2011 JEEP COMPASS

283 complaints filed with NHTSA.

283
Complaints
8
Crashes
4
Fires
5
Injuries
0
Deaths

NHTSA Safety Rating

Not Rated/5
Overall
Not Rated/5
Front Crash
Not Rated/5
Side Crash
4/5
Rollover

Complaints by Component

ComponentCount
POWER TRAIN35
ENGINE30
UNKNOWN OR OTHER27
SUSPENSION26
STEERING19
ELECTRICAL SYSTEM19
STRUCTURE:BODY18
AIR BAGS17
VEHICLE SPEED CONTROL14
FUEL/PROPULSION SYSTEM11
SEAT BELTS8
ELECTRONIC STABILITY CONTROL (ESC)8
ENGINE AND ENGINE COOLING7
SERVICE BRAKES6
VISIBILITY/WIPER4

Recalls (3)

16V66800015/09/2016

SEAT BELTS:PRETENSIONER

Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Chrysler 200, 2010 Chrysler Sebring, 2010-2012 Dodge Caliber and 2010-2014 Jeep Patriot, Compass and Dodge Avenger vehicles. The Occupant Restraint Control (OCR) module may short circuit, preventing the frontal air bags, seat belt pret

11V31500008/06/2011

STEERING:COLUMN

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2011DODGE JOURNEY, JEEP WRANGLER, CHRYSLER 200, CHRYSLER 200 CONVERTIBLE, DODGE AVENGER, DODGE NITRO, JEEP LIBERTY, DODGE CALIBER, JEEP COMPASS, JEEP PATRIOT, DODGE GRAND CARAVAN AND CHRYSLER TOWN & COUNTRY VEHICLES. SOME OF THESE VEHICLES MAY HAVE BEEN BUIL

13V23300004/06/2013

AIR BAGS:SIDE/WINDOW

Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2012 Jeep Compass and Patriot vehicles manufactured May 6, 2008, through July 20, 2012. The affected vehicles have a software error which may result in a delayed deployment or non-deployment of the seatbelt pre-tensioners and/or sid

Recent Complaints

20190114CrashSTEERING

WIFE WAS DRIVING ON THE HIGHWAY WHEN CAR STARTED TO SWERVE FROM SIDE TO SIDE AND THE BRAKES LOCKED. SHE SMASHED INTO THE BARRIER AND WHOLE CAR WAS TOTALLED. DON'T EVEN KNOW HOW WE CAN GET COMPENSATION FOR THIS. *DT*JB

Mileage: 29,000

20180411CrashSUSPENSION

MY WIFE AND I JUST EXITED THE HIGHWAY WHERE WE WERE TRAVELING 70 MPH (RT 75 SOUTH TENNESSEE). WE CAME TO A STOP LIGHT THAT WAS RED AND APPLIED THE BRAKES. WE HEARD A LOAD SOUND FROM THE RIGHT FRONT WHEEL AND THE WHEEL PULLED FROM MY HANDS. I EXITED THE CAR TO FIND THE LOWER A FRAME HAD BROKEN OFF THE SUB FRAME. IF THIS HAPPENED ON THE HIGHWAY OR ON THE EXIT RAMP, WE WOULD HAVE LOST CONTROL AND CRASHED. THE POLICE AND THE TOW TRUCK DRIVER HAD NEVER SEEN ANYTHING LIKE THIS AND AGREED IF THIS HAPPE

Mileage: 67,000

20170502FireELECTRICAL SYSTEM

FIRE STARTED SPONTANEOUSLY UNDER THE HOOD. UNABLE TO CONTROL OR STOP THE FIRE. MELTED EVERYTHING UNDER THE HOOD AND FIRE DEPARTMENT HAD TO BE CALLED. NO PRIOR WARNING THAT THERE WAS ANY ISSUE ELECTRICAL OR OTHERWISE.

Mileage: 174

20170502FireENGINE

FIRE STARTED SPONTANEOUSLY UNDER THE HOOD. UNABLE TO CONTROL OR STOP THE FIRE. MELTED EVERYTHING UNDER THE HOOD AND FIRE DEPARTMENT HAD TO BE CALLED. NO PRIOR WARNING THAT THERE WAS ANY ISSUE ELECTRICAL OR OTHERWISE.

Mileage: 174

20170501CrashSEAT BELTS

S61/NHTSA 16V-668 OCCUPANT RESTRAINT CONTROLLER - THERE WAS AN ACCIDENT ABOUT 1 YEAR PRIOR TO THIS RECALL AND THE SAFETY BELTS DIDN'T RESTRAIN PROPERLY, AS BOTH DRIVER AND PASSENGER WERE INJURED AND AFTER 19 MONTHS LATER ARE STILL BEING TREATED FOR INJURIES. THE SEAT BELT LIGHT INDICATOR WOULDN'T GO OFF WHEN NO SEAT BELT WAS ON EVEN AT SPEEDS OF 40+ MILES. THE VEHICLE WAS TAKEN BACK TO DEALERSHIP FOR A FIX AND WAS TOLD THEY COULDN'T FIND SUCH AN ISSUE. IT MALFUNCTIONS PERIODICALLY AND WILL NO

20150904CrashSTRUCTURE:BODY

I STARTED UP MY VEHICLE AND THE ETC LIGHT CAME ON, LET ME REMIND YOU THAT IT'S BEEN GOING ON AND OFF EVERY DAY, WELL, I PUT THE CAR IN DRIVE AND AS SOON AS I LET OFF THE BRAKE, MY CAR ACCELERATED TO 4 RPM'S AND I HIT THE BACK END OF A FAMILY FRIEND WHO WAS PARKED IN THE DRIVE WAY. I HAD THE BODY/MECHANIC SHOP TAKE A LOOK AT IT WHILE REPAIRING THE BODY, AND THEY HAD NO FOR SURE ANSWER. I HAVE HAD 5 DIFFERENT MECHANICS LOOK AT IT AND HAD MY CODES RAN MORE THAN ONCE. IT'S RIDICULOUS. THE ETC LIGHT

Mileage: 98,000

20150904CrashUNKNOWN OR OTHER

I STARTED UP MY VEHICLE AND THE ETC LIGHT CAME ON, LET ME REMIND YOU THAT IT'S BEEN GOING ON AND OFF EVERY DAY, WELL, I PUT THE CAR IN DRIVE AND AS SOON AS I LET OFF THE BRAKE, MY CAR ACCELERATED TO 4 RPM'S AND I HIT THE BACK END OF A FAMILY FRIEND WHO WAS PARKED IN THE DRIVE WAY. I HAD THE BODY/MECHANIC SHOP TAKE A LOOK AT IT WHILE REPAIRING THE BODY, AND THEY HAD NO FOR SURE ANSWER. I HAVE HAD 5 DIFFERENT MECHANICS LOOK AT IT AND HAD MY CODES RAN MORE THAN ONCE. IT'S RIDICULOUS. THE ETC LIGHT

Mileage: 98,000

20150615SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

TL* THE CONTACT OWNS A 2011 JEEP COMPASS. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT STATED THAT THE DRIVER SIDE HEAD REST SEPARATED. THE HEAD REST STRUCK THE CONTACT'S NECK AND HEAD, CAUSING THE CONTACT TO SUFFER A DISLOCATED NECK. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE HEAD REST PLASTIC BASE SEPARATED DUE TO DEFECTIVE PLASTIC. THE HEAD REST WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 74,519.

Mileage: 74,519

20141118CrashAIR BAGS

WAS TRAVELING APPROX. 25 MPH AND WAS UNABLE TO STOP DUE TO SLIPPERY ROAD CONDITIONS AND HIT CAR IN FRONT. AIR BAGS DID NOT DEPLOY. *TR

Mileage: 48,000

20130801CrashAIR BAGS

I HIT THE WALL AND THE AIR BAGS DID NOT COME OUT. *TR

Mileage: 23,000

20121108FireENGINE AND ENGINE COOLING

THE EXHAUST HANGER ALLOWED THE EXHAUST TO SHIFT UP INTO THE BUMPER CAUSING THE REAR BUMPER TO MELT/BURN. MY FAMILY'S LIVES WERE PUT IN DANGER AND MY BUMPER WAS RUINED BECAUSE OF THIS ENGINEERING DEFECT. [XXX], CEO OF TOWN & COUNTRY DEALERSHIPS IN OREGON SENT AN EMAIL TO WARN HIS CUSTOMERS OF THIS PROBLEM STATING THE FOLLOWING: "DEAR PATRIOT AND COMPASS OWNERS, .... SOMETHING OF CONCERN THAT WE FEEL WE SHOULD SHARE WITH YOU. THE ISSUE HAS TO DEAL WITH THE EXHAUST PIPE ON (NON LIMITED) MODEL

Mileage: 34,055

20121108FireSTRUCTURE:BODY

THE EXHAUST HANGER ALLOWED THE EXHAUST TO SHIFT UP INTO THE BUMPER CAUSING THE REAR BUMPER TO MELT/BURN. MY FAMILY'S LIVES WERE PUT IN DANGER AND MY BUMPER WAS RUINED BECAUSE OF THIS ENGINEERING DEFECT. [XXX], CEO OF TOWN & COUNTRY DEALERSHIPS IN OREGON SENT AN EMAIL TO WARN HIS CUSTOMERS OF THIS PROBLEM STATING THE FOLLOWING: "DEAR PATRIOT AND COMPASS OWNERS, .... SOMETHING OF CONCERN THAT WE FEEL WE SHOULD SHARE WITH YOU. THE ISSUE HAS TO DEAL WITH THE EXHAUST PIPE ON (NON LIMITED) MODEL

Mileage: 34,055

20111209CrashAIR BAGS

INVOLVED IN SIDE IMPACT VEHICLE COLLISION ON PASSENGER SIDE OF MY 2011 JEEP COMPASS. SIDE AIR CURTAIN DID NOT DEPLOY RESULTING IN MY WIFE BEING KNOCKED UNCONSCIOUS AND SUFFERING A CONCUSSION FROM HITTING THE PASSENGER DOOR GLASS. IMPACT WAS TO HER DOOR AND SHOULD HAVE SET OFF THE AIR BAG SYSTEM AND AVOIDED HER INJURY. *TR

Mileage: 4,000