2023 HYUNDAI SANTA FE HYBRID

108 complaints filed with NHTSA.

108
Complaints
1
Crashes
0
Fires
2
Injuries
0
Deaths

Complaints by Component

ComponentCount
ENGINE22
POWER TRAIN15
ELECTRICAL SYSTEM13
FUEL/PROPULSION SYSTEM12
UNKNOWN OR OTHER10
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING10
VEHICLE SPEED CONTROL6
LANE DEPARTURE: BLIND SPOT DETECTION4
SERVICE BRAKES3
VISIBILITY:SUN/MOON ROOF ASSEMBLY2
TRAILER HITCHES1
STRUCTURE:BODY1
TIRES1
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING1
STEERING1

Recalls (1)

23V18100017/03/2023

TRAILER HITCHES

Hyundai Motor America (Hyundai) is recalling certain 2019-2023 Santa Fe, 2021-2023 Santa Fe HEV, 2022-2023 Santa Fe Plug-in HEV and Santa Cruz vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Water acc

Recent Complaints

20251221ELECTRICAL SYSTEM

One two separate occasions while driving the car has lost the ability to accelerate. There is no acceleration power even when completely flooring the gas pedal. The dash displays a red circle warming that states "Check Hybrid system. Stop Safely". I have had to coast to the side of the road and then the car shuts off. It has taken several minutes before it can start again, and then displays a warning "Park with engine On to charge battery" before being able to shift the car into drive. I immedia

20251221ENGINE

One two separate occasions while driving the car has lost the ability to accelerate. There is no acceleration power even when completely flooring the gas pedal. The dash displays a red circle warming that states "Check Hybrid system. Stop Safely". I have had to coast to the side of the road and then the car shuts off. It has taken several minutes before it can start again, and then displays a warning "Park with engine On to charge battery" before being able to shift the car into drive. I immedia

20251221FUEL/PROPULSION SYSTEM

One two separate occasions while driving the car has lost the ability to accelerate. There is no acceleration power even when completely flooring the gas pedal. The dash displays a red circle warming that states "Check Hybrid system. Stop Safely". I have had to coast to the side of the road and then the car shuts off. It has taken several minutes before it can start again, and then displays a warning "Park with engine On to charge battery" before being able to shift the car into drive. I immedia

20251214FUEL/PROPULSION SYSTEM

The vehicle will not accelerate and comes to a complete stop while driving. Within days, it displayed ‘Check Hybrid System. Stop safely’ and lost propulsion while driving.

20250925ENGINE

On September 4, 2025 as I pulled on to Interstate I-70 my car suddenly lost power. Gas engine died. Loud attention sound started. Instrument cluster started flashing red with message "EV system failure, stop immediately" EV battery showed full depletion although a moment before it showed about 75% power. There was only enough propulsion to keep moving slowly. Since this was a construction zone the shoulder was blocked off and roadway was reduced to only one lane. I had no where to go. A large t

20250722ELECTRICAL SYSTEM

I am reporting a serious and recurring safety defect with my 2023 Hyundai Santa Fe Hybrid, purchased new in January 2024. The vehicle has suffered from over 30–40 sudden hybrid system failures, including loss of acceleration, “Stop Vehicle” warnings, and check engine lights. These incidents happen without warning, including while driving at legal speeds (40–70 mph), on residential streets and highways. Most recently, the car failed twice in two days, while my teenage son was driving with

20250722ENGINE

I am reporting a serious and recurring safety defect with my 2023 Hyundai Santa Fe Hybrid, purchased new in January 2024. The vehicle has suffered from over 30–40 sudden hybrid system failures, including loss of acceleration, “Stop Vehicle” warnings, and check engine lights. These incidents happen without warning, including while driving at legal speeds (40–70 mph), on residential streets and highways. Most recently, the car failed twice in two days, while my teenage son was driving with

20250722FUEL/PROPULSION SYSTEM

I am reporting a serious and recurring safety defect with my 2023 Hyundai Santa Fe Hybrid, purchased new in January 2024. The vehicle has suffered from over 30–40 sudden hybrid system failures, including loss of acceleration, “Stop Vehicle” warnings, and check engine lights. These incidents happen without warning, including while driving at legal speeds (40–70 mph), on residential streets and highways. Most recently, the car failed twice in two days, while my teenage son was driving with

20250706UNKNOWN OR OTHER

We were driving in Montana down [XXX] and heard a very large “pop” sound above us. Our vehicle was traveling alone in the area at the time, no other vehicles were around ours. There was no debris on the road or flying in air at the time, either. At this point the panoramic roof glass was closed but the interior cloth cover was open and there was no evidence of any damage. When we stopped for gas, the front glass panel covering behind the windshield and before the panoramic roof glass, was co

20250623ELECTRICAL SYSTEM

Between [XXX] am on [XXX]. I powered on my vehicle and the rear trunk door simultaneously opened. As I was driving my son to school that morning, I noticed water dripping onto my foot. I continued to drive but was distracted by beeping and warning messages but because the dashboard display was constantly switching from daytime to night lighting I could not readily see the dashboard. I tried to manually adjust the light by turning the knob off "auto" and also turning lights to "off" but it woul

20250623EXTERIOR LIGHTING

Between [XXX] am on [XXX]. I powered on my vehicle and the rear trunk door simultaneously opened. As I was driving my son to school that morning, I noticed water dripping onto my foot. I continued to drive but was distracted by beeping and warning messages but because the dashboard display was constantly switching from daytime to night lighting I could not readily see the dashboard. I tried to manually adjust the light by turning the knob off "auto" and also turning lights to "off" but it woul

20250623LANE DEPARTURE: BLIND SPOT DETECTION

Between [XXX] am on [XXX]. I powered on my vehicle and the rear trunk door simultaneously opened. As I was driving my son to school that morning, I noticed water dripping onto my foot. I continued to drive but was distracted by beeping and warning messages but because the dashboard display was constantly switching from daytime to night lighting I could not readily see the dashboard. I tried to manually adjust the light by turning the knob off "auto" and also turning lights to "off" but it woul

20250521ELECTRICAL SYSTEM

I am reporting an URGENT REQUEST IMMEDIATE ACTION REGARDING A SERIOUS UNRESOLVED, RECURRING PUBLIC SAFETY ISSUE WITH MY VEHICLE. IT IS POTENTIALLY THE FAULT OF ALEXANDRIA HYUNDAI'S SERVICE DEPARTMENT (in Alexandria, VA) WHO HAD JUST SERVICED MY VEHICLE FOR WHAT SHOULD HAVE BEEN A ROUTINE SERVICING (on May 7). My car had a catastrophic and complete failure on a high speed highway (the car quickly decelerated) which represented an incredibly danger situation for myself and other drivers on the roa

20250521POWER TRAIN

I am reporting an URGENT REQUEST IMMEDIATE ACTION REGARDING A SERIOUS UNRESOLVED, RECURRING PUBLIC SAFETY ISSUE WITH MY VEHICLE. IT IS POTENTIALLY THE FAULT OF ALEXANDRIA HYUNDAI'S SERVICE DEPARTMENT (in Alexandria, VA) WHO HAD JUST SERVICED MY VEHICLE FOR WHAT SHOULD HAVE BEEN A ROUTINE SERVICING (on May 7). My car had a catastrophic and complete failure on a high speed highway (the car quickly decelerated) which represented an incredibly danger situation for myself and other drivers on the roa

20250521ENGINE

I am reporting an URGENT REQUEST IMMEDIATE ACTION REGARDING A SERIOUS UNRESOLVED, RECURRING PUBLIC SAFETY ISSUE WITH MY VEHICLE. IT IS POTENTIALLY THE FAULT OF ALEXANDRIA HYUNDAI'S SERVICE DEPARTMENT (in Alexandria, VA) WHO HAD JUST SERVICED MY VEHICLE FOR WHAT SHOULD HAVE BEEN A ROUTINE SERVICING (on May 7). My car had a catastrophic and complete failure on a high speed highway (the car quickly decelerated) which represented an incredibly danger situation for myself and other drivers on the roa

20250205ENGINE

I purchased a 2023 Hyundai Santa Fe Hybrid in November of 2023. Within a couple of months of purchase I had 2 incidents where without warning the car lost power and made a noise sounding like some sort of fan. One of the incidents was on [XXX] in Massachusetts, the heavy traffic cleared, I was in the fast lane, and the car would barely move. It was a safety issue as there was no place to go on the left side of the highway and traffic to my right had already picked up speed. After a minute or

20250205FUEL/PROPULSION SYSTEM

I purchased a 2023 Hyundai Santa Fe Hybrid in November of 2023. Within a couple of months of purchase I had 2 incidents where without warning the car lost power and made a noise sounding like some sort of fan. One of the incidents was on [XXX] in Massachusetts, the heavy traffic cleared, I was in the fast lane, and the car would barely move. It was a safety issue as there was no place to go on the left side of the highway and traffic to my right had already picked up speed. After a minute or

20250102CrashBACK OVER PREVENTION: AUTOMATIC SYSTEM BRAKING

The contact owned a 2023 Hyundai Santa Fe. The contact stated that his partner was driving at 50 MPH, a light ahead had just turned red, with two vehicles stopped just a couple of feet ahead of her, the contact stated that his partner had proceeded to frantically attempt to brake, however, the vehicle did not brake in time, and the automatic braking assist did not initiate. The complete front end of the vehicle was destroyed, as the vehicle crashed into the vehicle ahead. There was no property d

Mileage: 23,824

20241127POWER TRAIN

Santa Fe will randomly experience inability to accelerate. I will hit the gas pedal, the engine will rev all the way up to power, it will slowly crawl forward and than violently accelerate. From the time I hit the gas pedal to the time it actually starts moving takes several seconds. It does this every time I come to a stop once it starts. It has done this 4 occasions now. It puts me at significant danger trying to turn across traffic. In general, it not accelerating as you would expect is a ver

20241122VISIBILITY:SUN/MOON ROOF ASSEMBLY

As my wife and I were traveling down the interstate at 45 mph, we heard a loud POP, but we were unable to figure out where it came from. Just a few seconds later, the sunroof exploded into a million tiny pieces of glass that partially rained down on our heads and shoulders. It was quite a startling sound. There was a hole about 8 inches across in the moveable sunroof and more pieces were continuing to fall out. To protect our heads, I closed the shade. There was no evidence of an object striking