2003 JEEP GRAND CHEROKEE

887 complaints filed with NHTSA.

887
Complaints
60
Crashes
17
Fires
73
Injuries
1
Deaths

Complaints by Component

ComponentCount
AIR BAGS244
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR50
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM49
SEATS44
ELECTRICAL SYSTEM42
VISIBILITY38
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR33
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS30
VEHICLE SPEED CONTROL22
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER21
ENGINE AND ENGINE COOLING20
POWER TRAIN:AUTOMATIC TRANSMISSION19
ENGINE16
STEERING15
POWER TRAIN13

Recalls (10)

15V04600028/01/2015

AIR BAGS:FRONTAL

Chrysler (FCA US LLC) is recalling certain model year 2002-2003 Jeep Liberty vehicles manufactured January 9, 2001, to March 28, 2003, 2002-2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, to May 23 2003, and 2003-2004 Dodge Viper vehicles manufactured November 1, 2001, to June 30,

06E06400017/07/2006

EXTERIOR LIGHTING

CERTAIN TRADESONIC COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED

06E02200013/03/2006

SERVICE BRAKES, HYDRAULIC

CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE

06E02300013/03/2006

EXTERIOR LIGHTING:HEADLIGHTS

CERTAIN ANZO COMBINATION HEADLAMP ASSEMBLIES SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES. SOME COMBINATION LAMPS ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS WHICH FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPME

09E02500011/05/2009

EXTERIOR LIGHTING:HEADLIGHTS

DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES

09V11700009/04/2009

SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

CHRYSLER IS RECALLING 103,409 MY 2001-2004 JEEP GRAND CHEROKEE VEHICLES WITH HEATED SEATS AND WITH CHRYSLER RECALL NO. 06V-197 COMPLETED (03-04 MY) OR SEAT HEATER ELEMENTS SERVICE REPLACEMENT (01-02 MY). THE FRONT SEAT ELECTRIC HEATER ELEMENTS COULD OVERHEAT.

12V52700008/11/2012

AIR BAGS

Chrysler is recalling certain model year 2002 and 2003 Jeep Liberty vehicles manufactured January 9, 2001, through March 28, 2003, and 2002 through 2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, through May 23, 2003. A component in the air bag control module may fail causing the f

06V19700007/06/2006

SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH HEATED SEATS, THE FRONT PASSENGER SEAT ELECTRIC HEATER ELEMENT COULD OVERHEAT.

09E01200007/04/2009

EXTERIOR LIGHTING

SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES

06E01100001/02/2006

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE AR

Recent Complaints

20200910AIR BAGS

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE CONTACT STATED WHILE HER HUSBAND WAS DRIVING 5 MPH, WHEN THE AIR BAGS DEPLOYED INDEPENDENTLY. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE DRIVER SUSTAINED BURNED INJURIES ON HIS RIGHT ARM BUT DID NOT SEEK MEDICAL ATTENTION. THE DRIVER WAS ABLE TO DRIVE TO RESIDENCE. THE VEHICLE WAS TAKEN TO LOCAL DEALER AUTOCENTRO CHRYSLER DODGE JEEP & RAM LOCATED AT

Mileage: 85,000

20200909AIR BAGS

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE WAITING AT A DRIVE THRU, THE STEERING WHEEL AIR BAG AND FRONT PASSENGER AIR BAG ABRUPTLY DEPLOYED. THE CONTACT STATED THAT THERE WAS NO AIR BAG WARNING LIGHT ILLUMINATION BEFORE OR AFTER THE FAILURE OCCURRED. THERE WAS NO IMPACT TO CAUSE THE AIR BAGS TO DEPLOY. THE STEERING WHEEL AIR BAG CAUSED DAMAGE TO THE WINDSHIELD, STEERING WHEEL, GLOVE BOX, AND DASHBOARD. AS A RESULT, THE GLOVE BOX HIT THE CONTACTS CHIN AND FORE

Mileage: 230,000

20190313FireELECTRICAL SYSTEM

I WAS DRIVING AND SMELLED BURNING. PULLED OVER ON A FOUR LANE HIGHWAY. I THEN SAW SMOKE. I DROVE A BLOCK AWAY TO A SAFE SPOT GOT OUT OF THE CAR AND CALLED 911. THE FIREFIGHTERS EXTINGUISHED AN ELECTRICAL FIRE THAT STARTED IN MY PASSENGER SIDE DOOR. THEY BELIEVE THE MOTOR IN MY DOOR CAUGHT FIRE. I HAD TO HAVE THE VEHICLE TOWED. NOW I'M AT A LOSS AS TO WHAT TO DO. THANK GOD I HAD JUST DROPPED MY SON OFF AT SCHOOL SO NO INJURIES.

Mileage: 250,000

20180925CrashSEAT BELTS

TL* THE CONTACT OWNED A 2003 JEEP GRAND CHEROKEE. WHILE AT A STOP LIGHT, THE CONTACT'S VEHICLE WAS REAR ENDED. AS A RESULT, THE CONTACT CRASHED INTO THE PRECEDING VEHICLE. THE DRIVER'S SIDE AIR BAG FAILED TO DEPLOY AND THE SEAT BELT FAILED TO RETRACT. THE CONTACT SUSTAINED KNEE AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE OTHER DRIVER SUSTAINED INJURIES, BUT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAG

Mileage: 200,000

20180925CrashAIR BAGS

TL* THE CONTACT OWNED A 2003 JEEP GRAND CHEROKEE. WHILE AT A STOP LIGHT, THE CONTACT'S VEHICLE WAS REAR ENDED. AS A RESULT, THE CONTACT CRASHED INTO THE PRECEDING VEHICLE. THE DRIVER'S SIDE AIR BAG FAILED TO DEPLOY AND THE SEAT BELT FAILED TO RETRACT. THE CONTACT SUSTAINED KNEE AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE OTHER DRIVER SUSTAINED INJURIES, BUT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAG

Mileage: 200,000

20180207CrashAIR BAGS

TL* THE CONTACT OWNED A 2003 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE DROVE INTO A DITCH. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE FAILURE. THE PASSENGER SUSTAINED INJURIES AND WAS TAKEN TO THE HOSPITAL; HOWEVER, MEDICAL ATTENTION WAS NOT REQUIRED AT THE TIME. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOTALED AND TOWED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT STATED THAT THERE WAS AN ACTIVE RECALL PER NHTSA CAMPA

Mileage: 224,000

20180131FireVISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE BLOWER MOTOR FAILED WHEN HE ATTEMPTED TO USE THE HEAT AND SMOKE APPEARED UNDERNEATH THE GLOVE COMPARTMENT BOX. THERE WERE NO WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CONNECTED PLUG TO THE BLOWER MOTOR RESISTOR MELTED THE WIRES AND PLASTIC CAP THAT SURROUND THE RESISTOR AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED.

Mileage: 150,000

20170413CrashAIR BAGS

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE ACCELERATING FROM A STOP LIGHT AT 3 MPH, ANOTHER VEHICLE RAN THE RED LIGHT AND CRASHED INTO THE FRONT DRIVER'S SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS IN THE VEHICLE FAILED TO DEPLOY. THE CONTACT SUSTAINED HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. THE CONTACT WAS UNAWARE OF INJURIES TO OCCUPANTS IN THE OTHER VEHICLE. A POLICE REPORT WAS FILED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S HOME WHERE IT WAS AWAITING TO BE INSPECTED BY THE

Mileage: 155,000

20161027AIR BAGS

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE ACCELERATING FROM A STOP LIGHT AT 20 MPH, THE DRIVER AND FRONT PASSENGER AIR BAGS DEPLOYED WITHOUT WARNING OR IMPACT. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE RIGHT SHOULDER THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. AN INSPECTOR INVESTIGATED THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

20160808FireAIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 5 MPH, SMOKE APPEARED FROM THE ENGINE COMPARTMENT AND THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS PULLED TO THE SIDE OF THE ROAD AND THE SMOKE SMELLED LIKE BURNING WIRES. THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE FAILURE MILEAGE WAS APPR

Mileage: 160,000

20160808FireENGINE

TL* TAKATA RECALL. THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 5 MPH, SMOKE APPEARED FROM THE ENGINE COMPARTMENT AND THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS PULLED TO THE SIDE OF THE ROAD AND THE SMOKE SMELLED LIKE BURNING WIRES. THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE FAILURE MILEAGE WAS APPR

Mileage: 160,000

20160805CrashPOWER TRAIN

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE VEHICLE. UPON EXITING THE VEHICLE, IT REVERSED INTO A DITCH. THE CONTACT WAS KNOCKED BACKWARDS BY THE VEHICLE, BUT WAS ABLE TO GET UP BEFORE BEING ROLLED OVER BY THE REAR TIRES. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED BACK INJURIES, CUTS, AND ABRASIONS TO THE LEGS, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DAMAGED DUE TO THE FAILURE. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO A

20160630AIR BAGS

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE FILLED WITH SMOKE AND THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED WITHOUT WARNING OR IMPACT. THE CONTACT SUSTAINED UNKNOWN INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE APPROXIMATE FAILURE MILEAGE

Mileage: 200,000

20160211CrashAIR BAGS

TL* THE CONTACT OWNED A 2003 JEEP GRAND CHEROKEE. WHILE DRIVING 25 MPH, THE VEHICLE SUDDENLY VEERED TO THE LEFT. THE VEHICLE DROVE INTO A DITCH AND LANDED IN A BUNCH OF TREES. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT AND DRIVER SUSTAINED INTERNAL INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WA

Mileage: 189,000

20160211CrashSTEERING

TL* THE CONTACT OWNED A 2003 JEEP GRAND CHEROKEE. WHILE DRIVING 25 MPH, THE VEHICLE SUDDENLY VEERED TO THE LEFT. THE VEHICLE DROVE INTO A DITCH AND LANDED IN A BUNCH OF TREES. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT AND DRIVER SUSTAINED INTERNAL INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WA

Mileage: 189,000

20151028CrashFireVISIBILITY/WIPER

BLOWER ONLY COLD AIR ALL THE TIME, MECHANIC SAID VERY POPULAR ISSUE WITH THESE VEHICLES - SAFETY ISSUE

Mileage: 110,000

20150501AIR BAGS

THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED SIMULTANEOUSLY WHILE THE 2003 JEEP GRAND CHEROKEE WAS TRAVELING ON A PAVED HIGHWAY. THIS UNEXPECTED DEPLOYMENT OCCURRED WITHOUT THE JEEP CHEROKEE SUFFERING ANY FORM OF IMPACT WHATSOEVER. THE MENTIONED UNEXPECTED DEPLOYMENT RESULTED IN INJURIES TO THE FRONT PASSENGER SIDE OCCUPANT. *TR

20141231AIR BAGS

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 45 MPH, THE AIR BAG LIGHT ILLUMINATED AND THE FRONTAL AIR BAGS DEPLOYED ON BOTH THE DRIVER AND PASSENGER SIDES. THE CONTACT WAS INJURED AND MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT STATED THAT THEY WERE AWARE OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) PRIOR TO THE FAILURE, BUT DID NOT HAVE THE VEHICLE

Mileage: 65,000

20140724CrashENGINE

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING AT 35 MPH, THE ENGINE STALLED. THE CONTACT WAS NOT ABLE TO RESTART THE VEHICLE AND ANOTHER VEHICLE DRIVING 65 MPH CRASHED INTO HER ON THE REAR DRIVER'S SI DE. THE CONTACT SUSTAINED BACK AND NECK INJURIES BUT NO MEDICAL ATTENTION WAS SOUGHT. THE VEHICLE WAS DESTROYED AND A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000. UPDATED 08-20-14 *B

Mileage: 140,000

20140707SEATS

SEAT HEATERS HAVE BEEN GETTING PROGRESSIVELY HOTTER. PASSENGER SIDE GOT SO HOT I THOUGHT I WAS BURNED. MY HUSBAND AND I HEARD A POP ON PASSENGER SIDE AND SEAT HEATER SLOWLY COOLED DOWN AND NOW DOES NOT WORK. DRIVER SIDE SEAT SO HOT WE CAN'T USE IT. I WAS TALKING TO ANOTHER JEEP OWNER AND HE SAID HE EXPERIENCED THE SAME THING WHEREAS HIS WIFE ACTUALLY HAD RED MARKS ON HER BODY FOR A FEW DAYS. WHY IS THERE NO RECALL? *JS

Mileage: 99,000