2011 HYUNDAI GENESIS

160 complaints filed with NHTSA.

160
Complaints
15
Crashes
5
Fires
9
Injuries
0
Deaths

NHTSA Safety Rating

Not Rated/5
Overall
Not Rated/5
Front Crash
Not Rated/5
Side Crash
5/5
Rollover

Complaints by Component

ComponentCount
UNKNOWN OR OTHER26
ELECTRICAL SYSTEM19
VEHICLE SPEED CONTROL15
SERVICE BRAKES14
ENGINE14
STEERING10
EXTERIOR LIGHTING10
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE8
POWER TRAIN5
AIR BAGS4
SEATS3
VISIBILITY/WIPER3
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:ELECTRIC:CONTROL MODULE3
FUEL SYSTEM, GASOLINE2
SERVICE BRAKES, HYDRAULIC2

Recalls (3)

13V48900029/10/2013

SERVICE BRAKES, HYDRAULIC:FLUID

Hyundai is recalling certain model year 2009-2012 Genesis vehicles manufactured April 30, 2008, through March 28, 2012. The vehicles may contain brake fluid which does not protect against corrosion of the Hydraulic Electronic Control Unit (HECU).

14V71300007/11/2014

EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH

Hyundai Motor America (Hyundai) is recalling certain 2009-2011 Hyundai Genesis vehicles manufactured April 30, 2008, to November 21, 2010, and 2011 Hyundai Equus vehicles manufactured July 31, 2010, to November 21, 2010. Due to a circuit failure, the stop lamps in the affected vehicles may not ill

13V11300001/04/2013

EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH

Hyundai Motor Company (Hyundai) is recalling certain model year 2006-2009 Accent, model year 2007-2011 Azera, Sonata and Sante Fe,2006-2011 Tucson, 2009-2011 Elantra Touring, 2007-2010 Elantra, 2008-2011 Veracruz, 2009-2011 Genesis, 2010-2011 Genesis Coupe, 2007-2008 Entourage, and 2006-2008 Tiburo

Recent Complaints

20201210FireSTRUCTURE:BODY

THE CAR WAS PARKED (NOT RUNNING OR MOVING) IN AN OPEN AIR GROCERY STORE PARKING LOT. I WAS IN THE GROCERY STORE FOR APPROXIMATELY 20 MINUTES AND CAME OUT TO FIND A CROWD AND A FIRE CREW WHO HAD JUST PUT OUT THE FIRE IN THE HOOD AREA OF MY CAR. I HAVE PHOTOS OF THE CAR BUT THEY ARE ON MY PHONE AND I DON'T KNOW HOW TO SEND THEM TO COMPUTER.

Mileage: 71,323

20201210FireELECTRICAL SYSTEM

THE CAR WAS PARKED (NOT RUNNING OR MOVING) IN AN OPEN AIR GROCERY STORE PARKING LOT. I WAS IN THE GROCERY STORE FOR APPROXIMATELY 20 MINUTES AND CAME OUT TO FIND A CROWD AND A FIRE CREW WHO HAD JUST PUT OUT THE FIRE IN THE HOOD AREA OF MY CAR. I HAVE PHOTOS OF THE CAR BUT THEY ARE ON MY PHONE AND I DON'T KNOW HOW TO SEND THEM TO COMPUTER.

Mileage: 71,323

20201210FireENGINE

THE CAR WAS PARKED (NOT RUNNING OR MOVING) IN AN OPEN AIR GROCERY STORE PARKING LOT. I WAS IN THE GROCERY STORE FOR APPROXIMATELY 20 MINUTES AND CAME OUT TO FIND A CROWD AND A FIRE CREW WHO HAD JUST PUT OUT THE FIRE IN THE HOOD AREA OF MY CAR. I HAVE PHOTOS OF THE CAR BUT THEY ARE ON MY PHONE AND I DON'T KNOW HOW TO SEND THEM TO COMPUTER.

Mileage: 71,323

20191218UNKNOWN OR OTHER

FREEWAY DRIVING AT SPEED LIMIT (65MPH) PASSENGER SEAT HEAD REST SELF ENERGIZED CAUSING PASSENGER TO BECOME UNCONCIOUS FOR ONE OR TWO MINUTES, WITHOUT WARNING. AUTO HAD NO ACCICENTS NOR ANY OTHER DAMAGE TO HEADREST OR SEAT. PASSENGER COMMENT AFTER HE BECAME CONCIOUS WAS "WHY DID YOU HIT ME." PRECEEDED BY A NOISE LIKE A METAL PIPE BEING DROPPED. THERE WAS NO REASON FOR THE 'REAR END COLLISION SENSOR LOCATED AT SEAT BASE TO ENERGIZE. THE HEADREST CAME FORWARD STRIKING BACK OF HEAD CAUSING A POSSIBL

Mileage: 66,212

20191127SEATS

THE HEADREST DISENGAGED INTO 2 PARTS AND HURT MY GIRLFIREND'S NECK.

Mileage: 105,000

20190302CrashSERVICE BRAKES, HYDRAULIC:POWER ASSIST:ELECTRIC:CONTROL MODULE

ABS MODULE FAILED. BRAKE PEDAL GOES DOWN TO FLOOR TO STOP THE VEHICLE.

Mileage: 95,000

20170707FireSTEERING

TL* THE CONTACT OWNS A 2011 HYUNDAI GENESIS. WHILE DRIVING 70 MPH, THE STEERING WHEEL SHOOK AND WHITE SMOKE AND A BURNING ODOR WERE NOTICED FROM UNDER THE HOOD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE NUMBER: X0679RC4LK. THE CONTACT WAS ADVISED TO TAKE THE VEHICLE TO REGIONAL HYUNDAI (2380 W KENOSHA ST BROKEN ARROW, OK 74012 918-806-2000) WHERE IT WAS DETERMINED THAT THE VIN WAS EXCL

Mileage: 89,000

20160920FireELECTRICAL SYSTEM

COMPLAINT: TOTAL LOSS OF VEHICLE DUE TO ELECTRICAL WIRING HARNESS FAILURE. AFTER RECALL 13V113000, 04/01/13, EXTERIOR LIGHTING:BRAKE LIGHTS: SWITCH WAS FIXED BY DEALERSHIP, WE HAD REPEATED PROBLEMS WITH INTERIOR LIGHTS FAILING, THEN WITH LICENSE PLATE LIGHT BLOWING OUT, AND AS TIME WENT ON OTHER ELECTRICAL THINGS NOT WORKING- BUT ONLY INTERMITTENTLY - WOULD NOT REPEAT THE PROBLEM WHEN WE HAD IT LOOKED AT. FINALLY, AT A CITY STREET STOPLIGHT, MY HUSBAND DRIVING AND I AM IN PASSENGER SEAT, I

Mileage: 125,412

20160512CrashSERVICE BRAKES

I WAS SITTING IN MY CAR WITH THE EMERGENCY BREAK ENGAGED WHEN MY CAR STARTED TO ROLL BACK DOWN MY DRIVEWAY. NO MATTER HOW HARD I TRIED I COULD NOT PUSH THE BREAK IN AND THE EMERGENCY BREAK WAS ON THE ENTIRE TIME. MY DOOR IS NOW CRUNCHED UP FROM ROLLING BACK INTO A TREE. IT WENT ALL THE WAY DOWN MY DRIVEWAY, ACROSS THE STREET AND INTO MY NEIGHBORS YARD BEFORE MY HUSBAND WAS ABLE TO GET IT TO STOP BY PUSHING THE BREAK PEDAL AS HARD AS HE COULD. I BRUISED MY SHOULDER TRYING TO GET OUT OF THE CAR WH

Mileage: 84,000

20160328CrashSERVICE BRAKES

TUESDAY FEBRUARY 2, 2016 I WAS DRIVING ON OLYMPIC BLVD APPROXIMATELY 35 PMH. AS I ATTEMPTED TO TURN RIGHT ON THE ROUND ABOUT TO THE AVENUE OF THE STARS I WAS UNABLE TO BRAKE. I FLOORED THE BRAKE PEDAL AND THE BRAKES WERE UNRESPONSIVE. I ATTEMPTED TO BRAKE AGAIN BUT BY THAT TIME IT WAS TOO LATE. MY CAR HIT AND DROVE ONTO THE CURB WHERE IT REMAINED UNABLE TO MOVE UNTIL AAA ARRIVED. I BROKE BOTH LEFT WHEELS AND THE AXEL ALONG WITH OTHER SERIOUS DAMAGE TO THE FRONT OF MY VEHICLE.

Mileage: 78,000

20160311CrashVEHICLE SPEED CONTROL

MY 2011 HYUNDAI GENESIS ENGAGED IN UNINTENDED SUDDEN ACCELERATION ON 3/9/16 AT 5:35 PM, IN TAMPA, FL, RESULTING IN A CRASH INTO A DWELLING AT 306 WEST FRANCES AVENUE, TAMPA, FL.33607. VEHICLE WAS IN THE PROCESS OF BEING PARKED ON SIDE OF HOUSE WHEN IT ALL OF A SUDDEN ACCELERATED AND APPLYING THE BRAKES FAILED TO STOP IT

Mileage: 57,385

20160106CrashVEHICLE SPEED CONTROL

TL* THE CONTACT OWNS A 2011 HYUNDAI GENESIS. WHILE IDLING AT A STOP LIGHT, THE CONTACT'S VEHICLE ACCELERATED AND CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,233.

Mileage: 38,233

20160106CrashVEHICLE SPEED CONTROL

ON DECEMBER 18, 2015 AT APPROXIMATELY 4:45PM, MY HUSBAND AND I WERE BEGINNING OUR TRIP TO AN EVENT. WE WERE STOPPED AT A STOP LIGHT, ABOUT THE 4TH OR 5TH CAR IN LINE TO TURN LEFT ONTO A MAJOR ROAD. THERE ARE 2 LANES FOR TURNING LEFT AND WE WERE IN THE TURN LANE NEXT TO THE LANE THAT GOES STRAIGHT ACROSS THE MAIN ROAD BECAUSE WE WERE GOING TO HAVE TO MAKE THE FIRST RIGHT ONTO THE INTERSTATE AFTER GETTING ON THE MAIN ROAD. WE HAD ALREADY COME TO A COMPLETE STOP AND HAD BEEN STOPPED FOR PROBABLY A

Mileage: 38,233

20151019CrashTIRES

TL* THE CONTACT OWNS A 2011 HYUNDAI GENESIS EQUIPPED WITH BRIDGESTONE POTENZA TIRES, SIZE: 255/45R18 (NA). WHILE DRIVING 65 MPH, THERE WAS A LOUD ABNORMAL NOISE UNDERNEATH THE VEHICLE. THE VEHICLE BEGAN TO LOSE CONTROL. WHILE ATTEMPTING TO CONTROL THE VEHICLE AND SLOW DOWN, HE CRASHED INTO A MEDIAN. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE FRONT DRIVER SIDE TIRE WAS LOW. THE CONTACT HAD THE VEHICLE TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEEL BELTS FAILED AND NEEDED TO

Mileage: 21,000

20141216SEATS

SEAT HEATER ELEMENTS BURNING DRIVERS BACK AND BOTTOM WHILE DRIVING THE CAR WITH NO SWITCHES TURNED ON. DEALER DIAGNOSES THAT THE PROBLEM IS HEATER SWITCH AND REPLACES AFTER THREE VISITS TO DEALERSHIP ON FLORIN IN SACRAMENTO CA. DEALER CLAIMS THAT THEY TESTED THE SEAT AND IT WAS FINE , BUT OWNER USES CAR FOR WORK , AND THE BURNING CONTINUES. *TR

Mileage: 59,000

20141031CrashSERVICE BRAKES

I WAS DRIVING AT 35 MPH IN THE LANE, THE CAR ON THE LEFT LANE HIT THE REAR BODY AND TIRE OF DRIVER SIDE, BUT THE CAR DIDN'T STOP EVEN AFTER THE IMPACT. AFTER THE COLLISION, I PRESSED VERY HARD ON THE BRAKE PEDAL TO STOP, BUT IT KEPT MOVING, EVEN INCREASED ITS SPEED UP TO 60 MPH, AND TURNED INTO THE DIFFERENT DIRECTION. ALSO THE WHEEL WAS STUCK BY ITSELF AND I WAS NOT ABLE TO TURN ANYWHERE WITH MY HANDS. IT WENT OFF THE OPPOSITE SIDE OF THE ROAD WITHOUT ANY CONTROL. 20 YEARS OLD TOYOTA CAMRY WAS

Mileage: 25,000

20141031CrashSTEERING

I WAS DRIVING AT 35 MPH IN THE LANE, THE CAR ON THE LEFT LANE HIT THE REAR BODY AND TIRE OF DRIVER SIDE, BUT THE CAR DIDN'T STOP EVEN AFTER THE IMPACT. AFTER THE COLLISION, I PRESSED VERY HARD ON THE BRAKE PEDAL TO STOP, BUT IT KEPT MOVING, EVEN INCREASED ITS SPEED UP TO 60 MPH, AND TURNED INTO THE DIFFERENT DIRECTION. ALSO THE WHEEL WAS STUCK BY ITSELF AND I WAS NOT ABLE TO TURN ANYWHERE WITH MY HANDS. IT WENT OFF THE OPPOSITE SIDE OF THE ROAD WITHOUT ANY CONTROL. 20 YEARS OLD TOYOTA CAMRY WAS

Mileage: 25,000

20141031CrashVEHICLE SPEED CONTROL

I WAS DRIVING AT 35 MPH IN THE LANE, THE CAR ON THE LEFT LANE HIT THE REAR BODY AND TIRE OF DRIVER SIDE, BUT THE CAR DIDN'T STOP EVEN AFTER THE IMPACT. AFTER THE COLLISION, I PRESSED VERY HARD ON THE BRAKE PEDAL TO STOP, BUT IT KEPT MOVING, EVEN INCREASED ITS SPEED UP TO 60 MPH, AND TURNED INTO THE DIFFERENT DIRECTION. ALSO THE WHEEL WAS STUCK BY ITSELF AND I WAS NOT ABLE TO TURN ANYWHERE WITH MY HANDS. IT WENT OFF THE OPPOSITE SIDE OF THE ROAD WITHOUT ANY CONTROL. 20 YEARS OLD TOYOTA CAMRY WAS

Mileage: 25,000

20130217CrashVEHICLE SPEED CONTROL

WHEN STARTING MY CAR, RPMS JUMPED TO 4 WITHOUT PRESS ANY PEDALS. AND MY CAR WAS SHAKING AND REALLY BIG SOUND FROM ENGINE WHILE ITS ON PARK. AND I SWITCHED TO DRIVE MODE AND SUDDENLY MY CAR MOVE FORWARD BY ITSELF. AND THEN HIT SIDEWALK AND HEATSHIELD GOT DAMAGED. I WENT TO DEALERSHIP. BUT NO PROBLEM FOUND. I WAS REALLY SCARED, I THOUGHT IM GONNA DIE. *TR

Mileage: 19,200

20130118CrashAIR BAGS

TL* THE CONTACT OWNS A 2011 HYUNDAI GENESIS. THE CONTACT WAS DRIVING AT AN UNKNOWN SPEED AND LOST CONTROL OF THE VEHICLE, CRASHING INTO AN EMBANKMENT. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS NOT INJURED. THE VEHICLE WAS DESTROYED. THE LOCAL DEALER INSPECTED THE VEHICLE BUT WAS UNABLE TO PROVIDE A REASON WHY THE AIR BAGS FAILED TO DEPLOY. THE FAILURE AND CURRENT MILEAGE WAS 17,000.

Mileage: 17,000