2020 JEEP COMPASS
240 complaints filed with NHTSA.
NHTSA Safety Rating
Complaints by Component
| Component | Count |
|---|---|
| ENGINE | 75 |
| ELECTRICAL SYSTEM | 60 |
| UNKNOWN OR OTHER | 29 |
| POWER TRAIN | 23 |
| VEHICLE SPEED CONTROL | 7 |
| SERVICE BRAKES | 5 |
| STEERING | 5 |
| FUEL/PROPULSION SYSTEM | 4 |
| VISIBILITY/WIPER | 4 |
| TIRES | 3 |
| EXTERIOR LIGHTING | 3 |
| WHEELS | 3 |
| ENGINE AND ENGINE COOLING | 3 |
| FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | 2 |
| FORWARD COLLISION AVOIDANCE: WARNINGS | 2 |
Recalls (1)
VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500, 1500 Classic and Jeep Compass vehicles. The windshield wiper arm or arms may loosen, possibly causing the wipers to not operate properly and reduce the driver's visibility in certain weather conditions.
Recent Complaints
Iâve had this car since March 8, 2020 and from the very beginning Iâve had electrical issues at first. It started with just my lights flickering the dashboard as well and it progressed overtime and also gave my different messages on my dashboard. The radio would shut off making it impossible to use my backup camera as well, I wasnât able to take it to the dealer because when I called they said that it all had to come out of my pocket, even though I had just bought the car so it was a littl
Iâve had this car since March 8, 2020 and from the very beginning Iâve had electrical issues at first. It started with just my lights flickering the dashboard as well and it progressed overtime and also gave my different messages on my dashboard. The radio would shut off making it impossible to use my backup camera as well, I wasnât able to take it to the dealer because when I called they said that it all had to come out of my pocket, even though I had just bought the car so it was a littl
The contact owns a 2020 Jeep Compass. The contact stated that while operating the vehicle, the infotainment screen began to display a pixilated and distorted image. Due to the failure, the rear-view camera failed to operate while in reverse(R). The failure persisted, and several lines appeared on the infotainment screen before the screen went blank. The vehicle was taken to a dealer, and a diagnostic test was performed. The contact was informed that the radio was defective and needed to be repla
Mileage: 54,000
The contact owns a 2020 Jeep Compass. The contact stated that while operating the vehicle, the infotainment screen began to display a pixilated and distorted image. Due to the failure, the rear-view camera failed to operate while in reverse(R). The failure persisted, and several lines appeared on the infotainment screen before the screen went blank. The vehicle was taken to a dealer, and a diagnostic test was performed. The contact was informed that the radio was defective and needed to be repla
Mileage: 54,000
I tried the auto start on the fob car would not start I tried to the push start nothing again . Did get warning coolant temp high Had to tow car They are investigating
I tried the auto start on the fob car would not start I tried to the push start nothing again . Did get warning coolant temp high Had to tow car They are investigating
My vehicleâs engine has shut off completely in the middle of the road TWICE, both on busy highways. The first time, I was turning left and the engine shut off as I was turning into oncoming traffic and was stuck in the middle of two lanes. Second time, I was stopped at a red light and the engine shut off again. Once the car is turned off and back on, the light for the Auto Stop/Start came on and said to service the Stop/Start feature. The first incident, I had the car brand new for maybe a wee
My vehicleâs engine has shut off completely in the middle of the road TWICE, both on busy highways. The first time, I was turning left and the engine shut off as I was turning into oncoming traffic and was stuck in the middle of two lanes. Second time, I was stopped at a red light and the engine shut off again. Once the car is turned off and back on, the light for the Auto Stop/Start came on and said to service the Stop/Start feature. The first incident, I had the car brand new for maybe a wee
My engine light kept on coming on esc failure I replaced the aux battery then reg battery then alternator went bad then the u connect is not working at all it will not load the maps on the screen itâs doesnât recognize my phone I bought this jeep brand new
On December 9th, my Jeep compass caught fire in Tysonâs corner parking lot (1750 Tysons BLVD). The fire department believes it came from the engine. No warning signs such as engine lights or temperature overheating prior. The car was parked in a spot when this occurred. My daughter was in the car and smelled smoke, car was turned off, got out and it was smoking and sparking then caught fire. 911 was called during this process and came to the scene. The insurance is aware and deemed it total l
On December 9th, my Jeep compass caught fire in Tysonâs corner parking lot (1750 Tysons BLVD). The fire department believes it came from the engine. No warning signs such as engine lights or temperature overheating prior. The car was parked in a spot when this occurred. My daughter was in the car and smelled smoke, car was turned off, got out and it was smoking and sparking then caught fire. 911 was called during this process and came to the scene. The insurance is aware and deemed it total l
Driving home at night car flashed a hi temp coolant warning and shut down..Waited a couple minutes and it started right up. I have never had any issues before this.
I bought my 2020 Jeep Compass from Moses Factory Outlet in Teays Valley WV 2/1/25. The whole time I have had and operated the vehicle it has had this safety issue. It shuts down unexpectedly with a "high coolant temperature warning" displayed on the dash then resets and turns back on. Sometimes I have to physically turn the vehicle back on. This happens on the interstate randomly when I am going 65 mph or sitting at a red light. I spoke to Moses about it, and they told me I would have to take it
While driving the 2020 Compass a message will s poradically appear on the dashboard display about "High Coolant Temperature" and immediately sends the vehicle power to shut down and after a couple of seconds the error disappears and the temperature returns to normal. It once shut the engine down completely in the middle of the street and I had to put car in park in middle of traffic and then restart it. This happens at all rates of speed - on the highway driving 65 mph or on a city road drivi
While driving the 2020 Compass a message will s poradically appear on the dashboard display about "High Coolant Temperature" and immediately sends the vehicle power to shut down and after a couple of seconds the error disappears and the temperature returns to normal. It once shut the engine down completely in the middle of the street and I had to put car in park in middle of traffic and then restart it. This happens at all rates of speed - on the highway driving 65 mph or on a city road drivi
The car suddenly would not accelerate over 20 miles per hour when I was driving on a busy road. The car has made clunking noises whenever I accelerate since I bought it 6 months ago. There is a recall for other 2020 Jeep Compass Latitudes that would explain this problem (W48/NHTSA 20E-037) but my VIN is not included in the recall. I think that this is a mistake.
The screen on the dash has quit working and the backup camera does not work this started when we got snow, thought once weather warmed up things it would work tried the reset button to no avail. Hesitated about buying another jeep now I wish I hadnât nothing but trouble
The screen on the dash has quit working and the backup camera does not work this started when we got snow, thought once weather warmed up things it would work tried the reset button to no avail. Hesitated about buying another jeep now I wish I hadnât nothing but trouble
The screen on the dash has quit working and the backup camera does not work this started when we got snow, thought once weather warmed up things it would work tried the reset button to no avail. Hesitated about buying another jeep now I wish I hadnât nothing but trouble
Subject: Complaint Against American Warranty â Tire & Rim Coverage To Whom It May Concern, I am filing this complaint against American Warranty (1-800-346-6469) regarding my tire and rim coverage for my 2020 Jeep Compass (VIN: [XXX] , Mileage: 49,000). The titled vehicle is in my name, [XXX] , [XXX] . On June 26, 2025, I dropped off my Jeep for warranty service. Since then, I have been without a vehicle, and my claim has been mishandled at every step. 1.Unprofessional and rude treatment â