2018 JEEP GRAND CHEROKEE

1151 complaints filed with NHTSA.

1151
Complaints
75
Crashes
14
Fires
45
Injuries
0
Deaths

NHTSA Safety Rating

4/5
Overall
4/5
Front Crash
5/5
Side Crash
3/5
Rollover

Complaints by Component

ComponentCount
ELECTRICAL SYSTEM321
UNKNOWN OR OTHER259
ENGINE109
POWER TRAIN63
FUEL/PROPULSION SYSTEM40
SEATS35
VEHICLE SPEED CONTROL34
SERVICE BRAKES, HYDRAULIC30
SERVICE BRAKES27
AIR BAGS19
EXTERIOR LIGHTING18
SUSPENSION15
FUEL SYSTEM, DIESEL15
STEERING14
ENGINE AND ENGINE COOLING13

Recalls (11)

18V75900029/10/2018

EQUIPMENT:ACCESSORY:FLOOR MAT

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Grand Cherokee Street and Racing Technology (SRT) and Trackhawk vehicles. The driver's floor mat may have insufficient clearance between the mat and the accelerator pedal, possibly preventing the pedal from returning to the idle position.

18E09700029/10/2018

EQUIPMENT:ACCESSORY:FLOOR MAT

Chrysler (FCA US LLC) is recalling certain Mopar Floor Mats, part numbers 6ML07TRMAA and 6GA92TRMAA, sold as accessory equipment for 2018 Jeep Grand Cherokee Street and Racing Technology ("SRT") and Trackhawk vehicles. These floor mats may have insufficient clearance between the mat and the acceler

18V33200017/05/2018

ELECTRICAL SYSTEM:WIRING

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler

20V69900012/11/2020

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)

Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.

18V04800011/01/2018

FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Grand Cherokee Trackhawk vehicles equipped with a 6.2L Supercharged Engine. The fuel line may separate.

18V52400009/08/2018

ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 J

22V40600009/06/2022

FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP

Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.

22V42600009/06/2022

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may illuminate the brake lights, and allow the vehicle to start and shift out of Park without the brake pedal being applied.

23V41100008/06/2023

ENGINE AND ENGINE COOLING

Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing,

24V83800007/11/2024

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may incorrectly illuminate the brake lights and disable the ABS and electronic stability control (ESC). In addition, the vehicle operator ma

18V28000001/05/2018

POWER TRAIN:AUTOMATIC TRANSMISSION

Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.

Recent Complaints

20260219ELECTRICAL SYSTEM

Upon vehicle start-up, the Uconnect screen will freeze up. Placing the vehicle into reverse, the back-up camera is not shown. During the issue, the screen could be frozen/not responsive, or a blue screen. This concern has been an ongoing issue for some time now. It seems to be getting more frequent recently.

20260219AIR BAGS

AIR BAG LIGHT LIGHT IS ON DOES NOT SHOW UP ON DIAGNOSTIC

20260218ENGINE

Issue with camshaft. Dealership said there has been an influx of vehicles with the same engine and the same issues.

20260215ENGINE

While driving this vehicle under normal conditions, the engine developed abnormal ticking/knocking noises, loss of power, and misfire symptoms that progressively worsened. The vehicle was frequently used to transport children. Due to the nature of the failure and unpredictability of progression, continued operation posed a serious safety risk. An authorized dealer later confirmed that the engine suffered a catastrophic internal valvetrain failure involving collapsed lifters/rocker arms and seve

20260215POWER TRAIN

While driving this vehicle under normal conditions, the engine developed abnormal ticking/knocking noises, loss of power, and misfire symptoms that progressively worsened. The vehicle was frequently used to transport children. Due to the nature of the failure and unpredictability of progression, continued operation posed a serious safety risk. An authorized dealer later confirmed that the engine suffered a catastrophic internal valvetrain failure involving collapsed lifters/rocker arms and seve

20260215FUEL/PROPULSION SYSTEM

While driving this vehicle under normal conditions, the engine developed abnormal ticking/knocking noises, loss of power, and misfire symptoms that progressively worsened. The vehicle was frequently used to transport children. Due to the nature of the failure and unpredictability of progression, continued operation posed a serious safety risk. An authorized dealer later confirmed that the engine suffered a catastrophic internal valvetrain failure involving collapsed lifters/rocker arms and seve

20260201ENGINE

Warped cylinder head without engine overheating. Cylinder 4 misfire.

20260119ENGINE

The check engine light keeps coming on. The Jeep repair shop says that it has to do with the flap on the gas tank where you put the gas in. Hence, the repair light keeps coming on so you never know if its real and needs to be addressed or if its the gas tank issue again

20260116SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 24V838000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving at an undisclosed spee

Mileage: 88,000

20260102POWER TRAIN

I Purchased my my vehicle from a dealer approximately two and a half months ago. While driving the transmission of the vehicle gave out. The car rpm shot up to seven thousand and only goes 30 mph. My safety was in jeopardy because the vehicle lowed down rapidly and I had to maneuver to the side of the road in order not to be struck from the rear. I had taken it to get inspected by AAMCO and was informed that the transmission failed.

Mileage: 94,523

20260102STRUCTURE:BODY

1-Rear driver-side Power Lift-gate actuator ball bolt snapped right off while rear gate is open. 2- It came right down on my head and caused severe bump and bleeding from a 250 pound rear door. I am 6ft 1 in, but if it is someone small it can cause sever injuries and possible death from the heavy door coming down on the person. 3-problem was looked at by my mechanic and they cannot fix issue as bolt broke off inside the thread area and no room to remove such bolt. They recommended I take it to

20260102UNKNOWN OR OTHER

1-Rear driver-side Power Lift-gate actuator ball bolt snapped right off while rear gate is open. 2- It came right down on my head and caused severe bump and bleeding from a 250 pound rear door. I am 6ft 1 in, but if it is someone small it can cause sever injuries and possible death from the heavy door coming down on the person. 3-problem was looked at by my mechanic and they cannot fix issue as bolt broke off inside the thread area and no room to remove such bolt. They recommended I take it to

20251229ELECTRICAL SYSTEM

I have noticed the upper edge on my radio screen appears to the bubbling or separating from itself. It has recently become worse and causes "touches" on the screen. It makes calls and ends calls, switches the screen on and off, changes heating settings, disconnects devices, changes or cancels navigation. It makes it very difficult to drive as I cannot turn the screen off.

20251219ELECTRICAL SYSTEM

The car keeps saying the turn signals are out when they all function properly. The car is equipped with the LED factory headlight systems. When it thinks the bulb is out it makes everything flash or turn off so other drivers can’t see your signal. Several other users are also reporting issues online. Dealer says the only way to fix is an entirely new head light assembly at $1300 since the turn signal bulbs are built into the headlight and should be a lifetime part.

20251219EXTERIOR LIGHTING

The car keeps saying the turn signals are out when they all function properly. The car is equipped with the LED factory headlight systems. When it thinks the bulb is out it makes everything flash or turn off so other drivers can’t see your signal. Several other users are also reporting issues online. Dealer says the only way to fix is an entirely new head light assembly at $1300 since the turn signal bulbs are built into the headlight and should be a lifetime part.

20251216POWER TRAIN

I own a 2018 Jeep Grand Cherokee Overland. On December 5, 2025, the vehicle received a transmission fluid exchange service at a Jeep dealership. Prior to this service, the transmission operated normally with no hesitation, harsh shifts, or warning lights. Within a few days after the service, I began noticing delayed engagement and hesitation during shifts. On December 14, 2025, while driving at highway speed, the transmission suddenly shifted harshly with a rapid increase in engine RPM followed

20251211EQUIPMENT:ELECTRICAL:INFOTAINMENT

The contact owns a 2018 Jeep Grand Cherokee. The contact stated that the infotainment screen was significantly delaminated, causing unintended screen activation, preventing the driver from activating some vehicle safety functions as needed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure and advised the contact to purchase a new screen because the vehicle was out of warranty. The failure mileage was approximately 80,000

Mileage: 80,000

20251208UNKNOWN OR OTHER

Transmission line has worn a hole from the location it sits under the jeep. The metal hose now has a flat spot. This is because its rubbing on the metal plate below it. I attached photos. I do have a video of what we are seeing and how it’s happening. Yes, it was taken to a dealership for proper diagnosis. Part is unavailable, because of a common issue. No dealership’s are willing to sell the part. It just stated leaking drives fine for now.

20251205SEAT BELTS

8/2023 one rear seat belt would no longer retract. The problem was reproduced by the service center and they replaced the rear seat belt. 10/2025 the same rear seat belt would no longer retract and 11/2025 the other rear seat belt would no longer retract. Brought into Jeep dealer and they verified there are no obstructions affecting the seat belt and they are no operating as intended. They replaced both rear seat belts in 12/2025.

20251203ENGINE

I purchased my Jeep in 2023 and have consistently stayed up to date on all required maintenance. I had no issues with the vehicle until recently, when the check engine light and the start/stop warning appeared out of nowhere. After inspection, the mechanic determined that the entire engine needs to be replaced due to severe coolant leakage. My vehicle has now been in the repair shop for over three months because the engine is on national backorder. I contacted the dealership, but they dismissed