2003 KIA SORENTO
421 complaints filed with NHTSA.
Complaints by Component
| Component | Count |
|---|---|
| ENGINE AND ENGINE COOLING | 46 |
| ENGINE | 43 |
| FUEL/PROPULSION SYSTEM | 34 |
| FUEL SYSTEM, GASOLINE | 33 |
| STEERING | 24 |
| ELECTRICAL SYSTEM | 20 |
| AIR BAGS | 19 |
| SUSPENSION | 13 |
| EXTERIOR LIGHTING | 12 |
| ENGINE AND ENGINE COOLING:COOLING SYSTEM | 11 |
| POWER TRAIN | 10 |
| ENGINE AND ENGINE COOLING:ENGINE | 9 |
| SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR | 9 |
| SERVICE BRAKES | 9 |
| ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS | 7 |
Recalls (1)
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
CERTAIN SPORT UTILITY VEHICLES MAY EXPERIENCE A FUEL LEAK FROM FUEL TUBES NEAR THE FUEL TANK DUE TO AN INTERFERENCE FIT WITH THE VEHICLE FLOOR PANEL.
Recent Complaints
TL* THE CONTACT OWNED A 2003 KIA SORENTO. WHILE DRIVING AT 60 MPH, THE CONTACT STATED THAT SMOKE CAME FROM OUT OF THE VENTS. THE CONTACT PULLED OVER ON THE SHOULDER AND EXITED THE VEHICLE. THERE WERE SPARKS COMING FROM THE ENGINE AND THE VEHICLE CAUGHT ON FIRE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TOTALED AND TOWED AWAY. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000. TH VIN WAS NOT AVAILA
Mileage: 60,000
AFTER PURCHASING CAR FROM PRIVATE SELLER I DISCOVERED THAT WHEN TRYING TO PUMP GAS, MY FUEL SPRAYS BACK OUT ALL OVER MYSELF, MY VEHICLE, AND THE GROUND. HAVE EVEN HAD IT SPRAY INTO MY EYES. DID RESEARCH AND SAW THAT THIS IS A VERY COMMON OCCURRENCE FOR THIS YEAR/MAKE/MODEL. I BELIEVE ITS A FIRE AND SAFETY HAZARD AND SHOULD HAVE BEEN RECALLED YEARS AGO!
Mileage: 155,000
IT IS BEYOND ME HOW KIA MOTORS CAN GET AWAY WITH TELLING A BUNCH OF AUTOMOBILE ENGINEERS, THAT THE PROBLEM WITH THERE VEHICLES SPITTING BACK GASOLINE ONTO A PERSON AND KIA MOTORS TELLING THEM IT'S AN AIR FILTER. I TOOK MY2003 KIA SORENTO BACK TO THE DEALERS THINKING I WAS GOING TO GET A NEW CHARCOAL FILTER WHEN ALL WAS SAID AND DONE I RECEIVED A $20 AIR FILTER FOR THE CHARCOAL CHAMBER WHICH HAD NO PROBLEM TO BEGIN WITH. I STILL HAVE A 2003 KIA SORENTO THAT SPITS FUEL BACK ON TO ME AND I"M WAITIN
Mileage: 146,000
I HAVE FUEL STILL SPITTING OUT OF THE FUEL TANK, EVEN AFTER THE SUPPOSED TANK AIR FILTER REPLACEMENT BY BILL DODGE KIA, SACO, ME. I CAN ONLY TRICKLE FUEL IN THE VEHICLE WITHOUT IT SPITTING BACK OUT ON ME AND THE GROUND. I HAVE ALREADY HAD A BAD RASH DUE TO FUEL SPILLING ON ME WITH SHORTS ON LAST SUMMER. THE VEHICLE IS NOT REPAIRED AS STATED. I REFUSE TO START TRYING TO JUST THROW MONEY AT IT AND NOT KNOWING IF IT WILL FIX THE PROBLEM OR NOT. I SEEN A LOT OF OTHER COMPLAINTS EVEN AFTER THE TANK A
Mileage: 126,000
IN FEBRUARY THIS BEAUTIFUL VEHICLE BECAME A NIGHTMARE QUICK. A HORRID SOUND CAME FROM BELOW AND I LOST STEERING, SEVERAL LIGHTS ON THE DASHBOARD LIT UP AND OUR WAS VERY DIFFICULT CONTROLLING THE SUV. ME AND MY CHILDREN WERE VERY AFRAID. I ALLOWED THE SUV TO SLOW N IT VEERED OFF AND JUMPED THE CURB. AFTER A TOW, $2000 BUCKS PLUS, AND SEVERAL SHOPS INCLUDING KIA IS JUST SITTING LIKE HUNKS UNLESS I CAN STUFF ANOTHER $2000 OR SO IN. KIA NEEDS TO FIX THIS!! *TR
Mileage: 160,753
I WAS DRIVING THE VEHICLE IN THE PARKING LOT WHEN I HEARD A LOUD NOISE AND LOST CONTROL OF THE STEERING BECAUSE THE CAR DIED AND THE STEERING WHEEL LOCKED UP. I LOOKED UNDER THE HOOD AND NOTICE ALL THE BELTS AND FRONT OF THE MOTOR FELL OFF AND WAS LAYING AT THE BOTTOM. I CALLED THE TOW TRUCK THEY TOWED IT TO THE KIA DEALER. WHERE THEY TOLD ME ITS A PROBLEM THE 2003 KIA SORENTO HAS. THEY TOLD ME THEY WILL REPLACE THE ENGINE THAT WAS AT 38,000 MILE. NOW THE CAR HAS 72,000 MILES ON IT SO THAT'S 34,
Mileage: 38,000
I WAS DRIVING THE VEHICLE IN THE PARKING LOT WHEN I HEARD A LOUD NOISE AND LOST CONTROL OF THE STEERING BECAUSE THE CAR DIED AND THE STEERING WHEEL LOCKED UP. I LOOKED UNDER THE HOOD AND NOTICE ALL THE BELTS AND FRONT OF THE MOTOR FELL OFF AND WAS LAYING AT THE BOTTOM. I CALLED THE TOW TRUCK THEY TOWED IT TO THE KIA DEALER. WHERE THEY TOLD ME ITS A PROBLEM THE 2003 KIA SORENTO HAS. THEY TOLD ME THEY WILL REPLACE THE ENGINE THAT WAS AT 38,000 MILE. NOW THE CAR HAS 72,000 MILES ON IT SO THAT'S 34,
Mileage: 38,000
WHILE DRIVING ON HWY 275 AT 60 MPH. ENGINE LIGHTS CAME ON AND STEERING WHEEL LOCKED..TOTAL SYSTEM POWER FAILURE..2 DAUGHTERS ALMOST LOST THEIR LIVES TRYING TO MANEUVER THIS DEATH MISSILE TO EMERGENCY LANE..JUST IN TIME TO MISS MULTIPLE TRACTOR TRAILERS VEHICLES FROM CRUSHING THEM..NOT TO MENTION MULTIPLE PASSENGER CARS IN HARMS WAY FROM DEFECTIVE PART REPLACED MALFUNCTIONING AGAIN... KIA CLAIMS NO RESPONSIBILITY EVEN THOUGH DEFECTIVE PART IS CLEARLY AT FAULT..HAVE FIRESTONE MECHANIC WILLING TO S
Mileage: 120,000
WHILE DRIVING ON HWY 275 AT 60 MPH. ENGINE LIGHTS CAME ON AND STEERING WHEEL LOCKED..TOTAL SYSTEM POWER FAILURE..2 DAUGHTERS ALMOST LOST THEIR LIVES TRYING TO MANEUVER THIS DEATH MISSILE TO EMERGENCY LANE..JUST IN TIME TO MISS MULTIPLE TRACTOR TRAILERS VEHICLES FROM CRUSHING THEM..NOT TO MENTION MULTIPLE PASSENGER CARS IN HARMS WAY FROM DEFECTIVE PART REPLACED MALFUNCTIONING AGAIN... KIA CLAIMS NO RESPONSIBILITY EVEN THOUGH DEFECTIVE PART IS CLEARLY AT FAULT..HAVE FIRESTONE MECHANIC WILLING TO S
Mileage: 120,000
WHILE DRIVING ON HWY 275 AT 60 MPH. ENGINE LIGHTS CAME ON AND STEERING WHEEL LOCKED..TOTAL SYSTEM POWER FAILURE..2 DAUGHTERS ALMOST LOST THEIR LIVES TRYING TO MANEUVER THIS DEATH MISSILE TO EMERGENCY LANE..JUST IN TIME TO MISS MULTIPLE TRACTOR TRAILERS VEHICLES FROM CRUSHING THEM..NOT TO MENTION MULTIPLE PASSENGER CARS IN HARMS WAY FROM DEFECTIVE PART REPLACED MALFUNCTIONING AGAIN... KIA CLAIMS NO RESPONSIBILITY EVEN THOUGH DEFECTIVE PART IS CLEARLY AT FAULT..HAVE FIRESTONE MECHANIC WILLING TO S
Mileage: 120,000
MY DAUGHTER WAS DRIVING A 2003 KIA SORRENTO AND FELL A SLEEP AT THE WHEEL AFTER COLLEGE EXAMS. SHE DROVE INTO THE REAR OF A TRACTOR TRAILER TANKER AT APPROXIMATELY 40 MPH. NONE OF THE AIR BAGS DEPLOYED AS A RESULT OF THE ACCIDENT. SHE HAD A CONCUSSION AND A CRACKED STERNUM. STATE FARM INSURANCE DECLARED THE CAR A TOTAL LOSS DUE TO A BENT FRAME, ENGINE MOUNT FAILURE AND A TOTALED FRONT END. AFTER CONTACTING KIA, THEIR RESPONSE TO THE ACCIDENT WAS THAT THE ANGLE THE CAR HIT THE TRAILER, WAS
Mileage: 84,000
MY DAUGHTER WAS DRIVING A 2003 KIA SORRENTO AND FELL A SLEEP AT THE WHEEL AFTER COLLEGE EXAMS. SHE DROVE INTO THE REAR OF A TRACTOR TRAILER TANKER AT APPROXIMATELY 40 MPH. NONE OF THE AIR BAGS DEPLOYED AS A RESULT OF THE ACCIDENT. SHE HAD A CONCUSSION AND A CRACKED STERNUM. STATE FARM INSURANCE DECLARED THE CAR A TOTAL LOSS DUE TO A BENT FRAME, ENGINE MOUNT FAILURE AND A TOTALED FRONT END. AFTER CONTACTING KIA, THEIR RESPONSE TO THE ACCIDENT WAS THAT THE ANGLE THE CAR HIT THE TRAILER, WAS
Mileage: 84,000
REFERENCE NHTSA ITEM NUMBER 10015248 -- TSB# 029 2003 KIA SORENTO -- AIR BAGS PURCHASED CAR IN 8/2003 AND HAS HAD PROBLEMS WITH AIR BAG COMING ON AND OFF OVER THE PAST 5 YEARS. NOW THE CAR HAS BEEN IN AN ACCIDENT AND IS THREE MONTHS OUT OF WARRANTY, THE DEALERSHIP IS NOT INCLINED TO COVER THE EXPENSE TO REPLACE THE "ADU" BUT RATHER WISHES TO CHARGE ME MORE THAN $500. MY DAUGHTER WAS IN A SCARY ACCIDENT AND AIRBAGS DID NOT DEPLOY. *TR
TL*THE CONTACT OWNS A 2003 KIA SORENTO. WHILE DRIVING BETWEEN 35-40 MPH, THE MOTOR IN THE COOLING FAN FAILED. THE MOTOR WAS ATTEMPTING TO TURN OVER; HOWEVER, IT COULD NOT BECAUSE THE FUSE IN THE FUSE BOX DID NOT BLOW OUT AS IT SHOULD. THE WIRE FROM THE TERMINAL BLOCKER MELTED INTO THE FUSE BOX. THIS CAUSED THE WIRES TO BURN AND THE PASSENGER COMPARTMENT BECAME ENGULFED IN SMOKE. THE VEHICLE WAS DRIVEN HOME AND DID NOT CATCH ON FIRE. THE VEHICLE HAS TWO SAFETY FEATURES, ONE IN THE TERMINAL
Mileage: 100,000
TL*THE CONTACT OWNS A 2003 KIA SORENTO. WHILE DRIVING 15-20 MPH, ANOTHER VEHICLE CRASHED INTO THE DRIVER SIDE DOOR OF THE CONTACTS VEHICLE. THE PASSENGER SIDE FRONT SEAT BELT DISENGAGED, WHICH CAUSED THE PASSENGER TO SUSTAIN BRUISES TO THE CHEST. THE DEALER HAS NOT INSPECTED THE VEHICLE AND THE INSURANCE COMPANY HAS NOT YET DETERMINED IF THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 86,000. *UPDATED 12/12/07 *BF MISSOUR
Mileage: 86,000
I AM THE ATTORNEY FOR THREE MINOR CHILDREN. THEY WERE SERIOUSLY INJURED, AND THEIR FATHER WAS KILLED IN A ROLLOVER IN LAS VEGAS, NEVADA IN FEBRUARY, 2006. THE REAR B.F. GOODRICH TIRE ON THE 2003 KIA SORENTO THAT THE FATHER WAS DRIVING BLEW OUT AND SEPARATED, RESULTING IN THE ROLLOVER. THE TIRE WAS APPARENTLY PLUGGED THE DAY BEFORE AT A LAS VEGAS TIRE SHOP. *JB
COMMENTS: I WOULD LIKE TO INFORM YOU OF WHAT I THINK IS A POTENTIAL SAFETY HAZARD. SEVERAL WEEKS AGO MY WIFE AND I WERE RETURNING FROM A VACATION IN OUR CAR AND IT CAUGHT FIRE. LUCKILY THERE WERE NO INJURIES OR SERIOUS DAMAGE. AT THE END OF THIS LETTER WILL BE ALL THE PARTICULARS. WE WERE COMING FROM SANTA CRUZ ON HIGHWAY 1, IN CALIFORNIA AND AT WHAT IS CALLED THE SUMMIT, OF I STARTED SEEING SMOKE IN BACK OF OUR VEHICLE. WE STOPPED, TURNED OFF THE CAR ,OPENED THE HOOD AND THERE WAS A SMALL
WHILE DRIVING AT HIGHWAY SPEED CONSUMER SMELLED A BURNING ODOR. THEN, SMOKE CAME FROM THE REAR OF THE VEHICLE. AS A RESULT, TRANSMISSION FAILED AND FLAMES EMANATED FROM THE UNDER CARRIAGE. *AK
Mileage: 10,000
THE AIR BAG DID NOT DEPLOY WHEN THE VEHICLE WAS INVOLVED IN A FRONT-END ACCIDENT. *BF AS A RESULT OF THE ACCIDENT AND THE AIR BAG NOT DEPLOYING, THE CONSUMER SUFFERED NECK AND BACK INJURIES. *JB
ON SATURDAY, APRIL 3, 2004, MY 2003 KIA SORRENTO WAS PARKED IN THE MIDDLE OF MY DRIVEWAY WHILE I MOVED THE LAWN. AFTER RETURNING MY LAWN MOWER TO THE GARAGE, I GOT INTO THE SORRENTO TO MOVE IT BACK INTO THE GARAGE. AFTER I STARTED THE VEHICLE AND PUT IT INTO DRIVE, IT ACCELERATED RAPIDLY, PULLED ME THROUGH THE GARAGE AND THROUGH THE BACK WALL, WHICH IS SOLID BRICK. I WENT THROUGH MY FRONT YARD, AND THE ONLY REASON I STOPPED WAS BECAUSE THE VEHICLE WENT OVER SOME BOULDERS AND DOWN AN INCLINE, CA
Mileage: 17,800