2017 JEEP GRAND CHEROKEE

546 complaints filed with NHTSA.

546
Complaints
38
Crashes
7
Fires
32
Injuries
0
Deaths

NHTSA Safety Rating

4/5
Overall
5/5
Front Crash
5/5
Side Crash
3/5
Rollover

Complaints by Component

ComponentCount
ENGINE94
ELECTRICAL SYSTEM85
POWER TRAIN83
UNKNOWN OR OTHER75
FUEL/PROPULSION SYSTEM29
SERVICE BRAKES28
VEHICLE SPEED CONTROL19
SEATS18
STEERING18
AIR BAGS15
EXTERIOR LIGHTING14
ELECTRONIC STABILITY CONTROL (ESC)10
STRUCTURE:BODY8
SUSPENSION8
VISIBILITY/WIPER5

Recalls (6)

16V68600023/09/2016

EQUIPMENT

Chrysler (FCA US LLC) is recalling certain model year 2017 Jeep Grand Cherokee manufactured August 8, 2016 through August 16, 2016. In the affected vehicles, the rear tow hook bracket or tow eye bracket may be loose.

17E06100019/10/2017

ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER

Accessible Technologies, Inc. (ATI) is recalling certain ProCharger Superchargers, model numbers AB037A-100, AB037A-100P, and A037A-100B, sold for installation on 2012-2017 Jeep Grand Cherokee SRT8 and SRT vehicles. The supercharger mounting bracket may contact and damage the ABS line, possibly res

18V33200017/05/2018

ELECTRICAL SYSTEM:WIRING

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler

20V69900012/11/2020

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)

Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.

22V40600009/06/2022

FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP

Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.

23V41100008/06/2023

ENGINE AND ENGINE COOLING

Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing,

Recent Complaints

20260216UNKNOWN OR OTHER

THIS MODEL VEHICLE AND SEVERAL OTHERS THAT I HAVE EXPERIENCED, HAVE A CENTER CONSOLE CUPHOLDER THAT IS TRIMMED IN CHROME. THE CHROME IS PEELING ON BOTH CUPHOLDERS AT THE EDGES AND EXTREMELY SHARP AND HAVE PERSONALLY BEEN CUT AND CAUSING LACERATIONS AND BLEEDING.

20260118FireUNKNOWN OR OTHER

It was cold out and my sister was driving my car with the heated seats on when she started to smell fire as well as her back got really hot. She pulled over and leaned forward and discovered a flame/fire coming through the seat back. She burned my hand and had visible ash on it trying to put the fire out. There is now a hole in the seat back from where the fire burned through.

20260118FireELECTRICAL SYSTEM

It was cold out and my sister was driving my car with the heated seats on when she started to smell fire as well as her back got really hot. She pulled over and leaned forward and discovered a flame/fire coming through the seat back. She burned my hand and had visible ash on it trying to put the fire out. There is now a hole in the seat back from where the fire burned through.

20260118FireSEATS

It was cold out and my sister was driving my car with the heated seats on when she started to smell fire as well as her back got really hot. She pulled over and leaned forward and discovered a flame/fire coming through the seat back. She burned my hand and had visible ash on it trying to put the fire out. There is now a hole in the seat back from where the fire burned through.

20251223SEATS

Active head restraint deployed unexpectedly while driving at very slow speed. In addition to the immediate shock, it hit the back of my head and neck very hard. Still experiencing neck pain.

20251113CrashAIR BAGS

We were in an accident with heavy front end and right corner panel damage and none of my airbags deployed.

20250326FireELECTRICAL SYSTEM

Not sure what component caused the vehicle to burst into flames. It is no longer (to the best of my knowledge) available for inspection (unless still at tow yard). The Jeep burned, caught another vehicle in the driveway on fire, as well as fence separating neighbor's house, and spread to structure (my house). Vehicle was inspected by ins. reps/others. It was taped off as battery was still live. Fire report states vehicle fire. Car was parked in driveway and was not driven for two days. No p

20250326FireENGINE

Not sure what component caused the vehicle to burst into flames. It is no longer (to the best of my knowledge) available for inspection (unless still at tow yard). The Jeep burned, caught another vehicle in the driveway on fire, as well as fence separating neighbor's house, and spread to structure (my house). Vehicle was inspected by ins. reps/others. It was taped off as battery was still live. Fire report states vehicle fire. Car was parked in driveway and was not driven for two days. No p

20250326FireUNKNOWN OR OTHER

Not sure what component caused the vehicle to burst into flames. It is no longer (to the best of my knowledge) available for inspection (unless still at tow yard). The Jeep burned, caught another vehicle in the driveway on fire, as well as fence separating neighbor's house, and spread to structure (my house). Vehicle was inspected by ins. reps/others. It was taped off as battery was still live. Fire report states vehicle fire. Car was parked in driveway and was not driven for two days. No p

20241116CrashSERVICE BRAKES

On [XXX], I was involved in an accident in Maryland while driving my 2017 Jeep Grand Cherokee. It was raining and despite attempting to slow down, brakes performed poorly, causing my car to skid and collide with the vehicle in front of me. Fortunately, no one else was injured, but I sustained a neck injury, and my car was ended up a total loss. During the accident, I noticed the ABS warning light had activated. This, combined with prior experiences of delayed brake response, raised concerns abou

20240715CrashAIR BAGS

The contact owned a 2017 Jeep Grand Cherokee. The contact stated that the brake pedal was depressed while in the park position gear, the engine revved and the vehicle accelerated independently forward causing the contact to hit her head on the headrest. The contact confirmed by looking down if in fact her foot was on the brake pedal and it was during the incident. As a result, the contact crashed into the waiting room of a building. The contact remained depressing the brake pedal and shifted int

Mileage: 67,500

20240715CrashVEHICLE SPEED CONTROL

The contact owned a 2017 Jeep Grand Cherokee. The contact stated that the brake pedal was depressed while in the park position gear, the engine revved and the vehicle accelerated independently forward causing the contact to hit her head on the headrest. The contact confirmed by looking down if in fact her foot was on the brake pedal and it was during the incident. As a result, the contact crashed into the waiting room of a building. The contact remained depressing the brake pedal and shifted int

Mileage: 67,500

20240715CrashSERVICE BRAKES

The contact owned a 2017 Jeep Grand Cherokee. The contact stated that the brake pedal was depressed while in the park position gear, the engine revved and the vehicle accelerated independently forward causing the contact to hit her head on the headrest. The contact confirmed by looking down if in fact her foot was on the brake pedal and it was during the incident. As a result, the contact crashed into the waiting room of a building. The contact remained depressing the brake pedal and shifted int

Mileage: 67,500

20230927CrashAIR BAGS

This is [XXX] . On September 14, 2023 had a very big crash with our 2017 Jeep Grand Cherokee. My husband and Granddaughter were in the crash. Everyone is okay but the Jeep is totaled. At 7:00am, the Jeep accelerated out of control, my husband was trying applying the breaks, but the accelerator over powered the brake system. The car reached speeds of between 74-83 mph based on the Life 360 app our both my husband and granddaughter have on their phones.This occurred in downtown Lebanon KY during

20230927CrashFORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

This is [XXX] . On September 14, 2023 had a very big crash with our 2017 Jeep Grand Cherokee. My husband and Granddaughter were in the crash. Everyone is okay but the Jeep is totaled. At 7:00am, the Jeep accelerated out of control, my husband was trying applying the breaks, but the accelerator over powered the brake system. The car reached speeds of between 74-83 mph based on the Life 360 app our both my husband and granddaughter have on their phones.This occurred in downtown Lebanon KY during

20230927CrashSERVICE BRAKES

This is [XXX] . On September 14, 2023 had a very big crash with our 2017 Jeep Grand Cherokee. My husband and Granddaughter were in the crash. Everyone is okay but the Jeep is totaled. At 7:00am, the Jeep accelerated out of control, my husband was trying applying the breaks, but the accelerator over powered the brake system. The car reached speeds of between 74-83 mph based on the Life 360 app our both my husband and granddaughter have on their phones.This occurred in downtown Lebanon KY during

20230918CrashSTEERING

The steering wheel locked while making a left-hand turn. A minor accident resulted. Yes, the safety of the driver was put at risk with minor injuries resulting. A complaint was filed with Jeep and a case number was assigned by FCA. Insurance was contacted however it did not cover the cost of damage that caused the accident. The component was inspected by the Jeep representative however they blamed the part failure due to damage to the undercarriage prior to the incident. This damage was done dur

20230606CrashAIR BAGS

Rear end crash with front end affected, no air bag deployment

20220831CrashAIR BAGS

The contact owned a 2017 Jeep Grand Cherokee. The contact stated that while his wife was driving at an unknown speed, another vehicle crashed into the front driver’s side and caused the vehicle to be pushed off the road. The air bags failed to deploy. As a result, the contact’s wife was knocked unconscious, and sustained injuries to the neck, head, traumatic brain bleed and SIAHD. Medical attention was required. The other contact suffered a collapsed lung and broken sternum. A police report

Mileage: 140,000

20220824CrashPOWER TRAIN

1. The vehicle was in park and it proceeded to move forward by itself. 2. The vehicle could have easily hit myself, my father or my dog. 3. I will report the incident to the dealership today. 4. There was no warning lamp present. The vehicle was on. It was in park. I had exited the vehicle and the door was closed. The vehicle then moved forward by itself and crashed into my parents' car. I had to enter the moving vehicle to address the situation.