. Shattered and chunks of safety glass came down on us. My son and I sustained superficial injuries (I sustained laceration over left eye and on left hand) - he has a lump on the right side of his skull. When we pulled over the glass was also on the rear portion of the roof. Nothing struck the vehicle. There was no vehicle/truck in front of us for potential debris. Open sky above. It sounded like a gunshot before t
This morning the panoramic sunroof on our 2012 Kia Sorrento spontaneously exploded. Shattered and chunks of safety glass came down on us. My son and I sustained superficial injuries (I sustained laceration over left eye and on left hand) - he has a lump on the right side of his skull. When we pulled over the glass was also on the rear portion of the roof. Nothing struck the vehicle. There was no vehicle/truck in front of us for potential debris. Open sky above. It sounded like a gunshot before t